Who Uses This Software?

Customer Success and Professional Services teams with high-touch customers.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Free Version
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support

Vendor Details

  • ContextSmith
  • www.contextsmith.com

About This Software

Your customer information are scattered across your team's inboxes. ContextSmith is a customer intelligence platform that centralizes all emails with customers and turns them into alerts and customer insights. Search, collaborate and discover information from the single source of truth of all customer communications. Nothing to download and no data entry.


Features Checklist

  • Ad hoc Analysis
  • Ad hoc Query
  • Ad Hoc Reports
  • Benchmarking
  • Budgeting & Forecasting
  • Dashboard
  • Data Analysis
  • Data Visualization
  • Key Performance Indicators
  • OLAP
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Strategic Planning
  • Trend / Problem Indicators