Who Uses This Software?

Timely is effortless booking software for smart businesses in the health & beauty service industry such as beauty & hair salons, massage therapists, health clinics, fitness trainers & yoga studios.


Average Ratings

432 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month/user
    See pricing details
  • Pricing Details
    No contracts, no setup fees, no hidden costs!
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Timely
  • www.gettimely.com
  • Founded 2012
  • New Zealand

About This Software

Timely is beautiful & effortless booking software specially crafted for hair salons, beauty clinics & spas. Free yourself to spend more time with your clients. Timely empowers you to organise your business, staff & clients with its brilliant calendar. While freeing up your precious time with online bookings, automated reminders & daily administration tasks. Work from anywhere with Timely using any computer, tablet or smartphone. You wont need to be in the salon to keep an eye on your business.


Features Checklist

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Management
  • Group Scheduling
  • Meeting Room Booking
  • Multi-Location
  • Online Scheduling
  • Payment Processing
  • Recurring Appointments
  • Reservations

Product Reviews

Awesome software at a more than reasonable cost

Feb 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: Trouble navigating Canadian taxes and sometimes does strange rounding on invoices

Overall: Since joining the Timely family 1 year ago I have loved this booking and reporting system from the start. It's an easy to navigate and understand program but the best part about Timely - the support people!!! Awesome!! Always open to suggestions and their response time for questions/help is so "timely". I love this program!

Recommendations to other buyers: If you don't have it, you should

You'll never look back

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used several other booking software options none come close to timely. So easy to use, set up and fast friendly help is available if you need it.

Love timely

Feb 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Simple to use

Cons: Now gonna move on as need medical notes, text messaging, newsletter & other services

Overall: Great simple booking system at a very affordable price. Have rarely needed support but when I have a question the response is swift & helpful

Recommendations to other buyers: No

Great Service

Feb 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I've used timely for about a year and it has revolutionised the admin of running my teaching practice. Of gone from being a seriously disorganised person to a very organised one, I can bill my clients online as well, which is great.

Timely software review

Feb 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I'm loving my experience with Timely. It does everything I need it to pretty much. I gave it 4 out of 5 for features & functionality as there is always room for improvement with everything. I do wish I could phone for support sometimes but they really are so fast at getting back to me via email that it doesn't seem to be a problem. Definitely love it for the cost of the program which is the main selling point for me. If I had to pay more I might look for something that has phone support and someone to come and teach me personally, but with this, I didn't really need that for the size of my business. Most of my clients really comment how much they love the online booking and how easy it is to use. Some say they couldn't figure it out but admit they struggle with things like that. Some clients do have trouble rescheduling their appointment and get confused so will call the salon instead. The main thing I wish I had more freedom with is the number of characters I have to use for confirmation and reminder text messaging. Also, I wish when clients made their appointment online they would receive an email saying their appointment has been made successfully without my having to make the setting automatically confirm their appointment on making it. The reason is because when it is automatically confirmed, I have to manually change all the appointments to pencilled in, if I want clients to receive a confirmation SMS a day or so before their actual appointment, otherwise they can only receive a reminder SMS which doesn't automatically ask them to answer Y or N if they are coming. When clients don't receive any kind of email when they make their online booking they worry it wasn't made successfully so I keep they setting as automatically confirmed. I hope that makes sense.

loving this software

Jan 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: loving this, going from 2 vets writing appointments and invoicing into a diary that I couldn't read, let alone get a hold off to send out invoices, to sending invoices as the job happens, knowing where everyone is so I can schedule appointments. This has changed our lives and our business.
the support is fantastic. I was worried about the integration to timely from myob but timely staff took care of everything, no data entry...brilliant!

2016 review

Jan 30, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I find the system easy to use, and my customers love getting reminder texts 24 hours before their appointments. I love the idea of the book now button on my business advertisemen's but this needs a app to allow clients to book their own appointment from their Android devices please...would my life easier too.

Easy & Professional

Jan 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I have found the timely crew to always be adding new features to their already great product, which tells me there a company that takes great pride in their work. The overall layout is a professional look, so when my clients receive the email notifications timely generates it makes me look professional from the start. My staff finds the calendar easy to use by simple drag and drop appointments. Thanks Timely!

Best booking system I've ever used

Jan 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: As a physiotherapist, I have used quite a few different booking systems, and timely is by far the best. It is very easy to use and saves a lot of time with admin items that used to take me ages to complete on other booking systems. I am a big fan of the automatic appointment reminder system- I don't have to manually send reminders out, plus I now have a very low rate of people not showing up to their appointment or getting the time wrong due to this.

Excellent software

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Deciding to use timely was a wise decision. Its easy. The automatic reminders have helped us remind our clients without spending hours on the phone. Its been great for our business

Timely is the best

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I was worried at the beginning about switching from my paper diary to online however I knew that finding the right system for me would work wonders for my business. I trailed a few different ones for a month and decided that timely was the easiest to use. It was very important to me to choose a system with an easy to use online booking system to make it as easy as possible for my clients of all ages and I without a doubt preferred timely the best. My clients are always telling me how clever my system is and that they love how easy the online booking is to use. When ever I have had a problem and needed to speak to someone for support, 9/10 times I get a reply pretty much instantly and the staff are very very helpful.

Recommendations to other buyers: I would LOVE being able to fill in consultation cards through my system. This would be a great feature.

Timely - Time Saver

Jan 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Great product - save time, easy to use of all staff.
Love how we can add to your list what functions we require.
Wanting to see this year that we can add (upload) our patient MRI reports to their individual files as this is becoming a requirement for us. (please)

Fantastic

Jan 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: A fantastic product, it does everything I hope it would. Easy to use, great features and Customer service is always helpful.

Recommendations to other buyers: The app is also a great addition

Loved it but now Meh...

Jan 17, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I'm using timely maybe two years, i thought it was awesome and this was my first and only experience with an online booking system. these days ( after they raised the prices) I see lots of glitches, have clients regularly complaining the booking online doesn't function properly. We also had bookings coming in approx 5 to 10 min apart yet booking same slot this caused a loss of some clients and bookings. Ive raised lots of issues to them over last few months and 99 percent of the time they deflect the issue to something on our side. Im pretty tired of it now, especially since i pay about 100 euro a month between reminders and monthly fees. To me these days its no longer worth it, with better systems out there for less money. Nothing more annoying than being told something is your fault every time you raise an issue. So laters Timely!! We find something better for sure

Recommendations to other buyers: theres better out there now and more competitive prices

Simply Brilliant!

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Love love love this calendar! It has simplified my working life so much! The support team are great. Any problems are sorted out quickly and efficiently - and they all sound so happy! Amazing

Superb customer focused

Jan 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: As ever Timely have delivered a customer focussed product that delivers all that is required and more. Love the greater flexibility of the new app and the recently added activity page is fantastic for me being self employed to keep track of bookings when I'm out and about.

Recommendations to other buyers: On the odd occasion screen re-sizing doesn't work when making a booking meaning your typing and cannot see what is being typed.

The perfect solution for a golf coach!

Jan 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I have been using Timely for over a year now and absolutely COULD NOT imagine my business without it. Everything from the classes, scheduling not to mention the integration with my accounting and email marketing software, it is truly by far the best product I have introduced for my business. Thanks to the guys at Timely I can now focus on doing what I love and let their awesome software handle the tasks I don't.
Thanks guys!

Recommendations to other buyers: Must buy.

Great software!!

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Love this software, easy to access from anywhere which makes it so usable. Never miss a client as you can book them in from home on your days of using your cellphone or home computer. Absolutely love it!

Recommendations to other buyers: No

Unbeatable *****

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using the Desktop version of Timely for over two years. The App is a great addition. I have used other clinic software that are many times the price and they don't come near the ease of use and functionality of Timely. I can't imagine how we ever did without it. Keep up th good work, Timely Team.

Timely is Terrific.

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great app and very good stuff. Very happy with this and for our small business it is terrific. Could not be more happier.

Great software, good application, great business

Jan 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Was a seamless integration and have been the best thing that every happens to our business. Has certainly made us money.

Simplicity and effective

Jan 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I think timely is amazing! From their apps and ease to use between my devices from anywhere! To the support team who are always prompt in helping as much as possible! The features make everything for my bookkeeper and myself in order and easy! I have been so happy to have joined in my scheduling with timely, my clients love how easy the online booking is!! Even when I'm on the other side of the world. Way to go timely!!

I love love this product

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It helps me so much as I work on my own. I don't have people forgetting their appointments because of the text messaging. It is so easy to re-book clients and give them a print out of their appointments.

Great Little app that needed to happen

Jan 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: We have been using Timely for years and love the app. Has most of the functionality we need without having the use the desktop site.

I love Timely

Jan 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: So easy to use.
Adds up the end of day invoices can get reports for end of the month.
Everything is backed up do need to worry about it getting lost. Can use phone, computer or tablet to versatile.

Easy and functional

Jan 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Love what we can do with the Timely app, can't wait to see what else will be added in the future. Super easy to use and has most of the functions I need.

SHOOP london

Jan 15, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I really like Timely. It is an easy application to use. When it comes to tax time my bookkeeper downloads my info to an excel file. Never have to do any bookkeeping. It's saved me lots of money and lots of time in accounting.
A photographic receipt extraction and a saving application would be an amazing feature in the future.
The support team is great.
I would definitely recommend Timely to anyone looking for an efficient easy to use application.

Functional, easy to use and affordable

Dec 30, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Timely offers all the functionality and quality of other scheduling software programs for half the price. Timely is simple, easy to use and beautifully designed. Timely is easy to navigate even for folks like me with very little scheduling software experience. I would suggest Timely to anyone looking for a simple, easy to use, fully functional and affordable way to organize and streamline their scheduling process.

Recommendations to other buyers: Nope. Keep up the good work. I love your product.

So easy and reliable

Dec 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I've been using the Timely app for over a year now. My client loves the text and email reminders. They also love how easy it is for them to book online. It is so simple for the salon to use as well. My girls love it. Can't say enough good things about Timely.

Love Timely!

Dec 30, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I love that I found timely a few years ago. I have been so happy with the quality of the app and the service to provides to me. After using shortcuts for years and I've been very happy to switch over. Like all things, development takes time and there are a few things that it can't do for me yet, but they are in the works! I would never look back and I've recommended this app to a few people now, and they love it just as much! Great value for money! Thank you Timely! Bianca

Timely Awesomeness

Dec 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using Timely for over 2 years. The features are great. It keeps me well organized and my staff can easily use the app to update the calendar when they are away from the office.

Great salon app!

Dec 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Been using this for over a year now. Have always been very pleased with it. Only one glitch in all that time and the Timely staff promptly handled it.

Well structured

Dec 27, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: Always easy to use the timely app, well thought out and great when you are on the run. I always hope for more functionality to provide value for money.

Great, easy to use booking software

Dec 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Get timely took about 5 minutes to learn which was great, as learning new software when you're running a business can be a headache. I'm finding great new things every day which are making not only bookings easy, but also organizing my whole business, making my whole life much easier.

AMAZING PRODUCT

Dec 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Timely is just so easy to use, I am not a report man but since I have been using Timely (about 3 years now) I just love the report button, when it used to take me hours to add up what my team took in a year or month it takes seconds to find out what each individual person has taken in sales or products. Customer service is fantastic if they don't reply when you call they will always call you back. I cannot speak highly enough of how fantastic Timely is.

Easy to use calendar

Dec 25, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Great and easy to use a calendar. Excellent value for money. Always new features coming. Great support.

Super easy to use

Dec 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy to use

Cons: none at this stage

Overall: Everything is clear and simple to use, clients LOVE the online booking feature via my Timely mini website and the text reminders take the pressure off me to remind clients of their appointments and reduce my no-shows. Highly recommend and I don't think id ever change systems!

Above and Beyond Customer Service

Dec 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Amazing customer service.
always answers your questions promptly and is always available for you
The program is very customizable and user friendly for all.

Great software

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using timely for 12 months now for our business and we would be lost without it and we thank the owner and workers for producing such greatness when it comes to something that helps a small business make bookings and keep in time with schedules day in day out. Thank you

Colin William Hair & Beauty

Dec 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Everything you could possibly want in a booking and appointment system. Makes life so much easier from stock levels gift vouchers and full accounting built in. Always constantly updated and you can even request certain tweaks to be made, I have done this and it's great to see the changes made and a lovely email to back it up. Keep up the amazing work.

Regards
Colin

Great booking system

Dec 18, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Very happy with Timely since setting it up a year ago for my Remedial Massage therapy business. Clients like booking online and getting SMS reminders. Reduced no-shows and time wasters, affordable, very easy to use, professional.

Great for most

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I used Timely for free for a month. I was moving from one system over to timely and needed help moving over all of my client info. The scheduler I was moving away from wanted to charge me $ to retrieve my data. For a small business that just didn't make any sense to pay that money. Timely helped move my data over for free. They were great but in the end, I need something to track and charge clients for sessions and keep detailed transaction info.

Why isn't everyone doing this?!?!?

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Their customer support is amazing, which I have only had to use 2x, they are that good! To have your calendar access anytime anywhere on any device, who wouldnt love it!! And with the ability to send text reminders to our customers phones has cut down on missed appointments drastically! This service is a must for our family owned business. Wouldn't do without it!!

Recommendations to other buyers: Its amazing, and thank you for all the personal care you take in your customer support, I love talking to a person! You have created something amazing, I tell everyone about it!

I love it! It's a Godsend! Just a really good product basically (Not getting paid to say this btw)

Nov 30, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Quite easy to use too, tho I had to have a bit of help at first as I'm not that techy... but it streamlines SO many processes it makes you wonder how you did all that stuff before... they keep updating too and it creates a really professional look and feel too ...

Recommendations to other buyers: Suggestions or tips for how to use certain features that we may not think to use

Amazing System Affordable and Efficient

Nov 30, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: It took me over 12 months to decide on a system after looking at the pros and cons of many systems. I decided on TIMELY and have not looked back.
As a specialize service that provides Cosmetic Tattooing, Beauty Services and Cosmetic Tattoo Training (sometimes throughout Australia), we needed a system that could allow us to book in treatments and groups, but also model appointments for the students learning Cosmetic Tattooing, on the same day.
We have been incredibly happy with our choice and would recommend TIMELY to other salons. The system is really easy to work and easy to add extra staff as you expand. The TIMELY staff are very helpful and they are constantly looking to improve the system.
I have no hesitation in recommending TIMELY, my only problem is I didn't start sooner.

Recommendations to other buyers: would like the ability to search by telephone number for clients. Would like the ability to add before and after photos.

I love timely!

Nov 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Everything about it is great!!! Incredible features and their customer support is second to none. I rely on it heavily for my work and it has never let me down.

My timely time

Nov 30, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Hey since being with timely it's great my clients can book easily as well as adding services etc.
Very happy with this!

Fantastic Software and Service

Nov 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Fantastic software and company to deal with, my clients have all commented on how easy it is to make online bookings, my time has been freed up allowing me more time with my clients' needs.
Great company to deal with, always looking to improve their product.

Brilliant!!

Nov 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Been using Timely for a while now for my personal training business and it's by far the best booking and invoicing system I have come across! I have tried other systems but they were either too complex, unsuitable for my business needs or extremely slow. I love how it sync's to MYOB too, saves so much time; but the stand out feature for me, which sets it apart from any other system, is the customer service you receive. No question goes unanswered and their response time is quick. They treat you as a person, and not a number. Timely has grown since I first started using it, newer and better features are always being added and built upon, and throughout this time their exceptional customer service has remained as brilliant as ever. Thanks guys, keep up the good work!

Lifesaver!

Nov 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Adding the use of Timely to our business has allowed us to give our customers the freedom to book their appointments at their own convenience wherever they may fit in their schedules. This saves us and them so much time and frustration. Having the reminder texts with the address attached is so convenient!
Thank you Timely Team!

One very happy customer :-)

Nov 17, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Love Timely and I am so glad I decided to get an online booking system (prior to this I used a diary and spent many hours getting appointments booked via txt and phone conversations). Seamless now and my clients love the fact that they can go and book themselves in, easy peasy!

Recommendations to other buyers: Love to join in on an in-house training session...rather than online service.

Life Saver!

Nov 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Timely has given my business a professional boost. My clients love how easy it is to book in and it has reduced my time spent on the phone booking and rescheduling clients. Now I have more time to spend on other aspects of my business and personal life. It has saved my life! I used to be on phone throughout the day, in between clients and throughout the evening as well. With Timely, its been easy to grow as a business as well. Adding staff and rostering has never been easier.

Fantastic customer service

Nov 11, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love your customer service. Love the privacy option for your screen. Great value for your money. Would recommend.

Like it a lot

Nov 08, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I use it over a year. Very easy to use. Clients like the reminders. For me that cuts a on no shows. I can access my schedule from any place in the world and make changes. Clients love to be able to make appointments on line. That helps with more bookings, because clients can book at any time of the day and on my days off. I like it.

Recommendations to other buyers: If it is possible to see on the screen all workers schedule for a whole week.

Easy for me and clients

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Easy to use anywhere from any device. Linked through fb and website. Clients love using it and changing appointments no longer require me.
Reports help me to keep tracka nd can upload straight to my bookkeeper or allow her access without rest of details.
Love the connections and updates to mailchimp for my emails also.
Has made life super easy.

Timely is Likely What You're Looking For

Oct 31, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I've been using Timely for about a year now and I've been very satisfied with what it offers for the (absolutely reasonable) amount of money that I pay each month.

What I like most about Timely is its ease of use coupled with clean and beautiful design. The team behind the app has obviously gone to great lengths to make sure the UI is top notch.

For the market Timely goes after I can't name any flaws. The only word of caution is to make sure you don't need something with more features. For the price, Timely does have a ton of features but depending on the complexity of your business it may not be enough.

Let's compare Timely with the equally well designed Front Desk. Here are some things that it has which Timely doesn't:

- Courses/workshops
- Wait list management with auto enrolling
- Deeper/more detailed Mailchimp integration
- Client self check-in iPad app
- Staff Payroll
- Deep client/staff notification customization

The other side of the coin is that Front Desk starts at $129 USD per month where Timely starts at $15 USD per month. It really all depends on the kind of features that you're looking for.

Does its job

Nov 01, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I am generally satisfied with this software. I really like the fact that now I can just pull up customer data on my phone. What I don't like about the new update that I cannot no longer use this booking software as a POS system. I used to be able to do it, but that fiction either went away, or it is so well hidden that I can't find it. This is the only thing that keeps me from giving this app five stars.

Recommendations to other buyers: Please bring back the "raise sale" button!!!!

Great tool for making life easy

Oct 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: The last thing You want to do when working in the industry is paper work and reminders. Timely does it for you and you can have the freedom to become the best in your feild

Great addition to our business

Oct 25, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Started with Gettimely about a year ago. Great experience. If you are just starting your business I'm sure the coordination with quickbooks online is great. For us because we have been using quickbooks along time the coordination is not something we can use. But we love the booking service and the clients really like the online booking feature. Easy to use, very customer friendly

Recommendations to other buyers: N/A

Work/life balance made so much easier with Timely!

Oct 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I run a small beauty salon with 3 staff and over 1000 clients. Timely has changed my life in so many ways and I am so glad I made the decision to go with them.

I can now confirm client appointments on the move, check times and amend staff working hours and so so much more.

As a busy mum and a business owner this software allows me to multi task and helps take the stress out of running a business.
Thank you Timely!

Great product, but the smartphone app needs work!!

Oct 23, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Love Timely on iPad and desktop. On a smartphone app it needs work! Use mainly for classes and still can't do class attendance....

Williams HR Review of Timely

Oct 19, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: Timely is a good booking system, but its integration is limited to Windows based environments & for us this a pain point, as we use Apple Macs. I like its product & sales tools, but feel these good be better set up, as when you have several products & services they look clunky as a list which you can't filter in order to catagorise.

my clients love it!

Oct 19, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: using Timely has changed the way I run my business for the better. My clients love the ease of online booking and I have more time to focus on my work than calling clients back when I have missed their calls when they want to make a booking. Best thing I I have done for my salon is using Timely!

Cleanse Review

Oct 14, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I have enjoyed timely, a few issues along the way but the staff are great in helping to troubleshoot

Recommendations to other buyers: Some clients do not get the emails yet sometimes they do

Everything I've been looking for for a long time

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We started using the software about a year ago, and have not looked back. It is easy to use, reliable and you can use as many or as few features as you like. Any time I have been unsure how to do something, I have emailed the admin staff and they have got back to me with a detailed response very quickly.

The savvy business must have!

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Do you have a busy business? Do you want to invest your time more productively? Do you want your customers to receive a professional service?

If you've answered yes to the above then I highly recommend this booking software.
Business and customer service has evolved over the years, its more important than ever to be on top of your game. Who and what is bringing in the quality revenue? Providing your clients with a service that works alongside their own hectic schedules.
With many competing brands, what are you doing to go above and beyond for your clients and managing your firm as effectively as possible?
Timely has boosted my dog grooming business and assisted in increasing my revenue, the best business decision I ever made.

read my full review rlwlifestyle.tumblr.com
Facebook rlwlifestyle
Instagram Rebecca wattam

Recommendations to other buyers: Read my full review rlwlifestyle.tumblr.com Facebook rlwlifestyle Instagram Rebecca wattam

Jane Andrews Timely Review

Oct 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: It seemed daunting to go from my appointment book to a computerised system and now I don't know how I managed so long without it. I have more time to work on my Natural Health and Wellness business and clients think it is more professional.

Recommendations to other buyers: Do the free trial and get used to it and spend time customising it to suit

The best ever.

Oct 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: It's amazing. I cannot even begin to explain how more organised my life is.

Personal training is ideal because you can upload a photo of the clients before the. U can add in their training programs send them texts.

I'm a hairdresser so it's almost made for me.

Someone else runs my social media while I just do my job which is great..

Timely Review

Oct 07, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We love using Timely but we would really like to be able to see the whole week in one go using the mobile app. That feature would make my boss happier :)

very good tool for salon boooking

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I am using gettimely for nearly a year now and I am very happy with it. I highly recommend it to every salon owner.

Timely Review

Oct 06, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I have been using Timely for scheduling and invoicing for almost a year now. It's been so easy to set-up amd use. My reception staff have found it easy to learn and work. Being clinic but also mobile based, Timely allows me to do what I need in any situation/location. I love the unpaid invoices report as I can pull it up at the end of the month and I know exactly where my invoices need to go.

Appointments made easy

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I am very happy with the decision to go with Timely for my appointment software, It is so easy to use. I love the integrated web booking site , and so do my clients. The fact that you can purchase a Gift Voucher 24 hours a day, 365 days a year has also been a fantastic option for my clients here, and their families overseas, with the seamless PayPal integration making it so simple.
I'm very pleased with Timely and would happily recommend it.

Great for my business

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I have had only one no show since using this platform and she booked another appointment the next day.

Awesome booking system!

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: So easy to use. So much better than other 'free' apps I have tried. Im so much more organized now. Love it!!

Highly recommend!

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I love using timely, its super simple and easy to use, and they offer great support if I'm ever unsure of anything. I highly recommend this system!

Ticks the boxes

Sep 29, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Timely has helped me decrease the number of missed appointments due to its handy email/text reminder system. It also has the capability to schedule appointments the way I want to schedule them, not the way the software tells me I can.

Awesome Program

Sep 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Timely makes our business easy. Service is prompt helpful and easy. Time reports daily reminder SMS's sent to client + emails.

Easy and efficient scheduling for me and my clients

Sep 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I've been using Timely for just over year I find it very easy to use and my clients love being able to schedule themselves online

Works well for us

Sep 22, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Works well never had any outages so happy with it............................................................................

Why I love Timely

Oct 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I absolutely LOVE Timely!! It is SO easy to use, is affordable, the staff are friendly & incredibly helpful & are very speedy to reply. Anyone hesitating on whether or not to use Timely hesitate no longer as you will be so happy!!

Time saver

Sep 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Keeps me on track & organised at all times. As my business & services grow, I can easily modify timely to suit. The program automatically collates data I will require for tax & stock purposes.

Recommendations to other buyers: I have customised my treatments

Super Happy!

Sep 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I did a lot of resurch before I decided to use Timely, and I could not be happier! It's so easy to use, the reports you could track your work from are as good as the bigger name software, but for a fraction of the cost. I have recommended this sight to all my friends!

Best Online Booking

Sep 14, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Podocanada is a small orthotics practice. I used to book using Patient Appointment Manager. I was searching to switch to an online software where client can book there appointments. It s been a year now using Timely. I am satisfied.

Recommendations to other buyers: I use only the booking section. Selling and invoicing are done on a separate accounting software suitable to Canada.

A software that truly streamlines business operations

Sep 13, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We are a health and wellness business specializing in massage therapy and corrective exercise. We were at one time using a server/client software that served as a scheduling and POS system. The software was expensive annually, had hefty monthly fees for features that should have been included. The features it did have were poorly implemented and pieced together. Customers voiced their concerns and opinions regarding our checkout and scheduling processes. Moving to timely was a move to streamline and create efficiencies. It was also to reduce overhead and hardware maintenance. The move to Timely has brought some great features to both our staff and clients. We've have nothing but positive feedback.

My experience

Sep 16, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Started very good but with time realise that they not really open for new changes as far as getting them to action. Everything transferred to a public vote to actually get attention and get into action, takes forever.
Other then that, was charged by mistake and got credit instead of my money back. Annoying

Recommendations to other buyers: It's needed client records for every visit

Great software, great service and great saving!!

Sep 09, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Its been great, all very straightforward. The transfer from ourother software was the big deal, but once it was complete we coulduse Timely very easily and help was alway quick when you needed it!

Recommendations to other buyers: Nope :)

Superb business tool - how did I manage without it

Sep 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Moving to Timely is by far the best business decision I have made in five years. I used two online booking systems prior to Timely which were good but the functionality of Timely makes the others pale into insignificance. I come from an IT background so appreciate functionality and integration that truly works. I've just been taking part in the beta test for the new App which is once again a superb piece of joined up software. Timely is also loved by my clients with over 50% now booking online, they love the ability to reschedule without having to call. I am amazed at the number of bookings that come in from the early hours. The financial side is also brilliant I simply print out a report and give it to my account. The front end dashboard keeps me up to date with how my business is performing. Gift voucher sales yet another fantastic business building tool. Finally I must mention the recent intro of helpful mailings with ways to build your business. Well done Timely.

Small business

Sep 08, 2016
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: It's very clunky. Even ticking off attendance is clunky. I now have two devices on the go, my phone for ticking off & my iPad for note taking.
Otherwise I waste my client's time with the formalities.

Recommendations to other buyers: It's on its way to being a great product, but it hasn't been very user friendly in tandem with PayPal. My clients have had problems booking & paying within the specified time, then they go back in & find the spot has gone, when in fact timely has pencilled it in. I employ someone to sort all this stuff out and I have to pay her when my clients encounter the clunky problems and ask her for help. Having said that, she has said that you are very helpful at timely when she really needs to troubleshoot something.

Love Timely!

Sep 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Timely offered a free, no obligation trial, which proved to be useful. The software is easy to use, can be accessed from many devices, and has great customer support. Even adding Book Now buttons to my website was easy.

One year on Timely

Sep 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Timely is a great way to manage your business bookings and invoices. It is jam-packed with features that aren't always obvious, but once you know about them, they make life very easy.

Recommendations to other buyers: Give it a go and be a little patient in the beginning. Ask for help if you're not sure or can't work out how to achieve something.

timely review

Sep 07, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: great not being that computer savvy though it would be great to have some one on one support maybe for the first time

Recommendations to other buyers: no

Elenique Aesthetics

Sep 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Excellent system, easy to use and great for managing booking and invoices.
Very good for marketing and useful for online bookings.

A must-have for hairstylist!

Sep 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I've been using Timely for almost a year and it's made my life so much more easier! I always have my schedule with me and it keeps the communication between the salon and me open when I'm not there.

Great System

Sep 02, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Usign the timely calendar has made booking clients in much easier, whether in the office or out on the road - plus we have been able to include an online booking system as well.

Recommendations to other buyers: Great software - makes my life so much easier - love the business information features that help me to understand my business better. Thanks guys.

Great Add on thats easy to use & continually improving

Aug 28, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: very effective & easy to use and set up; disappointed that my time from appointments is not imported into xero's to accumulate WIP as I bill on a time basis. I use the pencilled in appointments to schedule my work on non face to face appointments rather than just block out the time as busy

Recommendations to other buyers: love this product

User friendly

Aug 26, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I've never used another software other than vcita which was free. lots more features here. pretty user friendly.

My experience of timely

Aug 25, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I love timely, it works very well and integrates seamlessly with my POS software. Any problems I have the team are quick to respond and help me out

Miss. Saved me from hassle, and brought me to a new level of professionalism.

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I started with timely desperate for a solution to my old way of booking tattoo clients... in a paper binder. I was scribbling and messing up dates, forgetting to call every client to confirm appointments. Until I found Timely on the web. At first use it relieved my strain from all the steps needed to keep track of clients and dates. One of the most valuable business decisions I made.

Totally organizes your time

Aug 19, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Easy to use system. Very similar to other expensive systems like shortcuts and hairware but without the price tag

Absolutely Fantastic Software

Aug 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I love the Timely software because it is so easy to use. I have very basic computer skills and had no problem setting up and using this system. The support team respond to any queries very quickly and do an awesome job resolving any issues (which are very few)

Recommendations to other buyers: Do yourself and your business a favour and give it a go. You won't look back

Timely review

Aug 19, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Great system. Could do with more features. Eg for monitoring of stock and running stock reports for Stocktake, processing refunds,

Recommendations to other buyers: Value for money, good reports.

Best I've had so far!

Aug 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I enjoy the international, cross-platform functionality and extreme ease of use of the timely system. I also deeply appreciate the accessibility and candor of real humans working behind the software.

User friendly and awesome

Aug 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: My new small business (a Pilates studio) was looking for an easy-to-use, reliable scheduling system that is also flexible enough to meet our needs. From the initial survey stage, we were hooked on Timely - it's handsome and exploring the features is very easy. I personally had to train our two studio assistants and within one day of training they got the full hang of it. Also, customer service gets back to us within a very reasonable window of time. I made a silly mistake that costs us extra on our first billing and they were happy to refund us. This level of attention to customers is highly appreciated.

Recommendations to other buyers: Try it! I think you'll love it as much as we do.

Great Simple Booking System

Aug 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: It's been really easy to use - probably in the next 6 months will use it for more marketing / promotional opportunities.

Recommendations to other buyers: It would be able to click on a button to 'inactivate' a customer and a prompt to send a SMS to customer......in my case it would be to Congratulate them on obtaining their P Licence.......

Effective solution for booking demo calls

Aug 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We were looking for a booking solution for demo calls that would allow our clients to book in real time and not have to request a time and go through the hassle of numerous emails to confirm a call. Timely has had a positive impact on simplifying the booking process and delivering us more demo calls. We've used the support a few times and they've been responsive and knowledgeable.

Sole Practitioner- Acupuncturist

Aug 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Easy to use, great features, everthing at your fingertips, great price, saves time and money. Luv it!!!!

Recommendations to other buyers: Would like a few more features in the app. And do you have an app icon? Would like a one click print, as goes to pdf first but that maybe my windows set up.

Good product to use

Aug 13, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: good to use, nice interface.
suggest to be able to set reminder from outlook so it will clearly remind you before the meeting.

Very happy

Aug 11, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: A great fit for my beauty salon. Reasonably priced and provides nearly everything I need! I love how I can access it from my phone, iPad AND laptop too! And, thanks to the cloud, no messy back up procedures either.

Great easy system

Aug 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Great system. Easy to use! Customer service is very attentive and quick to respond with any issues!

I don't know how I did without this. It is awesome!

Aug 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Very easy to use. Allows me to see different schedule views and create schedules far in advance. The bulletin board feature ensures that every employee can see messages and notices. Employees can view their schedule from their smart phone or any computer. This program has simplified scheduling so much. Employees get schedule change notices which helps a lot. I would never want to go back to printing a paper schedule. My employees really like it, too.

Recommendations to other buyers: Every month a friendly email arrives letting you know you are about to be billed for another month. Nice service.

Horrible experience. Save your money and time!

Aug 06, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: They posted 4 different charges for 1 month of service. If you want to save time and money seek alternative technology!!!

Recommendations to other buyers: Seek alternative software.

I haven't looked back

Aug 03, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I have saved myself a lot of money since changing to an online service provider. I am really happy with the rapid response to questions or any problems I may have through the email service. It's great that things are simple to use not over complicated.

Recommendations to other buyers: Not really just start using it. Without a doubt they are a trusted company.

One of the best

Jul 27, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I have been using Timely for a few months and it has been a great experience. I love how reliable it is on a daily basis.

Recommendations to other buyers: I really enjoy using Timely. It makes my work days much easier and gives the clients more control and accessibility.

Great system works well

Jul 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Works well customers find it easy to use would recommend to others for a booking system thanks for a providing a great easy to use booking system

Recommendations to other buyers: Na

The Brow & Tint Bar Review

Jul 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I highly recommend using the Timey and thoroughly enjoy using their software. Its straight forward, easy to use and has everything you need plus so much more! The team at Timely are highly professional and are always available to help. Timely is constantly updating their system with even more new and exciting things to offer our clients as well as making it so easy to use. I love that they send a reminder before your payment comes out not to mention the extremely reasonable price. I have never had a problem with Timely they are realiable and I will continue to use your system. Thank you so much!

Timely gave me my life vack

Jul 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I was booking appointments old school and was overwhelmed by demand. I needed help and now I can focus on my clients I am with then worrying about returning phone calls or missing a potentially new customer. Timely does it for me.

Recommendations to other buyers: Great support Team. Knowledgeable, friendly and they expedite concerns rapidly. Affordable, fun to use and makes my life sooooooo much happier!! Can't thank you enough.

Intuitive cloud based software that's easy to use and goes with your business.

Jul 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I saw a successful barbershop that I wanted to model my business on.
From there I wanted to know what booking software they were using because it was on an iPad.
Without any software training, a trial
period and my scissors in my hands it gave me the perfect edge (pun intended).

Recommendations to other buyers: All in all, so far they're excellent, I highly recommend them, not only in my industry but almost anything else that runs an appointment schedule.

Very happy. Would recommend to anyone

Jul 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I'm a new practitioner who is technophobes and timely had been awesome. Step by step help, easy for customers to use and always get an update when a booking is made. Never missed am appointment. Thank you

Efficient booking app with great customer service

Jun 30, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I find Timely is a very efficient booking app with great customer service. The ongoing customer service is excellent, and continual improvements are greatly appreciated

Useful product, worth the price.

Jun 29, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Service has been great. Some of the features I would like, such as being able to schedule classes using the mobile app or being able to schedule a series of classes with exceptions would be nice to have.

Give timely a go

Jun 30, 2016
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Timely has made my appointments a lot easier , then a actual appointment book, having clients booking them self in online is great, as I am not great with technology, it works for me

Recommendations to other buyers: No

Social Health Association Review

Jun 25, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: It is a little time consuming for our purposes. It is easy to adjust most of time. It would be great to have a sort feature in the reports on just customer with future appointment status for quick access. It would really help out a great deal when I need to put together a quick report but have to search for all of these individually because I cannot look up the report for it. As a user, we have the option to create reasons why an appointment was not completed so I would really appreciate being able to go to reports, scroll down to customers, and search for the status of the appointments for that customer or all customers.

Recommendations to other buyers: When having multiple people help the same customer the times get messed up and take a long time to fix. Sometimes deleting a time slot is impossible and I have to start the whole process over again.

Timely has organised our Pet care business immaculately!

Jun 25, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We used to manage our customer appointments using a written diary, however at the rate our business has scaled in 12 months, this was simply not an effective solution. Following extensive research into finding the best cloud solution for our pet care business, Timely provided the most customisable yet simplistic solution that ticked all the boxes I needed ticking. Managing customer appointments is so simple and extremely effective in minimising customers no shows with Timely's reliable customer reminders. We have booked over 2000 appointments in the past 12 months without a single hitch. Were extremely please with how this integrates so well with our operations.

Recommendations to other buyers: Focus more on the mobile app, we manage probably 95% go our scheduling on the go and having the simplicity go automatic logon and almost immediate scheduling is invaluable, however, we want to be able to access lots more functionality through the app. I understand Timely is predominantly aimed at the hair market however, its functionality can be tailored to suit a number of industries many of which aren't located in an office, so providing greater functionality though the mobile app would create a much wider appeal.

Review from Bangkok Therapist Day Spa

Jun 24, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We are happy with the application. Good to have moved away from a paper appointment book. We can do pretty much everything we need to do.

Timely makes me a better psychic

Jun 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I've used Timely for over s year and I love it. Timely has made my psychic business more efficient.

Clients book, pay and then they're on my doorstep. It's that easy.

Timely lets me be a great psychic, it helps me be bad at admin and that I love.

Recommendations to other buyers: Use it.

Very Happy

Jun 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Very user friendly & has been an easy transition from paper bookings to this software making bookings simplified for all in the office to access & make appointments. Highly recommend.

Using Timely for business

Jun 17, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support