PINNACLE CMS
by PAETEC Communications
PINNACLE allows you to gain instant access to real-time cost and operational details, improve cost accountability and billing accuracy, achieve operational efficiency, and interface with compatible systems - all while realizing significant hard-dollar savings. Call accounting & chargeback automated and hooked into existing AP/Financial/HR systems for seamless integration.
- By-Extension Reporting
- Call Collection
- Call Duration
- Call Monitoring
- Call Volume
- Caller Identification
- Custom User Interface
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Duration of Calls
- Inbound Reporting
- Legacy System Integration
- Mobile Access
- Outbound Reporting
- Reporting
- Talk Time Tracking
- Telephone Resale
- Who Answered Log
Available on the following platforms: Windows, Web Based, Mac, Open Source, Linux/Unix, Other
Support available: 24/7