NinjaCat

NinjaCat

5 / 5 25 reviews

Who Uses This Software?

NinjaCat is a Powerful All-in-One Reporting Solution for Leading Digital Marketing Agencies


Average Ratings

25 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • NinjaCat
  • www.ninjacat.io/
  • Founded 2012
  • United States

About This Software

NinjaCat is a powerful all-in-one reporting solution for leading digital marketing agencies. It combines Google AdWords, Bing Ads, Analytics, Facebook, DoubleClick and Call Tracking into one beautiful interface, allowing you to monitor campaigns and deliver incredibly effective reports. Save time, reduce churn and win more clients today.


Features Checklist

  • Ad hoc Analysis
  • Ad hoc Query
  • Ad Hoc Reports
  • Benchmarking
  • Budgeting & Forecasting
  • Dashboard
  • Data Analysis
  • Data Visualization
  • Key Performance Indicators
  • OLAP
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Strategic Planning
  • Trend / Problem Indicators

Product Reviews

I've enjoyed what features NinjaCat reports on, and I've also been confused on some.

Jun 06, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I love that I get in-depth looks at PPC and FB Ads campaigns. I also really like how it is laid/out organized, and more info is always better.

Cons: Navigating both how to read the reports and how to make changes can be challenging. I also wish organic social reporting was more robust.

Ninja Cat has been extremely valuable for communicating campaign results to our clients.

May 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I love the ability to add notes to the PDF reports, which allows us to be transparent with our clients about how we're working on their campaigns. It frees up time because we can supplement these reports for phone meetings.

Cons: I wish the accounts, monitoring, and reporting sections were accessible by clicking on a specific account instead of having to go to each section and then searching for the account. It'd be nice to have a dashboard for each property.

Overall: Extensive live and monthly reports.

Love the live dashboards. Our clients do too.

May 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I reached out to support and they responded right away with a direct answer. Live dashboard, reports. It has helped our client communication and put us on the same page.

Cons: I know you are updating the software, but sometimes it has interrupted the workflow a tad. On the other hand, I love the direction you are moving in and can't wait to see what you launch next.

Overall: Client communications. All our stats in one place.

NinjaCat offered reporting of all types and is flexibe to create more reporting options.

May 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The aesthetic is the best part and I feel that is has been a step up for us on how we reported previously. It also very easy to set up each report.

Cons: I'm hoping that the new dashboard will help with this but it would be better if the dashboard could be customized more often.

Overall: Our company was having issues with a previous reporting tool that consisted of us having to build out each report widget by widget. NinjaCat has taken us away from this timely process and has offered us even more customizations in the types of metrics we are reporting on. Also, we found that if there were certain advertising or marketing services that we could not report on NinjaCat was able to develop these reporting widgets for us.

A seamless and useful platform with a digestible format

May 30, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I feel that it is scalable and helpful. I think there are a number of great features that help clients.

Cons: There could be more dynamic visual graphics and intuitive synthesis. I think that the reporting on SpyFu.com is a good comparative too for your programmers to use as a litmus test.

very easy to use and great functionality

May 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The ease of making sure all of my information is in monthly reports. I'm really able to dive into data.

Cons: It doesnt auto-save so I've had internet go down half way through writing notes in my reports and I lose all of my writing.

Overall: Great data info. Love showing it off to clients.

The layout is great. So are all the design customization options

May 30, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: The ability to customize the design. The ability to customize the widgets. I really like how easy it is to brand.

Cons: The way you need to run a report to update the design. It takes a long time to run big reports and having to run a report every time to see the updates makes it cumbersome

I really appreciate how Ninja Cat is always improving and updating!

May 30, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: The UI is beautiful and setting up a an account is very quick and easy. Anytime we've had an issue the customer support team is on it with quick responses and solved issues.

Cons: Some of the account and report setup isn't intuitive and forces us to go into a few different places in order to successfully setup the account.

NinjaCat is a mission-critical element to the success of my PPC management business!

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Saves us LOTS of time and money to develop reports while keeping my clients apprised of their PPC campaign performance at any time.

Cons: It's lost some of its white labelings over the years as some of our clients have inquired about the dashboard by the NinjaCat name rather than the original myppcreports name.

Overall: Cost savings. Time savings. Better reports. Keep my clients up-to-speed on performance at any point in time. Increased client retention. Happy customers :)

Wonderful reporting software

May 16, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I love the customization allowed with the reporting, dashboard and even swapping the logo in addition to the ease of use, my clients love it!

My experience with NinjaCat has been great. The interface is intuitive and the reports are great!

May 15, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The customization. Each client requires custom reporting and NinjaCat's capabilities allows this. We have multiple templates set up and each month we are able to choose which template to run for each particular client.

Cons: The ability to bulk edit or run bulk reports. Each month we need to request customer support to rerun 250+ reports that are set up to auto run at the beginning of the month. If we make any changes to reporting we need to request a NC member to rerun, otherwise we would have to rerun each one individually.

Ninja Cat is essential to our success as an agency!

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Automation, integrated call tracking, and dashboards. The automation function in Ninja Cat is something we couldn't live without, it speeds up everything from our own analysis to client facing reporting.

Cons: I wish that some of the modules were a little more granular in their control and what our display options are. I'd also like to see tighter integration and data segregation with the AdWords call tracking function.

This is a great, easy to use tool.

May 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Annotating what would be complex analytics reports for my clients so they can better understand them.

Cons: Haven't found anything that I don't like yet. When I do, I will be sure to let them know so they can fix it :)

NinjaCat is great and getting even better.

May 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Template-based reports that we can quickly roll out for new clients. Going forward we're excited about the new user interface, more flexible template designer, templated dashboards, and additional data sources.

Cons: The report templating has been a bit difficult to manage and graphing choices have been limited but the new template designer looks like it's going to be great. Likewise the user management had some things I didn't like about it but those have been largely addressed.

Overall: Time savings, standardization of service offering, better data visualization, and consistency of service quality.

Great product, easy to use

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Best customer support ever, great features and east to understand customer reports. Would recommend the product to agencies.

Great Reporting Software

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Flexible, lots of options, good looking interface

Cons: sometimes it takes a while to figure out which widgets you need to use.

Overall: We've been using Ninja Cat for a few years, and have continued to be very impressed with the increasing functionality and flexibility it offers. We can create all kinds of reports and have them automatically sent to our clients at a fraction of the cost of other services, and their customer service is great!

Awesome Reporting, Awesome Customer Service

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It is easy to use and has the networks I need to report on. Customer service is responsive and take care of everything.

Cons: Can be a little tedious when viewing changes to report but that is changing with their new release.

Overall: We have been using Ninjacat for a couple of years now. It is easy to use, provides quality reports that are super customizable and is cost effective. They continue to improve functionality as well as increase the number of platforms they connect with. The customer support is some of the best I have ever run into. They are not only quick to respond but very helpful. I know if I have any issues, they will handle it. I LOVE Ninjcat!

NinjaCat has been nothing but the best!

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Being able to generate a report and run it makes it very simple on our end, as we can just download the reports and send them directly to the client!

Cons: I haven't seen anything yet that I do not like!

Overall: NinjaCat has been a huge help for me and my company. It is very easy to navigate through the site. From the start, I have had no issues using NinjaCat and it really helps up demonstrate with our clients important information through the reports we can run! We look forward to the new update and will continue to use NinjaCat as much as we can!

Ninjacat is a FANTASTIC reporting tool

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Software is great..reporting is easy to replicate and roll-out for new customers

Cons: Dashboard has less functionality that can be customized.

Overall: I've used Ninja Cat for a few years now, and its reporting is awesome. Every client I have loves their report and dashboard. It keeps them connected to me, which is great.

Recommendations to other buyers: If you ve got several PPC clients and need a solid reporting platform

Fast, Easy AdWords Data

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
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Pros: The ease of use, the easy to read and appealing interface.

Cons: If we could integrate more KPIs it would be great.

Overall: NinjaCat is an essential piece of our ppc management. The budget trending gives us a quick easy overview of the accounts at a glance which is an invaluable time saver.
The ability to provide white label dashboards is super easy, it's simple to give clients access, and see their dashboards as they do.

Support is on the ball. The level of support is kick butt. We aren't left hanging for days, and we're able to service our clients, which is essential to the success of the platform.

One criticism is we've asked for a KPI tracker for ages (and are hoping to see it in the upcoming release.)

Excellent Customer Service & Reports

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our company has been using NinjaCat for a little over a year now. Our experience is nothing less than amazing. They are always very helpful, and very punctual when it comes to HELP!! If they don't have the answer right off hand, it is in no time that they find the answer and get back to us quickly. Customer support representative
has a great personality and very knowledgeable, which makes it super easy to call for help when needed! I would recommend NinjaCat to any business looking for amazing reports and great service!

Great Product, Great Service

Mar 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Automates a lot of the calculations and reporting that used to be done by hand, one dashboard to see all reporting, projected spends, and can be used for more than one platform tracking

Cons: So features are not placed where I thought they might be but they minor in comparison to the pros

Overall: This product is great! You can see all your accounts in one place which cuts down on time spent on all the platforms or software your clients may be using. The automated reports are a huge time saver, we no longer have to individually make each report for our clients. The granular level of reporting and tracking that is available on Ninjacat is exactly what we have been looking for!

Great Reporting Software!

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
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Pros: User friendly, reliable.

Cons: Social reporting could be improved, but I understand that Facebook interface is hard to work with.

Overall: The digital agency I work for relies on Ninja Cat reports for most of our SMB and Enterprise level clients. Ninja Cat is easy to use, looks great, highly detailed, and has great customer service/support.

I love NinjaCat

Mar 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Ease of use.

Cons: Lack of integration of things such as Message Extensions, Dimensions data/reporting (e.g. time of day, day of week, geo location of user).

Overall: I love the system, and am looking forward to all of the new updates that are coming. Great value, and very user friendly!

Awesome Reporting

Mar 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to use and affordable.

Cons: Would like improved Facebook and SEO reporting.

Overall: I really like their reporting. It's affordable and meets our needs. The support has been awesome so far as well.