User Reviews

LaborVIEW by Acumen Data Systems

4.5

4 customer reviews

USER REVIEWS - All reviews

"Good and Reliable Product"
4.0
Version Info: N/A
Purchased Date: N/A

Payroll Administrator, ProSteel Security Products
February 24, 2010
Christine Barker
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Ratings Breakdown

Ease of Use
5.0
Implementation
3.0
Fits Needs
5.0
Features
4.0
Customer Service
4.0

Pros

Customer Service and Tech Support are generally quick to respond and resolve issues promptly.

Cons

Software is not compatible with Windows XP or higher.

Overall

The product meets our needs for payroll and report generation. Overall Acumen is a good company to work with.

> Vendor Responses

The software is compatible with all operating systems that support a browser. Pro Steel has a paticular timeclock that requires a service to run that is being tested against Windows 7. It is compatible with XP and Vista. The software is intended to run on a server operating system and all Windows Server Operating Systems are supported.

03/03/2010 by Acumen Data Systems
"Acumen eClockVIEW"
4.0
Version Info: N/A
Purchased Date: January 01, 2007

HR Manager, LAZ Parking
February 10, 2010
Diane Ferreira
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
4.0
Features
4.0
Customer Service
4.0

Pros

User friendly
Time saving
Variety of time record keeping options

Cons

Cost to add features and make modifications sometimes is high

Overall

I recommend this product for companies that want to avoid manual time record keeping. The WebClock and Biometric Clocks are great ways to save time when processing payroll.

"Clear, easy, and accurate!"
5.0
Version Info: Acumen Web Clock
Purchased Date: September 01, 2006

President, Northrop Insurance & Financial
February 05, 2010
Kathy Northrop
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

I have been using Acumens time and attendance software for several years. The product was delivered, they helped us set it up, and we were trained as promised. Ive had no complaints with the software, and the customer support has been quick and helpful. Using the Acumen services has saved me a great deal of time and expense. Ive recommended the system to a number of my friends and acquaintances, and I will continue to do so.

Cons

Occasionally the system is down for one or more employees. They always fix it quickly!

Overall

I recommend the product with no reservations.

"Reliable and Effective!!!"
5.0
Version Info: N/A
Purchased Date: N/A

Director of Human Resources, Servier School District
February 05, 2010
Gary Kyhl
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Ratings Breakdown

Ease of Use
5.0
Implementation
4.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

We, at Servier School District, have found Laborview to be very reliable and effective for our collection of time punches for the five years we have been using them. Customer support was also very helpful and knowledgeable during the installation process as well as the few times we had to reach them.

Cons

Implementation took some organization within the company when switching from a manual system to a more updated system.

Overall

Overall Acumen's software and time terminals have been a great success for our school district! We have recommended Acumen to other school districts and businesses and will continue to do so.