Click2Coach
by Envision Telephony
Envision Telephony provides software and services that improve performance from the contact center to the enterprise. The company's solutions enable customers to consistently deliver legendary customer experiences by improving agent effectiveness, contact center and enterprise performance. Envision's software includes business intelligence, speech analytics, workforce management and Click2Coach and are deployed across thousands of desktops in both a telephony and back-office environment.
- CRM Integration
- Customizable Reporting
- Database Integration
- Real Time Monitoring
- Reporting
- Workforce Management
Available on the following platforms: Windows, Web Based
Support available: Regular Business Hours
About Envision Telephony
Year Founded: 1994
Location: Washington - United States
Industries Served: Call Center Quality Monitoring, eLearning, Workforce Optimization, Full-Time Recording and More.
