Who Uses This Software?

Well suited for senior financial roles in mid-sized organizations.


Average Ratings

136 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $425.00/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Intacct
  • www.intacct.com/
  • Founded 1999
  • United States

About This Software

Intacct is a leading provider of best-in-class cloud ERP software. In use by more than 11,000 businesses from startups to public companies, Intacct's applications help small and mid-sized organizations reach peak levels of performance by empowering finance professionals with deep functionality, real-time financial and operational insights, and the ability to automate critical processes.


Features Checklist

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • Cash Management
  • Collections
  • Consolidation / Roll-Up
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • General Ledger
  • Government
  • Multi-Currency
  • Payroll
  • Project Accounting
  • Purchasing
  • Revenue Recognition
  • Spend Management
  • Tax Management
  • Trust Accounting

Product Reviews

I was a front end user for intacct and had no issues with it. It did exactly what it was supposed to

Jun 09, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Our admin made it easy for us to track our consulting hours and time spent per project. We knew our worth in real time.

We are implementing right now and it is awful

Jun 08, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: It should have a lot features that will be awesome once we get it going. Cloud based is also a plus.

Cons: Implementation is slow and you have to use a third party. Also the cost if enormous and I have no idea why.

We use it for accounting purposes

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Expenses are very easy to categorize and submit. It triggers an automated email to the employee's manager and then lets them know an expenses has been submitted. The manager can approve right from the email making it very easy.

Cons: I might say the userface is a bit outdated, but no cons with the technology

Overall: Managing and tracking expenses has never been easier

Great customer support.

May 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Intacct does everything I need it to. I use it for creating patient invoices and tracking expenses. I can run the packaged reports or I can develop my own. You can create different levels of permissions for users. Intacct can do so much. I feel I am just beginning to scratch the surface. Customer services and implementation has been great. Intacct has a lot of facets to it and I would not be able to utilize as much as I can already if it had not been for their patient customer support staff.

Cons: Intacct can be a little overwhelming to implement, but any new accounting software would be. Any difficulties I had were canceled out by their amazing customer service.

I have found Intacct to be very user-friendly.

May 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We integrated Intacct into our CRM. It automatically generates and files our invoices which makes it really quick to find anything.

Cons: Because the software is so comprehensive, there is a lot to learn. I still feel I am getting comfortable using it.

Complex & In depth accounting

May 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Intacct does what Quickbooks and NetSuite cannot, it gives you reports out of the box without need for extreme customization. And matches up with expectations for commercial and enterprise businesses whereas competitors match up best with SMB's.

Cons: Intacct does require you to think about the structure of your data, whether you're new to your business or been running it for a while. The system expects you to operate within their rails and that can be a learning curve for some.

Intacct has been a relatively easy software to become familiar with. It's a great tool!

May 11, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that it has a lot of features - almost anything you can think of. Report customization is also something I like about it a lot.

Cons: The interface is not very good looking and some of the navigating is not particularly intuitive. It can improve on being more clear.

Intacct's Customer Support is Amazing!

Apr 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have recently started using Intacct for our billing and general reports. It is connected to our CRM and updated with live data. With the help of Intacct's phenomenal initiation team, we have been able to make a smooth transition into it's day-to-day use.

love the cloud platform

Apr 18, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Help feature, cloud-base, the system is intuitive, and the dashboards

Cons: not flexible and complicated to learn to use

Overall: Intacct is a full featured accounting package having modules for revenue recognition, fixed assets, Salesforce Integration, authorize.net integration, expensify integration, payment approvals and processing, accounts payable, accounts receivable and much more. The report writer is robust. Perhaps the best feature is that it has dimensions that allow you to put information on so many different levels, which gives you comprehensive visibility into the finances of your organization. The dashboards are amazing as well. I would put this in the category for a mature business. Overall, I think its over priced and not as flexible as other software.

Intacct UI/UX and functionality

Apr 12, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: -Item ID search is not good
-When clicking into the fields it doesn't highlight the entire text string so it's annoying to correct
-Make it so you can limit which projects and products are selected by requisitioners
-Restrict Projects based on Product
-Tax and Shipping don't show product and project unless you click show details
-Ship-to field auto-populates
-Column showing date the PO was emailed
-When running a report for POs today (draft and posted) or when I select date range for just today, no POs are listed to email. When I run as this week it shows up.
-Convert doesn't work properly for certain users when they are in a transaction. Only on the transaction list
-How to reverse PO so we can edit if we want to
-Ability to search selectable columns when editing reports, creating roles, etc. As of now we need to look at every single selectable box
-Email Log- Show document number that was sent
-Email users when transaction is edited (so I don't have to ping them when the PQ is ready to convert to PR)
-Spend module doesn't capture capital expenses. Why, whats the point of advertising the product?
-Help screen doesn't allow users to go back

Thank you Intacct

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use, custom reports.

Cons: It is easy to forget to tag dimensions.

Overall: Intacct has made my job much easier. Our company used to use Quickbooks and we will never go back. Intacct is updated in real time, and multiple users can access the same information at once. Intacct allows fully custom financial reports suited for your business.

Recommendations to other buyers: User-friendly and support is amazing.

Good but could be better

Feb 01, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support

Comments: Intacct can be great for certain things. However, there are lots of things that should be more user friendly.

Intacct from Quickbooks

Jan 20, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: The transition was tough from QB and the reporting features are difficult to use. It is still a learning process.

New user less than 1 year

Dec 13, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: I began using this software with minimal training. Like the ease of using the click on drill downs for more information instead of getting out of the current report you are viewing. Haven't used all the features yet, but looking forward to it.

not worth the money

Dec 06, 2016
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Comments: while it works, it needs to become more streamlined and user-friendly. It is very much a product that needs a complete ground-up refresh.

Enterprise grade accounting system

Dec 05, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Well, I was a long time Quickbooks customer and have recently transitioned to Intacct. And it was time. Our company has grown from 14 when I started to over 115 now, as has our Accounting/Finance needs. Intacct looks to be our system for the future growth of our company.

Best of Breed, Unparalleled Reporting and Dashboards

Nov 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Intacct a mature, slick, and well-featured enterprise-class general ledger accounting platform. We have no trouble customizing and extending these workflows to create additional tasks. The "Performance Cards," which will appear at the top of a dashboard, are fully customizable with ease ann give complete drill down capability. They are our execs favorite aspect of the platform.

Another area where Intacct excels over most of the other apps I've used is in restating the books.For example, when reporting to the IRS, nonprofit entities often need to reorder expenses as Direct and Indirect. This depends on whether the expense is directly fund-related or a general overhead expense. Most vendors have separate nonprofit versions of their software that let you do this fairly easily, but Intacct makes it easy to do right out the standard box.

One major advantage of a SaaS app is that a true cloud-based app is accessible through a web browser. We use a Chrome browser with an iPad Air. I find the navigation extremely simple.

The Best of Breed approach is ideal for us. It allows us to pick and chose the ideal solution for each aspect of our organization and align with products that focus on that need, not a one size fits all solution that forces adoption of a product with holes.

Intact review

Nov 16, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Implemented at 3 clients. Customer support is only through the community - which can be difficult. Really like the dashboards!

Very Flexible and Easy to Use

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Flexibility, Ease of Use

Overall: We have really enjoyed our switch to Intacct. There are so many options to help meet our business needs and it is easy to use. We've also really enjoyed customizing reports.

Enterprise grade accounting

Oct 28, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support

Comments: Making the switch from Quickbooks to Intacct as we are scaling our operations and have opened 3 subsidiaries. More to learn of course but just out of the gate we like the package. Seems expansive yet intuitive. Should give us enough layers to really analyze our business and financial metrics.

Intacct Financials Review

Oct 27, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I enjoyed learning a new method. We can safely say that there are "surprises" with Intaact still. There are always new things to learn about the functions available.

It is really user friendly and easy to navigate in the system. It is a little tricky to upload all journal entries but once you get the hang of it, one or two days duration of entering data is shortened to two or three hours.

Cons: The "Payment Terms" in Purchasing Invoice does not functioning properly. We are printing our checks through Intacct, including routing numbers and account numbers.

Somehow the format is not a standard format so the checks printed through Intacct cannot be deposited through any phoneApps out there.

Overall: It is a great software. Please make sure that your set up is done correctly if not you will have a lot of hiccups down the road.

They have a great support team and online help.

If your system needs more detail attention you have to pay for it.

Overall it flows with a lot of different apps also like bill.com and nexonia which we also use.

Recommendations to other buyers: NO

We are growing with Intacct

Oct 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: As CEO I love the ease of reviewing for approvals especially on my Ipad. I hope the Ipad version keeps improving. On the desktop version I wish I could go through less clicks to see the supporting documents.

Intuitive Software

Dec 17, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Intacct is very user friendly and customizable to any application you may need it for. There are endless features to keep coming with every update.

The intuitive nature of this application saves so much time & money when training new employees. Overall awesome app!!

Makes the frequent travelers job easy

Dec 17, 2013
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Having all your billing codes, receipts, and workflows all in one easy form makes the frequent travelers life easy. This product works very well from the end user (traveler).

Customization could use some work but good overall

Dec 13, 2013
3/5
Overall
4 / 5
Ease of Use
2 / 5
Customer Support

Comments: I've only known Intacct since I've been working at my company and it's pretty good. I only give 3 stars because Intacct certain features have not been available to us, for example, customizing a standard report. Other than that, I would recommend Intacct.

Other than that, it's been great for us to manage contracts in. We do not use all the features of Intacct so take this comment with a grain of salt. Customer service is improving and I learned a great deal from the Intacct conference this past October.

Amazing...

Dec 13, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Intacct allows me to easily navigate through all of the customers that the company has. I can take notes on each customers account and be able to pull years of information for each customer. It is very helpful in my line of work.

Great option for an expanding company!

Dec 12, 2013
4/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: Hello,

I am a staff accountant with a value added reseller in North Carolina. We recently made the transition from QuickBooks to Intacct and have watched our efficiencies improve drastically! The custom reporting allows you to design and create a plethora of reports so that any information you need is readily available. I would highly recommend Intacct to any company who has outgrown their current ERP software.

Good Search Option

Dec 10, 2013
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: It's so easy to search old customer and invoices that happened prior joining the company.
It helps all APs are to be paid on time, and makes useful report that I need for my financial packet.
Also LOVE the function that GL code is auto populated when I type the GL name. Never can memorize all GL codes...
One thing, it would be a lot better name city can be auto populated on address field if zip code is input.

User Friendly and easy to navigate

Dec 10, 2013
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: I have been using Intacct from the past three years for time reporting and expense re-imbursement at my company. My experience has been good overall with neat user interface and easy navigation through the website. It would take less than a minute for me to enter the timesheet every week.

Intuitive and Robust

Dec 10, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've only been using Intacct for a few months and I found it very easy to pick up and I'm learning more and more complex things in the system each day.

Whether I'm using existing reports or creating my own, Intacct is user-friendly and when you can't figure something out, the help function and training/seminars that they offer are quite useful.

I also find their offerings to their customers to be frequent and useful and it really is a system that makes a difference in Financial Reporting

Financial Reports

Dec 06, 2013
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: Intacct Financial reporting has helped our company save time when consolidating our global entities. This is a huge win at month-end-close and has helped reduce the time it used to take for consolidation.