User Reviews

( 10 customer reviews )

Pros

You are have a good customer support which really speaks a volume about your commitment toward product.

Cons

If i find one let you know.

Overall

Very good keep up the great work you guys are doing including development team, customer support(Adam stand out in his response) very positive team.

Pros

You're customer service is wonderful. Everytime I have presented a question I receive a very quick email back from Adam. Other than our own customer service I have never received such good service from a software vendor.

Cons

With the new 2.2 upgrade I have lost the ability to tab when creating a new test script. This is causing me to take twice as long to enter my steps.

Overall

SpiraTeam is great. You get much more than you pay for. I would definitely recommend this software to others.

Pros

- world class customer service
- product is still improved and enhanced
- cost/feature ratio is ok
- helps us to improve software development process
- we are using the Excel importer often also to create new testcases. This is really fast.
- direct access to the MSSQL databaes allows custom report generation

Cons

- Jira integration is not really working
- Jira integration is only done with cryptic configuration files and not using the web-admin interface.
- doesn't work well with Firefox browsers
- doesn't work under Linux
- test case creation using the web-gui is kind of time consuming
- reporting could be more configurable directly in Spiratest

Overall

We are using Spirateam / Spiratest for test case management and for managing our testing workforce. Also we are using it to track test case execution.
-> This is where I can recommend the tool to others

Whatever question we had was answered by Inflectra customer service in a timely and competent way. As a software company ourselves I was very much impressed.
-> This is a major reason to go and invest into Inflectra software. The money spent is worth every cent.

We cannot use the integrated ticketing tool and unfortunately were not able to integrate with our Jira ticketing solution the way we planned. The promoted Jira interface was a major reason to select Spiratest and we were very disappointed that it does not really work. However this feature is promised for a later release 2009.
-> We are hoping that Jira integration will be improved and integrated into the admin interface by the Spira development team as promised end of 2008.

Pros

customer support is great

Cons

The product doesn't (yet) have as many features as some of the rest of them.

Overall

Yes, I definitly recomment the product.

Pros

Support for the product has been fantastic! Whe have gone thu 2 upgrades and had questions. The support personnel ( Adam ) was extremely helpful and we were able to complete the upgrades.

Cons

None at present.

Overall

We are mostly using this package as documentation for our testing processes.
We can keep track by release as to what has been tested. Very satisfied with product.

Pros

Good features. Stable. The best aspect about this tool is that Inflectra is commited to making it better. Customer service is great. Frequest releases. Bugs are fixed fast. Customer support is super fast and super helpful.

Cons

The UI has room to improve, feature-wise, but nothing bad about the product overall.

Overall

Our QA team is committed to using this product for our needs. We would love to see it grow and become more robust.

Pros

As a professional Mercury user and admin, this tool blows it out of the water based on usability to cost.

Cons

Windows platform server only

Overall

A tool to be reckoned with.