User Reviews
AutoBiz by TABS
USER REVIEWS - All reviews
Purchased Date: N/A
Office Manager, Five Points Tire Imports, Inc
August 01, 2011
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Pros
Easy program to operate. Glenn and the boys are always available if help is needed.
Cons
No problems.
Overall
Highly recommend to everyone!!
Purchased Date: July 01, 2010
President, Gulf Tire Distributors
August 01, 2011
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Pros
Ease of use and great support
Cons
lacks on the accounting side
Overall
I ma happy with the results I have gotten from the system
Purchased Date: August 01, 2009
VP, TIRE WERX
June 23, 2011
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Pros
The software is very easy to work with even for individuals that are not computer whizs. The support staff has always been very courteous and helpful when I have called with various questions, which in the beginning, was quite frequent. I still have support questions and have always been assisted promptly and successfully.
Cons
none at this time
Overall
I would recommend TABS Autobiz to any small business repair/tire shop
Purchased Date: September 01, 2010
President, C&R Tire Company
June 23, 2011
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Pros
At C&R Tire, we have 2 retail service centers that do tires and complete automotive service, plus a local wholesale division with 4 delivery vans. We went live with TABs on November 1, 2010 at the begining of our busiest 2 months. TABS is so intuitive, we were operating more efficiently with TABs within 2 weeks than we were after 2 years on our previous software. Four months in were were using enhanced intergrated features like Wholesale Web Ordering, Carquest, Wenchhead, Alldata, Customer Link. OEConnections and Recommended Services. TABs has also been very receptive to my suggestions on how to make their system even better. I looked at about 10 POS packages before chosing TABSand TABs is hands down the most comprehensive and efficient. Oh, and the price is pretty good too.
Cons
I haven't found any yet.
Overall
TABs has exceeded my expectations and I have recommended it to many of my colleages.
Purchased Date: January 01, 2010
BOOKKEEPER, FRANCO'S AUTO SERVICE LTD.
November 01, 2010
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Pros
Making changes to invoices is easy with the copy/negate button. I have found the program user friendly and the staff at tabs very helpful when I was learning the program.
Cons
Sometimes when you use the VIN decoder for 2010 Vehicles the date of the Vehicle is coming up as 1980.
Overall
I would have no problem recommending the tabs program to another company.
Purchased Date: May 01, 2010
CEO, Larry Bush's Riverside Tire
October 29, 2010
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Pros
Great Support Staff/ Very helpful
Cons
History function is a little cumbersome, but doable.
Overall
Has many features. I don't use everything offered, but what I do use works well. Support staff is helpful when I need to learn more.
Purchased Date: July 01, 2009
owner, Lincoln Avenue Smog & New Life Auto Salon
October 28, 2010
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Pros
1. Customer Support is always there when you need them.
2. The updates are always helpful and what we as customers ask for.
3. Customer Support is always willing to advise ways for the program to fit your needs.
4. Training is wonderful where you call in and log on and go through each step with the trainer ask questions.
I know I am forgetting things however, have been very happy with the TABS program and the staff.
Cons
1. Have not had any to date.
Overall
I would recommend TABS to any business
Purchased Date: December 01, 2009
Owner, All Wheel Drive Auto
October 14, 2010
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Pros
Data Transfer offered.
Email Estimates, invoices, marketing.
The VIKI keyless interface.
All of the features of the higher priced systems, at a lower price point.
Net-workable.
World pac, napa, nextparts, Alldata interfaces.
Integrated Credit card payment systems.
Easy to learn
Great Support Staff.
Web Back up.
Right click functionality
Ease of canned job or Package creation.
Very customizable
Easy to Read invoices.
User generated inspection sheets
Clean estimating system
Customer Decline and Authorize Features, with reminder emails on the fly!
Cons
Not as many Icons / buttons as some of the other systems.
Overall
Like many Shop owners I went through the agonizing Process of looking at the some 60 or so different Shop Software programs out there.
Tabs Auto Biz was one of the last systems I looked at and I am glad that I took an opportunity to Demo the Software's Capabilities. I wanted a system with expandability, Gadgets, and most importantly good Support!
It was immediately apparent to me that the support was going to be strong and I have always been happy with the continued high level of support I have received, from Tabs. Glen, Dave and Brian have shown a keen interest in listening to their customers needs, and continue to work hard and maintaining relevant software. In the year that I have had the Tabs Auto BIz Software I have been able to increase track-able sales as a result of the Email Reminder system, also allowing me to effectively communicate to all of our customers, and cut down on our printing costs .
Purchased Date: January 01, 2006
Office Manager, Ken's Tire Service
September 28, 2010
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Pros
Very easy to use and learn for anyone. Always changing and updated to keep up with the times and all the changes. The interfacing saves times which means money.
Cons
would like to be able to build more reports and search fields within a report. cannot do custom reports.
Overall
I would highly recommend to anyone looking for a point of sale software program. It works great with importing all my data to QB. The inventory tracking is great. The Customer data base has so much info and history tracking. Makes for faster billing and in turn faster payments.
Purchased Date: December 01, 2008
President, Skip's Auto Service of Massillon, Inc.
August 21, 2010
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Pros
Easy to use system, integrates with parts catalogs very well, works well with QuickBooks. Very stable and the support is outstanding! They will adapt processes you need very fast, compared to other systems. Very fast and stable database - it does not crash like access databases!
Cons
Need to be able to restore a backup with out vendor help.
Overall
Try it you will like it!
Purchased Date: May 01, 2010
OWNER, CDS FLEET REPAIRS
August 20, 2010
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Pros
Program is easy to use. Staff knowledge of the program is excellent. Parts ordering and labor guide interfacing works flawlessly. The reports that are required to run an automotive or truck repair business is a must have and this program has them. Quickbooks interfacing and online support is truly a big plus!!!! My book keeper is truly impressed with the quickbooks interface
Cons
would like to see the end of day reports have options, print or save to a file, currently to my knowledge reports automatic get printed, I would prefer saving my reports in excel but of course Im still new to the program and I havnt asked tech support about this as of today.
Overall
I have tried many programs in the 9 years being in business and this is the only program that meets my shop needs. The support staff at Autobiz is unbelievable, not only are they knowledgeable in the program, you dont have to wait 2 days to get support and the desk help feature is great!!! I would like to thank Brian, Glen and the rest of the team at Autobiz. They have what it takes to make a business feel welcomed and appreciated.
Purchased Date: April 01, 2010
Owner, Brakes And More
August 20, 2010
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Pros
This has been one of the easy & complete program that I've worked with........ Keep up the good work!
Cons
Need some training on a few things.
Overall
Keep working on it.
Purchased Date: N/A
President, Bernards Tire, Brake, and Alignment
August 17, 2010
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Pros
Tons of features that help me watch my bottom line. I also like the invoice format and ability to integrate other systems such as credit card processing, ALLDATA, etc. Supports is awesome, if I have a question there is always someone available to assist me.
Cons
Tutorials don't cover all the features that are in the software. Some features are not inuitive but again support is great and usually solves my questions.
Overall
This is a great system and we love using it. Even my service advisor who isn't tech savvy is proficient with the system
Purchased Date: November 01, 2009
Bookkeeper, Soledad Tire & Wheel Service, Inc.
August 16, 2010
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Pros
TABS support did all the installation, so all I had to do was enter our customer base and outstanding invoices. Very easy to work with Glenn and our accountant to set up QuickBooks accounts. Support has been great! We've made some really creative mistakes, and support has always been available immediately to undo our errors and walk us through instructions.
Cons
Can't really think of any cons.
Overall
Would highly recommend their software and support. We were on an old one-write system. TABS has saved hours of time on a daily basis with invoicing and monthly statements are a breeze.
Purchased Date: April 01, 2010
Owner / Operator, Jentech Tire and Auto
August 16, 2010
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Pros
Easy to use, they have packages set up and if you copy them it makes the world easier to live in!!! It has everything you need from a big 8 bay shop to the two bay garage. It is actually fun to tinker with, you have the question button on every screen in case you need help, They are right there when you need help with the control desk connection or a simple phone call away.They also have the live chat in an instant. Every thing is pretty self explanatory and works flawlessly with Quick Books, they also have a tire sizer that is the best thing since sliced bread for changing tire size, works great with mitchell and all data!!!! Much better than the other software that we started with it took us two weeks and it is the best decision we EVER MADE!!!!!!!!!!
Cons
Haven't found one yet but it's only been 5 months, but don't think we will run into one. The only thing ( and I have been told they are working on this one) is the online all data that we are running ( can't really afford the full disk version) is not working yet, we will soon be in the red enough to get that service from all data. The vehicle look up with the vin and plate is the Bomb with vehicle information.
Overall
Out of 10 stars I would give it a 10, it has been the one thing since we opened that hasn't given us a problem, when there is anything that I may have messed up it is just a phone call or help desk connect and it is fixed they even help us with connecting to our own server when our computers were hit by a storm, great guys, great service, THE BEST PROGRAM!!!
Purchased Date: March 01, 2010
president, delta service center
August 16, 2010
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Pros
good system , well thought out, lots of features
Cons
few, my computer skills are a little slow, the system was more advanced than my previous system, took me a little time to get through it , but glad i did.
Overall
great , i would recomend the system
Purchased Date: April 01, 2006
Manager, G.I.O. Wheels, Inc.
August 16, 2010
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Pros
This program is very easy to learn and use. If your looking for a system that does almost anything from managing sales & customers, keeping inventory and also online inventory if your a wholesaler then this is is your system.
Cons
Honestly we have had this system for over 4 years and I haven't found any cons yet.
Overall
I recommend this system to all auto service shops and tire dealers. This system is the best for all your tire and auto service needs.
Purchased Date: July 01, 2010
OWNER, GUTIERREZ
August 16, 2010
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Pros
SOFTWARE IS EASY TO USE AND THE SUPPORT IS AWSOME
Cons
system has no cons
Overall
WOULD STRONGLY RECOMMEND TO AUTO SHOPS
Purchased Date: January 01, 2008
MANAGER, TWEEDY TIRE SERVICE
August 16, 2010
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Pros
EASY TO USE CLEAN INVOICES AND REPORTS INVENTORY CONTROL IS SIMPLE CUSTOMER SERVCE IS VERY GOOD
Cons
DOES'NT WORK WELL WITH VISTA ,NOTHING DOES
Overall
I WOULD BUY THIS AGAIN AND DO RECOMMEND IT
Purchased Date: November 01, 2009
Owner, SOUTHARD TIRE & AUTO CENTER
August 16, 2010
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Pros
Very easy to minipulate repair orders and quotes.
Very professional looking to the customer.
Customer service is outstanding and very patient.
Cons
None found
Overall
Strongly recommend to any shop still using "rock & chisle" method of repair orders. Very easy to transition.
Purchased Date: August 01, 2009
manager, wheel & tire depot
August 14, 2010
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Pros
easy to use will recommend this software
Cons
dont understand how to use recommeded services
Overall
i made the right choice in picking this software
Purchased Date: February 01, 2007
owner, pauls battery & tire service
August 13, 2010
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Pros
TROBLE FREE,GREAT SERVICE TABS PERSONAL EASY TO WORK AND TALK TO THANKS
Cons
NONE TO SAY
Overall
WOULD HIGHLY REC.
Purchased Date: December 01, 2008
President, Benedetti Tire Service Inc.
August 13, 2010
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Pros
There is not a more comprehensive, customized system on the market for tire and automotive facilities. It has all aspects of our industry covered. Support is always just moments away and to be able to speak with intelligent, knowledgable staff at all times is a welcome addition to the fantastic software!!
Cons
Have not found any yet....
Overall
I have not seen any software on the market that comes even remotely close to Tabs AutoBiz. My first and only recommendation.
Purchased Date: August 01, 2009
Vice President, Home-Work Automotive, LLC
August 13, 2010
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Pros
Extremely comprehensive.
Very intuitive and easy to use repair software.
The way parts ordering, looking up labor times and everything else that goes into writing repair orders is seamlessly put together in the tabs auto biz software is by far the best.
Takes advantage of new technology with the ability to email receipts and automatically let customers know when the are due for their next service.
Customer service is superb.
Cons
I would not know how to opperate my business with out TABS autobiz.
Overall
When I purchased my tabs software I had tried 4 different companies repair software. After trying tabs I knew it would be the best value. It was not until I needed help understanding an aspect of the program that I really understood what I had just purchased.
The support team is very knowledgeable and eager to help in any way they can.
I plan on only using TABS autobiz for my growing business. If you own a large or small auto repair shop you don't know how much you need this software untill you have used it and then try to work without it.
Purchased Date: June 01, 2009
OWNER, AMERICAN WHEEL DISTRIBUTOR,INC.
August 13, 2010
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Pros
THIS COMPANY VERY GOOD,
Cons
ALL GUY WORK THER FRENDLY
Overall
REAL NINE COMPANY,i love TAB AUTO BIZ
Purchased Date: March 01, 2010
OFFICE MANAGER, USA AUTO PROS LLC
August 13, 2010
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Pros
T.A.B.S. works well with communicating between the Dealership and the Service Department. It is very user friendly. The program is just what we needed.
Cons
The searching, when you only know the type of vehicle, takes some getting use to.
Overall
The Tech support is amazing. Always answers calls and the response time is quick, Thank You
Purchased Date: September 01, 1998
Manager, Country Tire
August 12, 2010
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Pros
Very user friendly and awesome support staff while learning to use system. Used strictly in a tire store environment and it has done a wonderful job for us.
Cons
As far as I'm concerned - no cons.
Overall
Great System
Purchased Date: February 01, 2005
Manager, Able Tire & Brake, Inc.
August 12, 2010
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Pros
They make it easy to get started.
They always are there to support you, and are very
helpful and concerned about their product.
Cons
Sorry, but cannot think of any CONS.
Overall
I am very happy with the system.
I would definitely go with TABS again.
Highly recommend Total Auto Biz.
Purchased Date: May 01, 2002
Retired CEO, Brodie's Tire & Brake, Inc
August 12, 2010
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Pros
Fast, easy to use, easy to locate obscure inventory and customer information. Accurate accounting and reports. Extremely fast POS for return customers and customer history.
Cons
To mention any cons would be merely nit-picking.
Overall
Been using for a long time and the product and support are first rate.
Purchased Date: April 01, 2009
Owner, Auto Doc's
August 12, 2010
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Pros
Extremely user friendly, would recommend this program to any shop, large or small. The Tech support is like none I have ever experienced. Their support people are not in some foreign country, where you need an interpreter to communicate. The support is second to none.
Cons
Initial layout of cash
Overall
My absolute recommendation; no hesitation whatsoever!
Purchased Date: July 01, 2008
Owner, AllCare Auto Solutions
August 05, 2010
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Pros
We have been using TABS for over two years now and love, love, LOVE it. It meets all our needs, the support is second to none and any problems unique to our Canadian business were resolved immediately. We are a busy car detail shop also providing auto glass replacement and this program is better than any we looked at.
Cons
None that I can think of.
Overall
Great program, great support team, highly recommended!
Purchased Date: September 01, 2007
Owner, Agundis Tire Shop
July 28, 2010
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Pros
Eliminates loads of paperwork. Very user friendly. The support team is always very knowledgeable and eager to help. Highly recommend this software
Cons
I wouldn't call this a negative. But the system has so many features I am not aware of. Its like buying a ferrari and only driving it in 1st gear.
Overall
Highly recommend for any automotive shop
