User Reviews
eResidentCare by Software Solutions Associates
USER REVIEWS - All reviews
Purchased Date: October 01, 2011
Owne, Country Crossimg AFC
January 26, 2012
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Pros
Hours of saved work at the end @month, Accountability, Neatness,professional addition to my business, Great support and training,eliminates most paper. Relatively easy for staff to learn. I am very glad to have it.
Cons
Occasional inability to access program, Some of the "Admission" parts of the program can be confusing(entering medications).
Overall
Overall: It is great for my business.
Purchased Date: N/A
Director of Nursing, Gianna Homes
January 15, 2010
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Pros
I always get quick support from the company. They go the extra mile to help whenever I have a problem. I have never beta tested before and was very anxious about the process but Doreen has made it much easier and she has been a great support system.
Cons
We have had a few problems with the programers having the system down when we were trying to use it without forwarning. Many changes needed since implemented but they are willing to work hard at fixing every con we have encountered.
Overall
I believe this is an easy to understand program. All the home health aides give it a thumbs up on ease of use, even with a few bumps everyone is excited to work with it!
It is quickly becoming an attractive and the most user friendly product I've seen. I would recommend it to anyone interested in going to a completely electronic system.
