Passport Software

Passport Business Solutions

by Passport Software

5 / 5 13 reviews

Who Uses This Software?

PBS serves accountants, manufacturers, wholesale distribution and retail firms with our common back office accounting coupled with our industry specific applications.


Average Ratings

  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Passport Software
  • www.pass-port.com
  • Founded 1983
  • United States

About This Software

PBS is a complete, back office accounting package that also offers complete business solutions to meet the needs of small to medium sized companies. We serve many markets including accounting, manufacturing, distribution and even retail. Our focus on the smaller company means our solutions are "right sized" and affordable That means you don't need to invest money in applications you don't need. Instead, PBS will allow you to invest in a decision support system designed to meet your needs.


Features Checklist

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • Cash Management
  • Collections
  • Consolidation / Roll-Up
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • General Ledger
  • Government
  • Multi-Currency
  • Payroll
  • Project Accounting
  • Purchasing
  • Revenue Recognition
  • Spend Management
  • Tax Management
  • Trust Accounting

Product Reviews

Review This Product!

Comprehensive and professional

5 / 5
Overall
4 / 5
Ease of Use
5 / 5
Customer Service

Comments: This software is for people who need a well developed, commercial , product. It's not some silly "help your small business grow" or "emoticon filled game". If the software was a truck it would be a Mack, all metal, no plastic.
I use it in a 60 employee company and never have concerns about features or functionality.
No hesitations whatsoever in recommending this product line.

, Controller at Eastern Packaging Inc

Strong Windows Accounting System

5 / 5
Overall
5 / 5
Ease of Use
5 / 5
Customer Service

Comments: Upgraded to PBS from Real World. We were able to keep all our information intact and PBS continues to refine and improve upon their software.

, President at J. M. Services, Inc.

We began as a Realworld user and migrated to Passport.

5 / 5
Overall
4 / 5
Ease of Use
5 / 5
Customer Service

Comments: Passport is a real accounting program with good audit trails. They have excellent customer service and are always willing to assist with any issue we might be having. Additionally, in the context of Passports overall cost compared to other programs they are very cost competitive.

, Controller at Davis Waste Removal Co.,Inc.

I have used this software before at another job and I LOVE IT, easy, flexible, great service

5 / 5
Overall
5 / 5
Ease of Use
5 / 5
Customer Service

Comments: I love the ease of use. The only problem I am having is setting up direct printers. Support attempted to set up a direct printer but it still does not print. I love the flexibility in setting up financial statements. This is real accounting software unlike many others. I used this software with an add on for over 20 years at another job. When I took over this company I couldn't wait to transition to this software again. I can recommend it to anyone who needs more than quickbooks

Vendor Response

by Passport Software on July 13, 2015

Thank you for your kind and honest review and kind words Cynthia. When we saw your comments regarding the printer issue, we were sure to forward that to our technical support team and I've just received word that they were able to help you resolve this issue.

, Sole Member at Maid to Order for You, LLC

User since 1992 when software was still known as RealWorld.

5 / 5
Overall
5 / 5
Ease of Use
5 / 5
Customer Service

Comments: Very user friendly, only purchase modules you want. Don't have to buy an entire package with stuff you won't use, but simple to add on as desired. As an example, we did the Direct Deposit add-on to Payroll once enough individuals requested it to be worthwhile. Date driven format, great interface with multiple printers, still has DOS view capability if desired in addition to the newest Windows view (very handy now for looking up employees/vendors/customers/etc.). Import modules into General Ledger at your own pace, great reporting capabilities, especially for payroll...all the way thru W-2 info and magnetic file reports for sending to Social Security. Many levels of reporting for accounts payable from original invoice entry to final check registers....in total or by individual vendors. Once you get a handle on one module, the others are even quicker. If you don't feel comfortable with updates, or don't have an IT department to handle it, outside assistance by Passport Certified techs are available for a very reasonable rate. All work is done remotely, so it's quick and avoids any travel charges. They constantly review issues from customers and have patches in a short time as needed.

, Controller at Yakama Power

customer service / product

5 / 5
Overall
5 / 5
Ease of Use
5 / 5
Customer Service

Comments: Here are two names of people that work for Passport Business solutions, that if not for them I would have closed my business. Pat Busic: just plan OUTSTANDING when it comes to getting me out of trouble with WINDOWS 8.1. Marti Walt : what can I say about her , if not for her support I would of had a nervous breakdown by now. She has all ways been more than fare with me . These two people keep me in business at that is what your business is all about, keeping people like me coming back! I only use the payroll part of Passport . And there are a few things I would like to see . i would like to be able to do everything from this program, print off 941 forms state and federal ,W2'S , W-3 TRANSMITTALS some how make it so that the forms are filled by a press of a key! I know that I might be dreaming just a little but it would be nice.

, OWNER at MARY'S PAYROLL SERVICE LLC

Finally good manufacturing software paired with accounting!

5 / 5
Overall
5 / 5
Ease of Use
5 / 5
Customer Service

Comments: We looked long and hard before going with Passport and I am very happy with our choice. The transition and training were handled professionally and made as easy as possible. One of my favorites is the manufacturing side which is logical, easy to use and is as massive and multi-leveled as a user is willing to go!

, Production Manager at Automated Gasket Company

Passport upgrade and support

5 / 5
Overall
Ease of Use
Customer Service

Comments: In 2012, we had a major upgrade to Passport SQL version 12.01 from a much older version. There was a lot of data conversion to be done and many were reluctant to do this upgrade. We were very happy with the transition and support we have received over the past 2 years. There are many pros and some cons to the transition, but all of our cons are being addressed as they come up. We have a solution within weeks or sooner. I would recommend this process to other distributors that do light manufacturing.

, VP Sales at Fluidaire Company

Long Term Relationship

5 / 5
Overall
5 / 5
Ease of Use
5 / 5
Customer Service

Comments: We have worked with Passport Software, Inc. since about 1984 as a dealer for their products as well as an end-user.

To me, the sticking-with-Passport power has been their commitment to the product, their dealers and their end-users. When we experience problems, and yes there have been problems, they jump on it and get it fixed. I don't hear, "We'll fix that in the next release." It gets fixed right away.

They also listen to us. If we have ideas to improve the product they actually listen and take suggestions into consideration. Many of my, and my client's, suggestions over the years have ended up in the product. That makes me feel valued as a dealer and as an end-user.

Another wonderful thing about Passport Business Solutions is that when we run into an older version of RealWorld or Passport software we can honestly look the customer in the eye and say, "All of your data will upgrade completely and cleanly to the new version. And the best part? You already know how to use it."

, President at InfoServ, Inc.

PBS Review

4 / 5
Overall
Ease of Use
Customer Service

Comments: PBS is a good business system for our size company. Relatively easy to use on a day-to-day basis, however, not so easy to use or information worthy canned reports. We find the Purchasing module cumbersome in generating and distributing PO's. Not user friendly when you are generating PO's for MRO products.

Overall, I would give PBS a 3.5 to 4 star review

Vendor Response

by Passport Software on December 11, 2014

Thank you Pat for your candid and honest review. We'll contact you to discuss your areas of concern in the purchasing module to ensure you're getting the most out of your software investment. It's worth noting Thunder Line Z is a longtime user of PBS Manufacturing and where they found reporting needs weren't meeting their specific requirements, they have deployed our ODBC product (AcuXDBC) to enable them to create their own unique reports using industry standard report writing tools. This has helped them "customize" their reporting without actually changing their software.

, Director of Operations at Thunderline Z/Div of Emerson

Passport Business Solutions (PBS)

4 / 5
Overall
4 / 5
Ease of Use
5 / 5
Customer Service

Comments: We were originally a long time Real World software user that migrated to PBS when the software rights changed ownership over the years. We are a manufacturer with three separate locations that produce both production parts and job shop products. Thru the years as our company(s) have grown we've seen PBS software grow with us. We're very satisfied with there integrated software and the professional expert support that goes along with the product. We now have all three locations using PBS software to manage and run our operations. The product covers most of our needs but if we need something specific to our operation they can write and adapt there programs to meet our specific requirements. We look forward to a continued partnership with PBS as we continue to adapt and grow in an ever changing market.

, President at Manufacturering

Long-time user; recommend software

4 / 5
Overall
4 / 5
Ease of Use
5 / 5
Customer Service

Comments: We've used Passport for 10+ years. It's a very reliable system that's intuitive for manufacturers. It has capacity beyond what we've utilized, but important to have when we're ready. In 2015 for example, we plan to purchase the MRP module (reasonably priced).

Customer service has been 5-star for our company, with prompt and helpful support when we need it.

Bottom line, Passport is not something I'm thinking about everyday. It does it's job consistently, so I can concentrate on mine.

, President at Dazor Manufacturing Corp.

Great software suite for manufacturing!

5 / 5
Overall
5 / 5
Ease of Use
5 / 5
Customer Service

Comments: We have been using PBS to run our entire manufacturing facility, soup to nuts, for many years. It is a very low overhead product, that runs reliably and very well, including quite a few custom modules that are now part of the standard suite.
PBS has the capability to do quite a bit more then what we currently require, which is great!

, CEO & President at ECI