Competitive Solutions

PBL ScoreCard

3.5 / 5 4 reviews

Who Uses This Software?

Manufacturing and Service Industries

Average Ratings

4 Reviews
  • 3.5 / 5
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Competitive Solutions
  • Founded 1991
  • United States

About This Software

Tired of using Excel to track business performance? PBL ScoreCard is the most advanced business metric software on the market. Drives business metrics and accountability at all levels and provides a communications platform that tracks performance management. Provides a tool to track results, and integrate corrective actions for failing metrics. Also has an integrated standard communication process. Align your business with scorecards, dashboards, action plans, and performance graphs.


Features Checklist

  • Ad hoc Analysis
  • Ad hoc Query
  • Ad Hoc Reports
  • Benchmarking
  • Budgeting & Forecasting
  • Dashboard
  • Data Analysis
  • Data Visualization
  • Key Performance Indicators
  • OLAP
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Strategic Planning
  • Trend / Problem Indicators

Product Reviews

Very Stong Product

Oct 21, 2016
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I am a big fan. Only one criticism. Some of the formatting features need to be improved. I like the Action close out feature that has been added. The dash board took some getting used to but now I like it.

PBL Scorecard ver 2.6.03

Apr 20, 2010
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: One location for all scorecards and action registers. Having meeting agenda and notes kept in one system. the new version is easier to navigate between the scorecard and agenda and performance charts. Less steps. I like the ability to batch archive actions. We started using this system at one site and have expanded to an additional site. Now we are going to use at a corporate level between the sites. There is a big improvement in the text editor that functions more like a word editor.

Cons: Lack the ability to modify the headers of the action register. Only one person assigned to an action item. the ability to archive actions for the regular user.It does not link to microsoft outlook fully. you can't display your calendar or put it in the notes within the system URL links have to be created each time if you put in notes each meeting. You are not able to put in a template in the text editor and have it stay for each meeting. you have to recreate it or copy it each time

Overall: I would recomend this product to anyone who wants a system to manage scorecards at one site or mutiple sites of your business

PBL Review

Mar 19, 2010
2 / 5
Ease of Use
4 / 5
Customer Support

Pros: PBL provided an easy to implement solution to track our company metrics. It was quick to set up the software and input the metrics. The software is intuitive to use and was therefore easy to teach new users on the product. The Scorecard view is very useful and easy to understand. The support personnel were very responsive and helpful.

Cons: Enhancements to the Performance Charts would be useful to create more detailed graphical views of the data. Improvements to the import data function would result in time savings.

Overall: Overall, I would recommend this product to users looking for a simple, easy to implement solution.

Operations Manager

Mar 12, 2010
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: This PBL Process and software has allowed our management team to focus on running the business more efficiently, remain better informed on what each function is working on, and communicating with the entire organization much better. And we have a tool for feedback.

Cons: I really have not experiences a downside to using this process and software application. To me it should help those who are unorganized to become better organized, but I've heard people complain that it is just another 'system' to feed, and it wastes their time.

Overall: I am a full believer in this PBL Process and software application, as I can already see improvements in the operation of our site, and we've not completely rolled it out to the entire organization. To those we have included in the process the feedback that they are giving us managers, is very positive.