VXTracker
by SyncVoice Communications
VXTracker manages the technical and financial performance of your voice network. Multiple, authorized users can access the system from any browser, and scheduled delivery to email addresses means better distribution of reports and less demand on the system administrator. VXTracker uses a powerful SQL database that provides lightning fast processing of high call volumes from multiple locations. Multi-million call record reports are produced in seconds!
- By-Extension Reporting
- Call Collection
- Call Duration
- Call Monitoring
- Call Volume
- Caller Identification
- Custom User Interface
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Duration of Calls
- Inbound Reporting
- Legacy System Integration
- Mobile Access
- Outbound Reporting
- Reporting
- Talk Time Tracking
- Unattended Call Management
- Who Answered Log
Available on the following platforms: Windows, Web Based, Open Source
Support available: Regular Business Hours, Online/Self Service