Feb 1, 2011

When your warehouse is the heart of your business, you can’t afford for it to skip a beat. Finding the right inventory management software is vital to keeping that heart healthy, but it’s hard to know where to start.  Blue Link has been perfecting the art of inventory management for almost 20 years. I spoke with company President Mark Canes about how businesses can find the best fit for their needs. He says it has to start with a thorough assessment of your current business practices, especially when the software you’re purchasing will support a critical part of your business.  There are four things your business should do before you start your software search:

1) Get a clear picture of your current process

You should not only understand the intricacies of your current inventory management processes, but also everything that it touches.  It’s particularly important to map out how your inventory management process interacts with your accounting practices.  Most likely these two aspects of your business are already very closely integrated.

2) Document the inefficiencies and bottlenecks in your current process

As you map out a clear picture of your current process, you’ll start to notice the problem areas in your current operations. Once you identify these problems make sure to quantify them.  Whether you measure in lost hours or profit, this is an important metric to later help you determine if your processes are improving.

3) Look for opportunities

These may not be problem areas.  They could be things like automating a manual process or reducing the number of shipping errors even further.  Blue Link has a client who regularly kept a large inventory of spare parts, but never knew when they had too many spare parts.  Their client realized that by using inventory management software they could identify surpluses and work to sell those parts. continue reading »

Dec 3, 2010

It’s important to involve as many stakeholders as possible when you are buying software, but it’s essential to include your IT department in the process.  Whether “IT” is a department or one person, having them on board with your decision is important because they will be your first source of tech help, maintenance and help you implement and integrate the software within your organization.

The business case that you will build for software will place higher importance on features and functionality, while the IT department will likely place a higher value on software solutions that work well with the technology your company is already using.  It is possible to find a compromise between these priorities, but it requires establishing a process to coordinate decisions and effectively communicate with IT throughout the software search and implementation.

Before starting your search, meet with the IT department to do the following things:

1) Establish a general process for software purchases.  Find out when IT wants to be involved in the process, how you’ll jointly track the progress of implementation and similar process-related guidelines. continue reading »