User Reviews

( 7 customer reviews )

Pros

We were one of their first customers, starting with one website and growing to four. Prompt, personal service is one of their hallmarks. They are pro-active in dealing with us and don't wait for us to request services, but prod us to do more with the services they offer. Highly recommended for anyone wanting to operate a worry-free website.

Cons

If there's any "con" it is with us not availing ourselves of their many services, thus making it an ideal company for the organization that doesn't have the personnel to manage their own site.

Overall

What I like most about the Alumni Channel is that they never rest on their laurels. They are constantly offering fresh ideas to help our organization meet its objectives. They are constantly sharing "best practices" to give us great ideas for dealing with our constituency and for keeping our alumni connected. I couldn't ask for a better company to help us maintain the quality service we pride ourselves in delivering to our alumni.

Pros

Company is a pleasure to work with - they respond quickly to problems, questions, etc. Customer service support is amazing. Product works well, and we have received many compliments on how easy it is for alumni to use.

Cons

Sometimes takes more effort than anticipated to make updates and changes. As an example, I haven't changed / deleted any of the photographs on our alumni site because I haven't had the time to figure it out. Wish that part was a bit simpler. We also need to take more advantage of the product's tools and become more efficient in using them.

Overall

Would recommend to anyone trying to build an alumni program.

Pros

Oklahoma Christian School

Cons

Oklahoma Christian School

Overall

Oklahoma Christian School

Pros

Customer support and customization. They have been extremely helpful in working with us in set-up, customization of website features, pricing structure, and all aspects of supporting the product. And the site features are exactly what we need for an alumni communication center. Couldn't ask for a better set-up or a more responsive support situation.

Cons

None, really. The only Con that comes to mind is that the product advertiser that is the default on the site is nowhere near as responsive and got or name wrong for a long time. Their loss, as no alumni would buy a product with an incorrect name on it.

Overall

Any academic group seeking to create a web presence for their alumni or members should go with Alumni Channel. There are some other similar sites out there, and they either offer a similar level of service for an overinflated price, or they force alumni to pay for every little feature and drive them away. Alumni Channel is the perfect package at the right price. Sounds like an ad campaign, but it's really how we feel about it.

Pros

Great set of features and easy to manage.

Cons

Could use integration with a photo album software.

Overall

Greatly recommended to reconnect alumni organizations.

Pros

Alumni Channel has enabled us to identify and engage our alumni in ways that we never had before. The customer support is fantastic.

Cons

There are no cons or negatives.

Overall

I highly recommend Alumni Channel for alumni interactive communities/websites.

Pros

Great site...great support...the community has responded very well to the site. The stie can support a lot of features the alumni find interesting and informative.

Cons

I wish I had more time to devote to developing the site.

Overall

I would recommend the Alumni Channel to any school or group that would like to reach out to their community !