OfficeWatch Call Accounting
by Metropolis Technologies
Award-winning OfficeWatch Call Accounting has been installed in thousands of businesses and is available in standalone, web-based and client/server versions for your single site or multi-site call tracking needs. Officewatch processes phone calls in real-time and can easily manage heavy call volume. Integrates with any PBX, including industry leaders Avaya, NEC, Cisco, Mitel & Nortel. Purchase includes one free year of 24/7 technical support and updates.
- By-Extension Reporting
- Call Collection
- Call Duration
- Call Monitoring
- Call Volume
- Caller Identification
- Custom User Interface
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Duration of Calls
- Inbound Reporting
- Legacy System Integration
- Mobile Access
- Multi-Currency
- Outbound Reporting
- Reporting
- Talk Time Tracking
- Unattended Call Management
Available on the following platforms: Windows
Support available: 24/7