Zoho

Zoho Reports

4 / 5 58 reviews

Who Uses This Software?

SMBs mainly. Enterprises and ISVs too.


Average Ratings

58 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $50.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Zoho
  • www.zoho.com/reports
  • Founded 1996
  • United States

About This Software

An online reporting and business intelligence service that helps you get new insights on your business information. It allows you to easily create and share powerful, ad hoc reports in minutes with no IT help. Data can be imported from applications and databases even behind firewalls. Free for 2 users. Pricing starts at $50 per month.


Features Checklist

  • Ad hoc Analysis
  • Ad hoc Query
  • Ad Hoc Reports
  • Benchmarking
  • Budgeting & Forecasting
  • Dashboard
  • Data Analysis
  • Data Visualization
  • Key Performance Indicators
  • OLAP
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Strategic Planning
  • Trend / Problem Indicators

Product Reviews

Four stars for Zoho Reports

Apr 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Zoho reports is a very easy and user friendly system. The data and charts produced are spot on and easily exported for quick usage and adjusting in an aesthetically pleasing format. If I had one wish, it would be if the reports could be viewed as dashboards, otherwise perfect!

Nice experience with zoho report

Apr 20, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Nice features

Cons: Not applicable for zoho bug tracker customised features,and zoho help desk reports

Overall: Need to enter feature to create bug tracker report for customised fields good very good application otherwise.need to add zoho help desk reports as well

Recommendations to other buyers: No

Zoho Reports is super easy to use

Apr 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Price, ease of use, integrations

Overall: I needed to find a solution for a client dashboard to share metrics in a graphical format. Zoho was very easy to use and I was able to engage and create reports and dashboards within minutes. A huge time saver and helped me accomplish exactly what I needed.

Great Support Overcomes Difficulty in Creating Custom Reports for a Small Firm

Apr 13, 2017
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: That it works with Zoho projects. The support is outstanding

Cons: So difficult to get what you want in the reports and schedule running them.

Overall: No matter what I did, I could not generate the reports I needed. I am a small firm with many projects I need to manage. The shareholders need to frequent reports on progress and the reports are just too complex!

Recommendations to other buyers: Take your time to study it and take advantage of the trial

Great products

Apr 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Zoho reports replace 7 reports done with excel. We saved about 15 hours each week in employees time, not counting all the errors that were introduced in the old reports.

Great Tool

Apr 13, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great Tool to get some better insights! Especially the connection with other Zoho services is pretty easy and the default templates are easy to use.

Zoho Review

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: My experience using Zoho is that it is simple to use and easy to understand. It is a very well crafted feature that organizes data in many ways. I have had no problems up to date.

Zoho report for startup

Apr 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to import data from other online sources using API calls

Cons: Since it offers a lot of options to combine and present data, the interface is not very intuitive at first

Overall: We are a small startup who needs to analyze the data of our emailing campaigns. Zoho reports provide a good platform to create charts and analyze data and recombine them in an interesting way.

Best Reporting as per your choice !

Nov 08, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Simple and easy to use, simple clicks for reporting

Cons: Weekly entered data for reference during new addition is missing which will be helpful as it will reduce the entry efforts

Overall: As we need a focused and task wise reporting on demand, Zoho offered this on simple clicks and filters. Very easy to use.

Recommendations to other buyers: -

Zoho Reports better way to get your reports

Oct 24, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Collects all the needed data
Timesheets project wise
Customized Reports

Cons: Manual synchronization of added projects needed not major though

Overall: I am using Zoho Reports plugin since past several months. It is good add-on to get additional required details for Zoho Projects. The project wise filters, user wise reports, milestone based data and so on are really good features. Time sheet data feature is the most popular and is found more useful for use. The filters can be customized as per needs and modified with desired options when needed is good feature. Exporting report in desired format is good and easy to use feature. The improvements needed are in-terms of auto synching of new added projects data capture. Users creation should have field to hold employee id.
Overall it is great experience using Zoho Projects and it is must to have along with Zoho Projects.

One of the most cost effective dashboards I've tested

Oct 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: Zoho Reports is a very cost effective and complete dashboard. It is friendly and has good cloud connectivity. It still needs some improvements on some kind of reports or charts, It would be great if it can connect with Zoho Surveys (for example). But overall is recommended. Support responses are slow. At the beginning , in our trial we asked for lots of things but it took more than expected to get responses.

Zoho Reports Review- 6 Months In

Oct 19, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Zoho reports is an easy to use business intelligence tool. There are many integration options; we integrate Google Analytics, Zoho CRM, Zoho Projects as well as our custom ERP system. The recommend tables are often useful. Creating custom charts and tables, then organizing them into dashboards is where this software shines. For more advanced table creation it has a built in sql editor. The ability to publish links that are dynamically updated let's us view any report in Zoho CRM and our custo ERP.

Simple BI tool

Aug 24, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to use and start out of the box.
Google docs Integration.
Data transfer scheduler.
Zoho apps integration.

Cons: 3 levels of sql requests only.
Execution time limits.
Not all tables of Zoho.CRM exported to Zoho.Report. Why? Support team answer: "The function is not supported" But WHY? (Comments and Price Line Items for example) I need to use api to transfer the data.
Query Builder is absent.

Overall: We use Zoho.Report integrated to Zoho.CRM, Google.Docs and other apps by API.
But not all tables of Zoho.CRM transferred to Zoho.Report. Support team can not explain the reason, just "not supported".
Good usability but a query builder is absent. And no in-line helper for SQL editor.

Recommendations to other buyers: look at cons )))

My ZOHO Review

Aug 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to use. Keeps everything very organized.

Cons: Sometimes if I copy some text, the software freezes and I have to exit and come back.

Overall: ZOHO CRM has helped me to stay organized with all of my leads. It has been great. I love how I can tasks and keep track of all the people I need to call.

Zoho Reports has transformed how we approach business intelligence and make data-driven decisions.

Aug 16, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It is incredibly easy to use as the graphical interface provides drag and drop charting capabilities. I have been able to get non-technical individuals in our organization involved in our business intelligence, which is a huge plus. Additionally, the dashboards are a great way for us to keep ourselves, our customers, partners, and investors informed as to our growth.

Cons: The upload tool is buggy at times, but your support team is very reliable when this is the case.

I have also found loading times to be rather slow when generating reports and opening the popup modal windows when choosing to share views.

It is unfortunate that mobile support for dashboards is limited. I like the iPad app that you have for viewing dashboards, but it would be helpful to have something similar for iPhone and Android since we are a very mobile focused company.

Lastly, it would be very helpful to have a "dynamic" feature. By that I mean it would be helpful to have a dynamic dashboard, query tables, and charts that can be embedded. For example, when embedding a dashboard, query table, or chart for one of our customers it would be easier to add a query string variable to the embed URL rather than having to create a separate dashboard, query table, or chart for each of our customers.

Overall: My experience has been great with Zoho Reports. I started as a free trial customer with extensive SQL experience but very little business intelligence / data analytics background. As a small company we quickly outgrew the free trial and the pricing tiers were perfect...good job setting it up to get us to convert to a paid subscription!

We have a non-traditional setup (we use MongoDB) as we do not have a SQL database but your upload tool was a great way for us to sync our database with Zoho. This upload tool is a feature that many of your competitors do not offer - a great selling point.

I now feel very, very comfortable handling requests for data insights from our customers and investors with the combined drag and drop and SQL-style queries provided by Zoho.

Recommendations to other buyers: Your support team (shout outs to Titus and Akram!) is incredible. It is great to have a team that is very knowledgable to rely on when something goes wrong and to seek out the advice of when we face a data challenge that we do not have experience tackling. I appreciate all of their help.

Zoho Reports

Aug 16, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Ease of use, accuracy and details of reports

Cons: Learning curve for us was difficult at first, but with some help is simpler to understand and we continue to evolve with it

Overall: We had a bad experience with our previous CRM company, Zoho is rather new to us but we find it very functional and can adjust it to meet our needs. Zoho reports brings us a quality snapshot of our efforts

Recommendations to other buyers: None at this time

Relatório de BI para Ações de Live Marketing

Jul 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Pra mim a principal e melhor funcionalidade são:
Incorporar os dashboadrs em meu sistema HTML personalizados sem limites de acessos views;
Preço bem dentro dos custos dos meu projetos e clientes;
Facilidade de criar os gráficos e tabelas;
Integração com Google, onde consigo em alguns projeto deixar o sistema sendo atualizado em hora em hora.

Cons: Difícil integração com banco mysql em servidores compartilhados simples. Na verdade ainda não estudei a fundo. Mas poderia ser igual a integração com o Google Sheets.
Tradução para o Portugues Brazil nas paginas de suporte e trainamentos

Overall: Venho utilizando o Zoho Reports há 2 anos, para geração de dados e analises de dados quantitativos e qualitativos e meu clientes adoram. Muito simples de criar os dashboars e rápido também, atendendo meus cliente em curtos prazos após recebimento de briefing e padronização dos dados coletados.

Excelente herramienta!

Jul 26, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Que es muy flexible, que es de bajo precio, que permite customizar muchas cosas.

Cons: Que el sorpote no siempre responde en buenos tiempos.

Overall: Zoho nos ha interioriado en el mundo de los aplicaciones para empresas. Para nosotrs ha sido un excelente herramienta para nuestro negocio.

Good choice for flexibility

Jul 22, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: You get all the information ready to analyze every day

Cons: Not all the information from Zoho modules are in reports.

Examples:
- in books, reporting tags are not related to items
- in CRM, you need to elaborate relationships between potentials and activities to have a perfect relation, otherwise you cant really report all activities related to potentials
- THERE IS NO RELATIONSHIP BETWEEN MODULES IN REPORTS

Overall: I use reports to generate detailed information about my Zoho CRM, Projects and Books, in general its a very good tool, but there are some limitations that don't make my job easy.

Recommendations to other buyers: I believe that it its all Zoho, you should offer ALL the same info in reports that you get on the module. I would like you to work in the interaction between modules like, Books with Projects and CRM is very limited

Easy to use!

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Drag and Drop feature for report building

Cons: When live chatting with support sometimes I do not receive the answer to my question. I then start a new live chat with a different individual and they are able to provide the answer right away.

Overall: I love how easy to use Zoho reports is for creating dashboards within our CRM. When I first started with Zoho reports I loved the introductory video! By watching the video a few times I was able to teach myself on the product and implement new dashboards into our CRM.

Zoho Reports

Jul 20, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Very Easy to use and configurable. You can create reports very quickly and summarise complex data into much simpler and readable format in minutes.

SQL syntax to manipulate your data is very useful and powerful and means you don't need to make changes to your existing data structure.

Cons: Some UI components e.g graphs feel a bit dated and don't look quite as clean as other BI tools.

Can slow down if you are using a large data set, not sure what the recommended maximum data set size is.

Overall: Good value for money tool, generally very flexible and easy to use. UI is intuitive and you can start making progress very quickly.

Has a good range of data input/ import options that allow you to summarise data from many sources.

I use this to generate a number of different reports from this, once you have everything setup it's very easy to generate/ export everything I need.

Great for a user tracking dashboard

Jul 19, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Fast, reliable, User friendly

Cons: None

Overall: We use the report system to track our users performance. The end-users enjoy the interface and feel that it loaded consistent and quickly, Providing them quick access to the scorecard data.

Flexible, easy to use.

Jul 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: The additional reporting provides us the ability to get in-depth information specific to our sales process. Canned reports rarely do the job and in this case the Reports add-on is perfect.