Domo Technologies

Domo

4 / 5 39 reviews

Who Uses This Software?

Domo serves customers in all industries looking to manage their entire business from a single platform.


Average Ratings

39 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Domo Technologies
  • www.domo.com
  • Founded 2011
  • United States

About This Software

Domo delivers the worlds first cloud-based business management platform, which gives executives across an organization the ability to make faster and better-informed decisions. Domo is the first solution that brings together five products into one elegant platform enabling users to connect, prepare, visualize, engage and optimize their business around data.


Features Checklist

  • Ad hoc Analysis
  • Ad hoc Query
  • Ad Hoc Reports
  • Benchmarking
  • Budgeting & Forecasting
  • Dashboard
  • Data Analysis
  • Data Visualization
  • Key Performance Indicators
  • OLAP
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Strategic Planning
  • Trend / Problem Indicators

Product Reviews

Very Promising but some rough edges

Mar 23, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: Domo is very easy to learn and to use. It's really well-designed and the user experience is a delight. In the advanced areas, such as SQL and such, it's un matched. However, things like customer service support are clearly being overwhelmed with demand. I suspect it is just growing pains.. I expect great things from Domo.

Domopalooza review

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Services excellent. Get lots of inspiration from the speakers. And the training workshops are wonderful.

We love Domo

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Domo is great for us. Our users find it very easy to use and it is becoming a one stop shop for their data needs.

Domo is changing our conversations

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It's cloud-based. It's easy to quickly create cards using a variety of visualizations.

Overall: Domo has brought data to the forefront of our director meetings and allows us to make decisions that are backed by truth.

Sales team pitches unrealistic expectations to upper management but overall intuitive product

Mar 22, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Upper management pushed unrealistic expectations due to sales pitch and soon found out non-technical users are not power users in domo

DOMO review

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Pros: Mobile features and access

Cons: Na

Overall: DOMO has exceeded our expectations and has amazing development. Looking forward to our continued relationship.

Recommendations to other buyers: Na

A review of DOMO

Mar 22, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: Not
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Comments: Using DOMO so far has been a little overwhelming due to its plethora of features. After this conference, I feel better about attacking the platform

Domo eval drm

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Self serve and intuitive

Cons: None

Overall: Overall pleased. Much still to learn to optimize use and return. Support Desk could be more responsive.

Recommendations to other buyers: None

4 months in

Mar 22, 2017
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Powerful

Cons: Implementation and growing pains

Overall: Domopalooza and product amazing. Implementation rough. Learning curve steep. People great. Looking forward to a long-term relationship with Domo software.

Recommendations to other buyers: Revolutionary!

Works well

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Mobile, ease of use

Cons: Some feature limitation, especially on tables

Overall: Enjoy the product and especially the mobile functionality. Look forward to the new releases from today.

Recommendations to other buyers: None

Blakes review

Mar 21, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Pros: Ease of visualizing data

Cons: Preloaded graphs

Overall: Use it daily, to monitor various ticket queues and client data issues. Mainly create data sources from sql queries.

Recommendations to other buyers: Would like to input a list to sort on

Opened up our communications

Mar 21, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: No need for extra software.

Cons: Would like to see more features.

Overall: Thanks to Domo we are able to provide company wide statistics and analysis results through our company without the need to install and maintain expensive software in our team member's stations. Domo has provided us with an innovative and effective way to share.

Domo Gives A Good Deep Dive

Feb 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Pros: Ease of use. Presentation capabilities

Cons: Cost / Benefitss may be low

Overall: We have tested Domo in various areas of our business. Most value comes from dissecting a large volume of information in a short amount of time. Presentation capabilities are very good.

Domo How Do I Love Thee (A Creative Digital Analyst's Dream Come True)

Jan 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: All in one, comprehensive data visualization platform that makes my clients happy! The free features are good enough to give anyone a decent jumpstart on data analysis.

Cons: The pricing structure could be more flexible to allow for independent consultants to utilize the platform with greater ease (and ease SMBs owners into the value of the platform).

Overall: I hate to write a review where I gush about an app because the cynic in all of us is "suspect of that." But honestly this a 100% independent, I-am-just-a-fan kind of review! So there's my disclaimer, here's the review:

Domo is the kind of app that closeted left-brain geeks masquerading as creative right-brain types LOVE to find!

Data is at the heart of showcasing almost anything one might do online these days. And Domo is the app to help you truly "showcase" the numbers, without needing to write a gazillion lines of code in the process.

As a creative marketer with a strong tech bent, I spend countless hours trying to visually show my clients what's what (clients who are rarely numbers savvy, yet always want to see "the numbers"). Domo has proven to be my "go to" place for accomplishing just that. The visualization capabilities are staggering. The ease of incorporating data sources into the platform is ridiculously simple (well, ok, not *ridiculously* simple, but simple enough that I think if you have any interest in data or numbers you could absolutely rock the platform).

Domo is as simple as connecting your data and building a "card" - sort of a mini-dashboard. I use it to create easy to read reports on Analytics and Social for my clients. They love it!

The only limit you may find in the Domo universe is the price point - while basic functions are free and come with a generous 100gb of space, may be a deal breaker for many consultants (as they only offer this as an annual payment option). If Domo would offer a pay by the month option, they would be golden!

Finally, there's Domo for Developers (beta) that allows you to customize just about everything you can think of! What's not to love in that??

The free version comes with 80 data connection options and they offer a trial period (to expand to all 400 data connection options) so give it a whirl, you might like what you find!

Recommendations to other buyers: Try it!

Very useful but pricey and tread carefully on data

Jan 05, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Comments: Domo has a lot of buzz around it, so we decided to try it. Like all things business intelligence, data is key and a lot of prep work is involved in getting full ROI from your investment so do put that in your calculations. We used SAP and some basics for marketing like FB, LinkedIn, CRM etc. It offers good drag and drop services for data visualization and I like their cards based approach to viewing data in different panes. Very easy to use and only a few hours of training can get a user up to speed and they have good online training too. One thing you need to be careful about is ROI, it is pricey and sometimes it seems like a cool tool to have but not a must have depending on how mission critical your data is. But overall, it connects to a lot of sources, has great data prep tools for analysts and IT folks and as an end user gets a good package delivered. Let the price aspect be handled by your CEO/CFO but if they approve, I think it is a good tool

Solves Monday Report Hell

Jan 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Can connect to just about anything.
Collaboration is easy.
Easy enough on mobile that our executive team can use it.

Cons: Had to get a lot of people involved on our side at the beginning to hook up to all of our accounts. Maybe that's inevitable.
Alerting is pretty basic, would like to see more there.

Overall: Every week we have to present to upper management statistics around the health of our BU including marketing, operations, and finance. In addition to our BI team pulling their hair out on Sunday night and Monday morning, we had 2 interns whose entire job was just to create and maintain these reports and pull this data from different systems. Once we got Domo running and connected to all of our systems (both our own data as well as data from other websites like Google ad spend and Zoho) then not only did we get to have our interns do something valuable but we also weren't waiting until Monday to get insight... we could actually manage our business in something closer to real-time. Seems obvious but without Domo, I don't know how we'd do it.

Pricey but Crazy Powerful

Dec 17, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Domo has jumped on a niche where people have $ to spend to gain insights into their business. A bit too expensive but does offer a ton of features. What I worry about is being able to get a solid ROI out of the solution.

Domo Good for Collaboration

Dec 13, 2016
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Domo works best when a team is sharing a dashboard on key metrics. There are powerful collaboration features. Domo's strength is its hundreds of data connectors including ones for Adobe Cloud, Facebook, Google Analytics, LinkedIn, Quickbooks, Salesforce, and Workday.

Domo is a great tool

Dec 08, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Been using domo for the past year and it has great functionality and is quickly becoming a daily tool for us to explore new ways of how to see what the market is doing. Sales team over there is great as well.

Business Intelligence Done Right!

Dec 05, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: DOMO has API's for just about any application out there, so it is very easy to integrate other applications to DOMO. It is fairly easy to build dashboards and connect your data. It doesn't require any advanced coding skills to use. Our data is easily transformed to fit exactly what we need, which has been a significant benefit for our business intelligence.

Cons: DOMO is very costly compared to other business intelligence tools. That is the biggest drawback to DOMO. However, this cost has been worth it for us so far because our reporting has vastly improved.

Overall: Our organization implemented DOMO for our business intelligence tool about 6 months ago and we have been very pleased with our experience so far. We now have the ability to see several data sets in one place, which has vastly improved our reporting. DOMO has API's for all of our core applications, which includes Microsoft Dynamics CRM, ClickDimensions marketing platform, Google Adwords, and other SQL-based applications. Although it is expensive, we have experienced a lot of benefits from DOMO.

Recommendations to other buyers: Make DOMO an application that is used throughout your business. We have seen several areas that originally did not think they needed a business intelligence tool, but they now use DOMO frequently and have experienced the benefits of having their data transformed by DOMO.

KPI love should love Domo

Nov 09, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Domo helps us deliver our weekly marketing meeting and helps to visually tell our sales team where we are hitting and missing for our weekly KPIs. The ability to edit a card quickly and easily is a huge plus when it comes to Domo.

Domo is a Great Product they ensure success of BI for your business.

Oct 24, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Likely

Pros: Support turnaround time, innovative BI offerings, ease of communication with reps, always growing and improving based on customer feedback.

Cons: Support documentation for self service! They're growing this out, but would love to be as much of a power user as possible.

Overall: We have used this product for sometime and it is great at integrating with just about all the products in the market and it is a great source of gathering data for your business needs.

Recommendations to other buyers: I would recommend this product.

Great BI tool for executives

Oct 06, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Functionality, simplicity

Cons: Price

Overall: I am the Domo champion at my institution. We have not used a formal BI tool before Domo, so it is difficult to compare it to other platforms. What I do know is that Domo is an excellent way to marry disparate data sources into a single graphical or tabular output. My executives love the simplicity and my board and customers love the graphical output. We use them for internal reporting on a large display, customer presentations, board reports, and daily executive reporting. Recommended.

They product might be worthwhile if it ever functioned properly

Apr 21, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: This company sells a high priced SaaS between $30K-100K that requires all kinds of technical skills to set it up and then operate it. After you've paid all the money for the software, the service is supposed to handle the implementation. There's not enough time in the day to respond to all their technical requests and still operate the company paying for Domo's very product. It was a horrible experience from the start with a group of young men that had no business consulting. Save your money.