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Articles and Advice for Business Software Buyers

Accounting & Finance

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Banking & Loans

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Business Management & Analytics

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  • Open Summary
    February 04, 2011 by Rodney Brim
    Three Critical Guidelines to Improve Your Strategic Plan

    Strategic Planning is an activity all businesses should engage in if they want to improve performance and achieve their goals. We emphasise three important constructs that dramatically improve the ability of your Strategic Plan to deliver business results. 1. Focus on Growth; 2. Have an action plan of initiatives; 3. Measure regularly. read more

  • Open Summary
    January 24, 2011 by Romeo Elias
    Choosing the Right BPM/Workflow Management Platform

    Business Process Management was unknown until recent years; it's become one of the fastest growing business and technology management trends today. With new technology and software complexities choosing the right BPM platform can be challenging. Buyers can request a 'technology bake-off' to compare amongst vendors of interest to make decisions. read more

Buyer's Guides

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Call Center Management

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Construction

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  • Open Summary
    April 30, 2012 by Slava Pastukhov
    ERP in Construction

    As a contractor or someone who runs a company, you've probably noticed a recurring acronym in your day-to-day tasks: ERP. The term "ERP Solution" has taken the service and construction market by storm and has likely lead to you asking "what is an ERP solution" and, more importantly, "why is that important to me"? read more

  • Open Summary
    February 16, 2012 by Slava Pastukhov
    Social Media in the Construction Landscape

    Over the last several years social media has completely revolutionized the way we market our brand. Anyone has the ability to get their message heard in minutes with very little time or effort. read more

Customer Management

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  • Open Summary
    September 02, 2011 by David Toliver
    Building Customer Satisfaction Through Mobility

    Everyone is going mobile. How you go about it is up to you. Just don't keep your customers on hold. As the benefits of mobility - and the smart device - are increasingly adopted by the mainstream, customers will increasingly want to self-serve on the go. read more

  • Open Summary
    August 26, 2011 by David Toliver
    Don't You Know Who I Am?

    What your customers want you to know about IVR self-service. Callers provide information, are made to wait, listen to irrelevant options, wait some more, only to be asked to repeat themselves. Who wouldn't be frustrated? read more

  • Open Summary
    August 26, 2011 by Rakesh Kumar
    Customer Service as a Marketing Tool

    Do you believe that customer service can be your best marketing tool? If you do, chances are that you will sail through the hardships of stiff competition. But if you don't, and feel that your customer service operations are just "ok", you are already on the verge of losing to your competition. read more

  • Open Summary
    June 13, 2011 by Jody Pellerin
    An Emerging Difference Between Phone and Chat Customer Support

    Our support desk has reported a noticeable difference between phone support and live chat support. This requires a shift in support practices and staffing as chat becomes more prevalent in the customer support setting. This article goes over some of the changes we have seen and some ways to adapt to the new digital format. read more

  • Open Summary
    May 25, 2011 by Jody Pellerin
    Best Practices for Engaging Customers with Multiple Service and Support Channels

    Multichannel service has become an expected part of doing business from the customer's point of view. But implementing multiple support channels must be well planned with the customer experience in mind. Consistence, continuity, and reliability are tops on the list of items to consider as well as the various types of tools customer service groups have used to meet the growing demand. This article contains food for thought, some definitions, and best practices for business leaders wishing to keep up with the times. read more

Data Management

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  • Open Summary
    April 07, 2011 by Jody Vandergriff
    The True Cost of (Reliable) Storage

    SaaS providers build their business around accessibility and reliability. Not only are you eliminating hardware expenses and logistical costs from your budget, you're also getting a commitment from a business designed to maximize availability and redundancy to keep data safe. Environment, data reliability, and administration are described in depth. read more

  • Open Summary
    March 31, 2011 by Mark Mahoney
    How to Select & Implement Software

    Evaluating & implementing a mission critical business application can be a challenging and time-consuming task. Here is a process that will help you choose and implement the right solution for your business. read more

Education

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Energy & Environment

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  • Open Summary
    January 27, 2011 by Steve Heinz
    Ten Ways to Slash Energy Costs

    Many building owners are surprised to learn of a valuable tool that can yield remarkable energy cost avoidance without expensive retrofits or hardware purchases. Steve Heinz outlines the ten advantages of incorporating energy management software into your business operations. read more

Event

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Field Service

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HR & Training

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  • Open Summary
    April 09, 2012 by Dominic Wake
    How 360 Degree Feedback Adds Value to Your Business

    Compared with standard employee surveys, 360 degree feedback is a better way of assessing your workers' skills and competencies. read more

  • Open Summary
    November 01, 2011 by John Carradine
    ACOs - Not Just Changing Healthcare Delivery

    Accountable Care Organizations (ACO) are getting more and more attention, especially as we progress closer to 2012 when most of the provisions for ACOs go into effect. Healthaxis is looking at the specific needs of ACOs and their administrative partners to understand how we adopt our systems and solutions to meet this new model. read more

  • Open Summary
    June 08, 2011 by Bambi Snodgrass
    Choosing the Best LMS

    Choosing an LMS is a big decision for any company, since it requires an initial investment that makes it difficult to change your mind after the purchase has been made. So, what do you need to consider when selecting an LMS? read more

  • Open Summary
    May 25, 2011 by J.J. Summerell
    Maximizing Returns from Benefit Investments

    One of the biggest challenges facing human resource managers is effective benefit communication. Recruiting and retaining quality employees is much easier if the employees understand the value they receive from the benefit dollars invested. read more

  • Open Summary
    March 04, 2011 by Faith Bliga
    Curing Recruiting Process Paralysis

    How to become a profitable HR Business Partner by identifying the areas that are slowing down or stopping your hiring process, calculating lost revenue due to this barrier and suggestions for a solution. read more

  • Open Summary
    February 03, 2011 by George Brady
    Justifying a New HRMS / Payroll System

    Helps guide HR and Payroll executives through the process necessary to win project approval. While none of the Tactical and Strategic benefits detailed are new; they may be new to you if you've been working with an older system. read more

  • Open Summary
    February 01, 2011 by Denis Zenkin
    Five Scenarios to Streamline the HR Job with Social-Enabled Intranet

    A corporate intranet is a unique tool that allows HR professionals to solve a wide range of mission-critical issues. How can an organization build communications among staff, monitor the level of corporate culture, promote corporate patriotism and raise non-material motivation of staff? Even more, provide an easy orientation pathway for new people on the team and give them necessary training and education? This expert advice outlines five basic scenarios of how HR professionals can leverage the opportunities of an intranet solution. read more

  • Open Summary
    January 31, 2011 by Tamara Joiner
    Sourcing Within Social Media Sites; A Guide for Recruiters

    Sourcing techniques may vary, according to need. It is the recruiter's responsibility to identify the most effective sourcing methods to ensure delivery of desired results. There are over 535 million combined users on LinkedIn, Facebook and Twitter. If your recruiters are still relying on resume warehouses such as Careerbuilder and Monster, it's time to educate them on social media sourcing techniques that will broaden their candidate selection and provide them more information than ever before. read more

  • Open Summary
    January 26, 2011 by Tamara Joiner
    Record Retention: What HR Practitioners Should Know

    As most employers know, there are legal requirements for record keeping, retention of employee files and other employment-related records. You have to be knowledgeable and up-to-date on the various federal agency record retention requirements, and also on individual state requirements. Though there are multiple options available for automated systems and solutions for record retention and compliance, there are things you should know now to prepare you for legal challenges with your current document management processes. read more

  • Open Summary
    January 25, 2011 by Faith Bliga
    How To Evaluate Applicant Tracking System (ATS) Vendors

    This article gives advice to small to medium size companies on how to evaluate Applicant Tracking System vendors, while finding it difficult to compete for talent in today's job market. read more

  • Open Summary
    September 13, 2010 by Stephanie Elsen
    Make the Most of Your Employee Retirement Plan

    You are offering your employees a retirement plan, and perhaps you have even chosen to contribute money to each of their plans. Now think about how you keep track of that retirement information. You can keep the costs of managing your retirement plan down by automating the tracking of that information. Here are some ways to streamline it, and keep employees happy! read more

  • Open Summary
    August 19, 2010 by Stephanie Elsen
    How Payroll Time Clock Software Can Benefit Your Business

    Learn more about the benefits of adding a payroll time clock to your business, and how that affects your payroll. See if adding a time clock would benefit your business. read more

  • Open Summary
    August 09, 2010 by Stephanie Elsen
    Tips for Tracking Payroll Benefits More Easily

    The task of managing payroll benefits can quickly grow when the number of employees grows. What may have previously been handled in a starter or free payroll software application can often be easily handled in advanced payroll software. Use these tips to improve the way you manage payroll benefits for your company. read more

  • Open Summary
    August 06, 2010 by Tamara Joiner
    Applicant Tracking Systems - Am I a Toyota or a Mercedes?

    If your organization is considering purchasing an Applicant Tracking System (ATS) and you find yourself overwhelmed with the review and selection process, reading this article will provide you with value insights along the way. Learn about important factors to consider and what to avoid during your pursuit of an ATS. read more

Healthcare & Medicine

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Hospitality & Travel

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  • Open Summary
    March 10, 2011 by Capterra
    Choosing the Right Hospitality Management Software

    Choosing a hospitality software system that meets the need of the business is an important step in maximizing the efficiency and profitability of the property. There are several things to consider when choosing a hospitality software solution and conducting a hospitality software comparison is the first step. read more

IT

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Insurance

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Maintenance

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  • Open Summary
    April 30, 2012 by Julia Tourianski
    Don't Rush Into a CMMS and Don't Get Left Behind

    Companies of all sizes are quickly realizing the benefits of computerized maintenance management systems (CMMS). Switching from paper to automation can enhance the efficiency of many processes. Data collection, safety inspections, equipment tracking and facility management can all become simpler tasks with the right CMMS. read more

  • Open Summary
    February 14, 2012 by Eric Karjala
    8 Warning Signs Your CMMS Vendor Is Neglecting Their Software

    This article explores 8 potential warning signs that your organization's computer maintenance management system (CMMS) might not be receiving adequate vendor support. It's important to identify and address cases of software neglect to avoid potential problems down the road, improve maintenance efficiency, and increase your organization's bottom line. read more

Manufacturing

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Marketing & Communication

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  • Open Summary
    May 02, 2012 by Jens Lundgaard
    How to Unify a Fragmented Brand New Article

    Brands can fragment over time, resulting in inconsistent communication and departments behaving independently from the rest. This "How to" article looks at the causes of a lack of unity in some businesses and outlines five essential points to remember when embarking on a brand realignment project. read more

  • Open Summary
    April 09, 2012 by Rechenda Smith
    How Email Marketing Can Save You Money

    In today's tough economic climate businesses need to cut their costs. Far from being an added expense, email marketing can actually save businesses money in the long run. read more

  • Open Summary
    November 04, 2011 by Jens Lundgaard
    Four Steps to Make Your Brand More Valuable Than the Competition

    How do some of the world's biggest brands like Nike, Coca-Cola and Red Bull achieve consistent growth and outstanding success? Follow these four simple steps and you could add 20% to your company value. read more

  • Open Summary
    October 14, 2011 by Megan Criss
    Better SEO Results with On-Site Optimization

    It's not enough to simply create a website to advertise your products or services. The site needs to be well planned, well designed and functional, and needs to be visible in the search engines for your target keywords in order to drive traffic and conversions. Read on for the Top 5 On-Site SEO Tips for search engine visibility. read more

  • Open Summary
    July 06, 2011 by Mark Sedgley
    5 Tips For Creating Compelling Email Newsletters

    Email newsletters are a great tool for distributing news and information to your members. MemberClicks has been sending out our monthly newsletter to customers since 2004, so we picked our brains to come up with some good tips we rely on to deliver compelling content to our customers. By following these tips, you'll be well on your way towards building a base of regular readers. read more

  • Open Summary
    July 06, 2011 by Mark Sedgley
    5 Tips For Effective Posts

    If you're involved in managing your organization's online social presence using a tool such as Facebook or the brand-new MemberClicks Social Community, you've probably asked yourself questions like: when should we post, and how often? Is there certain content that will generate more responses? read more

  • Open Summary
    May 20, 2011 by Shivi Kakar
    5 Must-Have Web Conferencing Features

    Web conferences have become key components of online marketing and promotion nowadays, and they have proved to be essential tools for the exchange of information as well. read more

  • Open Summary
    May 20, 2011 by Shivi Kakar
    Why Webcast?

    One of the most powerful and efficient ways to advertise products and/or services on the Internet is via a webcast. Webcasts offer you the ability to market your specific products and services to your potential audiences with a few clicks of the mouse. read more

  • Open Summary
    May 20, 2011 by Shivi Kakar
    Webinar Best Practices

    The convenience of the Webinar is one of its most significant advantages, and the ability to exchange information without having to spend money on travel and accommodation costs is one that many organizations are eager to take advantage of. read more

  • Open Summary
    April 14, 2011 by Justin Premick
    6 Email List-Building Tips to Help You Get More Prospects and Customers

    Growing an in-house email list is a top challenge for many businesses. In this article, you'll discover six online and offline tactics that will help you quickly and sustainably build a list of responsive email subscribers that want to learn more about your products and services. read more

  • Open Summary
    September 08, 2010 by Donald Hatter
    Selling from the Outside In

    Business collaboration software allows any user the ability to create a secure, collaborative workspace so that they can create their own client community, giving an easy and inexpensive way to leverage the experience of happy clients and add direct value to the sales rep, thus helping them drive revenue efficiently. read more

Media & Graphics

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  • Open Summary
    July 18, 2011 by Jody Vandergriff
    Breaking Down DAM (Digital Asset Management) Distribution

    Digital media distribution is a key component to digital asset management. With partners, distributors, media outlets, web producers and more depending on your digital media every day, it is easy to see the importance of distribution. How exactly does a DAM facilitate distribution of digital media? Let's break it down... read more

  • Open Summary
    March 24, 2011 by Jody Vandergriff
    Digital Asset Management Software: To Build or To Buy

    Most companies are recognizing the need to invest in digital asset management. This article discusses two routes that companies can take for digital asset management, to build or to buy. We explore upfront development costs, upfront development time, ongoing software maintenance, software maturity, and real-world issues and present both sides. read more

  • Open Summary
    March 24, 2011 by Jody Vandergriff
    Software-as-as-Service Approach to DAM Implementation

    In this article software-as-a-service (SaaS) is discussed in terms of implementing a digital asset management solution. The topics covered are deployment time, scalability, upgrades and support, security, reliability, overhead, and total cost of ownership. Using SaaS solution is the most efficient option to save money and time. read more

  • Open Summary
    March 23, 2011 by Jody Vandergriff
    Metadata Demystified

    Metadata demystified goes into detail about what metadata is from the definition to where and how it is used. Metadata is attached to all files and we specifically discuss metadata attached to digital photos. There are many metadata standards and this article explains why we have them and what they are exactly. read more

  • Open Summary
    February 07, 2011 by Jody Vandergriff
    Scalability in the Cloud

    This article discusses what scalability really is and how cloud-based systems deliver. Scalability refers to the ability to scale up or down (usually up) as resources and demands (data, bandwidth, etc.) grow without degradation of performance. The cloud environment simplifies things for the end-user because the context changes from physical servers to virtual multi-tenant architecture. read more

  • Open Summary
    August 21, 2010 by Jody Vandergriff
    Digital Asset Management for the Enterprise

    The need for DAM solutions for companies of all sizes is growing. Digital Asset Management for the Enterprise discusses key features to consider when an enterprise implements a DAM: role-based permissions, security, scalability, and reliability. DAM solutions unite and improve the organization's entire workflow and will soon be a business requirement. read more

  • Open Summary
    December 03, 2008 by Jody Vandergriff
    A DAM Introduction (Digital Asset Management)

    An introduction about digital asset management on what it is and how it is used. Most DAM solutions include these core capabilities: storage, retrieval, and delivery but more capabilities are also available in order to centralize, track, manage, locate, and share digital content within an organization. read more

Nonprofit

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  • Open Summary
    July 29, 2011 by Krystin McBrien
    How to Use Facebook to Recruit Volunteers

    As volunteerism continues to decline, organizations that depend on volunteers are struggling to find support. Non-profits must find new ways to reach out and connect to individuals. Having a personal connection is still the strongest factor in volunteerism and the ability of the non-profit to ask an individual personally is ideal. read more

  • Open Summary
    July 06, 2011 by Mark Sedgley
    5 Tips For Effective Posts

    If you're involved in managing your organization's online social presence using a tool such as Facebook or the brand-new MemberClicks Social Community, you've probably asked yourself questions like: when should we post, and how often? Is there certain content that will generate more responses? read more

  • Open Summary
    July 06, 2011 by Mark Sedgley
    5 Tips For Increasing Online Community Involvement

    Getting people to interact and add their own content to an online community might seem like a no-brainer in today's constantly-changing world. But it requires time, dedication and effort to get it right - online communities often don't just build themselves. Here are some tips to help you build and foster your online community and increase member engagement. read more

  • Open Summary
    July 06, 2011 by Mark Sedgley
    Get The Most Out Of Your Social Community

    Social communities give your organization a vital method for increasing member engagement. They empower your membership by encouraging them to take a more active role in your organization and rewarding them for doing so. read more

  • Open Summary
    July 05, 2011 by Mark Sedgley
    Shopping for an AMS

    We understand that shopping for an AMS can be a confusing process. That's why we've assembled this step-by-step checklist to help you find the AMS that best fits your organization. read more

Project Management & Planning

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Retail

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  • Open Summary
    April 13, 2012 by Penelope Edwards
    Multichannel Retail - What, Why & How?

    Multichannel retail is a hot topic right now but do you know what it is, why you should be doing it and how you can take advantage? This post attempts to demystify multichannel retail giving an overview of what it means, why you should embrace it and how it helps you sell more. read more

  • Open Summary
    September 02, 2011 by Meg McCall
    8 Signs Your Salon Is Ready for Business in an Online World

    Chances are you first opened your salon because of your love of hair and all things stylish - not due to a penchant for inventory management and phone tag. Or maybe you're one of those business-savvy entrepreneurs who's ready to take your salon to the next level. This quick self-assessment tool will help you identify your readiness for doing business in today's technology-driven, "I want it now," consumer environment. read more

  • Open Summary
    July 11, 2010 by Stephanie Elsen
    The Benefits of Implementing Order Entry Software

    An order entry software system allows you to electronically enter, process and save orders. This article discusses the definition of order entry, and the benefits of adding order entry to your accounting software system. Get a much clearer picture of whether order entry is right for your business. read more

Sales

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  • Open Summary
    February 08, 2011 by Gopi Mattel
    Mortgage Broker Commissions and Incentives - A Primer

    Sales commissions are very variable by industry and company. This article discusses the typical commission issues that arise in the mortgage industry. It discusses roles, what to commission, how to commission and the challenges of implementing a commission plan for the mortgage firm. read more

  • Open Summary
    January 26, 2011 by Stephen Flaum
    Why You Should Automate Commission Computation

    Every company has its own marketing strategy. Commission plans exist to motivate salespeople to implement that strategy. Often, these plans are calculated manually, which - when the plans are complex - is time consuming to do at all and impossible to do accurately. However, it is now practical to automate these commissions. read more

Software Vendor Interviews

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Supply Chain

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  • Open Summary
    December 16, 2011 by Marly Hazen
    4 Reasons for TMS to Get SaaSy

    Software-as-a-Service (SaaS) is an increasingly popular model for companies looking to adopt a Transportation Management System (TMS). How do SaaS models stack up against more traditional competitors, namely, in-house and enterprise / on-premise systems? What makes shippers, carriers and third-party logistics providers (3PL) elect to get SaaSy? read more

  • Open Summary
    September 02, 2011 by Rakesh Kumar
    5 Effective Ways to Minimize Inventory Holding Time

    Although the concept is simple, many organizations fail to address opportunities to optimize inventory and reduce its holding time. Perhaps they presume that the process of getting the right balance can be a complex and time consuming task. This article lists 5 effective ways to minimize inventory holding time. read more

  • Open Summary
    May 25, 2011 by Keith Jones
    Electronic Signatures in Procurement - Not the Same as Digital Signatures

    I have found that there is confusion among many prospective buyers as to what constitutes an acceptable electronic signature. The confusion stems from a misunderstanding of the terms "electronic signature" vs. "digital signature": these terms have very different meanings. read more

  • Open Summary
    February 02, 2011 by Grant Kegley
    3 Key Benefits of an Effective Warehouse Management System

    As a distributor, one of the key areas in your business is where your actual product is located: your warehouse. You may have a single warehouse or you may have multiple warehouses. In any case, an effective warehouse management system equates to lower costs for your company and premium service to your customers. read more

  • Open Summary
    February 01, 2011 by Stephanie Elsen
    Product Inventory - Using ABC Analysis to Improve Operations

    There is an old rule that is still as relevant today as it has always been, and that is the 80/20 rule. This rule, when applied to your product inventory, says that 80% of you sales are from 20% of your inventory items. Know which items of the 20% are garnering the most sales can be crucial to growing your profits. read more

  • Open Summary
    January 20, 2011 by Keith Jones
    Funding An E-Sourcing Initiative

    Organizations employing electronic sourcing (eSourcing or e-Sourcing) report significant time and direct cost savings compared to traditional methods of identifying and communicating with suppliers during sourcing events. For businesses considering an e-sourcing implementation project, there are a number of funding alternatives for you to consider that have varying degrees of performance risk, up-front investment, and assignment of cost. read more

Telecom

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  • Open Summary
    April 18, 2011 by Sharon Kawaguchi
    Mobile Apps: Creating Tethers to the "Mother Ship"

    The growing mobile workforce and rapid proliferation and power of smartphones have given mobile applications a bigger role in ensuring that business processes succeed. However, when selecting mobile applications for your business, attention must be placed on how easily they integrate with your existing business systems and processes. read more

  • Open Summary
    February 22, 2011 by Sharon Kawaguchi
    Smartphones: Genie in a Bottle for Business Travelers

    Don't overlook the power of your smartphone to help simplify business on-the-go. Unlocking your smartphone's capability through mobile apps not only improves business productivity while you travel, it can enhance your bottom-line, help you recapture time to spend with friends and family and help business travel much, much easier. read more

Transportation

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  • Open Summary
    December 16, 2011 by Marly Hazen
    4 Reasons for TMS to Get SaaSy

    Software-as-a-Service (SaaS) is an increasingly popular model for companies looking to adopt a Transportation Management System (TMS). How do SaaS models stack up against more traditional competitors, namely, in-house and enterprise / on-premise systems? What makes shippers, carriers and third-party logistics providers (3PL) elect to get SaaSy? read more

  • Open Summary
    March 14, 2011 by Jason Dodd
    Why Your Telematics Solution Should Be Integrated

    If you're looking to buy a telematics solution, or are considering upgrading your current system then it's critical it's a solution that can integrate, and not just with your mobile devices. read more

Website & Content Management

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  • Open Summary
    October 14, 2011 by Megan Criss
    Better SEO Results with On-Site Optimization

    It's not enough to simply create a website to advertise your products or services. The site needs to be well planned, well designed and functional, and needs to be visible in the search engines for your target keywords in order to drive traffic and conversions. Read on for the Top 5 On-Site SEO Tips for search engine visibility. read more

  • Open Summary
    July 06, 2011 by Mark Sedgley
    5 Tips For Effective Posts

    If you're involved in managing your organization's online social presence using a tool such as Facebook or the brand-new MemberClicks Social Community, you've probably asked yourself questions like: when should we post, and how often? Is there certain content that will generate more responses? read more

  • Open Summary
    July 06, 2011 by Mark Sedgley
    5 Tips For Increasing Online Community Involvement

    Getting people to interact and add their own content to an online community might seem like a no-brainer in today's constantly-changing world. But it requires time, dedication and effort to get it right - online communities often don't just build themselves. Here are some tips to help you build and foster your online community and increase member engagement. read more

  • Open Summary
    July 06, 2011 by Mark Sedgley
    Get The Most Out Of Your Social Community

    Social communities give your organization a vital method for increasing member engagement. They empower your membership by encouraging them to take a more active role in your organization and rewarding them for doing so. read more

  • Open Summary
    February 01, 2011 by Denis Zenkin
    Five Scenarios to Streamline the HR Job with Social-Enabled Intranet

    A corporate intranet is a unique tool that allows HR professionals to solve a wide range of mission-critical issues. How can an organization build communications among staff, monitor the level of corporate culture, promote corporate patriotism and raise non-material motivation of staff? Even more, provide an easy orientation pathway for new people on the team and give them necessary training and education? This expert advice outlines five basic scenarios of how HR professionals can leverage the opportunities of an intranet solution. read more

  • Open Summary
    January 31, 2011 by Tamara Joiner
    Sourcing Within Social Media Sites; A Guide for Recruiters

    Sourcing techniques may vary, according to need. It is the recruiter's responsibility to identify the most effective sourcing methods to ensure delivery of desired results. There are over 535 million combined users on LinkedIn, Facebook and Twitter. If your recruiters are still relying on resume warehouses such as Careerbuilder and Monster, it's time to educate them on social media sourcing techniques that will broaden their candidate selection and provide them more information than ever before. read more

  • Open Summary
    January 02, 2011 by Denis Zenkin
    Measure Before Buy: How To Evaluate TCO Of A Social Collaboration Solution?

    Social collaboration solutions are making their way to wide market adoption. However, a software buyer may find confusing the number of offerings that differ in functionality, licensing and prices. Leaving aside other business advantages, the key element to consider when buying a social collaboration solution is understanding its real cost, the total cost of ownership (TCO) including all associated expenses. read more

General

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  • Open Summary
    March 31, 2011 by Mark Mahoney
    How to Select & Implement Software

    Evaluating & implementing a mission critical business application can be a challenging and time-consuming task. Here is a process that will help you choose and implement the right solution for your business. read more

  • Open Summary
    March 09, 2011 by Capterra
    Software Buying Guide - How to Find the Right Software for Your Company

    Software provides many benefits to organizations of all sizes, in all industries around the world. It helps to streamline operations, reach new markets, automate burdensome manual processes and accelerate time to market. The challenge is in finding the right software. Whether you work for a small or large company, for-profit or non-profit, buying software for your organization can be overwhelming. read more

  • Open Summary
    February 22, 2011 by Sharon Kawaguchi
    Smartphones: Genie in a Bottle for Business Travelers

    Don't overlook the power of your smartphone to help simplify business on-the-go. Unlocking your smartphone's capability through mobile apps not only improves business productivity while you travel, it can enhance your bottom-line, help you recapture time to spend with friends and family and help business travel much, much easier. read more

  • Open Summary
    February 07, 2011 by Jody Vandergriff
    Scalability in the Cloud

    This article discusses what scalability really is and how cloud-based systems deliver. Scalability refers to the ability to scale up or down (usually up) as resources and demands (data, bandwidth, etc.) grow without degradation of performance. The cloud environment simplifies things for the end-user because the context changes from physical servers to virtual multi-tenant architecture. read more

  • Open Summary
    January 25, 2011 by Kraig Erickson
    Practical Advice for Choosing a Hosted Web Application

    Hosted web applications can provide centralized, secured access to critical business applications and minimize the challenges and costs associated with maintaining in-house systems. With this model, businesses can enjoy an enterprise-level solution at a fraction of the price of what it would cost to deploy a similar end user experience themselves. read more

  • Open Summary
    January 03, 2011 by Denis Zenkin
    A Tough Choice: Open Source or Proprietary Software? Or... Something Else?

    Software buyers often face the same dilemma when choosing a business application. The highly-publicized advantages and seemingly lower cost of open source solutions set thinking of their preference over traditional proprietary solutions, which is backed up with high-quality vendor support, well-defined product roadmaps and assurance. Is there something that lies between these two commonly adopted models? read more

  • Open Summary
    June 11, 2009 by JP Medved
    Considering a Business Software Purchase? Here are the Top 10 Questions to Ask References

    Finding the right software for your business can seem a daunting task. How do you know which solution is the best fit for your company? How do you know which will be the easiest to get up and running and which has extra costs that will only become apparent after installation? If only there were some group of people you could talk to who have had experience with the software. read more

  • Open Summary
    May 23, 2009 by JP Medved
    How to Cost Justify Your Business Software Purchase

    Buying new software for your business can be a costly proposition. Both the dollars spent on the software, and the man hours spent on converting data, training end users and other tasks can quickly add up. Therefore, justifying the cost of purchasing and implementing new business software is a key component in the software buying process. read more

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