i-Sight Call Tracking Software
by Customer Expressions
i-Sight Call Tracking Software helps you work with efficiency. Quickly record calls using call scripting features, or automatically route emails to the right people for resolution. Customize the application to optimize your workflow and ensure that every call is answered. i-Sight is web based and provides easy access to complete call histories and advanced reporting for managers. Reports can be created to show average resolution time, nature of calls and much more.
- Custom User Interface
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Legacy System Integration
- Multi-Currency
- Multi-Language
- Reporting
Available on the following platforms: Web Based
Support available: 24/7
About Customer Expressions
Year Founded: 1999
Location: Ontario - Canada
Number of Customers: over 150
Industries Served: financial services, manufacturing, consumer services, and government