Sierra Gold
by SAI
Sierra Gold by SAI, helps businesses proactively manage their voice, data and wireless usage and expenses, simply and efficiently. Sierra Gold provides seamless integration of 3rd party data, as well as, implementation and support of global sites for U.S. based enterprises. Managers and end-users can access easy, flexible reports from anywhere, anytime, reducing the workload on Telecom/IT departments.
- By-Extension Reporting
- Call Collection
- Call Duration
- Call Volume
- Caller Identification
- Custom User Interface
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Duration of Calls
- Inbound Reporting
- Legacy System Integration
- Mobile Access
- Outbound Reporting
- Reporting
- Talk Time Tracking
- Unattended Call Management
- Who Answered Log
Available on the following platforms: Windows, Linux/Unix
Support available: 24/7