STAAH

STAAH Channel Manager

4.5 / 5 142 reviews

Who Uses This Software?

We work in partnership with owners & operators of accommodation - hotels, apartments, motels, B&Bs, resorts & vacation rentals and with marketing, revenue and technology companies in the travel sector


Average Ratings

142 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • STAAH
  • www.staah.com
  • Founded 2008
  • New Zealand

About This Software

High performance channel manager for operators of hotels, B&Bs, motels, holiday apartments and resorts which includes real time updates, built in analytics, competitor rate checker and can be used via iOS and Android apps. Manage online distribution for rooms, rates, restrictions with pooled inventory, promo codes, derived rates and packages. Connect to 100+ OTA and meta channels, such as Booking.com, Agoda, Expedia, Tripadvisor, Google, Despagar, Traveloka, Makemytrip & Goibibo.


Features Checklist

  • Budgeting & Forecasting
  • Campaign Management
  • Channel Analytics
  • Deal Registration
  • Incentive Management
  • Inventory Control
  • Lead Management
  • Opportunity Management
  • Order Management
  • Partner Management
  • Partner Portal
  • Product Management
  • Reseller Management

Product Reviews

Best Channel Manager Ever!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: STAAH Channel manager is the best channel manager i used so far, and it has increase my revenue tremendously.

Pros: -Ease of use -Great Customer Support

Vendor Response

by STAAH on December 18, 2016

Thank you for your review, Aidilfitri. I will pass your comment to the team.

Excellent Staff

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Staff Experience:
Jamie has show her enthusiasm & professionalism in booking engine & marketing strategies, she was expertise on IT knowledge such as communication tools, HTML coding & etc. She also a good tutor & take initiative to follow up client regularly. I have learned a lot valuable knowledge, it is good to know & discover the latest market trend from her. She has success show STAAH is a part of valuable & trustworthy of channel manager

Group Admin Login experience:
1) Home page -Profile icon doesn't show logout annotation while others page such as properties & group stats was appear.
2) Settings - It kinda weird if home are insert to selective section, display setting not sure what can do for it. Also it doesn't have change password function.
3) Category merging - Search property & properties category merge it together if possible, search property are very useful but if it can display all properties at the first then sort out, it will be more convenient for us to manage properties.
4) Properties category - Properties overview looks good, but appreciate if can add a button which is login to specific property admin page instead of click the properties to login would be more perfect.

Admin Page Experience:
1) Simplify the words more efficient for us to navigate the right category, such as instant - Channel Manager, Convertdirect - Hotel Website. As you know, Our staff knowledge & reading language are limited & prefer make it ease/simple for them to navigate the right category.
2) Channel Email Format - I would like to request if the voucher that sent to us are breakdown the commission that charge by Online Travel Agent so it easy for my account department to monitoring.
3) Event Calendar - Add Insert the date range to the calendar instead of click 1 by 1 to the date, we do have promotion if such as chinese new year promotion, we would like to remark say whole week, however we have no choice click 1 by 1 to the date. Imagine if the promotion long running for 1 month, hence we have to click 31 times to set the event flag.
4) Inventory grid - I have try copy across, it works well but it just can begin from the current date, unless bulk update from the date range you desired. Copy & paste function not sure is my problem or system problem, because i try copy & paste but it doesn't show the amount that desired rectify, same with Bulk Update > Rates> Update rate. Availability also do not have copy & paste function too.

Pros: Centralized, Manage & Monitor availability & rates on Online Travel Agent in one click with channel manager - STAAH. It also come with mobile apps, this is the thing i need to admire & praise.

Cons: I do like the improvement, but appreciate if you can announce the new features through email so i can present to our staff. I have do manual guide for them but if it's major changes, it would be consume time for me work out on manual guide. Other than announcement, i also suggest if STAAH can provide every section of up-to-date features for my staff review.

Recommendations to other buyers: I suggest that any features that need to be highlight can make it in video tutorial.

Vendor Response

by STAAH on November 30, 2016

Hi Alex, thank you for your detailed feedback. We will review this with the team and make improvements.

Excellent product, amazing staff

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Saved a lot on commission as staah booking engine only charge a flat monthly rate instead of percentage on every bookings received.
The channel manager is easy to use and it saves time updating allotments and rates at different OTAs
Account manager, Jamie was wonderful, helpful and ever committed to her job

Pros: Easy to use, value for money

Vendor Response

by STAAH on November 30, 2016

Hi Alex, your feedback is very valuable to our properties in reducing their distribution cost.

User friendly product

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I have been using this since 2013 and have found this software very ease of usage and user friendly and recently they have updated the version for better functionality. The customer service team is doing a great job with the utmost assistance , as an when required.

Vendor Response

by STAAH on November 30, 2016

Hi Nishant, your feedback is much appreciated.

Value for Money

4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Highly Recommended Channel Manager. Very easy to handle & understand. Customer Support is the plus point with great functionality

Pros: Ease to handle

Cons: Some more analysis can be added

Vendor Response

by STAAH on November 30, 2016

Thank you Vivek for your feedback. It's a pleasure to work with you and The Raintree Hotels.

Good show

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Comments: Experience is good. We expect a constant development in new features enabling us to ensure better revenue management decisions.

Pros: Easy to use

Cons: Error logs and interpretation

Recommendations to other buyers: Error logs and interpretation explained better and as mentioned new features and reports

Vendor Response

by STAAH on November 30, 2016

Thank you Aadi, we have taken your comments on board and we look forward to your future feedback.

Ease of use

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Comments: Everyone is very helpful and I have had no problems with the site. I would recommend them to somebody else.

Pros: Ease of use

Vendor Response

by STAAH on November 17, 2016

Thank you for your review Wendy!

Everything's Under control

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: So far so good. We've been using the programme for one month and found the support team to be very helpful during set up and follow up. The speed with updating online inventory was promised by Staah and is exactly what we got. Training has been thorough and features are simple to use and easy to understand as you go. Great layout! I would recommend to others.

Vendor Response

by STAAH on November 17, 2016

Thank you for your review Tina. Your comments are much appreciated!

Prompt Support and User Friendly

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: 1. User Friendly
2. Jamie Heng - One of the best Online Strategy Manager we work with so far. Her dedication to ensure her client well-educated and continuous support by her and team has given us an impression that STAAH has successfully nurture a culture of a WORLD CLASS company. Bravo!

Best of all, STAAH listen and act on it promptly.

Keep it up. ;)

Pros: User friendly and well placement of information

Cons: Refreshment time could be a little longer sometimes.

Keep up the good work

4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Comments: We have an amazing experience using staah as our channel manager . Easy to operate and friendly customer service .

Vendor Response

by STAAH on October 27, 2016

Thank you for your review Jovin!

Smart, User Friendly, Supportive

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I recently changed to STAAH. It is great fun and I am able to see changes in the whole organisation/operation.
The team from STAAH helped me to set up everything without any issues.
I can recommend that as a channel manager, website and booking engine. The app is great to control your property pricing etc from outside. Great for smaller and larger businesses.
Thanks you for making our property more profitable STAAH.

Vendor Response

by STAAH on October 17, 2016

Thank you for your comments Michael. Your review is much appreciated.

.Peace of mind

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Comments: We were originally using a large channel manager which had too many features for our small business. We changed to a smaller one that had just started up but found that they couldn't provide us with the day to day features we required so after talking with Edwin we decided to give STAAH a go. The team who helped us to set it all up were very friendly and helpful and answered all of our queries. We have found it extremely easy to use. They have also made a connection with one of our biggest agents who didn't originally have a connection. They always listen to what it is you need and try to help you through it. We are very happy that we found them.

Pros: Very easy to use and clear to see at a glance what bookings you have in. Reduces the possibility of double bookings.

Cons: I am still learning how to use it so don't really have any bad comments at the moment.

Recommendations to other buyers: I would prefer the booking screen to be 2 colours to make it easier to see the booked out days. I would also like to be able to go from the end of 1 month into the next month instead of having to select the next month separately. This only matters when bookings cross over the month end and it's not a big issue.

Vendor Response

by STAAH on October 17, 2016

Angie, Thank you so much for taking your time to review STAAH.

Crucial part of the Puzzle

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: In today¿s business climate, to Succeed you require the right tools and people to make this happen. STAAH delivers on both. Working with smart people that delivers a standout online presence is crucial but even better is the STAAH channel manager.
If you are from the hotel and accommodation sector you will understand the variable¿s and challenges that you are faced daily with bookings, pricing, availability and managing OTA sites.
STAAH channel manger is the tool to stream line these tasks to take advantage of increase direct bookings which increases revenue and allows saved time to spend in other areas of your business. It doesn¿t stop there! STAAH is continuously investing in development producing smart tools to improve processes. These guys really are smart!
In business, sure you need the right solution but it¿s also about the people and support. STAAH makes you feel like they are on your side and part of your team. Certainly STAAH is an important part of the puzzle at the Arista Group.

Pros: Allows you to stream line your business and increases your chances of making a success of it significantly

Cons: Nothing negative to say.

Recommendations to other buyers: If you are in the accommodation sector this is the product for you

Vendor Response

by STAAH on August 19, 2016

Thank you for your kind words Mike. We really appreciate your review.

Best Channel Manager Ever

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: This is the easy application. Very user friendly. Auto update facility. Mobile app also better. So useful & valuable application for our work.

Vendor Response

by STAAH on August 16, 2016

Thank you for your review Shehan!

Staah success

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: We have complete confidence in our booking management. Prior to using Staah we we inherited a system that wa fraught with obdouble booking and overbooking.

Pros: Daily use is easy

Cons: when trying to update rate plans or anything else other than daily availabity it is difficult

Vendor Response

by STAAH on August 19, 2016

Thank you for your feedback Megan. We have taken your comments on board.

Staah Review

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Have only started looking into Staah and what all it offers a big learning curve for me. The support staff are quite helpful.

Pros: Its simple and easy to follow.

Cons: Still finding my way through setting up new packages

Vendor Response

by STAAH on July 25, 2016

Thank you for your review Az!

User friendly and Highly efficient

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: We are using this software for almost 3-4 years and are quite happy with their services and customer support. Very convenient to use and manage the rates & rooms inventory just by the click of a button.

Pros: Quick and fast. Booking stats helps us in a long way.

Cons: Need to better the experience on mobile. Also if we could update the extra person rate according to weekday and weekend, we would be more happy!

Vendor Response

by STAAH on July 25, 2016

Thank you for your review Avadhoot, your feedback is much appreciated.

Wains Hotel Dunedin: Front office Manager

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Comments: The best thing is its very easy to reach Staah technicians over the phone or email and they reply really quickly. Dealings have always been friendly and Staah techs are always willing to help us.

Pros: Managing availability has been the best part of using Staah as our PMS Clarity and Staah are interrelated, which makes it easy to communicate.

Cons: Very often, we have experienced when we get full, bookings still rolled through staah, even after closing availability on Stahh for certain dates, bookings still able to sneak through. Although it has not happened recently.

Recommendations to other buyers: Old version was simpler than new version, we still use old version for a lot of stuff. we should receive training manual to use new version more efficiently.

Vendor Response

by STAAH on July 25, 2016

Vibhor, Thank you so much for your review. We really appreciate your feedback and have taken your comments on board.

Excellent.........

4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: STAAH has help us to control and grow our business with simple access to online distribution and digital marketing services. We have found the software to be extremely simple to use yet efficient. STAAH is very reliable and all of our data stored is secure and can only be accessed by the hotel.

Pros: Very Easy to Use

Cons: Nothing from my side

Recommendations to other buyers: We would certainly recommend this software to other hotels and businesses

Vendor Response

by STAAH on July 25, 2016

Thank you Karan for your review. We really appreciate your comments.

So far so good!

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: have finally entered the online booking world and so far are loving the experience. Thanks to Staah for making it an easy transition.

Pros: That it links all the booking channels straight into Callista so I don't have to fear overbooking.

Cons: don't like the new format - have to keep going back to the old view as can't find where the equivalent of the update wizard is... need to spend a bit more time in the new version to figure it all out.

Recommendations to other buyers: thanks.

Staah Channel Manager

4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: When starting out with Staah, we had a problem with the connection between Staah and Callista.
Both blaming each other. Staah was the one that came forward and helped put things right, even though it wasn't there fault. Admired them for that and have had no problem since.
Ever since then Cheyenne has been most in a helpful, patient manner.

Pros: Easy to use

Cons: Probably training. Although I am about to test this out in a couple of weeks.

Recommendations to other buyers: I am a show and tell person therefore I would like someone to come to me and teach/show me more.

Great Service

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Its easy simple takes no time to get a hang of it !! Great product.. customer service excellent especially Anu great person to deal with ... a big thums up !!

Vendor Response

by STAAH on July 27, 2016

Thank you Fauzan!

resolving in overbooking issue

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: We are feeling total very comfortable M/s.Staah , and we are receiving more over 35% of booking daily From and we are feeling 100% fulfilled with Staah

Pros: most probable we can operate all online travel-agent via one OTA Through M/s.Staah And We Can easily Open And close Inventory according hotel position its very easy to access and very cooperative Channel manager at the spot they found we fount any trouble , immediately they will take action and resolve our issues immediately we feel M/s.Staah Is most friendly and helpful to operate OTA(Online Line Travel Agent)

Cons: We Don't found anything Least about M/s.Staah 100% Satisfactory

Recommendations to other buyers: All Going fine And You Have Made It Very Easy In latest version , so keep going

The best channel manager on the market

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Staah channel manager is a simple easy to use channel manager that connects to all major OTAs seamlessly.

Pros: Simple user interface. Fantastic customer support.

Cons: Group reporting needs to be developed further.

Recommendations to other buyers: This software is continually being developed based on customer feedback. The team at Staah are always there to support you.

Vendor Response

by STAAH on July 27, 2016

Thank you for your kind words Steve! Your review is much appreciated.

Esplanade Motels - Gore

4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Now I am getting use to using a Channel Manager it is great. The team who helped us set it up were very helpful

Pros: Able to send confirmation letter, accounts and statistics all from the same source with the push of a button, and sleep easy knowing the rooms will only be booked once.

Cons: Not able to shift guests and re-allocate the unit, as easily as just using a diary.

Recommendations to other buyers: Really spells out to the potential guest what type of room they have booked, so no comeback at this end, if they are unhappy about their choice

Excellent service and Prompt Response

4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Since we began with STAAH its been a good experience learning so many things about it. Staah Customer service is good. Specially Cheyanne been very nice and Helpful from the first day of Setting up system and making the smooth flow of work.

Pros: Online Integrity of Channels and PMS which takes care of the booking by itself even if you do not put it in the system and it wipes out when a booking got cancelled.

Cons: Login pages is bit time consuming and annoying when you have to switch between two pages only for login.

Recommendations to other buyers: I think it Can be made more user friendly and easy. Currently it seems like bit technical especially for the new staff.

Vendor Response

by STAAH on July 14, 2016

Thank you for your review Aman! Your feedback is much appreciated.

Mt Potts Staah Reveiw

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: From my first experience with your all your staff it has been professional, very very helpful and reliable service, the knowledge and support has been awesome and much appreciated.
All the people have been an absolute pleasure to deal with and a pleasure to work with , normally I wouldn't do this, but Cheyenne and Raynor especially have gone above and beyond and really been a big help to our business, so we really appreciate that and they are a credit to your company. For us at times the support is a major factor for us, reliability and trust in our partners, being able to pick up the phone and call for assistance, email or the portal. All the people at Staah have been fantastic, thank you.

Pros: Easy to use, great service and support, reliable, to date also continues to improve and update our business.

Cons: Nothing really, but you have to be careful when updating dates in update wizard that you select the date after you have selected the month or no update will occur, just caught me a few times

Recommendations to other buyers: very effective and easy to use software

Vendor Response

by STAAH on July 14, 2016

Brad, Thank you so much for taking your time to review STAAH. Your comments is much appreciated and it definitely motives us to do better!

Simply the best!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: I find STAAH very easy to use. Any updates are always logical and seamless. STAAH integrates with our motel room software perfectly and inventory and price updates are quick and accurate reflecting in an instant on our STAAH hosted website.

Pros: The support is first rate. The technicians seem patient and knowledgeable and STAAH keeps our contact personal and can talk to us on our level of understanding.

Cons: I honestly can't think of anything I don't like or may need improving. We have 2 Motels running this software. At a previous motel we also switched to STAAH

Vendor Response

by STAAH on July 14, 2016

Many thanks for your kind words Morgen. We really appreciate you taking your time to review STAAH.

maintaining availability is GREAT.

4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: maintaining availability is great. But some times we find the rooms are closed without any bookings. Credit card details retrieval needs high attention.

Pros: The room availability maintenance. i-Phone app. Bookings display with Post/new button.

Cons: Bank does not recognise Staah Voucher. Expedia - we have to write and get each and every voucher again. But expedia says we do not need to produce any voucher. Credit card details are not available on some booking. com bookings CVC nuber is not available on some. So in case of no show or amendment we are unable to charge the guests. When we can charge 50% of the booking immediately after the booking, we can not charge due to unavailability of credit card details.

Recommendations to other buyers: Credit card details and Expedia vouchers are the most important

Vendor Response

by STAAH on July 14, 2016

Thank you for your review Priyanthi. We appreciate your feedback and have taken your comments on board.

All-In-One

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: save time on updating, integrated to most of the online travel agents, making life easier...........

Vendor Response

by STAAH on July 14, 2016

Thank you iLLy for your review.!

SOFTWARE FOR DUMMIES AND GEEKS...........

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: We have three seperate properties and have them all running STAAH as our channel manager, so easy to use and incredible back up service .

Pros: SO EASY. YET SO MUCH INFORMATION IS AVAILABLE TO YOU IF YOU NEED OR WANT IT

Cons: NONE

Vendor Response

by STAAH on July 14, 2016

Many thanks for your review Pete. It is much appreciated.

Very good channel manager, easy to use

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Having used staah for many years now we are very pleased with this channel manager as it is easy to use and provides all the settings we need. Also the customer service is really good.

Vendor Response

by STAAH on July 14, 2016

Thank you so much for your review Jason!

STAAH- A prodigy in Hospitality.

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: It has been nothing less than brilliant to work with STAAH.
The software has been user friendly and logic driven from training to our daily use at present. In comparison to similar software in Australasia, STAAH the software and its team is punching above its weight. It is blatantly obvious to one that they are one of a kind.

The service has never fallen short,the team is as responsive as a chord and dependable as the sunrise.

What's better is they don't charge the sun & the moon for this amazing service.

Pros: User friendly Simplistic design Comparatively less faults and bugs Responsive Very easy to train new staff with

Cons: - Non yet :)

Vendor Response

by STAAH on July 14, 2016

Dillen, thank you so much for awesome review! Your comments are much appreciated.

AWESOME SERVICE

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Edwin and Gavin has been awesome people to deal with, in fact the property I have now is my second property to have put in staah as Channel Manager.

Pros: Always up to date with the latest tech out there.

Cons: Having each room category on a different page

Vendor Response

by STAAH on July 14, 2016

Thank you Sharon. We really appreciate your review.

Top Notch Company

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: From the first time speaking to Staah it was made so easy, for me not being computer literate it was difficult but all the team made that go away, if I need any help they are only a phone call away.
Tony

Pros: Ease of use and understandable.

Cons: Probably moves to quick for me as they keep on improving (not a bad thing)

Recommendations to other buyers: Keep up the good work

Vendor Response

by STAAH on July 14, 2016

Thank you so much Tony, greatly appreciated.

Excellent Channel Manager!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Cheyenne is very professional and great to work with. Having the phone app has meant that I can track any incoming bookings whilst I am out of the office.

Pros: That we are able to easily update our booking engine from any location.

Cons: We are currently not able to advertise a promotion on a request basis only.

Vendor Response

by STAAH on July 14, 2016

Thank you for your review Roddy, much appreciated.

Expanding our reach with Staah

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We needed to expand our web booking platform in order for our business to be available to more potential guests. Without doubt, obtaining Staah software has been a great move for our business allowing us to expand our booking pages and also to securely manage our bookings. Overall our booking system is now more efficient and that allowed us to reach more customers.

Pros: Easy to use, functional. The software automatically updates our room availability and that saves time daily during busy periods. Great back-up service from the Staah team is also a plus.

Vendor Response

by STAAH on July 14, 2016

Thank you for your feedback Glenn. Your review is much appreciated.

Continued Support from Staah

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: What stands out most about Staah for me is their continued customer support and constant adaptation of their products. They do a very good job of adjusting their approach to your business' needs as it grows and changes.

Pros: The dedication to user experience and the many functionalities to help make one's job easier. Thank you Staah!

Vendor Response

by STAAH on July 14, 2016

Thank you of your kind words Laura, much appreciated.

Good support

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We have been using STAAH since 2010 and in that time have found it suits our requirements well. We have consistently found their customer support to be very good. Any issues (which have all been minor) have been resolved very quickly.

Pros: Very good customer support.

Vendor Response

by STAAH on July 14, 2016

That's great to hear Patrick. Thank you so much for your kind words.

fast fix it

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We experienced a problem. We notified them, they notified us of the problem was logged and we were notified of the required fix. All done promptly and minimum hassle.

Pros: easy to use

Vendor Response

by STAAH on July 14, 2016

Appreciate your review Campbell . Thank you!

Great software and very good customer support

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We are very happy to use Staah for our business as it is easy to use and has great customer service support for any kind of question. Also the updates in the system are always very useful and well thought of.
We are using Staah for many years already and are very happy with it.

Vendor Response

by STAAH on July 14, 2016

Your review is much appreciated Tim. Thank you!

Our new website and channel manager

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We selected Staah to develop our new website, and at the same time selected them for our booking engine, channel manager and web host. They have been extremely professional and supportive during this time of change, and the product is delivering everything we require.

Pros: 24/7 support from friendly and responsive staff. Easy integration with our website and booking engine. Speedy response time. Excellent analytics and channel information.

Cons: A little bit cumbersome to move between rates/room types/channels and to update room types for more than one month.

Recommendations to other buyers: They are working on streamlining some of the issues and welcome any input.

Vendor Response

by STAAH on July 14, 2016

Many thanks for your review Lee & Barry. It is always a pleasure working with such lovely people.

Staah Review

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I have little experience with these systems but the system seems to do what I need it to do, it would have been very difficult to set up if it had not been for support by Staah staff, they have been great

Pros: Easy access - and it appears to work really well but don't think I am using all of its features would be great if roadshows are offered once a year and anyone using the system could go to a workshop and go through features, how to make the most of etc

Cons: I am concerned at the moment re how responsive it is - when I use off my iphone 6 it is almost unusable, something I need to address but have no time, there are a few glitches it slides when you are reviewing occupancy so need to ensure the dates move with the occupancy

Vendor Response

by STAAH on July 14, 2016

Jane, Thank you for taking your time to review STAAH. We appreciate your feedback and have taken your comments on board.

Day to Day

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We have been using this software for almost a year. We think that it makes are work easier and efficient. Saving our time and helps with day to day tasks. We couldn't imagine work without it.

Pros: simplicity, help from customer support

Vendor Response

by STAAH on July 08, 2016

Thank you so much for your kind words Rohit. Your review is much appreciated.

Colonial Lodge Motel

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I chose to go with staah 4 years ago I have never regretted doing so. The Staah website is very easy and straightforward to use. The reallocation of rooms makes life easy, it saves logging into multiple sites. with a simple click you're on business review allowing you to compare business revenue with the previous year. Staah is always looking forward and improving with regular updates.

Cons: The only negative i have experienced is contacting help during the weekends. Having trouble adding more stars on the review form.

Vendor Response

by STAAH on July 08, 2016

Many thanks for your review Marris, your comments make us strive harder.

Fantastic software thats very useful in our business.

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Have been with the system for sometime now and works very well in our business.
Great service and support as well .Highly recommended.

Pros: Ease of use and customer service

Cons: Nothing at all

Recommendations to other buyers: Totally a great experience.

Vendor Response

by STAAH on July 07, 2016

Thank you so much for your kind words Paul. Your review is much appreciated.

Brilliant Customer Service

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Great software and it's easy to update prices. Absolutely brilliant customer service (especially Shaila & Cheyenne). They are always quick to respond to questions, however little or large and so happy to help.

Pros: It's easy to update your pricing and the software is very trustworthy. So far we've had very few glitches between Staah and our reservation programme Smart Fx.

Cons: Now that the lay-out has changed it's a little tricky finding your way around the site. I'm sure I'll get used to it soon enough.

Recommendations to other buyers: Recommend it to anyone! Whether it's a small or large business you're running, I'm pretty sure Staah can offer you the right product.

Vendor Response

by STAAH on July 08, 2016

Hilde, thank you so much for your kind words. Your review is much appreciated.

Great Channel Manager

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We used other channel manager and we moved to Staah since beginning of 2015. It is easier(very) to use for updating and the support is great!!

Pros: Fast updating. Statistics are great. Support team is excellent.

Cons: I would like to see rates and availability on same page if possible(i.e. Staah MAX)

Vendor Response

by STAAH on July 08, 2016

Jin, many thanks for your review. We love working with you. Thank you for your support.

Staahmax is great!

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We use Staahmax for ease of rate bouncing and to retreive booking information. The functionality is easy to use and the staff and very helpful.

Vendor Response

by STAAH on July 14, 2016

Thank you for your review Rachel. We love working with you!

Excellent service and useful, interactive tools

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: The initial set up was simple with very good, efficient and friendly support from the Staah team. The channel manager is logically set out and intuitive to work with useful insight reviews.

Pros: The biggest pro for us is the excellent service from the Staah team with a friendly, quick response to any questions we have.

Vendor Response

by STAAH on July 14, 2016

That's great to hear, thank you for your review and kind words Kim.

mobile software managing your business anywhere

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We are uncertain how we can be benefit from STAAH before we commence to use. It is really a lovely software you can manage the availability and rate anytime and anywhere. You won't miss some bookings and get fresh of availability as long as the updates. Rates are keeping the same accrossing all channels. It saves our time and make us away from dilemma of complaint from guest

Pros: Easy to update rate and availability. Easy to view all booking details

Cons: always change layout of the menu, some functionalities is less used but confuse me

Vendor Response

by STAAH on July 14, 2016

Thank you so much for your review Sherwin. We really appreciate your comments.

CPG Hotels New Zealand STAAH Review

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: From the start the process was easy, and the system easy to navigate around.
The support staff are always on hand to answer my simplest of questions.
We transferred 5 hotels from another system to STAAH and required this to be done within a 2 day window, given it was a Friday at 4pm we asked for this to be processed, and STAAH did it, without question or complications.
We continue to add hotels to our group, and STAAH always come to the party with the set up and link them up very quickly to OTA's.
The ease of the system is great, and quick.

Pros: Its quick and easy to understand. All too often in this industry we are left to "figure stuff out", STAAH have made this very easy to "figure out", although, they actually have people on hand to help you, on the phone, some system providers are email only, STAAH is on the end of the phone, which makes a huge difference in this day of "instant communication"

Cons: cant think of any to be honest.

Recommendations to other buyers: Enjoy it, use to its potential. The upgrades and changes they make from feedback we offer is fantastic.

Vendor Response

by STAAH on July 07, 2016

Chris, thank you for your feedback. It is always a pleasure to work with one of New Zealand's leading Hotels.

Great Team and Great Software

5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Easy to use, very friendly support team, some great features but have some technical limitations.
Overall experience is good, highly recommended.

Pros: Easy to use.

Cons: Some technical limitations with the software.

Vendor Response

by STAAH on July 07, 2016

Akshat, your comments make us strive harder for perfection. Thank you!

a small motel operator who is not computer savvy .

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I am not computer savvy ,and the prospect of dealing with a channel manager was a bit daunting , but I was pleasantly surprised ,I find Staah easy to use and logically to get around in .

Pros: simply put the ease of use .

Vendor Response

by STAAH on July 07, 2016

Renus, Thank you so much for your kind words. We love to be able to assist properties increase their online presence and revenue.

Motel Booking System

4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We have just finished setting up a new motel complex with Staah and the initial set up was very easy and the customer support was very efficient.

Pros: Easy of use and functionality to incorporate a variety of booking sites to be updated at once. Also makes the changes very quickly.

Cons: The layout is not functional to view and the fact you can not use it on internet explorer. Not practical when setting up a number of promotions on different booking sites.

Vendor Response

by STAAH on July 07, 2016

Thank you Jackie for taking your time to review STAAH. We really appreciate your feedback and have taken your comments on board.

Very easy and effective for my business

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I have been used this from 2013 and found it is very easy and useful for me.
Support center staffs are very knowledgeable and they know what are they doing. :-)

Recommendations to other buyers: Try it first and decide whether you wanna go or not.

Vendor Response

by STAAH on July 07, 2016

Thank you Don for being our valued client over the years. We really appreciate your feedback.

My Job Made Easy with STAAH.......

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: While Starting a new Resort which had no Chanel Manager, I contacted Anu and it was all made easy in just one day. She took care of all the requirements. The Follow up were all done even if I forget something.

Pros: Easy to use, and very supportive staff..

Cons: nothing about the sodftware that i dont Like.

Recommendations to other buyers: Nothing

Vendor Response

by STAAH on July 07, 2016

Ronald, Thank you so much for your kind words. Your review is much appreciated.

Simple and Effective

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: As professional Motel managers we have investigated and compared many channel management systems to introduce to new properties, in our opinion this wins hands downs. The main reason is simplicity of use.

Pros: Simplicity, technical help line, proactive development team

Cons: nothing

Recommendations to other buyers: When choosing your channel management system, do not only consider what is on offer today, but think of the type of people that is behind the company developing the programme, as technology is changing so fast you need a programme that will keep you up to date and understand the accommodation booking industry.

Vendor Response

by STAAH on July 07, 2016

Selby, thank you so much for your review. You are one of valued clients and we really appreciate your support.

One of the Best Channel Manager

5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: It is very easy software and user friendly. You may retrieve the report at one go but it is very easy to forecast sales too .

Vendor Response

by STAAH on July 07, 2016

Sneha, your feedback is much appreciated. Thank you!

We Are Connected with Staah from last one year happy with software because we do one point solutions

4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: happy with software because we do one point solutions we use on daily basic with out of any issue + point is i never found server not updated or else down

Pros: connectivity as well productivity we can find at one place its help us to do comparative as well

Vendor Response

by STAAH on July 07, 2016

Yagnesh, Thank you for taking your time to review STAAH. We really appreciate your feedback.

Friendly and Easy to use Software.

4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: The experience overall is very good. The updated version is quicker and faster. The look of the site is welcoming and easy to use for the clients too.

Pros: Inventory and rate updation is the most liked feature in this software.

Cons: We do not like the feature of updating the inventory and validity for packages. We have to select each month and update the same which is a tedious job.

Recommendations to other buyers: The updating of the packages should be easier and friendly. The booking confirmation voucher of OTA 's should have clear billing instructions.

Vendor Response

by STAAH on July 08, 2016

Meera, thank you for taking your time to review STAAH. We appreciate your feedback and have taken your comments on board.

Simple & Highly Efficient

4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Revnomix solutions team has been using STAAH Channel Manager installation close to 25 hotels over a period of 1 Year.

With Increasing complexity around Online World, Staah Channel Manager is very simple to use & highly effective tool which helps us to deliver our work efficiently. Also Simplistic nature of system doesn't need long training hrs to be spent.

The entire process from SALES SUPPORT >DEMO > INTEGRATION > AFTER SALES SUPPORT is proactively managed by team to deliver desired results of Inventory & rate distribution.

Over all above features motivates our team to use STAAH regularly to drive desired results.

Pros: After sales support Ease of Use High Efficiency of the system to distribute Rate & Inventory Appropriate Reporting structure

Cons: Experience on Mobile & Tablets needs to be improvised

Recommendations to other buyers: More Integration with Major Property Management System to reflect LIVE inventory online

Vendor Response

by STAAH on June 29, 2016

Thank you for your feedback Sainath. STAAH connects to over 50 Property Management Systems. Please do let us know if you like us to integrate with a specific provider and we will try our best to integrate.

Very efficient

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We are happy with the services. Its very convenient for us to manage our inventory and rates by a mere click. The product is excellent and do Keep up your good services!

Pros: Executives are very prompt when we raise any issue and respond very well Emails are answered very quickly Any complaints addressed are rectified promptly

Cons: At times some fluctuations in the rate disparity occur which do cause inconvenience but when chased through the executives are dealt well.

Vendor Response

by STAAH on June 29, 2016

Thank you Mandvi for your review. Your comments make us strive harder for perfection.

Overall Best

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Easy to operate the system, new features which make the work easy. it is easy to understand as there are each and every option specified

Pros: The Design

Cons: None

Recommendations to other buyers: No

Vendor Response

by STAAH on June 29, 2016

Thank you so much for your kind words Glen. Your review is much appreciated.

Great asset to RM, yet very simple

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: STAAH understands the requirement of a hotelier. In todays complicated online world there is huge need of simplification and i think STAAH has done it exceptionally well

Pros: Dashboard, Simplicity, Data Comparison flexibility, Support

Cons: Quality of booking data

Recommendations to other buyers: Great system, great support

Vendor Response

by STAAH on June 29, 2016

Thank you Prakash for taking your time to review STAAH. We really appreciate your feedback. STAAH releases at least three updates to improve functionalities and we hope to address your concern.

Staah Review

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Staah Chennal is very easy to use and we can explain to each and every one very easily.
this portal i am using first time and this product is very good and easy .

Pros: very friendly and easy to use

Cons: Very Good

Recommendations to other buyers: Not yet

Vendor Response

by STAAH on June 29, 2016

Jitendra, thank you so much for your kind words. Your review is much appreciated.

Ramsukh Resorts review

5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Great experience. Excellent customer support. Ms Suvrata has been very helpful always. The software is user friendly.

The only thing missing is-Extra adult & extra child rates cannot be updated as per weekday, weekends, long weekend options for a resort like ours where extra person rates differ as per season.

Pros: User friendly system

Cons: Extra adult & extra child rates cannot be updated as per weekday, weekends, long weekend options for a resort like ours where extra person rates differ as per season.

Vendor Response

by STAAH on June 29, 2016

Thank you Namrata for taking your time to review STAAH. We have taken your comments on board and will revert back to you when we update this functionality.

using this staah software from past 4years & its very easy n comfortable to use

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: good to use & Supportable customer service for any doubts
easy to handle & no worries for updating inventory

Pros: updating rates & inventory

Cons: none

Recommendations to other buyers: none

Vendor Response

by STAAH on June 29, 2016

Thank you Vishal for your kind words. Your review is much appreciated.

Excellent Tool for Hotel

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: It good software and tool to manage all the OTA at one go, update Inventory & rates, sold out .. it nice .

Pros: Easy to use

Cons: Email confirmation

Vendor Response

by STAAH on June 29, 2016

Ghanshyam, thank you so much for your review.

Excellent Software!!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: One point for getting your rates updated on all OTAs which minimizes time scales making work easy and productive.

Pros: One stop shop for managing all channels effortlessly!! Allowing direct bookings through the hotel's website. Updates rates and inventory quickly.

Cons: Even though the software is updated regularly, details of the changes made in the software are not updated to the user which in turn the user needs to go to the old version for operation.

Vendor Response

by STAAH on June 29, 2016

Garfield, Your comments make us strive harder for perfection. Thank you!

Review From Park Plaza Faridabad

4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Staah is a good product which can be used by Front Office & Revenue Management professionals alike. Experience with the product has been great. However, they should work on devising methods to generate reports directly.

Vendor Response

by STAAH on June 29, 2016

Thank you Arindom for taking your time to review STAAH. We really appreciate your feedback.

Good Connectivity with all OTA's

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: STAAH has good connectivity and we did not get any stuck in any sold out date, due to bad connectivity of channel manager.

Pros: Connectivity, Customer support, user friendly

Cons: Does not give exact ARR and revenue figures in reports

Recommendations to other buyers: Reports quality must be improved and add some more useful reports.

Vendor Response

by STAAH on June 29, 2016

Pradeep, thank you for much for taking your time to review STAAH. We really appreciate your feedback. We have taken your comments on board and hope to address your concern.

Value for Money and Good Software

5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: This is an amazing software which connect all the online channels easy to use and the best part it it works on real time basis.

Vendor Response

by STAAH on June 29, 2016

Thanks very much for you kind comments and pleased to hear you see our tech as good value for money.

Fast, Intuitive and Reliable

4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: It is fast, easy to operate and support is quick and responsive. It is easy to use in every respect. It has a super reliable CM. and the BE is also easy to be adapted to.

Vendor Response

by STAAH on June 28, 2016

Thank you Baptist for your review. It is much appreciated.

Prompt backup Support

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Best thing about STAAH is if there is any feature which is not there, they try to implement it & easy to use extra-net

Cons: It's rates should be bit lesser.

Vendor Response

by STAAH on June 20, 2016

Thank Jaran for your review, it's greatly appreciated. We do keep our rates under review to ensure we remain competitive whilst allowing us to continually invest in making our improving our products for the benefit of all properties.

Excellent Channel Manager and Booking Engine provider

4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: It was great experiance while using the STAAH channel manager . The support team is a major reason behind this. Must buy for property owners

Vendor Response

by STAAH on June 20, 2016

Thank you Raman, this is great to hear.

The Best Product in its Category

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: From the initial setup to daily management its has been a wonderful experience. Our one point of contact Mrs Mausumi has been superb.

Pros: The ease of use. Simplicity of the software. The ability for any new hotel reservation executive to understand the software with ease is what makes staah so effective.

Cons: No Cons

Vendor Response

by STAAH on June 20, 2016

Thank you Pranav, we really appreciate your review and kind words.

Perfect hasle free choice

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: In nut shell, I would like to say, that it has been our perfect choice to have been using Staah. Easy to use software, excellent, efficient backup team. We are very satisfied. All the very best to the entire team of STAAH.

Pros: Ease of use

Cons: Nothing

Recommendations to other buyers: Just go for it !!!

Vendor Response

by STAAH on June 20, 2016

Thank you very Tarun, this is wonderful to hear. We really appreciate your review.

Grand Residency Bandra

4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: So far it's been fantastic. The ease of functions and less complication makes it user friendly and gives sense of confidence

Pros: Easy Navigations Clutter free screens User friendly Customer service Connectivity

Cons: Report needs improvement Mobile app needs improvement Live connect with PMS

Recommendations to other buyers: I have not used staah max....that is where actually most of the complicated stuff is present and so are the challenges...in a way the products real strength will be tested there against the big guys.

Vendor Response

by STAAH on June 20, 2016

Thank you Ovais, we really appreciate you taking the time to leave a review. And we take on board your comments regarding reports and the mobile app. We are continuously developing our products and will keep you informed as new features and improvements are released.

BEST CHANNEL MANAGER FOR Hotel TO WORK WITH

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: VERY EASY TO OPERATE AND UPDATES ALL STATUS VERY QUICKLY WE NEVER HAD ANY SYSTEM ERROR CUSTOMER SUPPORT IS ALSO VERY QUICK

Pros: VERY USER FRIENDLY AND VERY EASY TO OPERATE

Cons: LIKE EVERYTHING NOT FOUND ANY THING LESS

Recommendations to other buyers: THEY ARE THE BEST CHANNEL MANGER SOFTWARE

Vendor Response

by STAAH on June 20, 2016

Thank you Charleston for your kind words, we really appreciate your review.

GREAT SUPPORT AND WELL MANAGED

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: STAAH has improved its exposure and its working out well for all of us. Its very simple and can be understood and learnt by any staff who has the willingness to learn. The best part of STAAH is the support that we get for any issues that is brought to their notice. Its very instant and never kept unresolved.

Pros: easily accessible, very flexible, time saver

Cons: Need to look into rate disparity issues, I suggest that STAAH should have some feature installed which will enable us to check rate disparity.

Vendor Response

by STAAH on June 20, 2016

Thank you for your review Richard, it's greatly appreciated. We aware of and monitoring rate disparity, which has been caused by OTAs competing with one another and applying further discounts.

Excellant software

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Software is seamless with realtime updates which makes it as the only channel manager which we at Bawa Group of Hotels have come across.

Pros: Seamless & realtime updates of inventory /rates to OTA channels . This software is the only software which has the capabilities to do so. This meets our requirement of Revenue Optimization which is our main objective.

Cons: NIL its perfect overall

Recommendations to other buyers: Looking forward to more ongoing enhancement and development of the software

Vendor Response

by STAAH on June 20, 2016

Thank you very much Harmit, this is wonderful to hear. We will certainly keep you informed as we develop and improve our channel manager.

Excellent Support

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: A very easy to use channel management solution that will make your life a lot simpler. Always adding new features and provides excellent support.

Vendor Response

by STAAH on June 20, 2016

Thank you very much Sidhwa, this is great to hear.

The Best!!!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: The best!!!
I was actually reluctant to accept this at the beginning but trust me it's really awesome. Will surely recommend this.

Pros: It's user friendly, guess everything is perfect.

Cons: Hhmmm...well really donno what to say as I am really comfortable using STAAH

Vendor Response

by STAAH on June 20, 2016

Thank you Nimish, that is wonderful to hear and we really appreciate you taking the time to leave a review.

Happy with STAAH

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Staah is one of the best channel managers.Our experience of using staah as a channel manager has been a smooth and effective one.
Highly recommended for other hotel properties to go in for Staah as channel manager.

Pros: Easy to use and manage.Tasks can be completed in one go.It has made room inventory,room rate management an easy process.

Cons: We have found staah so effective that we cant say there are any cons to its software. Makes work a lot easier.

Recommendations to other buyers: Advise hotels who do not have it,to go for it.Really cost and time effective.This software is almost perfect.

Vendor Response

by STAAH on June 20, 2016

Thank you very Samson, it is wonderful to hear you're so pleased with our channel manager. Thank you for taking the time to leave a review.

User friendly

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: It's been a great association with Staah ,there has been continuous improvements in the software with great client support .

Pros: It's very easy is all I could say .

Cons: There could be more analysis ,waiting to try Staah max .

Recommendations to other buyers: More analytical data may be .

Vendor Response

by STAAH on June 20, 2016

Thank you Santosh, your review is much appreciated. As you know, we are continuously developing our products and we will certainly consider how the reporting features can be improved.

Best App ever .

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: One App gives all the information you need. Can login from laptop and syncs with your phone too......

Pros: You can update Pricing and occupancy the move.

Cons: Every time you login from your phone it asks for a password.

Recommendations to other buyers: One solution, very convenient.

Vendor Response

by STAAH on June 20, 2016

Thank you very much Mihir, we really appreciate your review. Regarding the mobile app, it's important to us that your data is secure so, like many other apps, we have set it to require your password each time you login.

Staah The Game Changer in Channel Manager

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Staah is not a Channel Manager but it is a tool which takes your Hotel to the next Level..

It has so many options to plan strategies your open room inventory, maximize your Room Revenue & sell add on benefits even before the Guest walks in

Pros: The best part of Staah is its very User friendly & it help the Hotel to maximize the Revenue Goals.

Cons: None as on Date....

Recommendations to other buyers: Staah is doing great & keep the good work in revolutionize the lChanne Management.

Vendor Response

by STAAH on June 20, 2016

Thank you very much Deepak for your generous review, we really appreciate it.

It's really good

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We have had an excellent run with the company and solution offered. They helped us sign up with the OTAs and then setup the system for us too. They proactive get back to us and suggest what will work for us better and point out when we are going wrong. Obviously it's their own software that is doing the heavy lifting and which is generating the information they share with us.

Pros: It's team makes the big difference in a world where there is often little to differentiate between tech.

Vendor Response

by STAAH on June 20, 2016

Thank you Jimmy for your review and kind words, it's much appreciated.

Great channel Manager every hotels should go for staah

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Before i could decide on a channel manager for all my 4 hotels in jaipur i checked and tried each and every channel manager possible and at last got STAAH its made my life easy as all my booking are online and to handle about 76 OTA its easy to handle gavin and tarun are doing a great job i wish them all the best for the future.

Vendor Response

by STAAH on June 20, 2016

Thank you Ranvijay, that's very kind. We really appreciate your review.

STAAH Review 2016

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: STAAH is a channel manager which uses a minimalistic approach to do tasks efficiently. It is very dynamic and intuitive in nature.

Pros: On a day to day basis what we need to do most is to update rates and inventory which is a simple task using STAAH. As all the rate plans get mapped and synced on their own, it makes things much easier to manage. Due to the swift response time of the customer support, the urgent issues are resolved on priority. As all the reservation are received on STAAH, it is easier to check all the reservations as well. As the unit also has access to STAAH they are also able to check reservations on their end.

Cons: The RateStalk feature need to be worked upon in a better manner as some of the data is not up to the mark. It is an important aspect which should be working upon because to do accurate pricing it is important to have correct rates being featured. Secondly we are thankful for the prompt revert by the support team but never heard any apt revert on the technical front.

Vendor Response

by STAAH on June 20, 2016

Thank you Rahul for your review. We acknowledge that there have been shortcomings with RateSTalk which are addressing. Please escalate any technical issues to support@staah.com and a member of the team will respond to you as soon as possible.

Reliable Prompt Friendly

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Always available at one single call. Never faced any issues. Received many suggestions for improvement from staah on many occasions. Happy to be associated. Cheers.

Vendor Response

by STAAH on June 20, 2016

Thank you Satyajit, this is wonderful to hear. We really appreciate your review.

Superb channel manager

3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Superb I loved the software very user friendly and loved it too much. ...........................

Pros: Real time updates

Cons: Need to be with all OTA

Recommendations to other buyers: No

Vendor Response

by STAAH on June 20, 2016

Thank you Richard for your review and kind words. We are always looking to integrate with new OTAs and we will keep you informed as and when new channels become available.

Perfectly fitted tool

4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Just what we require to manage our daily inventory and rates control across all channels. Ease of use and easy implementation from the start .

Vendor Response

by STAAH on June 20, 2016

Thank you kindly Shantanu, we really appreciate your review.

Great option to manage all OTA

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: It is really great option to control all OTA at one point and very user friendly system and this channel management system has offered new vision to OTA business.

Pros: Easy to operate

Cons: NOTHING as everything is perfect.

Recommendations to other buyers: Should have dynamic pricing options, which is linked with PMS availability.

Vendor Response

by STAAH on June 20, 2016

Thank you Haresh for your review and kind words. Our Max Channel Manager offers dynamic pricing - a member of the team will be in touch to discuss this with you.

Very Efficient Product

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Very useful and well structured software. Very good customer support and solves a very simple and elegant problem.

Pros: Good Support

Cons: Sometimes rate anomalies occur and cause miscommunication between ota and hotel.

Recommendations to other buyers: Should have customer management features of auto E mailer to thank guest after their stay. Concise and give report to help with KYC.

Vendor Response

by STAAH on June 20, 2016

Thank you Rahul for your review and also your suggestion regarding auto e-mailer, which we will consider as part of our ongoing continuous improvement program.

Excellent Channel manager

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: User friendly interface with quick update and very brief reporting with compset analysis. I am using STAAH since past 5 years

Pros: User friendly, API with all top OTA, Revenue Management

Cons: Not noticed

Recommendations to other buyers: Strongly recommend this software, I heard interface with TripAdvisor which is new feature

Vendor Response

by STAAH on June 20, 2016

Thank you Pramod, this is great to hear.

USER FRIENDLY

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: IT IS USER FRIENDLY AND USEFUL TO UPDATE THE RATES & INVENTORY ... CAN DOWNLOAD USEFUL REPORTS AS PER REQUIREMENT.

Vendor Response

by STAAH on June 20, 2016

Thank Punam for your review, it is much appreciated.

Great team , Has through knowledge with regards to channel manager support !

3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: So far So Good - we are early Bird user !!

Pros: Managing Channel with OTA are good .

Cons: Awaiting for Hotel Booking Engine to start which is taking long time - What ever may be the reason !!

Recommendations to other buyers: Would like to experience the booking engine software !!

Vendor Response

by STAAH on June 20, 2016

Thank you for your review Sanjay. As soon as we receive a response from your payment gateway we will able to make your booking engine live.

STAAH Review - Lemon Tree Hotels

3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I work with STAAH on a day to day basis which is why I am able to give a critical feedback on it. STAAH overall is very useful and it has many features with other Channel Managers don't. the main problem with STAAH is that they are reluctant to work on suggestions on improvements or features which the system doesn't have. It would be an excellent tool if they had the kind of technology to cater to the user's requirements better.

Pros: 1. Common Inventory Management 2. Ease of changing rates 3. Linking & Syncing is very easy 4. Great response time for complaints

Cons: 1. Internal rate audit of rates is very limited adn their RateStalk features needs some reworking 2. Improvement recommendation of features are not worked upon 3. No linking with GDS

Vendor Response

by STAAH on June 20, 2016

Thank you for your review Shashank. Whilst we consider all ideas and suggestions we prioritise those which are urgent and in greatest demand. We are able to offer connection to the GDS and a member of our team will be in touch to discuss this with you.

Great Responsive Time from STAAH

5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Great Team to work with, they quite understand your requirements and cater to the same. All issues are solved in short time period.
Great decision to work with STAAH as a channel manager.

Pros: User friendly

Cons: Should get more features integrated

Recommendations to other buyers: Quality product, and ease of use is great.

Vendor Response

by STAAH on June 20, 2016

Thank you Jennifer, we really appreciate your review. We continuously develop all our products, including channel manager, and we will let you know as new features are released.

I AM HAPPY TO USE STAAH

4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: IT MAKES OUR WORK EASIER BY MAINTAING ALL OTA WITH EASE AND IT IS VERY EASY TO USE ALSO........................................................................

Vendor Response

by STAAH on June 20, 2016

Thank you Kiran, we really appreciate you review.

Staah Review

4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Good Tool to manage all the Portals centrally..... Helpful staff.... Helps in generation of Reports...

Pros: Report generation

Cons: Putting in Rates differently for some portals...

Recommendations to other buyers: Mobile app can be more user friendly....

Vendor Response

by STAAH on June 17, 2016

Thank you for your review Avinash. We are always working to improve our products and will take your comments on board.

Good Choice

4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Not a bad choice of brand eventually. Really helpful and excellent customer service as well. Had couple of technical errors but overall performances are excellent.

Pros: Use friendly.

Cons: Security code.

Vendor Response

by STAAH on June 17, 2016

Thank you for your feedback Thilak, much appreciated.

Excellent tool for revenue managers

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I have used other channel managers also, but recently in January 2016 shifted to STAAH and one thing I can assure everyone, I am happy now of our decision to shift to STAAH.
Recommended to all.

Pros: 1) User Friendly. 2) Real time fast updates. 3) Backup service and support is quick.

Recommendations to other buyers: Well I would love if they help in bringing all reviews on various platforms about hotel under one platform I.e STAAH from where we can manage those reviews.

Vendor Response

by STAAH on June 17, 2016

Thank you Dinesh for your review and kind words, this is great to hear. We have some good news for you and look forward to telling you about it next week!

STAAH IS A STAR

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: WE ARE NEW TO THE HOTEL INDUSTRY AND WERE WORRIED ABOUT HOW TO MANAGE RESERVATIONS TARIFFS ETC. BUT EVERYONE AT STAAH WITH GREAT PATIENCE AND EFFICIENCY HAND HELD US AND CONTINUE TO DO SO AD WE ARE EXTREMELY INDEBTED TO THEM. THEY ARE A TRUE PARTNER.

Pros: EASE OF OPERATION

Cons: NOTHING

Recommendations to other buyers: GREAT AS IT IS

Vendor Response

by STAAH on June 17, 2016

Thank you Karthik, we are delighted to hear this.

Excellent Support !!!

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: A great tool, user friendly that helps to boost business.. Staff is very supportive and ready to help you always :)

Pros: I am in love with all the current features

Cons: Few more detailed reports can be introduced for the ease of hotels..

Vendor Response

by STAAH on June 16, 2016

Thank you Mohd for your review and kind words. We appreciate your suggestion regarding reports and we will consider this as part of our continuous improvement program.

Staah Review on 16/06/2016

4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Good working with them. They help us out whenever it is required. We have had some great experience working with Staah primarily because their response has been good. Keep it up!!!!

Pros: At one go we can update rates and inventory on all channels

Cons: Should have more flexibility in terms of co ordination with portals.

Vendor Response

by STAAH on June 16, 2016

Thank you Saravana for your review. We are always looking for ways to improve our service. If you have any specific suggestions regarding flexibility of co-ordination with portals, please email marketing@staah.com. Thank you.

Excellent Product

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Staah team is doing really very good job. Support system is always ready to give service. Strategics reports gives us actual figures to make future changes.

Pros: User friendly

Vendor Response

by STAAH on June 16, 2016

Thank you very much Aaquib for your review, it's much appreciated.

Room distribution made easy by STAAH

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We are using STAAH's Distribution Manager and Booking Engine. Both are doing a great job for us. We are happy.

Recommendations to other buyers: We feel that there is still some scope for improvement in their Booking engine user interface.

Vendor Response

by STAAH on June 15, 2016

Thank you very much for your review. We are always looking for new ways to improve our products and would love to hear your suggestions. Please email marketing@staah.com. Thank you.

BEST SOFTWARE EVER USED!!

5/5
Overall
4 / 5
Ease of Use