Top Call Center Software Products
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Five9 is the global leader in hosted call center software for companies of all sizes, from business startups to multinational enterprises, in industries as diverse as customer support, telemarketing, financial services and outsourcing. Five9 pioneered the concept of VoIP-based virtual call center software-as-a-service - delivering world-class features with all the benefits of a hosted solution: fast setup, on-demand capacity, no capital outlay and low operating costs. Learn More
by Dynamic Interactive
Dynamic Interactive's voice broadcasting service offers a powerful array of features and options for your outbound ivr, press 1 campaign, automatic survey, political message, and much more. Our cloud based software as a service allows you the ability to leverage our extensive dialing infrastructure to get your message out quickly. We work with small to large companies, government agencies, non profit organizations, political candidates and call centers. Contact us today. Learn More
Telax Hosted Call Center provides the capabilities to create a world-class customer care operation. Using cloud computing, Telax clients get a customizable, easy-to-use solution that includes responsive support and no long-term contracts. Telax enables clients like Best Buy, Johnson & Johnson, Health Canada and the GSA, to provide the best service to their customers, valuable business intelligence to their executives, and a user friendly solution for their agents. And Everybody's Happy. Learn More
Increase your outbound calling productivity with VanillaSoft. VanillaSoft is the easy-to-use, cloud-based solution for telemarketing, appointment setting, and insides sales. The VanillaSoft feature set ensures that every minute counts: Progressive Dialing, Next-Best-Lead Routing, On-Board Scripting, Automated E-mailing, Real Time Lead Distribution, Live Dashboard and Call Recording for training. It's perfect for team-based selling, prospecting, appointment setting and telefundraising. Learn More
by Column Technologies
Column Case Investigative eliminates manual processes, increases effectiveness, and reduces case handling errors to increase solvability and reduce costs. Safely and securely manage and share information, automate tasks and processes, and collaborate across departments. Column's Case Management solution helps organizations manage cases from their investigation and review through their adjudication. Features include: multi-tenancy, system integration, visualization tool, records management. Learn More
by SafeSoft Solutions
SafeSoft Solutions provides the most robust predictive dialer and inbound call center software on the market today, wrapped in a rich suite of services to provide a comprehensive solution proven to accelerate sales productivity. Our easy-to-use, cloud-based offering is completely customizable to your needs, whatever your industry. For just a few dollars per day you get unlimited minutes and uptime performance second to none. Increase your sales and contacts by 400% overnight! Learn More
Using spreadsheets to gather quality scores in your Call Centre? Scorebuddy will make a difference. Scorebuddy is Web Based quality management solution for scoring customer service calls, emails and web chat. Design and build your own scorecards, collect results and share, collaborate and review with staff. Scorebuddy saves time, and increases accuracy, team leaders and agents love it. Check out what our clients say. Learn More
by Carmel Vision
The revolutionary InfoFlo contact management and CRM infrastructure solves the everyday problem of allowing all office activities to coexist together under one umbrella, making all critical information readily available and a single click away. These activities include email management, contact management, scanning, bulk email, telephone managment, reporting, document management, tasks, collaboration, calendar sharing, project management, maps, Skype integration, Outlook integration and more. Learn More
$59/User. Contact Center Anywhere (CCA) from Oracle, the world's largest software provider offers its award winning virtual call center platform ACD, IVR, skills based routing, Predictive Dialer, blended inbound/outbound,100% call recording, email, chat whisper coaching, barge-in, skills base routing, remote, VOIP/SIP enabled and more than 250 call center reports. CRM integration with Salesforce CRM included at no extra charge. Learn More
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