AccountAbility

5 / 5 19 reviews

Who Uses This Software?

Advertising Agencies Public Relations Agencies Communications Agencies


Average Ratings

19 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • AccountAbility
  • www.accountabilityaccess.com/
  • Founded 2008
  • United States

About This Software

AccountAbility is an integrated project management and financial system built in the cloud and designed exclusively for today's communication agency. We make agencies a better place to work, with users in over 25 countries. Our solution is all about scalability, visibility and mobility for agencies anywhere in the world. Through one 'single source of truth', AccountAbility captures all your commercial activities while delivering critical business insights.


Features Checklist

  • Campaign Management
  • Collaboration
  • Document Management
  • File Sharing
  • Project Management
  • Task Management
  • Time Tracking

Product Reviews

We moved onto AccountAbility 4 months ago and have been incredibly happy with the results so far!

May 22, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Simplicity of use and easy access! Being cloud-based means that you can log in on any device (so no more late time-sheet excuses :))

The transition was so easy, our rep was extremely helpful!

It provides all the right information you need to run things at both Job & Business levels.

Very economical. AccountAbility is a far more affordable option with very little difference in the quality of data & output.

Highly recommend to anyone thinking of moving over to AccountAbility!!

Cons: The ad-on reporting tool is very complex but it's not a deal breaker as the standard system reports do suffice.

Great Solution - Best people to work with

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: We like the simplicity of AcountAbility and yet it allows us to record and track very complex transactions such as intercompany and work-in-process. It does not overcomplicate as so many other packages do.

Cons: We cannot think of any at the moment

Overall: Inspira is a fast-growing experiential marketing agency with more than 400 full-time staff across the US.

We chose AccountAbility as our ERP platform after an exhaustive search ¿ primarily as we could see the AccountAbility platform not only met the core objectives of providing a totally integrated accounting and project management solution. it also provided the flexibility to meet our specific requirements around the management of large volumes of corporate credit card transactions.

Whilst there were separate, specialist applications available that might meet the needs of each area of our business. we could see that AccountAbility achieved this within a single platform without us having to build integrations between different solutions. This was a massive advantage in cost and efficiencies.

The manner in which AccountAbility worked with us throughout the planning and implementation process has been truly outstanding, and from day one, it has been a true partnership. Their team truly took the time to understand our business and culture and worked with us to configure and implement the system. It never felt like a client/vendor relationship but instead, they functioned as a part of our in-house team.

AccountAbility is a great solution and staffed by the best people to work with. We made the right decision.

Recommendations to other buyers: The people behind the software are absolutely the best. Perhaps one reason why our transition into Accountability was seamless, resulted in no down time and was painless for our internal team.

An easy transition

Nov 27, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: Cloud based; presentation flexibility; simple but powerful data and search filtering; export capabilities for further manipulation; multiple sessions at once; access to support

Cons: Working out where some of the set up functions are can take some getting used to;

Overall: After many years on an older system that didn't quite suit our requirements, we eventually decided to migrate to AccountAbility. I wish we had done this sooner. The (many) stresses of a migration were handled by the team, and they were there for us every step of the way. This was by far the easiest migration I have been involved in.

It's an easy to use system that incorporates flexibilities we just weren't used to. All the user responses have been positive and very quickly we're looking to get even more out of the system.

Accountability

Nov 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: A fully integrated system. Its extremely user friendly. The reporting is fantastic! We can finally look at our business in more ways than ever before at a press of a button! We now have more control and like the title suggest it make's everyone more accountable and responsible now that we can measure time more efficiently against jobs. We can now review jobs more quickly. Saves time preparing Management reports. Support is excellent, they always get back very quickly if not immediately. The deployment and training was easy and quick. I would highly recommend it to anyone.

Intuitive, simple, great customer service

Aug 18, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's intuitive - educating new staff on the platform is simple and quick as the software is designed to be intuitive and they can pretty much figure it out on their own.
Cloud based - staff can access anytime and anywhere. Generally (depending on internet connection) it's also fast.
Integrated - job management, financial management, timesheets and workflow all within the one software solution.
Customer service - the Accountability Access team customer service in dealing with and acting upon our change requests in the workflow area has been second to none and it is continually being improved.

Overall: We transitioned from BCC Adsystems to Accountability Access in January this year. After using the AA for the past 8 months I can vouch for how great a platform it is. Overall it has increased efficiency of staff, made sharing documents with clients easier and financial reporting simpler.

Visibility through Accountability

May 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It had taken us the better part of a year to evaluate ERP's for our growing agency. The Accountability team where the only service to really hit the button as to where our pain points where and also offer a real approach to onboarding, something that is sorely missing from most of the service providers our there.
The deployment plan was realistic and quick, and the support team helped us identify opportunities across our financial and administrative processes.
Up and running the system has given us unprecedented insight across our teams, business units and offices.
Support is always on, Updates are relevant and adapting to international processes has been quickly and professionally executed.
All in all a Great partner.

Easy to use cloud based job management and accounting system

May 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros
Intuitive
Cloud based
Great with managing organisations with multiple companies, offices and divisions.
Exceptional at management reports
Excellent customer service, they speak agency language (can't stress how good it is)

Cons
Can't think of any

AccountAbility software used in our global design agency

Mar 25, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: AccountAbility is a cloud based software that is used by all of our staff. The design team completing timesheets and expense claims, our client service team manage their projects through estimates, revenue forecasting, invoicing and reporting. The system is fully integrated into the financial ledgers, which cover multi-entity, multi-currency, meeting the needs of the global operation.

AccountAbility have excellent customer service and are a great team to work with.

We've been on Accountability for 18 months

Mar 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've found that Accountability is a fully integrated system from Time sheets to Account Management with a full suite of Reports.
In comparison to other systems it's not expensive.
It's fully support and we rarely have to wait for answers to our support questions.
Implementation was seamless and we were up and running immediately.

Our only frustration is in not having the time to explore the system fully!

Intuitive to use. Invaluable for my agency.

Mar 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: AccountAbility is an incredibly intuitive system to use.

I think the fact that a Creative Director with no prior finance experience or knowledge (me) was able to quickly master enough of AccountAbility to be dangerous is testament to the platform's ease-of-use.

We have been using AccountAbility from Day 1 of our agency (now more than 7 years old) and it has been a vital tool to manage work flow, estimating, invoicing, budgeting, time sheets etc - it's all integrated so you don't need multiple platforms.

Being cloud based is also important for me. I can log in from anywhere and get an instant snapshot of where the business is at, margins on jobs, adjust estimates and invoices on the fly etc.

With constant updates and upgrades occurring, AccountAbility is only getting better and better.

I have and would recommend AccountAbility to any advertising, design or pr agency in the world.

Job management and accounting software solution

Mar 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: AccountAbility has been one of the best apps that I have used for; managing timelines, jobs, estimates, purchase orders, invoices and reporting.
I have been able to streamline the app specifically for a small company which expanded from Australian in to New Zealand. We work with one process across the board and it works really well.
AccountAbility is easy to use with a quick response from their customer service when needed.
If I have the opportunity to work for another company who are in the need to revamp their job management and accounting system I will highly recommend implementing AccountAbility.

Perfect all-inclusive software for our fully integrated Advertising Agency

Feb 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using AccountAbility software since September 2009.
We find the system reliable, user friendly and good value.
The support and customer service is of highest quality with prompt and 'never-a-problem' attitude.

Its great. It understands our industry and our business

Feb 25, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pro's - cloud based, user friendly,lots of reports,keeps pace with changing circumstances
Con's - no Android app, not sure about the new interface, no "talent" component

Could probably use more of its features , but need more exposure and need regular tuition

Perfect marriage of Job management and Accounting Software

Feb 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been using Accountability for over 4 years with 3 different Ad Agency clients.

The ease of use for everyone from Timesheet only users, Account Management users, Production users to Accounting users mean that from inception everyone is up and running almost instantly!

For a modest fee per user per month Accountability offers a really competitive software package and being accessed via the Cloud means that I am never out of touch with the office and can even operate it from my phone.

With the user interface being so easy and intuitive and the format so logical the need for support is rare but when needed is always prompt and always friendly.

A well-thought out and comprehensive agency software

Feb 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: When our company first started with AccountAbility we desperately needed a comprehensive system that could handle our WIP needs at a client/brand/job level. We had grown beyond the capabilities of our simple system and were not able to capture the detail and depth we needed in an expedient manner. Chris Brown was a great asset and practically camped out in our offices as we worked through all of the vagaries of our requirements. He remained upbeat and encouraging throughout the entire process and made what could have been a tense and difficult time into a great learning experience. Despite a couple of false starts, due to our own inadequacies, we finally had all of the information in place, tied and accurate, and we went live. The design and ease with which we were able to operate was amazing, and the dashboard made maneuverability extremely easy. We were actually able to focus on analysis rather than manipulating detail. Rene Adam was a huge support to the accounting department during the initial months; he was patient and had the ability to work with us at all levels. I would strongly recommend AccountAbility to any company in the Agency business looking for a thorough and all-encompassing software system ¿ the reporting, access and ease of function is great, and I am sure like our company, you will be able to focus on results rather than the process of obtaining them.

Excellent and easy to use cloud based Agency Accounting, project/job management system

Feb 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: AccountAbility enables the whole agency to use an efficient accounting and project management system which fully integrates all information from a finance and project management point of view. Ease of use for all agency staff. All encompassing so no need to have multiple products to integrate. Excellent budgeting and forecasting tools together with comprehensive reporting options for all aspects of the business - it has the added benefit of being able to custom design reports to suit an agency's specific requirements.

Excellent customer service & support provided with regular updates and enhancements.

Been using it for 3 years, the level of analytics and reporting have improved our business greatly

Feb 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy, intuitive for all the team, strong accounting heritage delivers a wonderful array of reporting options and being in the cloud provides great remote access

The perfect all in one solution for multiple locations and currencies, efficient and cloud based.

Feb 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Accountability provides a cloud based solution for those needing to have one platform for financial reporting as well as project management. The reporting is first class, especially the ability to have dashboards for individuals, such as department heads, as well as for companies. As the name suggests, this enables agencies to make all of their staff accountable for the financial reporting and performance in some way.

In my previous role I used the system across multiple offices and currencies and the ability to quickly consolidate financial reports, and sub-ledgers, was fantastic. Some of the key points of difference are the revenue tracker, the budgeting module with BI, and the integrated project management system.

The biggest point of difference to competitors though is the timeliness of development.

Strong all-in one clooud solution to Project Management and Agency Finances

Feb 08, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Efficient and reliable access as a cloud based product. AccountAbility provides an all-in-one solution so that we can integrate project management, accounting and corporate budgeting all into one. Therefore not having to deal with issues of integrating with multiple products. We are therefore able to harness the power of the software across the entire agency, with production, design, finance and senior staff using and benefiting from the integrated solution.

The reporting tools cover a vast array of needs. They are very detailed and at the same time editable for communicating information both internally and externally. And the updates to the UX have only made it easier to use in general.

And as an additional benefit we can count on superb customer service to address our questions and needs.