User Reviews
SpiraTeam by Inflectra
USER REVIEWS - Sorted by Date
Purchased Date: N/A
Senior Test Consultant, Access Testing
October 21, 2009
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Pros
Great support service.
Cons
Lack of knowledge on my part of networks and servers made various steps hard to comprehend, without assistance.
Overall
Would definitely recommend. Still reviewing and documenting possible improvements.
Purchased Date: January 01, 2009
Senior Test Consultant , ASOS
July 16, 2009
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Pros
We have used this tool for organisation of 50 users and it has worked perfectly. It has got all the features which a Test and Defect management tools should have.
Cons
Its not very stable on new IE 8. Need to have some more basic feature to improve usability and speed of writing, designing Test Scripts.
Overall
It can still improve with additional features such as mutiple copy paste, more stable build for IE 8 users. But an excellent buy for this price. Reliable and well priced tool.
Purchased Date: N/A
Sr. Tech Consultant, BearingPoint
June 11, 2009
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Pros
You are have a good customer support which really speaks a volume about your commitment toward product.
Cons
If i find one let you know.
Overall
Very good keep up the great work you guys are doing including development team, customer support(Adam stand out in his response) very positive team.
Purchased Date: N/A
Quality Control Specialist, Expesite
May 14, 2009
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Pros
You're customer service is wonderful. Everytime I have presented a question I receive a very quick email back from Adam. Other than our own customer service I have never received such good service from a software vendor.
Cons
With the new 2.2 upgrade I have lost the ability to tab when creating a new test script. This is causing me to take twice as long to enter my steps.
Overall
SpiraTeam is great. You get much more than you pay for. I would definitely recommend this software to others.
Purchased Date: June 01, 2008
Director Project Management, ECT AG
May 05, 2009
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Pros
- world class customer service
- product is still improved and enhanced
- cost/feature ratio is ok
- helps us to improve software development process
- we are using the Excel importer often also to create new testcases. This is really fast.
- direct access to the MSSQL databaes allows custom report generation
Cons
- Jira integration is not really working
- Jira integration is only done with cryptic configuration files and not using the web-admin interface.
- doesn't work well with Firefox browsers
- doesn't work under Linux
- test case creation using the web-gui is kind of time consuming
- reporting could be more configurable directly in Spiratest
Overall
We are using Spirateam / Spiratest for test case management and for managing our testing workforce. Also we are using it to track test case execution.
-> This is where I can recommend the tool to others
Whatever question we had was answered by Inflectra customer service in a timely and competent way. As a software company ourselves I was very much impressed.
-> This is a major reason to go and invest into Inflectra software. The money spent is worth every cent.
We cannot use the integrated ticketing tool and unfortunately were not able to integrate with our Jira ticketing solution the way we planned. The promoted Jira interface was a major reason to select Spiratest and we were very disappointed that it does not really work. However this feature is promised for a later release 2009.
-> We are hoping that Jira integration will be improved and integrated into the admin interface by the Spira development team as promised end of 2008.
Purchased Date: N/A
SCM manager, Wizards of the Coast
March 11, 2009
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Pros
customer support is great
Cons
The product doesn't (yet) have as many features as some of the rest of them.
Overall
Yes, I definitly recomment the product.
Purchased Date: September 01, 2008
Programmer/Analyst, Precision Strip, Inc
February 18, 2009
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Pros
Support for the product has been fantastic! Whe have gone thu 2 upgrades and had questions. The support personnel ( Adam ) was extremely helpful and we were able to complete the upgrades.
Cons
None at present.
Overall
We are mostly using this package as documentation for our testing processes.
We can keep track by release as to what has been tested. Very satisfied with product.
Purchased Date: November 01, 2006
Director, CD2 Consultants
January 08, 2009
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Pros
Price
Functionalities
Outstanding support
Cons
Some functionalities could be added but SpiraTeam is definitevely worth its price
Overall
As a small organizatio but with a multi million dollars software project to manage, we were looking for an affordable solution in order to manage our requirements, define and follow-up test plans. We had also to integrate it with Jira, the bug tracking software used by our subcontractor. We have been very satisfied with SpiraTeam: easy to implement, easy to use, well documented. Inflectra delivers a very fast and impressive support, even to a French customer !
Purchased Date: N/A
SQA, Perfect Commerce
December 02, 2008
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Pros
Good features. Stable. The best aspect about this tool is that Inflectra is commited to making it better. Customer service is great. Frequest releases. Bugs are fixed fast. Customer support is super fast and super helpful.
Cons
The UI has room to improve, feature-wise, but nothing bad about the product overall.
Overall
Our QA team is committed to using this product for our needs. We would love to see it grow and become more robust.
Purchased Date: October 01, 2008
Director of QA, Litle & co
October 31, 2008
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Pros
As a professional Mercury user and admin, this tool blows it out of the water based on usability to cost.
Cons
Windows platform server only
Overall
A tool to be reckoned with.