Top Call Center Software Products

Capterra has helped thousands of contact centers find the best call center software.


Modernize your contact center with personalized customer experiences. The Five9 Cloud Solution enables agents to connect with customers via phone, web, chat, email, mobile, or social. Five9 provides a complete solution with sophisticated management applications such as a supervisor desktop to monitor and coach agents, real-time and historical reporting, call recording, workforce management, quality monitoring, and screen pops. Compatible with CRMs. See why 2000+ customers trust Five9. View Profile

The all-in-one customer support software for fast growing companies. collects and organizes all of your customer conversations (Facebook, Twitter, Gmail, chat) into a prioritized actionable list, and gives your business simple tools to effectively respond to your customers. Take control of your customer support! Request a demo with one of our experts to learn more or sign up for a Free trial to get started. View Profile

PureCloud Engage

by Interactive Intelligence

Interactive Intelligence PureCloud Engage is an all-in-one omnichannel customer engagement cloud service designed to help contact centers accelerate business impact, deliver consistent outcomes and innovate the customer and agent experience. View Profile

The RingCentral Contact Center solution delivers powerful, multichannel capabilities that let customers decide how they want to engage with you. With its comprehensive feature set, you can resolve issues faster and more effectively and increase customer loyalty. Highlights include advanced routing; queuing and distribution; agent and supervisor capabilities; analytics and reporting; third-party integrations; and bundled, simplified billing. View Profile

Aspect Zipwire

by Aspect Software

See how easy it can be to set up an enterprise class, feature-rich and reliable contact center in the Aspect Cloud. Our free trial lets you experience the full power of Aspect Zipwire with no hassles and no commitments. We'll help you configure your system and provide free support during your evaluation. Experience the speed and simplicity of setting up a fully functional contact center with advanced capabilities for serving and engaging todays omni-channel, mobile consumers. View Profile


by Astute Solutions

ePowerCenter is the CRM built for the contact center. Guide your agents through each consumer interaction with recommended steps that anticipate the consumer's next move. Reduce consumer frustration with smart software that ensures your agents collect the right information for each situation. Personalize the consumer journey with unrivaled accuracy based on a single clear view of your consumers and their needs. View Profile

Nextiva provides cloud-based communication and collaboration solutions designed to simplify the way businesses communicate. Founded in 2006 on the principle of Amazing Service, Nextiva serves more than 100,000 businesses in the United States from its headquarters in Scottsdale, Arizona. View Profile

Fortified with enterprise-class, resilient architecture to enhance call agent productivity and provide excellent customer service. Equipped with automated interactions, advanced routing algorithms and workforce management tools, our contact center is 100% scalable, allowing the on-demand addition of agents and services based on call volume and seasonal demands. View Profile

Connect First is an award-winning SaaS telecommunications and cloud contact center software provider that focuses on customer satisfaction and elegant hosted solutions. Connect First offers a robust platform, designed and supported by a team of highly experienced engineers, designers and business analysts, and backed with personalized in-house customer care. View Profile

Clicktools is the premium feedback software for business. Use Clicktools for Contact Centers to improve customer experience on the frontlines. Centrally manage all customer interactions to ensure you're driving loyalty and future revenue. You'll also increase productivity by automating feedback collection, so that agents can focus on more meaningful, personal customer engagements that drive upsells and advocacy. Start your FREE trial today! View Profile

Ameyo is an all-in-one software based communication solution that manages end-to-end customer journeys and consistently delivers exceptional customer experiences. It is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence. View Profile

inContact leads the cloud contact center market for one simple reason: we help our customers transform the profitability of their contact centers with extraordinary success, unexpected ease, and speed. inContact's cloud-based call routing, self service IVR, no-pause dialing, and agent optimization software solutions give you the power to focus less on your technology and more on creating excellent customer experiences. Get a demo of the inContact platform today! View Profile

Increase your outbound calling productivity with VanillaSoft. VanillaSoft is the easy-to-use, cloud-based solution for telemarketing, appointment setting, and insides sales. The VanillaSoft feature set ensures that every minute counts: Progressive Dialing, Next-Best-Lead Routing, On-Board Scripting, Automated E-mailing, Real Time Lead Distribution, Live Dashboard and Call Recording for training. It's perfect for team-based selling, prospecting, appointment setting and telefundraising. View Profile

8x8's Virtual Contact Center is a cloud-based call solution that delivers greater agent productivity and flexible call center management, at a fraction of the cost of traditional premises-based call center solutions. With 8x8's cloud-based solution, you don't have to worry about expensive hardware, software, training and administrative costs or integration headaches. With 8x8 Virtual Contact Center, your agents, supervisors, and administrators require nothing more than a web browser and a phone. View Profile

An SMS and Voice Broadcasting auto-dialer solution for flexible outbound IVR and Press-1 to transfer lead generation. Newfies-Dialer is used for marketing, market research, opinion polls and voting. It includes call billing for telcos who want to sell voice broadcasting as a service to their customers. View Profile

Promero call center solutions start from only $59/month-agent. Promero sells and hosts top brands. Oracle Contact Center Anywhere, Aspect Zipwire, Enghouse Interactive CCSP and Five9. Workforce management from Aspect WFO and Pipkins Vantage Point. Speech Analytics from CallMiner. Business Process Automation from RiverStar. CRM integrations with Salesforce, Microsoft Dynamics, Oracle Service Cloud, Siebel CRM, ZohoCRM. Uniquely qualified to provide unbiased recommendations. View Profile

Clarity Connect is a full-featured contact center for Office 365 and native to Skype for Business (formerly Lync). Clarity Connect adds the required intelligence to conversations, regardless of modality, to deliver the best customer experience on the market, including intelligent IVR, skills-based routing, real-time metrics, and historical reports. View Profile

$125 per user per month unlimited outbound minutes. Enterprise class call center suite hosted predictive outbound, inbound and blended auto dialer. Designed to only deliver live calls to your agents. Answer machines, disconnected number, operator intercepts are handled by the dialer without impacting an agent's productivity. View Profile

Freshdesk is a modern issue tracking system that comes with everything you need to track problems and manage issues. Freshdesk works with traditional channels like email, phone and chat, social media, and can also be added to your mobile app for capturing issues that occur on the go. Freshdesk boosts agent productivity with a slew of automations, internal game mechanics and more. The reporting suite is extensive and helps managers get a quick overview of the biggest bottlenecks in the helpdesk View Profile

PhoneBurner is an OUTBOUND CALL CENTER platform and power dialer. Reach 447% more contacts per hour with no additional software. Increase answer rates with Local ID. Create custom dialer buttons. Instantly leave voicemails. Instantly send personalized and TRACKABLE emails and attachments. Monitor team reports and analytics, record calls, share scripts and content, and much more. View Profile

Cloud Predictive Dialer

by SafeSoft Solutions

SafeSoft Solutions provides you with a simple to use, yet robust inbound and outbound call center software designed specifically to provide more personalized service and accelerate sales productivity by instantly optimizing your agent's talk-time. Our world-class customer service team will be with you every step of the way to ensure your success! View Profile

Call Tools offers cloud contact center solutions that are designed to increase contact rates and accelerate sales revenue. Our products features include multiple ways to connect with customers and prospects while making it easy to monitor your team from anywhere with an internet connection. Call Tools provides a full suite of cloud solutions with real-time stats including Call Tracking, Hosted PBX; Predictive Dialer. No phones or hardware required. Plans offering Unlimited Usage View Profile

VSLogger Unlimited Records all your inbound and outbound calls. Captured calls allow managers to monitor user activity on the sales or support department. Continuously get updated snapshots of your agents activity via dashboards, run detailed reports to discover call traffic trends, for example the busiest times of the day, or the busiest days of the week. Agents can notify managers of their status utilizing desktop assistant, by marking themselves as In, On Break, On Project, and more. View Profile


by FluentStream Technologies

From intelligent queue routing that fosters first call resolution to customized reporting that provide key insights into support team productivity, the FluentStream Business phone system is designed with call centers in mind. As an innovative leader in business communications, FluentStream has reinvented business phone systems. FluentStream offers dynamic cloud-based technology for all businesses and works to bring every single one the best performance. View Profile

Metaphor Secure Contact Center delivers remarkable omni-channel customer experiences scross voice, email, text, social and web through a single, hosted software platform. The platform gives your agents the tools they need to have rewarding conversations with your customers across all channels. Experience increased First Contact Resolutions, decreased Average Contact Handle Times, and increased customer satisfaction. View Profile

NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, giving sales and service organizations the ability to instantly connect their agents to prospects and customers over the phone, through email, and via social channels. NewVoiceMedia offers ContactWorld, a global cloud communications platform with guaranteed 99.999 percent platform availability. View Profile

LiveAgent is customer service software with call center support that fits all kinds of businesses, no matter how small or big they are. Being the 3rd largest smartphone manufacturer of 2015 brings a lot of responsibility, thats why Huawei decided to rely on LiveAgent as their customer support solution. LiveAgent includes 170+ help desk features including live chat, voice and social media. Contact: +1-888-659-6550 (USA) & +421 2 33 456 826 (EU) View Profile

Dezide provides software for optimizing technical troubleshooting processes for manufactures and operators of equipment for Mining, Oil&Gas, Wind and other heavy and advanced industrial industries. Also serving the telecom, high tech and communications industries. Dezide is used online by our customers for improving AHT and quality in Call Centers and Surveillance Centers as well as for increasing availability, reliability, MTBF and reducing MTTR for on-site scheduled and unscheduled maintenance View Profile

Feature-rich, flexible, hosted call center software (inbound and outbound) that is very easy to deploy, manage and use everyday. View Profile


by Primo Dialler

All-in-one Cloud Contact Centre Advanced VOIP Dialler system from an Award Winning British team View Profile

Autom8 Enterprise

by Autom8 Group UK

Award Winning solution developed with the vision of growing your business. View Profile

A web based quality monitoring solution for call centers to measure performance across channels. Scorebuddy is very user friendly. View Profile

Sharpen is a cloud native omni-channel contact center solution. View Profile

Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers. View Profile

Calabrio ONE is an integreated workforce optimization solution for a comprehensive customer engagement strategy. View Profile

Aircall helps businesses be more productive on customer support or sales with an easy-to-use and powerful call-center softwa View Profile

Award winning SMS, Voice & Call Center tool used by large political parties yet simple enough for your cause! Integrates with your CRM View Profile

Greenlight CRM

by Greenlight Innovation

Greenlight CRM solves all your call centre technology requirements in one, easy to use hosted solution with flexible monthly licensing. View Profile


by Talkdesk

World's leading cloud-based call center software. Real-time contact enrichment, analytic routing and customer-centric features. View Profile


by OPC Marketing

SpitFire Enterprise Call Center Software: Easy to Install, Operate & Upgrade. Predictive, Fixed rate, Preview, Quick Connect dialing. View Profile

Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives. View Profile


by VoApps

Delivers a voice message directly to consumers voicemail box without calling the phone turning your call center into a profit center. View Profile

Parrot Cloud Call Center

by Electronic Voice Services

Beautiful, modern, cloud call center software with unlimited predictive dialing, blended calling, and live dashboard for reporting. View Profile


by Vicidial Group

Open source call center software w/ outbound predictive dialer. Also handles inbound & manual calls as well as email and web chat. View Profile

Crazy Call

by Crazy Call

Intelligent platform that boosts outbound performance in call centers. Dialer, campaign management, scripting, cloud hosted, web based. View Profile


by CyTrack Intelligence Systems

Route and manage telephone, email, fax, web chat, web call-back, SMS and business processes. View Profile

QueueMetrics is an Asterisk call-centre monitor. View Profile


by UiPath

UiPath Studio Community is a free, fully-featured, and extensible tool for automating any web or desktop application. View Profile

Voice Broadcasting

by Dynamic Interactive

Dynamic Interactive's voice broadcasting service offers a powerful array of features and options for your outbound call campaign. View Profile

ClarityTel provides cost-effective, easy-to-use call center phone system solutions for businesses of all sizes using VoIP technology. View Profile


by SimplyCT

A cloud based Virtual Call Center Solution enabling businesses to tailor call center services according to changing needs. View Profile


by Zingtree

Create interactive Agent Scripts with this easy-to-use, powerful toolkit. Includes instant updating, analytics, and more. View Profile

KPS Knowledge Management Software

by Knowledge Powered Solutions

Speeds an organization's data retrieval and includes access rights, searching capability and an "ask the expert" feature. View Profile


by Integra CCS

Comprehensive management solution for Contact Centers. View Profile

Predictive and Auto Dialers - world class call center technology. With over 800 call centers and businesses using our solutions. View Profile

Restaurant Call Center

by ccdex technologies

Restaurant Call Center for Oracle-Micros, NCR-Aloha, and PAR-Pixelpoint. View Profile

VHT Callback

by Virtual Hold Technology

Calculate & quote callers' expected wait time. Give callers the option to receive or schedule a callback (for centers with 10+ agents). View Profile


by Voicent Communications

A phone messaging solution for reaching thousands of people with personalized messages and response options you choose. View Profile


by Callmaker

Get up to 50% more incoming sales calls from your website with automated callback in 25 seconds. Wow effect is guaranteed! View Profile


by CallShaper

An optimized contact center solution. Includes lead management predictive dialer, intuitive interface, and much more! View Profile


by Call Center Development Services

Web-enabled predictive dialing service the provides agent reporting, campaign statistics and more within minutes of your activation. View Profile


by ICT Innovations

An autodialer that functions as voice broadcasting software, fax broadcasting, sms, email, and video broadcasting. View Profile


by LiveCall

Get more inbound sales calls. LiveCall allows to talk by voice with people, who are currently visiting your website. View Profile


by Speed To Contact

The worlds fastest internet lead dialer. Call leads within 1 second flat! View Profile


by Upcall

Call outsourcing platform. Build outbound call campaigns in 5 minutes and collaborate realtime with +1000 U.S callers. View Profile


by Spectrum Corporation

Call Center Real Time Reporting Software via software to drive devices to display real time KPI's to call center managers and agents. View Profile


by CloudCall

Cloud based call centre solution with call recording and CRM integration. View Profile


by AireContact

Omni-Channel Cloud Contact Center solution that opens up all forms of communication through phone, chat, email and social media. View Profile

Exelysis Contact Center is a communications software which comes to enhance and handle the operations of an Enterprise PBX. View Profile


by NexInteractive

Cloud Call Center start NOW! 49.99 Monthly Lic. Predictive dialing, Broadcasting, Call Recording, Inbound IVR, Inbound rt, Monitoring, View Profile

Lunar CRM

by Lunar Media

Cloud-based system that monitors KPIs, manages workflow, integrates with dialler for outsourced call centers and insurance brokers. View Profile

Nectar Desk

by Nectar Desk

Solution for small to mid size businesses to automate call center roles from buying local/toll free phone numbers to setting up IVR. View Profile

Call center solution that is IP-based and offers a complete and integrated communications management. View Profile


by IC Solutions

Automate your general business, marketing and sales processes. Workflow, case management, surveys, SMS, email, IPBX, lead management. View Profile

Sets the standard for call center optimization by employing proprietary algorithms and dialing logic with SIP/VoIP technology. View Profile

Profile Watchdog

by OpsTel Services

An automated agent profile management solution takes the guess work out of this process and reduces your cycle times for agent profiles View Profile

Hosted PBX and mobile VoIP for enterprise level cloud communication to businesses and contact centers globally. View Profile


by Sunoray Solutions

Cloud based software and mobile app solutions for SMBs that they can implement and manage real-time. View Profile

Call center automation solution that supports auto dialing, lead distribution, and provides a live floor map of your sales team. View Profile

Call center solution with features such as campaign management, predictive dialer, and appointment scheduling. View Profile

Genesis Communications

by Genesis Communications

Hosted call center solutions. predictive, power, preview, inbound and blended modes. View Profile

Manage all channels (voice, mail, chat, sms, fax or social media). Predictive dialer, IVR, recorder, blending & reporting. View Profile

End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs. View Profile

Call SWEET! Worx

by DATEL Software Solutions

See every agent's phone activity without leaving their desks, increasing overall visibility while saving supervisors time and energy! View Profile

Web-based contact center & telephony solution with broadcast messaging, voicemail, webchat, and performance monitoring features. View Profile


by Aavaz

Run your business' call operations (IVR, Voicemail, Call Handling) & your Inbound and Outbound telemarketing campaigns with Aavaz. View Profile

Abacus Cloud

by Abacus Group

Open source billing management platform for PBX, VoIP gateways, IP phone systems, wireless, routers, data switches. View Profile


by Aceyus

Integrated solutions that are flexible, scalable and user friendly for contact center reporting and analytics. View Profile

Agent Power

by DeskFlex

Call center agent scheduling, forecasting and historical statistics to improve service levels and productivity. View Profile


by Ptel

Provides efficient scheduling and forecasting for call centers without the requirement for lengthy installations. View Profile


by Aheeva

Solution for your inbound and outbound calls with reporting and quality monitoring functionality. View Profile

Ameyo Emerge

by Ameyo Emerge

Enhance your Customer Experience with Voice, Mobile, Chat, Social, Email, and SMS View Profile

Ameyo Engage

by Ameyo Engage

Grow your business by gaining customer loyalty with a world class customer contact center software View Profile


by Westbay Engineers

A forecasting tool that helps call centers predict how many agents they need in order to handle their call volume. View Profile

Anywhere365 for Skype Business

by Workstreampeople

It's not just a Contact Center for Lync and Skype for Business, it's a flexible, real time Dialogue Management Platform. View Profile


by Vortalsoft

Call Center/Customer Interaction Management solution your business needs to satisfy your most demanding customers. View Profile

Call queuing solution with skills-routing algorithms that ensure appropriate delivery of incoming calls. View Profile

Avtar Dialler

by Avatar Dialler

Avatar Dialler is your ultimate choice for call center software. You can get complete solution of contact center dialler. View Profile

AWO Portal

by ac2 Solutions

Call center forecasting and scheduling with advanced statistical and optimization technologies. View Profile

Bolder Thinking

by Bolder Thinking

Offers a robust solution that significantly reduces the complexity associated with operating call centers View Profile

Bright Pattern

by Bright Pattern

Leading global provider of mutlichannel cloud-based contact center software. View Profile


by CafeX

Software that makes it simple for companies to transform online customer engagement and mobile workforce collaboration. View Profile

Call Center

by Evolve IP

The Evolved Call Center is designed to provide contact centers of any size with access to a broad range of features. View Profile

Call Center Designer

by Portage Communications

Very affordable workforce management software designed for small and medium sized call centers. View Profile

Call Center Dialer

by iTecs Communications

Handling high call volumes in offices & call centers made easy Live Monitoring · Inbound Dialing · Outbound Dialing View Profile

Call Center Solutions

by Enghouse Interactive

Enghouse Interactive's customer interaction management solutions enhance the daily contact center experience from all angles. View Profile


by Call-Pro

Virtual call center with features such as CRM, VOIP, invoicing, and databases. View Profile

Call management tool for employee monitoring, cost analysis, billable time, call stats, office management. View Profile


by Lakshya Solutions

Supports in excess of 400 agents simultaneously. Integrates with virtually any enterprise-ready CRM. View Profile

Put your outbound dialing into overdrive with - upload contacts and in minutes, CallFire will connect your sales agents to live leads! View Profile

CallScripter Synergy

by CallScripter

A tool that offers the necessary features to Call Centers in order to help them meet their exact business requirements. View Profile

CallView 360

by Dial 800

Proactive call tracking gives you real call volumes, buyer demographics, and recordings of every call you receive. View Profile

Castel Detect

by Castel Communications

High accuracy speech analytics with integration to Interactive Intelligence, Livevox, Noble Systems, Ontario Systems, and more. View Profile


by AcuCall

CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more. View Profile

CenterWare Inbound

by Nuxiba Technologies

Administer, control, and supervise all inbound calling activity. With voicemail call back features. View Profile


by Envision Telephony

Provides call center supervisors with training, quality monitoring and evaluation tools. View Profile


by Ozonetel Systems

Cloud based multi-channel contact center solution serving 1000+ customers across 20 verticals. View Profile


by SandeshLIVE

Cloud based telephony solution with features such as call recording, CRM integration, and SMS notifications. View Profile

Organizes incoming calls based on parameters that you set, whether they arrive by telephone, email or the Web. View Profile

Contact Canvas

by AMC Technology

Pre-built and certified software product suite that integrates CRM applications with CTI communication platforms. View Profile

Our hosted intuitive predictive dialler will help your agents to focus on talking with clients while delivering exceptional quality. View Profile

Contact Telemarketing Suite

by Contact Reach

Triples the amount of time agents are connecting with live prospects and having conversations that yield greater results. View Profile


by BetterWRX

Web-based solution that includes real time monitoring and voice broadcasting capabilities for any size contact center. View Profile


by Avissol

CONTAQUE Call Center Software offering IVR, predictive dialing, ACD, Reporting, and more at an effective costs. View Profile


by AVIS e Solutions

Blended contact center solution with IVR, ACD, and predictive dialing capabilities. View Profile

Powerful, affordable solution for managing a growing contact center, enhancing customers' experience and improving agent productivity. View Profile

Conversational IVR

by True Image Interactive

Revolutionizing how people connect with technology using artificial intelligence and the first HUMAN intelligent virtual assistant. View Profile


by Deepija Telecom

Solution for blended contact centers that can handle voice, chat, mail, sms, and fax communications. Integrated with CRM systems. View Profile


by Corvisa

Cloud-based Call Center Software including IVR, ACD, Dialers, Call Recording and Lead Management with Salesforce Integration. View Profile


by Sigmanet

Make calls from your computer and manage PBX functions through your desktop. Comes with automatic call identification. View Profile

CRM Central

by Avaya

CRM solution with call center and call management capabilities; handles telephone, Internet, fax, email, etc. View Profile



Enables direct connectivity to all major CRM & CC platforms and eases reporting & all media monitoring of interactions. View Profile

Customer solutions

by Convergys

Software to manage interaction with clients and potential clients via online chats, email alerts, SMS notifications, and more. View Profile

Workforce optimization tools for the contact center. Call recording, quality monitoring, and workforce management. View Profile

Dialer Software

by Buzzworks Business Services

Automated contact center solution that can increase your productivity by 80% or more. View Profile

DialIntelligence Suite

by DialConnection

Advanced and innovative solutions for inbound/outbound call management for the collection industry. View Profile


by OnTimeTelecom

Record and send messages to a list of phone numbers within seconds. Used by schools, churches, and non-profits and many other groups. View Profile


by DialogTech

Marketing automation software with call tracking, virtual receptionist, voice broadcasting, virtual call center, and call recording. View Profile

Eclipse CMS

by Data Track Technology

Call logging solution for tracking incoming and outgoing calls and generating reports that allow to connect call volume with revenue. View Profile


by Green Workforce Management Solutions

Enables call center workforce forecasting, scheduling, real-time adherence, and vacation planning. View Profile

Engage Score

by TelStrat

Provides everything necessary to effectively measure and analyze agent performance over time. View Profile


by CallMiner

Speech analytics and pervasive call center performance management solution for large and small contact centers. View Profile

Transform traditional Audio based call Centers Make it easy for customers to request service in the way they prefer View Profile


by Homisco

Comprehensive call center software providing telephony and web-based communication for sales and service environments. View Profile

Call Center CRM intended to equip your Agents and Administrators with a rich set of features right at your fingertips. View Profile

Genesys Cloud

by Genesys

Genesys cloud contact center can improve your customer's journey by increasing personalization and by delivering consistent CX. View Profile


by Knoahsoft

VoIP-enabled solution with calls and other communication reviews, reporting dashboard and services-oriented framework. View Profile


by Hodusoft

Call center solution with call monitoring, reporting, agent mapping, and more. View Profile


by Hogunsoft

Hogunsoft are a Multi-purpose software that includes collaborative solution, CRM and multi-channel communication platform. View Profile

The right solution for monitoring and analysing telephone traffic for Cisco. View Profile


by Reksoft

Contact center creation platform that supports calls received from a variety of communication channels. View Profile

Inbound Call Center

by PanTerra Networks

Call center solution offering Real-Time Business Analytics Built-In, Advanced Queuing, Supervisory Modes and much more. View Profile

inConcert Allegro

by inConcert

A system that integrates with various front and back office programs and offers automatic call distribution, recording, and monitoring. View Profile


by 1Call

Hospital Call Center Software. View Profile

Inova Desktop Presenter

by Inova Solutions

Delivering call center metrics, statistics and messages directly to agents' desktops through tables, charts and virtual wallboards. View Profile

InVision Enterprise WFM

by InVision Software

Web-based solution with forecasting, scheduling, adherence montoring, and analysis and reporting features. View Profile


by IPscape

Software as a Service (SaaS) and Consulting for contact centres typically less than 100 seats. View Profile


by ISC Consultants

Proprietary adaptive forecasting, multi-media-ready, and real time management features. Available in ASP or installed. View Profile

Jacada Fusion

by Jacada

Provides the CSR a Unified agent desktop to achieve critical objectives for contact center operations. View Profile

Jet Call Tracker

by Jet Interactive

An online call analytics tool that proves which marketing channels drive phone calls allowing marketers to spend confidently View Profile

Provides customer service agents with the best answers to customer questions right away. View Profile

KSS Call Manager

by Kelmar Software Solutions

Call center application designed to monitor call activity, manage results, measure performance, and generate reports. View Profile


by LANtelligence

Fully functional call center software offering telephony and cloud based services. View Profile

LinkScope QE

by Primas Group

Contact center enhancement solution for optimum customer experience with post-call surveys, media integrations, reports, and more. View Profile


by LiveOps

With LiveOps, brands have a 24/7, 360-degree ability to connect with consumers faster, better and cost-effectively. View Profile


by LiveVox

The only SIP-based, on-demand, Outbound, Inbound and Automated Call Distributor solution for contact centers. View Profile

Call tracking and phone performance management SaaS. Marketers can measure phone calls and sales can measure phone performance. View Profile

Maximise Cloud Contact Center

by Magnetic North Software

Cloud communications for contact centers - includes a powerful predictive dialler, call recording, hosted PBX, compliance management. View Profile


by Phoenix Solutions

Megacall dialer is the best solution for any contact centre to increase productivity and deliver excellent customer experience. View Profile

Mekashron Call Center

by Mekashron

Professional call center package with everything you need to manage your business and clients and take your business to the next level. View Profile

Enables call center managers to focus on call center metrics and call center performance. View Profile


by Microbase

Call center software based on Asterisk PBX. Predictive dialing, IVR, call queuing, call recording, real-time monitoring. View Profile

Monet Live WFO

by Monet Software

Cloud-based software with call recording, workforce management, performance management, and quality assurance features. View Profile

Identify long-term telephone activity trends, monitor calls, and view real-time displays of call center activity. View Profile


by Multima

Automate day-to-day tasks for sales, customer service, marketing, help desk and call centers. View Profile

Newbridge Telecom Solutions

by Newbridge Telecom Solutions

Contact solutions for inbound, outbound and blended service centers. View Profile


by Nexxphas

Multichannel cloud-based virtual contact center solution with ACD, IVR functionality suited for at home agent model of employment. View Profile

Novanet (C3)

by Novanet

Browser-based Agent Telephony Client transforms the way Small to Large Contact Centers Interact with their Customers. View Profile


by Symmetrics

A complete reporting, analysis and performance management solution suite specifically designed for the contact center. View Profile

OfficeSuite Call Center Services

by Broadview Networks

OfficeSuite Call Center Services deliver the call center features of PBX and standalone ACD systems without the extra expense. View Profile

Providers of Omni-channel Contact Centre, Customer Service CRM and Field Service Management technology View Profile


by Contact Center Managed Services

oneclick is a cloud based Contact Center platform, that allows customers to add contact center applications from its app store. View Profile


by Empirix

Proactively manage the performance of critical Web applications & infrastructure from a browser-based console. View Profile


by OnviSource

Contact center product that provides all the functionality and features required to engage in comprehensive Workforce Optimization. View Profile


by The Chatfield Group

Handles online, offline, social, email, and other communications as the ultimate hosted contact center solution View Profile


by PamConsult

Free, reliable and easy to use Skype audio and video recording software. View Profile

Parabens Call Identifier

by Paraben Corporation

Computer & cell phone data recovery and investigation software. View Profile

Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers. View Profile

Phone Call Manager

by Get On Fast

Virtual switchboard software with customised greetings, call queuing and distribution, and line identification features. View Profile

Phone Client

by Xarios

A computer telephony integration solution that links with your CRM system and provides status visibility and call control. View Profile


by Arcaris

Free collaboration platform for managing, motivating, and training people at call centers. View Profile


by PracticeCompass

Practice management, appt. confirmations, recalls, marketing, auto dialer, reduce no shows, staff management, increase productivity. View Profile

Predictive Dialer

by Trans Continental Technologies

Predictive dialers and call center software with IVR and voice broadcasting predictive dialer phone systems. View Profile

Skype call center software with auto-attendant, IVR, automatic call distribution (ACD), and call recording for small businesses. View Profile


by IEC

Cloud-based Collaboration, Communication, & Customer Contact Center offering robust features & backed by Amazon Web Services (AWS). View Profile


by Indosoft

Scalable call center software with web based agent screens, skills based routing and queue prioritization, and call recovery features. View Profile


by Pebbletree

Transformational cloud-based contact centre management solution, delivering real-time analytics, dialler & Ofcom compliance. View Profile


by Returngoods

Integrated SaaS solution for managing product returns (RMA). Can be integrated into your call center or ERP database via VDS. View Profile


by Rostrvm Solutions

CTI-enabled call centre applications to enhance traditional telephone systems and to capitalise on the power of Internet Telephony. View Profile

S2L by Phone

by S2L International

Lead Response S2L is a platform that facilitates swift seller/prospect connection and significantly increases conversion rates. View Profile


Sales engine technology capable of dialing 400 calls per hour. View Profile


by ClickPoint Software

Automated Lead Distribution and Lead Management System. Deliver leads 9 different ways and create as many lead types as you like. View Profile


by Transera Communications

Adaptive on-demand virtual call center solution delivering visibility and customer experience at the lowest operating cost. View Profile


by Sideline

Sideline is the work number for your smartphone. It uses your existing carrier network so that 2nd number works wherever you do. View Profile

Snapforce Call Center Software

by SnapForce Technologies

Snapforce Call Center Software delivers an out of the box Cloud PBX Phone System & Call Center Suite of features. View Profile

Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance. View Profile


by SpiceCSM

Customer service management solution for both internal (corporate help desk) and external (outsourced) contact centers. View Profile

SPLICE Dialog Suite

by SPLICE Software

Actively engage with your existing customers with personalized messaging software to achieve your business results! View Profile

Star Call Manger

by Starre Enterprises

Call tracking software for small businesses. Assign actions to incoming calls, generate reports, track call volume. Starts at $25. View Profile


by Content Guru

Allows web, SMS, IM, email, web, voice, social media and other channels to interoperate for content centers. View Profile

Suite Answer Center

by CTI Software

Call center solution with detailed management reports, call patching, customized text messaging. View Profile


by Hornbill Corporate

Supportworks brings you the ideal combination of business process automation, functionality and flexibility. View Profile

TASKE Contact

by TASKE Technology

A flexible contact center management solution with real-time ACD monitoring and historical reporting capabilities. View Profile

TeamMax Outbound

by Acarda Sales Technologies

An outbound telemarketing call center. Check out our free trial. View Profile

Reach out today to learn more. Call 888.808.3529! View Profile


by Database Systems

Call center software that includes CTI Software, predictive dialers, IVR and ACD systems. View Profile


by Harris Connect

Allows fraternal organizations, high schools, and universities to set up a virtual call center and manage phone rooms. View Profile


by Telexio

Get local and toll free phone numbers for call tracking and call recording. View Profile


by Netpro Technologies

Contact life cycle management tool for central and distributed call centers. View Profile

The Reporting Engine

by eMetrix Systems

Database driven application for online call center reporting. View Profile


by TrackMyLeads

Call tracking & intake management system with optimized lead forms, appointment scheduling, lead tracking, and conversion analytics. View Profile

UltimateCSR CCMS

by UltimateCSR

Allows contact centers to drive performance by providing a wide range of operational management tools in one easy application. View Profile


by Uptivity

Call monitoring software includes screen capture, logging, liability recording and on-demand recording. View Profile


by Airbus DS Communications

Call processing solution that provides queue management, texting, mapping, data management and analytics. View Profile

Virtual Call Center

by Virtual Call Center

A hosted call center management solution with agent and supervisor interfaces, voice file recording and archiving, and call blending. View Profile

An award winning call center software. Increase your sales, ask for the demo & feel the difference. View Profile

Virtual Observer

by Coordinated Systems

Call recording and quality monitoring, best value in enterprise-ready call center quality assurance and training solutions.. View Profile

Voice2Phone Auto Dialer

by Voice2phone Software

Software for broadcasting voice messages by phone. View Profile


by BSG

Record every call or sample as needed, record the entire call or record on demand, change your configuration instantly. View Profile


by USAutodialer

Make thousands of calls every day and prescreen potential clients for you automatically. View Profile

Xtension Recorder

by Intelligent Recording

Professional digital call recording that fits any budget with the same features as larger systems with more flexibility. View Profile


A cloud based omni-channel call center solution aimed at increasing productivity and designed for outsourcers & Customer Service Teams View Profile

Filter Results (232)

Product Rating

Number of Users