Proteus Enterprise Communications Management
by Abacus Group
VX Tracker is an innovative web platform designed to unify the management, security, compliance and performance of converged and hybrid multi-vendor networks. VX Tracker gives the IT department the tools to manage voice to IT standards. VX Tracker provides VoIP readiness, QoS/SLA assurance, Security monitoring, Bandwidth utilization, VoIP call quality analysis, Expense management, Compliance adherence, Trend analysis, Real time alerts and network replay back to the point of problem occurrence.
- By-Extension Reporting
- Call Collection
- Call Duration
- Call Monitoring
- Call Volume
- Caller Identification
- Custom User Interface
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Duration of Calls
- Inbound Reporting
- Legacy System Integration
- Mobile Access
- Outbound Reporting
- Reporting
- Talk Time Tracking
- Telephone Resale
- Unattended Call Management
- Who Answered Log
Available on the following platforms: Windows
Support available: 24/7