Boss Software

Shop Boss Pro

5 / 5 10 reviews

Who Uses This Software?

Auto Repair Shops located throughout the United States, Canada and Puerto Rico. Our clients usually have 1-10 Technicians. We also offer an Enterprise Version for multiple location shops.


Average Ratings

10 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.95/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Boss Software
  • www.shopbosspro.com
  • Founded 2011
  • United States

About This Software

Shop Boss works on PC, Mac/Apple, IPad & Tablet! We even have a trimmed down version for IPhones and Androids. Full-featured Shop Management Software starting at just $99.95 per month. Send email/Text updates, Digital Vehicle Inspection with photos, videos and tech notes. This is cutting edge technology to give you, the shop owner the best tools available to run your business! FREE 30 DAY TRIAL account and outstanding customer support!


Features Checklist

  • Billing & Invoicing
  • Customer Database
  • Inventory Control
  • Labor Rates
  • Maintenance Scheduling
  • Parts Management
  • Quotes / Estimates
  • Service History
  • Vehicle Tracking
  • Work Order Management

Product Reviews

really great software !!!

Aug 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: How easy it is to use and train new people

Cons: with any type of software has the odd glitch but nothing major and always gets fixed right away

Overall: the programmer and owner is really great to deal with and is open to new ideas and works to implement them. Over all really great to deal with and always helps when we have issues.

Shop Boss Pro is a MUST HAVE!

Aug 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: User friendly, ability to access online (nice for us to check in while on vacation), quality, constantly adding new features to keep up with the technological changes, excellent price point.
We also appreciate the customer service, often times the owner, Chris is the one to directly contact us to answer and questions we have or customize the software to fit our needs.
Shop Boss has excellent reports that give us an instant snap shot of where our business is financially at any given time.

Cons: None, if ever there is a concern it is addressed immediately!

Overall: There are so many things we love about Shop Boss. Most importantly it is extremely user friendly. It takes time and money to train employees on software. If you can navigate around the internet, you can effectively use Shop Boss!

Recommendations to other buyers: Hands down, the best software there is out there!

Automotive Business Game Changer

Aug 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use, responsiveness to our needs for assistance or feature improvements.

Cons: I haven't had time to implement so many of the most powerful features yet.

Overall: When we started with SBP nearly 3 years ago my crew didn't see the need to move from our carbon paper based tickets, hand written estimates, and "I think we need" inventories. After we fully implemented the software everyone couldn't believe the hundreds of steps it saved us each day, and the value of the historical data it provided us. Since we started our little shop has had over 16,000 repair orders. I cannot even imagine doing all this on paper again.

Recommendations to other buyers: Try it, you'll love it.

Best shop software to date!

Oct 22, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: runs on any web device
web based
no software to install
the support is amazing, problems are fixed immediately.
good EULA
I feel that my data is safe and customer information will not be sold or used by a 3rd party.

I was looking for a way to run the shop without using the Windows operating system. I realized that I wanted a web based program. Shop Boss Pro is THE answer! Feature rich, easy to use and learn. With the best customer support I have ever received from ANY company hands down. I use it on computers loaded with Ubuntu Linux, with ipads and one windows machine.
allows us to run the shop completely paperless, from vehicle intake to right before the invoice is printed, there is no paper.
accessible from any computer online.
Absolutely a 5 star system.
can be run on older computers, no server costs or the costs of constantly upgrading computers.
an absolute bargain!

Cons: honestly, none so far that the developer has not fixed within hours.

Overall: I cant recommend this enough

Great product with even better pricing and support!!

Jul 03, 2012
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Very simple to use.
Outstanding customer support.
Very affordable.

Cons: None...ready for a shopboss app!

Overall: My needs were a little bit different because we are a fire truck repair shop, so Chris and the guys at shopboss made some changes specifically for us. I couldn't ask for a better customer support group. Thanks guys.

online based software

Apr 30, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Online based and can be accessed from anywhere, any computer, any smart phone.

Cons: none at this time

Overall: Very easy, and simple to use software. I came from a dealership that used "cause, concern, and correction" on there invoices. Shop boss brings that to the table. Very easy/simple layout. You type in your customers concerns, fill in the parts, type your story, and you're ready to print. We are a small shop that wanted simple and efficient software. No contracts, great customer support. Shop Boss will work with you and make any kind of changes you need, or want to add. To sum it up... shopboss is like an iphone compared to a blackberry. iphone's are simple, to the point, and easy to use. where blackberrys are crammed, and over loaded with pointless features.

awesome

Apr 28, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I have used several different programs and none of them compare to shop boss. this program has really made my business come together. the customer support is 110% above the rest as well.

Cons: i really don't have anything negative to say about shop boss. well, maybe I would like an quick estimate button and photos from all data

Overall: I would recommend shop boss pro to anyone with a repair shop, any size shop. it makes a hugh difference.

Tmr automotive

Feb 27, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: System works great for a small shop like mine.As my needs change Shop Boss has made changes for me.

Cons: none so far

Overall: 5 stars all the way

Excellent Shop Management software at a very affordable price point.

Feb 02, 2012
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Very quick to get up and running. I was able to log in and instantly start entering customers, making invoices. The internet based log in is a huge plus as I can take paper work home and log in to finish up RO's.

I run a custom high performance BMW shop and had some unique needs and I was able to enter support requests and was amazed when within the hour I was called by the technical support team to review my needs and they where able to implement changes to the software immediately. When you can communicate directly with the software developer on call, that is a huge plus.

One feature I really enjoy is the ability to send my customers updates to their RO via email or text and even upload pictures with the invoice so customers can see exactly what is happening with their vehicle. For a shop that deals exclusively with custom workmanship, my customers really enjoy this feature.

Overall I have been very impressed by this software and for the small shop owner it works excellent.

Cons: This is basically a 'Front End' based software and does not really focus on financial management. To fully implement the financial side of things you will need to use Quick Books. At the same time this keeps it simple. Quick Books is also the most recognized small business financial management tool available, so the fact the software integrates with Quick Books is a plus.

Their have been some minor developmental issues, but as said above the tech support is awesome and they will generally resolve any issues on the fly within a short amount of time, sometimes within the hour.

Not really any cons to this software at all.

Overall: If you have a small to medium shop and are looking for a simple and yet powerful tool to be able to manage your vehicle work flow and be able to access from anywhere anytime, it simply cannot be beat.

This is an excellent product!!!

Jan 24, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Ease of Use
Responsive Customer Service
Accessible from Remote Locations

Cons: Relies upon internet connectivity (which at times could be a problem)

Overall: Buy this program! It's a great, responsive small business that is genuine in it's pursuit of customer satisfaction. They listen, implement user requested ideas, and are responsive to service request.

Vendor Response

by Boss Software on February 01, 2012

Vince, Thanks so much for the awesome review. We will do our best to meet or exceed your expectations. Scott