AnswerRocket

AnswerRocket

4.5 / 5 8 reviews

Who Uses This Software?

AnswerRocket is built for business users who need direct access to their enterprise data. Our powerful analytics tool gives insights in seconds - it's as simple as typing a question in a web browser.


Average Ratings

8 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • AnswerRocket
  • answerrocket.com/
  • Founded 2013
  • United States

About This Software

AnswerRocket is a search-based data discovery analytics tool using natural language, designed for the business user. Instead of waiting days or weeks for technical gurus to fulfill analytics requests, AnswerRocket users can ask questions using everyday language and get visualizations in seconds. This speeds up their ability to make business decisions and positively impact their bottom line.


Features Checklist

  • Ad hoc Analysis
  • Ad hoc Query
  • Ad Hoc Reports
  • Benchmarking
  • Budgeting & Forecasting
  • Dashboard
  • Data Analysis
  • Data Visualization
  • Key Performance Indicators
  • OLAP
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Strategic Planning
  • Trend / Problem Indicators

Product Reviews

Don't Build Your Own, Work With Awesome People

Dec 20, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: There is a somewhat rational and logical tendency in organization to approach data analysis, aggregation, and insights as platforms that should be built and managed by the organization.
For the most part I think this is a good tendency, but the reality of constructing it yourself, the time required and the undoubtedly many projects it will put on hold brings a clearer perspective. This perspective will generally shed light on the need to partner with another company. There are many metrics/insights platforms out there but the product, which is great, is only part of what you pay for. Answer Rocket is full of genuinely great people who are a pleasure to work with and consistently go above and beyond.

Give them a try, you won't be sorry.

Answer Rocket User Review

Dec 07, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: The simplicity of use and the ease of customization

Cons: I still think some of the UI and interactions are a bit clunky or non-intuitive and while I don't know if it is even possible to improve, the wait times on some queries would be much better if they were shorter.

Overall: So far Answer Rocket has been great. The customer service has been amazing and the added functionality, improvements, and reactions to feedback and requests have been excellent to see in these early stages. I'm really excited about what this tool set is growing into.

Vendor Response

by AnswerRocket on December 08, 2016

Thanks for the feedback, Thomas! We know how important the user experience is, and we're hoping you'll find that we're making continuous strides in this area. For the wait times - we're proud that AnswerRocket can generate answers in seconds to questions that otherwise take several hours or days for a data scientist to code and produce. But we understand your desire to get analytics even faster, and we're working on new ways to further shorten the response time.

Modern Data!

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The AnswerRocket team and software brings new ways for us to visualize and interact with our data. They have taken some of our most complex concepts and made them available at our fingertips with ease. Highly recommend for any company looking to make more intelligent data-driven decisions.

Amazing Data Analytics Tools Supported by Responsive Experts

Dec 06, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I used AnswerRocket frequently to sift useful insights from a mountain of data. It is one of the best tools available to me and the customer support is first rate; very responsive experts. It's hard to find anything about my experience that isn't perfect.

Very powerful business intelligence tool

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: I've been using AnswerRocket for 6 months and I've had a positive experience. It's a very powerful business intelligence tool with an intuitive, user-friendly query field. Customer support is great and very responsive. While there are some bugs and limitations in the software, the capabilities and user experience continue to improve.

Vendor Response

by AnswerRocket on December 08, 2016

Thanks so much for your comments, Eric! We're committed to creating the best possible user experience and hope that you'll continue to see improvement in this area. We also have some great new features rolling out shortly that we hope you'll enjoy!

AnswerRocket is Amazing

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to use, fast, intuitive

Cons: Would be great if dashboards stayed up to date in the background.

Overall: AnswerRocket is by far the easiest reporting tool I have used. It is incredibly intuitive, quick to use and extremely helpful in the day to day work environment. Support is very quick to respond. A must have tool in your toolbox.

Vendor Response

by AnswerRocket on December 08, 2016

Thanks for your feedback, Matt! I've passed your suggestion about dashboards onto our development team to consider and prioritize!

Makes data analysis fun!

Jul 18, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Allows our users to ask intuitive questions of our data
Intutive for end users to learn
Easy implementation
Great data visualizations -- allows us to change or customize easily
Connects to all our critical data sources, especially Amazon RedShift

Cons: Still early in product lifecycle. Dashboard and sharing features are still maturing.

Overall: Hi-Rez Studios is a maker of free-to-play games for the Xbox One, PS/4 and PC. We collect huge volumes of data on player behaviors, both from a gameplay and purchasing perspective.

Historically, we have used Tableau for reporting and data visualization. Tableau is great, but requires our marketers and game designers to either rely on data analysts to anticipate their needs with pre-built reports, or to develop strong technical skills to build the reports themselves.

With AnswerRocket, we are able to empower our designers and marketers directly with the power to ask questions of the data themselves.

Recommendations to other buyers: Very happy with the product. AnswerRocket has already given us insights that we expect to yield millions in benefit over the next two years.

Foster business curiosity with immediate answers!

Jun 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: One of the traits SnapAV likes to foster in their employees is curiosity. Our BI group wasn┬┐t able to keep up with the business requests, with our AnswerRocket project we were able to provide business users the ability to ask natural language questions and get immediate answers about their line of business. AnswerRocket has helped drive more informed business decisions that would positively impact our bottom line.