Top Call Center Software Products

Capterra has helped thousands of contact centers find the best call center software.


Five9 makes your agents more productive - up to 300% more productive. Five9 Call Center Software enables agents to make more calls and be more effective on the phone. Smart Dialers give agents more time with live prospects. Intelligent Routing gets calls to the right agent. On Screen Caller Info puts customer information at their fingertips. And everything is automatically logged to your CRM. Contact Five9 for more info or ballpark pricing. View Profile

Talkdesk is the world's leading browser-based call center software. It integrates with Salesforce, Zendesk, Shopify, LiveChat and others to show relevant information about the caller. With real-time and historical reporting, call monitoring and telephony agents and managers can make data-driven decisions based on comprehensive information. No phones, hardware, coding or downloads - all you need is a computer and internet connection. Benefit from data-driven customer interactions with Talkdesk. View Profile

Aspect Zipwire

by Aspect Software

See how easy it can be to set up an enterprise class, feature-rich and reliable contact center in the Aspect Cloud. Our free trial lets you experience the full power of Aspect Zipwire with no hassles and no commitments. Well even help you configure your system and provide free support during your evaluation. Experience the speed and simplicity of setting up a fully functional contact center with advanced capabilities for serving and engaging todays omni-channel, mobile consumers. View Profile

Nextiva provides cloud-based communication and collaboration solutions designed to simplify the way businesses communicate. Founded in 2006 on the principle of Amazing Service, Nextiva serves more than 100,000 businesses in the United States from its headquarters in Scottsdale, Arizona. View Profile

inContact leads the cloud contact center market for one simple reason: we help our customers transform the profitability of their contact centers with extraordinary success, unexpected ease, and speed. inContact's cloud-based call routing, self service IVR, no-pause dialing, and agent optimization software solutions give you the power to focus less on your technology and more on creating excellent customer experiences. Get a demo of the inContact platform today! View Profile

Increase your outbound calling productivity with VanillaSoft. VanillaSoft is the easy-to-use, cloud-based solution for telemarketing, appointment setting, and insides sales. The VanillaSoft feature set ensures that every minute counts: Progressive Dialing, Next-Best-Lead Routing, On-Board Scripting, Automated E-mailing, Real Time Lead Distribution, Live Dashboard and Call Recording for training. It's perfect for team-based selling, prospecting, appointment setting and telefundraising. View Profile

AireContact is an award-winning, Inbound, Outbound, and Blended cloud contact center solution with next generation features such as omni-channel communications, dynamic scripting, predictive dialer, and social media customer care. Inbound, Outbound calls, emails, chats, social feeds, fax , web call backs - all interactions are streamed into a multimedia blended queue. Available with private managed connection for QoS and exceptional voice quality. View Profile

8x8's Virtual Contact Center is a cloud-based call solution that delivers greater agent productivity and flexible call center management, at a fraction of the cost of traditional premises-based call center solutions. With 8x8's cloud-based solution, you don't have to worry about expensive hardware, software, training and administrative costs or integration headaches. With 8x8 Virtual Contact Center, your agents, supervisors, and administrators require nothing more than a web browser and a phone. View Profile

Powered by inContact, the RingCentral Contact Center solution delivers powerful, multichannel capabilities that let customers decide how they want to engage with you. It has comprehensive feature set that enables you to resolve issues faster and more effectively and increase customer loyalty. Highlights include advanced routing, queuing and distribution, agent and supervisor capabilities, analytics and reporting, third party integrations, and bundled, simplified billing. View Profile

Scorebuddy is a cloud Quality Monitoring solution for scoring customer service calls, emails and web chats. Start monitoring staff better and replace your spreadsheets today. Make your work day easier; no worries about reports breaking, everything in one place and there's customizable access for everyone. Scorebuddy saves time, increases accuracy and delivers a strong return on investment. On average our customers gain 8-10 times ROI. It's easy to use, requires no IT guy and no contract either! View Profile

SalesExec

by ClickPoint Software

Close more leads and improve ROI instantly with SalesExec. Setup all lead sources to automatically route leads to sales agents (Push or Pull) Automated distribution of leads based on state, zip, territory, round-robin Power dialer, click-to-dial - no additional charge, use your VoIP solution Email nurture with instant notifications for opened and delivered email Lead management solution that lets you design sales process Improve conversion rates from leads immediately. View Profile

Voice Broadcasting

by Dynamic Interactive

Dynamic Interactive's voice broadcasting service offers a powerful array of features and options for your outbound ivr, press 1 campaign, automatic survey, political message, and much more. Our cloud based software as a service allows you the ability to leverage our extensive dialing infrastructure to get your message out quickly. We work with small to large companies, government agencies, non profit organizations, political candidates and call centers. Contact us today. View Profile

Ricochet

by Speed To Contact

Speed To Contact is an enterprise sales automation company and the makers of RICOCHET (The fastest internet lead dialer commercially available). RICOCHET is clean, efficient, and great for both inbound & outbound call centers looking to automate their workflow. The company specializes in developing custom dialing solutions as well as CRM integrations (Minimum of 5 Users). Sign up for a free demo in seconds and blast your conversion & retention rates into the sky. View Profile

Promero, the oldest cloud call center service provider since 2001, offers world class Oracle Contact Center Anywhere software for only $59 per month per agent. Advance features include ACD, IVR, skills based routing, Predictive Dialer, blended inbound/outbound,100% call recording, email, chat whisper coaching, barge-in, skills base routing, remote, VOIP/SIP enabled and 250 call metrics reports. Add ZohoCRM, Salesforce CRM, Pipkins Workforce Management, CallMiner Speech Analytics. View Profile

ChaseData's cloud based Call Center Solution offers leading edge technology and value for call centers with 5 or more agents. Superior performance, customer service, and user friendly interfaces make ChaseData the clear choice for your business needs. Outbound predictive dialing, queued progressive dialing and managed preview dialing are combined in one powerful software suite which easily integrates with a multitude of third party applications. Contact us today to request a free demo. View Profile

3CLogic is a leading provider of Inbound, Outbound, and Blended cloud contact center solutions based on an innovative distributed approach. Offering next-generation multichannel communications, reporting and analytics, dynamic scripting, lead management, call routing (IVR, ACD), and third-party integrations (CRM, WFM, Ticketing, PBX), 3CLogic facilitates its clients ability to offer high-quality customer service and drive sales and marketing initiatives. View Profile

Aircall

by Aircall

Aircall lets business set up a great phone support in minutes. Aircall gives you instantly the numbers you need in 30+ countries. You can bring up a team or a single person behind each number and decide easily how to distribute calls. Each teammate uses the Aircall app on his Mac, PC or smartphone to make, receive and follow-up on calls. He can set his working hours and the devices he wants to receive calls on, and connect the call information to any other software, from Slack to CRMs. View Profile

Cloud Predictive Dialer

by SafeSoft Solutions

For just $49/seat (for the first month) you get unlimited minutes and up-time performance that's second to none. Call us for a free demo and increase your sales and contacts by 400% overnight. We provide a simple to use, yet robust predictive dialer and inbound call center software wrapped in a rich suite of services to provide a comprehensive solution proven to accelerate sales productivity. View Profile

$125 per user per month unlimited outbound minutes. Enterprise class call center suite hosted predictive outbound, inbound and blended auto dialer. Designed to only deliver live calls to your agents. Answer machines, disconnected number, operator intercepts are handled by the dialer without impacting an agent's productivity. View Profile

Corvisa

by Corvisa

Corvisa provides businesses with a single source for cloud communications solutions. As the only provider of a true product-plus-platform offering, Corvisa combines powerful contact center software, business phone systems and connectivity services with the unmatched flexibility of our Summit development platform. Backed by carrier-class network reliability and a passion for delivering unbeatable support, Corvisa is making cloud communications better. View Profile

SpitFire

by OPC Marketing

SpitFire Enterprise Call Center Software by OPC Marketing: Easy to Install, Operate, and Upgrade. Predictive, Fixed rate, Preview, Quick Connect and manual dialing modes. SpitFire is developed & supported in-house offering the most cost effective and full featured enterprise edition dialer on the market. Our tech support team is rated "Excellent" by our customers month after month. View Profile

SanityOS is a smart lead management software and sales CRM. It's easy for any sized business to adopt and is designed to increase the output and productivity of your sales and lead gen team. Booking Sales appointments, follow up calls and managing your leads has never been more efficient. SanityOS also comes with a 100% money back guarantee- No questions asked! View Profile

Dezide provides software for optimizing technical troubleshooting processes for manufactures and operators of equipment for Mining, Oil&Gas, Wind and other heavy and advanced industrial industries. Also serving the telecom, high tech and communications industries. Dezide is used online by our customers for improving AHT and quality in Call Centers and Surveillance Centers as well as for increasing availability, reliability, MTBF and reducing MTTR for on-site scheduled and unscheduled maintenance View Profile

UiPath

by Deskover Soft

UI automation and robotic process automation (RPA) software. For large companies, Business Process Outsourcing (BPOs) and shared services that use large scale, high-volume human labor. The RPA technology adds impetus to business innovation and profitability. UiPath enables organizations to configure software robots that automate manual, repetitive rules-based tasks at a fraction of the cost of their human equivalent, and integrate without disruption the legacy system. View Profile

Our Knowledge Management Tool is used to support customer service operations within Call Centres, Help Desks & specifically for Self Service Users across the Globe. KPS enables users to locate answers accurately and efficiently, using a self-learning technology that enhances the users experience. Deployment times are short, with the option to use out of the box or integrated. You can take advantage of the KPS features including; Natural Language Search, Content Authoring & Capture, Reports. View Profile

CyCC

by CyTrack

Route and manage telephone, email, fax, web chat, web call-back, SMS and business processes. View Profile

SimplyCT

by SimplyCT

A cloud based Virtual Call Center Solution enabling businesses to tailor call center services according to changing needs. View Profile

Snapforce CRM

by SnapForce Technologies

Snapforce delivers SMB with enterprise level cloud applications. Economically priced, and recognized as the CRM of choice for business View Profile

Predictive and Auto Dialers - world class call center technology. With over 800 call centers and businesses using our solutions. View Profile

Ameyo

by Drishti-Soft Solutions

Ameyo Communication Suite is a comprehensive interaction management solution for the Contact Centers and Enterprises . View Profile

BroadcastByPhone

by Voicent Communications

A phone messaging solution for reaching thousands of people with personalized messages and response options you choose. View Profile

Centcom

by Call Center Development Services

Web-enabled predictive dialing service the provides agent reporting, campaign statistics and more within minutes of your activation. View Profile

ICTBroadcast

by ICT Innovations

An autodialer that functions as voice broadcasting software, fax broadcasting, sms, email, and video broadcasting. View Profile

neXorce

by Spectrum Corporation

Call Center Real Time Reporting Software via software to drive devices to display real time KPI's to call center managers and agents. View Profile

CallRail

by CallRail

Find out what makes your company's phone ring. Start tracking calls within minutes. Instant Free Trial. No Credit Card Needed. View Profile

The first SaaS 3.0 help desk - service desk - service management software solution that your company will never outgrow. View Profile

Crazy Call

by Crazy Call

Intelligent platform that boosts outbound performance in call centers. Dialer, campaign management, scripting, cloud hosted, web based. View Profile

Lunar CRM

by Lunar Media

Cloud-based system that monitors KPIs, manages workflow, integrates with dialler for outsourced call centers and insurance brokers. View Profile

Profile Watchdog

by OpsTel Services

An automated agent profile management solution takes the guess work out of this process and reduces your cycle times for agent profiles View Profile

Texo.cc

by Texo.cc

Texo.cc is an Agile Customer Interaction hub on cloud, enabling you to build Personalized engagements across the customer journey. View Profile

Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers. View Profile

Genesis Communications

by Genesis Communications

Hosted call center solutions. predictive, power, preview, inbound and blended modes. View Profile

Manage all channels (voice, mail, chat, sms, fax or social media). Predictive dialer, IVR, recorder, blending & reporting. View Profile

Restaurant Call Center

by ccdex technologies

Restaurant Call Center solution for Aloha, Micros, and Pixel Point POS. View Profile

Call SWEET! Worx

by DATEL Software Solutions

See every agent's phone activity without leaving their desks, increasing overall visibility while saving supervisors time and energy! View Profile

Aavaz

by Aavaz

Run your business' call operations (IVR, Voicemail, Call Handling) & your Inbound and Outbound telemarketing campaigns with Aavaz. View Profile

Abacus Cloud

by Abacus Group

Open source billing management platform for PBX, VoIP gateways, IP phone systems, wireless, routers, data switches. View Profile

Agent Power

by DeskFlex

Call center agent scheduling, forecasting and historical statistics to improve service levels and productivity. View Profile

AgentTime

by Ptel

Provides efficient scheduling and forecasting for call centers without the requirement for lengthy installations. View Profile

AheevaCCS

by Aheeva

Solution for your inbound and outbound calls with reporting and quality monitoring functionality. View Profile

Ansapoint

by Westbay Engineers

A forecasting tool that helps call centers predict how many agents they need in order to handle their call volume. View Profile

Anywhere365 for Skype Business

by Workstreampeople

It's not just a Contact Center for Lync and Skype for Business, it's a flexible, real time Dialogue Management Platform. View Profile

Aspect

by Vortalsoft

Call Center/Customer Interaction Management solution your business needs to satisfy your most demanding customers. View Profile

Call queuing solution with skills-routing algorithms that ensure appropriate delivery of incoming calls. View Profile

AWO Portal

by ac2 Solutions

Call center forecasting and scheduling with advanced statistical and optimization technologies. View Profile

Bolder Thinking

by Bolder Thinking

Offers a robust solution that significantly reduces the complexity associated with operating call centers View Profile

End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs. View Profile

Calabrio One Suite

by Calabrio

Redefines workforce optimization, allowing contact centers to personalize and optimize the Web-based workspace of each type of user View Profile

Call Center

by Evolve IP

The Evolved Call Center is designed to provide contact centers of any size with access to a broad range of features. View Profile

Call Center Designer

by Portage Communications

Very affordable workforce management software designed for small and medium sized call centers. View Profile

Call Center Dialer

by iTecs Communications

Predictive dialer/Hosted dialer/Call Center Software. Hosted, predictive dialer that can dial 10, 00,000 + Phone numbers daily. View Profile

Call Center Solutions

by Connect First

Cost-effective call center solutions including call tracking, interactive voice response, outbound auto dialers, and more. View Profile

Call management tool for employee monitoring, cost analysis, billable time, call stats, office management. View Profile

CallDesk

by Lakshya Solutions

Supports in excess of 400 agents simultaneously. Integrates with virtually any enterprise-ready CRM. View Profile

Put your outbound dialing into overdrive with - upload contacts and in minutes, CallFire will connect your sales agents to live leads! View Profile

CallView 360

by Dial 800

Proactive call tracking gives you real call volumes, buyer demographics, and recordings of every call you receive. View Profile

Castel Detect

by Castel Communications

Fully blended call center, collections center telephony software with a fast and accurate predictive dialer. View Profile

CenterMaster

by AcuCall

CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more. View Profile

CenterWare Inbound

by Nuxiba Technologies

Administer, control, and supervise all inbound calling activity. With voicemail call back features. View Profile

Click2Coach

by Envision Telephony

Provides call center supervisors with training, quality monitoring and evaluation tools. View Profile

Cloud Services

by Nexxphas

Multichannel cloud-based virtual contact center solution with ACD, IVR functionality suited for at home agent model of employment. View Profile

CloudCall

by Synety

Cloud based call centre solution with call recording and CRM integration. View Profile

Organizes incoming calls based on parameters that you set, whether they arrive by telephone, email or the Web. View Profile

Contact Center: Enterprise

by Enghouse Interactive

Enghouse Interactive's customer interaction management solutions enhance the daily contact center experience from all angles. View Profile

contactSPACE

by contactSPACE

The next generation of cloud driven, multi-channel, contact centre technology. View Profile

ContactWrx

by BetterWRX

Web-based solution that includes real time monitoring and voice broadcasting capabilities for any size contact center. View Profile

CONTAQUE

by Avissol

CONTAQUE Call Center Software offering IVR, predictive dialing, ACD, Reporting, and more at an effective costs. View Profile

Contaque

by AVIS e Solutions

Blended contact center solution with IVR, ACD, and predictive dialing capabilities. View Profile

Web-based contact center & telephony solution with broadcast messaging, voicemail, webchat, and performance monitoring features. View Profile

Powerful, affordable solution for managing a growing contact center, enhancing customers' experience and improving agent productivity. View Profile

ConVox

by Deepija Telecom

Solution for blended contact centers that can handle voice, chat, mail, sms, and fax communications. Integrated with CRM systems. View Profile

CPhone

by Sigmanet

Make calls from your computer and manage PBX functions through your desktop. Comes with automatic call identification. View Profile

CRM Central

by Avaya

CRM solution with call center and call management capabilities; handles telephone, Internet, fax, email, etc. View Profile

Customer Interaction Center

by Interactive Intelligence

Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems. View Profile

Customer Solutions

by Convergys

Software to manage interaction with clients and potential clients via online chats, email alerts, SMS notifications, and more. View Profile

Workforce optimization tools for the contact center. Call recording, quality monitoring, and workforce management. View Profile

DialIntelligence Suite

by DialConnection

Advanced and innovative solutions for inbound/outbound call management for the collection industry. View Profile

DialMyCalls

by OnTimeTelecom

Record and send messages to a list of phone numbers within seconds. Used by schools, churches, and non-profits and many other groups. View Profile

Multi-channel contact center solution with IVR, outbound dialing, call recording, analytics. View Profile

Eclipse CMS

by Data Track Technology

Call logging solution for tracking incoming and outgoing calls and generating reports that allow to connect call volume with revenue. View Profile

eGain Suite

by eGain Communications

eGains knowledge management and customer engagement solutions power digital transformation for leading brands. View Profile

EmPulse

by Green Workforce Management Solutions

Enables call center workforce forecasting, scheduling, real-time adherence, and vacation planning. View Profile

Engage Score

by TelStrat

Provides everything necessary to effectively measure and analyze agent performance over time. View Profile

ePowerCenter

by Astute Solutions

Customer service, knowledge management, and contact center solutions that enable companies to deliver exceptional customer experiences. View Profile

Eureka

by CallMiner

Speech analytics and pervasive call center performance management solution for large and small contact centers. View Profile

Exelysis Contact Center is a communications software which comes to enhance and handle the operations of an Enterprise PBX. View Profile

Transform traditional Audio based call Centers Make it easy for customers to request service in the way they prefer View Profile

Fluency

by Homisco

Comprehensive call center software providing telephony and web-based communication for sales and service environments. View Profile

Focus Contact Center

by Focus Telecom

Multichannel cloud call/contact center solutions. call recording, live monitoring, phone, chat, mail, social, sms. Intuitive. View Profile

Call Center CRM intended to equip your Agents and Administrators with a rich set of features right at your fingertips. View Profile

GetAbby

by GetAbby

Phone call tacking application for missed calls information capture and pick volume times identification and analysis. View Profile

Harmony

by Knoahsoft

VoIP-enabled solution with calls and other communication reviews, reporting dashboard and services-oriented framework. View Profile

Enables users to work remotely, includes real-time report generation, call routing, database administration, etc. View Profile

Hyperion

by Reksoft

Contact center creation platform that supports calls received from a variety of communication channels. View Profile

Ifbyphone

by Ifbyphone

Marketing automation software with call tracking, virtual receptionist, voice broadcasting, virtual call center, and call recording. View Profile

inConcert Allegro

by inConcert

A system that integrates with various front and back office programs and offers automatic call distribution, recording, and monitoring. View Profile

Infinity

by 1Call

Hospital Call Center Software. View Profile

Inova Desktop Presenter

by Inova Solutions

Delivering call center metrics, statistics and messages directly to agents' desktops through tables, charts and virtual wallboards. View Profile

InterDialog UCCS

by Teckinfo Solutions

An omnichannel call center solution for both inbound, outbound and blended contact centers. View Profile

InVision Enterprise WFM

by InVision Software

Web-based solution with forecasting, scheduling, adherence montoring, and analysis and reporting features. View Profile

IPscape

by IPscape

Software as a Service (SaaS) and Consulting for contact centres typically less than 100 seats. View Profile

Irene

by ISC Consultants

Proprietary adaptive forecasting, multi-media-ready, and real time management features. Available in ASP or installed. View Profile

Jacada Fusion

by Jacada

Provides the CSR a Unified agent desktop to achieve critical objectives for contact center operations. View Profile

Jet Call Tracker

by Jet Interactive

An online call analytics tool that proves which marketing channels drive phone calls allowing marketers to spend confidently View Profile

Provides customer service agents with the best answers to customer questions right away. View Profile

Koala Cloud Call Center

by Electronic Voice Services

Cost effective, simple, yet powerful CRM & blended dialing system. Unlimited calling, Lead management, marketing automation included. View Profile

KSS Call Manager

by Kelmar Software Solutions

Call center application designed to monitor call activity, manage results, measure performance, and generate reports. View Profile

LANtelligence

by LANtelligence

Fully functional call center software offering telephony and cloud based services. View Profile

LiveOps

by LiveOps

With LiveOps, brands have a 24/7, 360-degree ability to connect with consumers faster, better and cost-effectively. View Profile

LiveVox

by LiveVox

The only SIP-based, on-demand, Outbound, Inbound and Automated Call Distributor solution for contact centers. View Profile

Call tracking and phone performance management SaaS. Marketers can measure phone calls and sales can measure phone performance. View Profile

Maximise Cloud Contact Center

by Magnetic North Software

Cloud communications for contact centers - includes a powerful predictive dialler, call recording, hosted PBX, compliance management. View Profile

Mekashron Call Center

by Mekashron

Professional call center package with everything you need to manage your business and clients and take your business to the next level. View Profile

Enables call center managers to focus on call center metrics and call center performance. View Profile

MicrobaseCTI

by Microbase

Call center software based on Asterisk PBX. Predictive dialing, IVR, call queuing, call recording, real-time monitoring. View Profile

Monet Live

by Monet Software

Could-based software with call recording, workforce management, performance management, and quality assurance features. View Profile

Identify long-term telephone activity trends, monitor calls, and view real-time displays of call center activity. View Profile

NetKeeper

by Multima

Automate day-to-day tasks for sales, customer service, marketing, help desk and call centers. View Profile

Newbridge Telecom Solutions

by Newbridge Telecom Solutions

Contact solutions for inbound, outbound and blended service centers. View Profile

Novanet (C3)

by Novanet

Browser-based Agent Telephony Client transforms the way Small to Large Contact Centers Interact with their Customers. View Profile

nVISION Suite

by Symmetrics

A complete reporting, analysis and performance management solution suite specifically designed for the contact center. View Profile

oneclick

by Contact Center Managed Services

oneclick is a cloud based Contact Center platform, that allows customers to add contact center applications from its app store. View Profile

OneSight

by Empirix

Proactively manage the performance of critical Web applications & infrastructure from a browser-based console. View Profile

OnviCord

by OnviSource

Contact center product that provides all the functionality and features required to engage in comprehensive Workforce Optimization. View Profile

OptimumESP

by The Chatfield Group

Handles online, offline, social, email, and other communications as the ultimate hosted contact center solution View Profile

Pamela

by PamConsult

Free, reliable and easy to use Skype audio and video recording software. View Profile

Computer & cell phone data recovery and investigation software. View Profile

Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers. View Profile

PBXDOM

by PBXDOM

Cloud based solution for major PBX and Call centers. Features include reporting and analysis, View Profile

Phone Call Manager

by Get On Fast

Virtual switchboard software with customised greetings, call queuing and distribution, and line identification features. View Profile

Phone Client

by Xarios

A computer telephony integration solution that links with your CRM system and provides status visibility and call control. View Profile

PICS

by IC Solutions

Automate your general business, marketing and sales processes. Workflow, case management, surveys, SMS, email, IPBX, lead management. View Profile

PlayVox

by Arcaris

Free collaboration platform for managing, motivating, and training people at call centers. View Profile

PracticeCompass

by PracticeCompass

Practice management, appt. confirmations, recalls, marketing, auto dialer, reduce no shows, staff management, increase productivity. View Profile

Predictive Dialer

by Trans Continental Technologies

Predictive dialers and call center software with IVR and voice broadcasting predictive dialer phone systems. View Profile

Skype call center software with auto-attendant, IVR, automatic call distribution (ACD), and call recording for small businesses. View Profile

Q-Suite

by Indosoft

Scalable call center software with web based agent screens, skills based routing and queue prioritization, and call recovery features. View Profile

Returngoods

by Returngoods

Integrated SaaS solution for managing product returns (RMA). Can be integrated into your call center or ERP database via VDS. View Profile

rostrvm

by Rostrvm Solutions

CTI-enabled call centre applications to enhance traditional telephone systems and to capitalise on the power of Internet Telephony. View Profile

S2L by Phone

by S2L International

Lead Response S2L is a platform that facilitates swift seller/prospect connection and significantly increases conversion rates. View Profile

SalesDialers.com

by SalesDialers.com

Sales engine technology capable of dialing 400 calls per hour. View Profile

Seratel

by Transera Communications

Adaptive on-demand virtual call center solution delivering visibility and customer experience at the lowest operating cost. View Profile

ServicePattern

by Bright Pattern

Next-generation cloud-based contact center View Profile

Smart Queue

by AVOXI

Call center solution using voice over IP for outbound telemarketing and inbound call center. View Profile

Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance. View Profile

Hosted PBX and mobile VoIP for enterprise level cloud communication to businesses and contact centers globally. View Profile

SpiceCSM

by SpiceCSM

Customer service management solution for both internal (corporate help desk) and external (outsourced) contact centers. View Profile

SPLICE Dialog Suite

by SPLICE Software

Actively engage with your existing customers with personalized messaging software to achieve your business results! View Profile

Star Call Manger

by Starre Enterprises

Call tracking software for small businesses. Assign actions to incoming calls, generate reports, track call volume. Starts at $25. View Profile

storm

by Content Guru

Allows web, SMS, IM, email, web, voice, social media and other channels to interoperate for content centers. View Profile

Suite Answer Center

by CTI Software

Call center solution with detailed management reports, call patching, customized text messaging. View Profile

SupportWorks

by Hornbill Corporate

Supportworks brings you the ideal combination of business process automation, functionality and flexibility. View Profile

TASKE Contact

by TASKE Technology

A flexible contact center management solution with real-time ACD monitoring and historical reporting capabilities. View Profile

tcnp 3

by TCN

Sets the standard for call center optimization by employing proprietary algorithms and dialing logic with SIP/VoIP technology. View Profile

TeamMax Outbound

by Acarda Sales Technologies

An outbound telemarketing call center. Check out our free trial. View Profile

Telemation

by Database Systems

Call center software that includes CTI Software, predictive dialers, IVR and ACD systems. View Profile

TeleMax

by Harris Connect

Allows fraternal organizations, high schools, and universities to set up a virtual call center and manage phone rooms. View Profile

TelSell

by BiznusSoft

Cloud-based, end-to-end Call Center management solution offering account management, order management, inventory management and more. View Profile

Tentacle

by Netpro Technologies

Contact life cycle management tool for central and distributed call centers. View Profile

The Reporting Engine

by eMetrix Systems

Database driven application for online call center reporting. View Profile

TouchStar Dialler

by Daviker Group

Outbound dialing software with real time data management and call quality tools. View Profile

TrackMyLeads

by TrackMyLeads

Call tracking & intake management system with optimized intake forms, appointment scheduling, lead tracking, and conversion analytics. View Profile

uContact

by Integra CCS

Comprehensive management solution for Contact Centers. View Profile

Uptivity

by Uptivity

Call monitoring software includes screen capture, logging, liability recording and on-demand recording. View Profile

VICIdial

by Vicidial Group

Open source call center software with predictive dialer capabilities. Handles inbound, outbound, and blended calls. View Profile

Virtual Call Center

by Virtual Call Center

A hosted call center management solution with agent and supervisor interfaces, voice file recording and archiving, and call blending. View Profile

An award winning call center software. Increase your sales, ask for the demo & feel the difference. View Profile

Virtual Observer

by Coordinated Systems

Call recording and quality monitoring, best value in enterprise-ready call center quality assurance and training solutions.. View Profile

VirtualLogger

by VoiceLog

Record every call or sample as needed, record the entire call or record on demand, change your configuration instantly. View Profile

Voice2Phone Auto Dialer

by Voice2phone Software

Software for broadcasting voice messages by phone. View Profile

VoiceGuide IVR

by Katalina Technologies

IVR / ACD / Dialer solution. Integrates well with existing call centers. Easy to deploy and administer, with no programming needed. View Profile

Winleads

by USAutodialer

Make thousands of calls every day and prescreen potential clients for you automatically. View Profile

Call center automation solution that supports auto dialing, lead distribution, and provides a live floor map of your sales team. View Profile

Xtension Recorder

by Intelligent Recording

Professional digital call recording that fits any budget with the same features as larger systems with more flexibility. View Profile

Ytel

by YTel

Maintains both inbound and outbound call handling with skill and priority preferences. View Profile

Zent.io

by Zent.io

A cloud based omni-channel call center solution aimed at increasing productivity and designed for outsourcers & Customer Service Teams View Profile

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