User Reviews

VisionProject by Visionera

5.0

1 customer review

USER REVIEWS - All reviews

"VisionProject - The communication software for our organisation"
5.0
Version Info: 6.3
Purchased Date: April 01, 2010

IT Manager, KConsult
July 28, 2010
Kalle Johnsson
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Very easy to use, Great functionality that includes Project Management, HelpDesk with an external Support Center Module, Issue Tracking, Document management. It also includes Knowledge base and Discussion forum functionality, but we are not using that.
Great support. They come back so quickly with replies to everything. That really helps the efficiency when getting stuck.

Cons

I would like to have a reports module where I can create my own reports. Today I have to use the reports that are in the system. They are quite okay, but sometimes I would like to create my own reports, so I would like to have the flexibility.

Overall

I would recommend the system to anyone who wish to work with issue tracking, helpdesk or project management functionality. Preferably everything in combination to keep the information together and be able to communicate between the different parts of the organisation.