Genesis FiveO
by Genesis Communications
Please call for a "live demonstration" from our computer to your computer. Genesis is a Web Hosted Predictive Dialing Call Center Solution, you can choose what modes you need, i.e. (Outbound, Inbound, Blended, and Preview). No operating software and no soft phone are downloaded on your computer, no local and long distance phone bills for outbound dialing. You have total control of the telemarketers from the Genesis Admin interface and your agents operate from their agent interface.
- Call Routing
- CRM Integration
- Custom User Interface
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Database Integration
- Email Integration
- Mobile Access
- Multi-Currency
- Multi-Language
- Order Queuing
- Predictive Dialer
- Queue Manager
- Real Time Monitoring
- Reporting
- Sales Tracking
- Virtual PBX Integration
- Website Integration
Available on the following platforms: Windows, Web Based, Mac, Linux/Unix
Support available: Regular Business Hours
About Genesis Communications
Year Founded: 2006
Location: California - United States
Number of Customers: 350
Industries Served: Global
Annual Revenue: $2-10 Million
