HiMama Child Care App

4.5 / 5 335 reviews

Who Uses This Software?

All child care and early learning programs - preschools, early learning academies, Montessori, Reggio-inspired, NAEYC accredited, home daycares, regional and national child care providers


Average Ratings

335 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • HiMama
  • www.himama.com/
  • Founded 2012
  • Canada

About This Software

WARNING! If you are looking for boring administrative software you have come to the wrong place. HiMama is fun, easy-to-use software for savvy child care programs that are tired of paperwork and filing cabinets taking over their centers. HiMama provides a quick and easy way to record and share children's activities, everything from silly and fun moments to learning and development to involve parents and improve outcomes for children.


Features Checklist

  • Billing & Invoicing
  • Calendar Management
  • Check in / Check Out
  • Child Care Center
  • Daily Reports
  • Employee Management
  • Food Program Records
  • Home-Based
  • Immunization Records
  • Lesson Plan Management
  • Mailing List Management
  • Menu Planning
  • Online Registration
  • Parent / Child Records
  • Parent Portal
  • Payment Processing
  • Photo Gallery
  • Text Messaging
  • Volunteer Management
  • Wait List Management

Product Reviews

We love HiMama!

Apr 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It's great to get updates and pictures throughout and at the end of the day. It's also handy to see what the "nothing" your preschooler says he did all day, actually is! And the updates I had about my baby's eatings habits actually helped my doctor give us a plan of action when he wasn't doing so well. So happy our childcare provider uses it. Two thumbs up!

Needs just a little more

Apr 14, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Getting daily updates

Cons: Can't review history...clunckly navigation

Overall: One big thing I think this app is missing is the date of each report...and the ability to see the past week or so...seems it's lost as soon as you move to the next day...friendlier navigatation and menus would be worth considering. I do love getting updates and seeing pictures throuough the day!

The greatest

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It's absolutely wonderful! Seriously - it makes my day. I love the updates about my daughter throughout the day (the pictures and videos are the best) and it's an easy way to communicate with her teachers. My family also adores it because they get to see the baby, too - they're part of her "Crew"! I love HiMama!!!

Best reporting system.out there!

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Reports overview feature to see all students activities in one classroom to see any missing entries.

Overall: We tried many other reporting systems for our school to severyone and communicate with our parents but Hi Mama has been hands down our favorite and our parents love it! As a director/owner of my childcare center my personal.favorite feature is that our super odors can review each entry for each student on reports overview and see if there are excited tries missing before the report get sent out to parents. We love using the observations tools to attach skills observed to pics and videos of students to help parents know more about their child's day and what they are learning. We also use the notes section for reminders and to list a few of our Learning skills from the Daily lesson plan to keep parents informed about what lessons were taught. We love Hi Mama and we would highly recommend this to you!

Recommendations to other buyers: It's the best and the easiest to use.

Helping Hands Daycare

Mar 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am very happy with all the pictures that are sent to me each day. It allows me to see what my grandchild is doing and also shows that she is being engaged in an intellectual manner during the day.

Amazing experience

Mar 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I LOVE HiMama. It keeps me informed about my child's day, the activities she is doing and what she is learning. I love being at work and hearing my phone ding and then taking a quick second to check for the photo her educators have sent. It provides me with reassurance and puts a smile on my face. I am so glad that my child's centre decided to use Hi Mama!

HiMama - Amazing

Mar 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: I love how I can connect with my son's daycare provider and I can look at pictures and videos and also see what my son has been doing all day.

Great memories captured

Mar 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It is a great service and allows you to feel like your in contact with your child even when you are at work. I really enjoy the pictures and the ability to speak directly with my childs teachers.

Love this app!!!

Mar 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Super convenient and a really great app! I love receiving notifications of pics and report everyday. It's a great app and all day care centers should have this!!! I love that i can communicate with the teachers as well thru this app.

Downloadable pictures would Be great!

Feb 16, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Up to date

Cons: Can't download the pictures and videos on iPhone

Overall: The app is good overall. It would be great if you could allow for the downloading of pictures on iPhone :) thanks!

Great updates

Feb 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love being able to see my child during the day. The updates are great to have for piece mind and to conversations with your child at dinner

HiMama review

Feb 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Comments: I really enjoy that we can follow our kids activities throughout the day. The only thing that I found a little bit annoying is we need to click twice to see the real seize of the photo. It would be awesome if everything we go on the headlights (I have two kids) that we could see the photo in its totality. Quite often I see the half on my kids face and I need to click twice to see the his face. this problem is with the app on my IPhone. I don't know if the problem happens on Internet.

Great idea

Jan 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love the hi mama daycare app as it allows parents to contact and get updates through out the day on how your child is doing or what they are learning and doing. Gives parents peace of mind and is a great service.

Love every minute of it

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I stay in Scotland and my granddaughter in Canada. This app has allowed me to see what she gets up to, and to watch her grow. Makes me feel part of her day. Would have missed loads of her growing up if it was not for the app. Loved every minute of it.

HiMama review From Little Academy Nursery

Jan 10, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: HiMama application is very useful and user-friendly. Our staff had minimal issues while using the application.

Hi Mama is great for child care centers!

Jan 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: HiMama is a useful software for all day care centers to have. It streamlines collecting tuition, enrollment and child and employee database collection and uses.

Artec Academy is happy to use his app

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Customer service is perfect and helpful, always on the phone to answer any questions and work on improving every day

Great App! Wish we could do more

Dec 20, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ease of adding snacks and lunch and sleep times all at once is great.

Cons: Would like to be able to add more than 1 photo
Would like to be able to print off toileting charts each day or every week as well as snacks and lunches
Would like to be able to have blank sections under domains, skills so that we can add our own info as sometimes they don't always have what we are looking for.

Overall: We do enjoy our Hi Mama program, there are a few things that we would like to be able to do with it though. Being able to print off toileting chart for the week so that we don't have to keep a written copy as well as logging it on Hi Mama, we just discovered that we can print off sleep checks so that is helpful. It would be nice if we could do that for snacks and meals as well. Getting our tablets to create collages and the right size to download is sometimes tricky. It has been helpful that we have your support to go in and fix mistakes when we discover them from your end. We wish that we could add more than one picture to an activity and we wish that sometimes there would be a blank domain section so that we can list what skill we are working on if it's not something listed.

BH Beginnings review

Dec 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Overall we are happy with the app. As with everything, there are some areas that are excellent and other areas that don't necessarily fit with our needs.

Tiny explorers academy

Dec 20, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It would be a great idea to be able to upload pdf files. We would also like to have an option that the emails sent from parents would go into out info inbox, avoids from missing any communication.

Hi Mama way to go!

Dec 19, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We just started using HiMama this year and have very positive feedback from the parents. As the teachers get more comfortable with the program, the better the information that gets relayed. We are very excited about the possibilities this will provide us with recording information and monitoring the child's growth and learning. we are especially pleased that it aligns with Maryland Common Core.

my review as a parent/ staff

Dec 16, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Comments: love it as a parent and staff ! easy to use, love the pics. it's nice to receive photos and updates all day and as a staff i
like sending and receiving the updates

Vendor Response

by HiMama on December 16, 2016

Hi Sarah, thanks for your feedback! Glad to hear you are enjoying the program from both the parent and staff side. Please let us know if you have any questions or suggestions in the future.

Supervisor

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great! We enjoy the app and the customer service. We recommend the service to our colleagues. Our clients are very positive and enjoy the system greatly

Happy parents happy Director

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Parent teacher communication with Director being able to monitor.

Cons: None

Overall: This is our 3rd attempt to finding a quality app to suit our needs of better communication with our families, teachers, and Director. We couldn't be happier. Our families love being a part of their child's day and this app accomplishes just that, from lesson plans to menus, to teacher-parent communication. We just love it!

Excellent for staff as well as parents

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We love this software. It is fantastic. Our parents are completely thrilled with it. It is easy to use and saves lots of time when staff is in the program.

Perfect Customer service!!!

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: messaging and pictures

Cons: video is too short

Overall: I have 100% satisfaction and would recommend this app to anyone to use, all parents are informed and satisfied. Love the instant messaging system!

Recommendations to other buyers: no

Review on HiMama

Dec 16, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money

Comments: One change I would like to see...is being able to book days for weeks ahead if the weekly schedule changes. We sometimes get certain days of the month as a schedule for children and we have to remember to look at the calendar we wrote it on for scheduling that week.

Vendor Response

by HiMama on December 16, 2016

Hi Ali, Thanks for your feedback! We may be able to help you out with your request specifically - our support team will be reaching out shortly. :)

Conscious Kids Care's Review

Dec 14, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I love the idea behind it.

Cons: It's not as user-friendly as it could be

Overall: I think it's a great program and great idea. I do feel it could be more user-friendly for my staff that isn't as tech savvy! I also wish I didn't have to pay so much to have each classroom separate. We are currently sharing in between programs to cut costs. it would be nice if I could use it in all 4 programs for a more affordable price.

Recommendations to other buyers: It would be neat if it had a live messaging center similar to Facebook messenger where you could instantly send photos, messages that way.

Wonderful app!

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I love that my kiddo's child care center uses this app! It's great to get updates throughout the day and get to see what my little guy is doing, and then get the reports at the end of the day. It's also been a very effective way to communicate with his direct teacher as I don't usually get to see her during regular hours.

Time saving Hi Mama

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Time saving!

Cons: Doesn't always load

Overall: We love HiMama,
The parents love HiMama
Very quick to send daily and weekly reports to parents.
Keep attendance and children's records
Take photos and send to parents
The tablet goes everywhere with us.
Lesson planning has become a breeze, teachers able to see what everyone is doing.
send messages to all parents at once. We love it!

The Learning Tree

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We tried other apps in the past for parent communication and they were so confusing and time consuming. Hi mama is so easy to navigate and the teachers love it. Parents love being updated with pictures and activities during the day. Well worth the cost and no more wasting paper.

Communication is the key to success

Dec 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We love Himama! Our parents love the updates and pictures we send them of their littles throughout the day. It is easy to use and the support team has been extremely helpful and always ready to guide us through any difficulties. This program was referred to us by some other preschool Teachers at a local school, if Teachers like it, they will use it.
Thanks for providing this service.

French community

Dec 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Everything

Cons: Not totally translated yet, but I know yo are working on it.

Overall: HiMama took into consideration that the francophone child care community wanted to use this app! All though a small fraction of their customer base, they have been translated the titles in French, very impressed with the dedication and willingness to adapt the app. We are getting there slowly but surely. Merci beaucoup! The buy-in from our parents, even if is not totally translated, is so appreciated, a testament to how wonderful this app is.

Excellent Child Care App that will bring benefits to the parents as well as the school!

Dec 07, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The easiest of access for us as a school with admin and teachers who work on the app daily to keep track of attendance, sending messages. And the easy way of working with it for our parents on their smartphones

Cons: The use of the calendar/schedule feature is too limited for us. We have classroom plans that change subject or activity every 30-45 min and it would be too much to insert all that information on it daily by hand for an average of 325 days a year our school is open. In the message center there is no search or filter option, so when looking for a specific message that has been sent, you have to click and look through hundreds of messages to find it. There is also no option to send messages to selected parents, it's either the whole school, the classroom or 1 family; there's no option in between.

Overall: HiMama is an accessible child care app that is giving us the perfect way of communicating with our parents from the moment we started using it. The easy way of inserting information by our teachers and sending daily reports to our parents is ideally for our school. With just a few clicks we can keep track of attendance and even send messages to either our whole school, a specific classroom or just a selected family. With the app replacing the good old paper&pen we save a lot of time on written reports. There is also less room for error when using the app as filled in information is being stored and can be continued later. It can be accessed from any tablet or computer and is, therefore, suitable for working on-the-go and no information will be lost! We have received all positive feedback from our parents working with the app on their smartphones and especially the timeline feature with uploaded pictures and/or video is a favorite. Overall, If you are looking for a child care app we would highly recommend HiMama to anyone!

Has a nice ring to it :)

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Can send information to families and individual parents easily as well as pictures.

Cons: Would like to be able to add different skills and indicators

Overall: Overall, very happy with it. There are many useful aspects included in the app. The teacher's only complaint is finding the time to enter all the information. They also thought it would be helpful if they could add different skills and indicators to the current ones. Parents do like it!

Recommendations to other buyers: On the menu calendar, it would be helpful if the first week is split between 2 months could show the whole week at a glance.

Review for the Himama app.

Dec 06, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: My staff and I enjoy using the Hi mama app daily. It is easy to let the parents know how their children are doing throughout the day. We like the option to add development skills with the pictures.

Hi Mama Rocks!

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Cons: The only negative comment I have heard is the name of the program, Hi Mama. Dads are not crazy about the name; they feel it slights their role in their children's lives.

Overall: This program has completely changed our way of communicating to the families we serve. They feel involved and can't wait to get pictures sent to them throughout the day. The families are able to communicate with the teachers in real time and the teachers are able to respond immediately. We have to move children to different rooms at the end of the day, and this software makes it so easy to track them.

Best technology move ever!

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: ease of use, families see what their child is doing daily, allows us to enter development goals, menus etc.

Cons: Although there are improvements daily, there is still some things we would appreciate being added

Overall: The HI MAMA app has not only enabled our families to see what their child is doing each day, it has allowed our educators to have MORE hands on time with the children! The app is so quick and easy to fill out; it is much preferred to written daily reports. It meets our Quality Assurance measures, makes families happier (as they can see their child busy with happy faces) and allows me as Supervisor to see at a glance who is in, what reports are done, and keep track of the families using it and checking in! By far, the easiest and best piece of technology we have invested in!!

Our parents LOVE it

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Sending pictures to parents

Overall: Our parents absolutely love this program. Sending pictures and lessons to multiple students at once at a click of the computer!

Best Communitcation Tool Ever

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like how easy it is to learn how to use it. We have quite a few supply staff and they all have been able to master inputting the information when are covering for a full-time staff.

Cons: My Staff tells me that the domains for the Toddlers are not useful. Also, it would be handy sometimes if there was a blank space to put in their own idea, such as the mood for the day.

Overall: Using the Hi Mama app has been great. The staff finds it easy to use in comparison to writing everything by hand every day. The support when we have an issue has also been great. When we email the response is fast and easy to implement.
The parents can not say enough good stuff about the app. They love the photos throughout the day and the fact that they have the menu available to them when meal planning for at home.
The price is also very affordable and it is worth every penny.

Very happy with HiMama!

Dec 06, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using HiMama for a little over a year and the teachers love it, the program is so easy to use and makes communication with our working parents very easy. We have received great feedback so far from our parent community!

We could not be happier!

Dec 06, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: how easy it is to use it and how fast my teachers can input the child's information thought the day

Cons: there are a couple of options that I wish could be a little easier, which i have noted on the advice box.

Overall: We have been using Himama for over a year we could not be happier! Parents love the value and the extra channel of communication that they get with the easy with the ability to send messages directly to the classroom teacher. My teachers are able to send pictures, videos and update parents on how their child is doing. Over all this application was one of the best investments we made at our Daycare, and I can truly say that no other app compares to Himama.

Recommendations to other buyers: I wish that to change classroom i didn't have to do so many steps. I liked it how before I was just able to change the classroom without having to go through the whole graduate them and then having to create another classroom. Also I wish that I could have the ability to update the parent's email when and if they change emails. Most of them have come to me to help them change it and since I'm not able to I have to tell them to call Himama customer support or go in their app. Is more a convenience factor and the ability to resolve my client's issues that I wish i could update basic information like that.

The Village!

Dec 06, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: -Less Paperwork
-Easy to use

Overall: This software makes a lot of things easier, for example, Inputting children's registration and immunizations. Being able to get all different reports ex: attendance, projections etc. There is a lot less paperwork because of this software. I love it!

Fantastic app!

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ease of use... the ability for us to contact parents via the app

Cons: Not being able to enter multiple diaper changes for one child at one time.

Overall: We love HiMama. It has received such good feedback from parents and even our licensing inspector has praised our ability to

Recommendations to other buyers: I would love if you integrated a timesheet component for staff, and it could track arrival times of children and see when more staff are needed, etc

ITS FANTASTIC PARENTS LOVE IT GRANDPARENTS LOVE IT ITS A BIG HIT :)

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I AM THE SUPERVISOR OF THE CENTRE, I GET TO SEE THE PLEASURE OF THE NEWBORN MOMMY'S GETTING TO SEE THERE CHILDREN DAILY.

Ease of use, great communication tool between parent and home, real time updates!

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: ease, real time updates, pictures to families

Cons: Journal entries, the app

Overall: We use Hi Mama in our 80+ kids child care facility. I love the ease of the home screen, how easy it is to communicate with families, and real time updates. Our families love seeing pictures of what their little one is doing throughout the day. The mobile app for families is not as nice as the web version, but still really nice.
Any issue or concern we have ever had, Hi Mama customer service was quick to resolve, help us figure out a solution, and make everything go smoothly. We are so happy we made the transition to paper daily sheet to this awesome software!

Customer Satisfaction Review!.

Dec 06, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We introduced the Hi Mama app about 1 yr ago and have never looked back. I love how the 4 Foundations of the document "How does Learning Happen" tie right into the program along with the elect document. We have had more parent engagement than ever before, which is amazing. One thing that we have noticed is that some families rely only on the Hi Mama for communication between the educators and themselves. This can be a barrier because we want them to have the open communication, also if the internet goes down or the educators do not have the time to fill out the daily reports resulting in some parents being upset that they did not get a report or not enough pictures of their child are being sent. We advise them that the needs of the children are the 1st priority, then the Hi Mama will be done.

Great program

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use

Overall: Himama is easy to use for teachers. It has great features, and parents love it. It gives parents a daily report with important information, such as nap info, meal info, bathroom info, and pictures for activities. We also do a write up of the day, so parents know how their child's day goes. It is a great communication tool, and I recommend this program to all childcare providers.

We love HiMama!

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Pictures

Overall: Thank you for all your help and support along the way, HiMama. We love the app and we have received such great feedback from parents at our center!

An awesome program

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We absolutely love sharing the joy we see during the day with our families! Parents can't get enough!!

Love it! HiMama is great :)

Nov 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I absolutely love getting photos of and updates about my daughter while she is at daycare during the day. My favourite part is that the messages and photos come to my email and I can save them forever. I'm able to search back and see pictures all the way back to when my daughter first started daycare 2 years ago :).

Peace of mind!!

Nov 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love seeing what my little one is up to while I'm at work. Sometimes there are days when my little one isn't having a great morning or drop off, but 5 min after I leave himama seems me a picture of her happy and playing. That way i don't stress all day about her. It's great!!

Happy Mama

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love getting photo updates of my little one and it's easy to connect with the teachers if needed. The HiMama app is a nice little "extra" to have!

Birds eye view

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Birds eye view - love the opportunity to immediately see and respond to pictures of my darling grandchild!

Love this App!

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love the HiMama program. It really brightens my day to see my daughter playing and having fun.

HiMama App - Great!

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love the ability to see the activities that my 1 year old engages in day over day. I also like being able to chat with her teachers if necessary. GREAT APP!

Love this App

Nov 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love this App!

This is such a great app!! I love being able to see what my little guy does at school!

Love this app!

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This app is such a great way to stay connected to my baby at daycare. His teachers use it to send me daily photos and progress reports. I love receiving these updates - it totally brightens my day.

Good service

Oct 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Seeing pictures of my grandson throughout the day. I look forward to them.

Cons: Don't have a comment

Overall: I enjoy getting pictures of my grandson while at daycare. It gives me comfort knowing he is having fun and enjoying his day.

Recommendations to other buyers: None

Love the service but the IOS App good but not great

Oct 13, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality

Comments: HiMama is a great way to get updates on your child through the day. I would like to see more updates but I think that would be more of a function of the facility than the application although it could have to do with usability. The IOS app should be optimized for switching between functions, going to view an update and switching back. Adding comments is tricky and doesn't work all the time. WHen you see a post with a pic, to see the whole pic you have to click twice (using an iPhone 5 with ios 10), once to get into the post and then again to view the picture. You should be able to view the picture right from the main page or have it full size when you go into the post. The ability to swipe between posts would be good rather than having to go back from a post to the main screen and then scroll to the next one. Scrolling on the main page and then clicking on an image sometimes causes the app to shudder and then navigate you to the first post entry.

Vendor Response

by HiMama on October 14, 2016

Thanks for the feedback Ralston. Glad to hear you're enjoying HiMama updates of your child! We've passed along your feedback about the app to our product team as we're always looking to improve. In fact, we already have a couple of these suggestions on our radar!

Easy to use

Oct 10, 2016
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I've been using Hi Mama even though I'm not a mama. Not sure how I've been getting away with it for so long. It's easy to use. Just wish it would store maybe a weeks worth of reports for review as other similar apps do.

Vendor Response

by HiMama on October 13, 2016

Hi Eric, thanks for your feedback on HiMama. Great news! Whether you're an educator or a parent, you can access ALL of a child's historic reports. If you're an educator, just go to a child's profile and select 'Daily reports'. If you're a parent, just log in at himama.com, and go to the 'Reports' tab. Happy Sharing!

Excellent app!

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Excellent app! It really keeps the parents informed about their children's progress while in daycare.

Love this App!

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love looking forward to seeing the daily activities my son is doing at daycare and the daily reports help me know what he ate, when he napped, what games he played, etc.

Piece of mind

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Since Discovering Me Academy has implemented the HiMama app, receiving notifications throughout the day has been the highlight of my day.

It gives me a true piece of mind to see my children and their activities as well as receive alerts on upcoming events and their curriculum. Thank you DMA and HiMama!

Great Information

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The information we receive is great, it allows us to keep track of nap times throughout the week so we can keep the schedule on the weekend.

Great Child Care App!

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We like the ease of communication it enables with our daycare. We also love receiving photos and updates about our son's activities throughout the day. It's an awesome alternative to a "24/7 surveillance" that some daycare have. We wouldn't like that.

Great App - Love it!

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Awesome love seeing my little guy during my busy day. Puts a smile on my face seeing him enjoying his time away from me. Growing and learning.

BEST APP EVER! HIGHLY recommend!

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The pictures and updates completely make my day! Love being able to be Involved in my child's daily activities!

LOVELY MOMENTS OF MY DAY

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: These pictures sent by you guys are amazing.

Please send more and more and more and more ... Thank you for this amazing blog.

HiMama is Awesome!

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: As grandmother a.k.a. Oma, I just love getting updates of my granddaughter at the daycare that she is at. The pictures, videos and listed activities make my day. It is a great comfort to her parents as well. Thank you! Bernadette Johnston

Fantastic App

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This app is fantastic I know back home if she slept well or if she ate well and can adapt. I'm always so glad to see a picture during the day, I know the ladies are great with her and she has always a fantastic day, but I miss her so much ;-)!
I never had the situation but if she gets sick this app could help because I would have all the information on it!

Wonderful App

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I really enjoy receiving pictures of my child throughout the day and be able to see what activities they are doing. It isnt as good as being there myself but it is definitely the next best thing. App is easy to use and I like the reports at the end if the day.
I also like how it notifies me when my child has been picked up and how I can easily communicate with my sons teachers. Definitely a wonderful app.

Love this App

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love seeing updates of my boy during his day. I feel connected to his teachers and get some insight of what his day is like. The messaging feature is great to share quick notes with his teachers. Being able to share the photos with his grandparents helps them feel connected, too.

Great App!

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We love HiMama for the great photos and updates that we get from the staff at our son's daycare. They take time to put information in about what he's doing and learning, and it makes all the difference in our day when we get to hear about his development in school and see it for ourselves. Also, we use the daily report to help us in feeding him dinner when he comes home when he needs to be in bed by, and in other ways that help us understand his needs at the end of the day. It's the best, and we're so glad that our daycare uses it!

I love the app

Sep 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I love the app, I stay connected to my son all day while I am at work. I get a lot of information about his day and I simply love it.

Nice app! Hope to see it grow.

Jul 28, 2016
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I love the basic design of this app - the photos and the daily report. The photos are of good quality which makes the experience even better. I can even post comments which is another feature that I enjoy.

Cons: One feature that has bothered me is the navigation aspect. At times, when I try to scroll a photo down to see the comments posted, I am directed to a blank page. I really hope this gets fixed and navigating is made smoother.

Overall: I use the HiMama app to know about what my niece is up to at her day care. I stay in India and my niece is currently residing in the US. So, the app is an amazing way to see her in action, DAILY! Its a real pleasure looking at her photographs and getting to know how she is spending her time. All-in-all, the app is truly serving its purpose.

Recommendations to other buyers: I have a few things to ask for - 1) I would love if the app allowed to download and save pictures into my device; 2) I hope to see the feature of videos soon. Its good to see photos and videos would take the experience to another level 3) I suppose the app is only iPhone compatible right now. So, I would love if it will soon be made accessible on iPad/other devices too.

Himama app is great

Jul 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use.

Cons: None

Overall: The app was great. Was very nervous about leaving my 2 year old. The daycare sent updates and pictures through out the day.

Recommendations to other buyers: App worked great on my Samsung phone. Loved it.

Wonderful App.

Jul 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ease of use for both the parent and provider.

Cons: Sometimes when e-mails are sent I don't get a notification on my app and it only goes to my e-mail, so I do not get some messages as quickly.

Overall: I love everything about this App. I like that I can see what my child is doing throughout her day without it causing a disruption to her day. Seeing pictures of her having a great time in care makes my day so much better!

Awesome App!

Jul 07, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Great app for parents to keep up with daily activities of their children.

Cons: it was difficult at first to navigate where to see a picture versus seeing the breakdown of the day. i learned it quickly and am now used to navigating the app.

Overall: I think it is so awesome that I can read about what my daughter is doing all day and actually see her when I am having "mommy withdrawl" :). There are times when I cant actually call due to work but I can just send a message if necessary and it is right there with her teacher.

Amazing Program

Jul 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I enjoy getting updates and pictures of my son throughout the day.
I enjoy getting updates and pictures of my son throughout the day.

Two Thumbs Up for Hi Mama

Jul 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I am the Nana of two children attending Bright Path and the Hi Mama information I receive on our grandchildren is wonderful. We feel like we stay connected with them and when we interact with them we can ask how there experience was with the picture and information that was posted. Keep up the great work.

Life with HiMama is so much better

Jul 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: With HiMama, the pictures and videos are great and as a family we comment on them on HiMama. What's even better is visibility to what our son does every day, and what to expect when he comes home. Everything from diaper/toilet training reports, to total nap time, to interesting notes in what he's learned and what he's excited about - are all things that we continue at home from daycare. As a result our son is happy, and growing more social and smarter every day. I recommend it to every parent of a toddler we know and when they see what we have, I'm sure they're asking what their daycare has, because it isn't as good as this. Thank you HiMama. Good job!

Recommendations to other buyers: Can we do two way video?

Love the app.

Jul 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Himama is an excellent app which allows parents to know about their kids at nursery.
We love it. http://www.mommydil.com/new-born/apps-new-mom-baby/
Its included in my list of must have apps on my blog

Love the program

Jul 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I also like that we can communicate with her teachers throughout the day if there are any questions or concerns.

Overall: So grateful to have this program. Our child is at daycare for extended periods of time so it is reassuring to have all the information and the photos are a great perk!

Love it love it

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Pictures

Cons: None

Overall: I love getting pictures and updates on what my kid is doing throughout the day. You can't go wrong sending a mother who isn't happy leaving their kid a picture to show they are just fine.

Recommendations to other buyers: Love it

Great way to keep updated about my little one!

Jun 21, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I love that I could see parts of the report during the day. It gave me an idea of what was going on and what kind of day he was having.

Cons: I find it difficult to navigate to the daily logs at times, especially on the smart phone version. Often times it would take a little bit of searching to find what I was looking for. A more comprehensive menu or toolbar would be helpful.

Overall: I love that HiMama kept me updated with what was happening with my little one throughout the day. Having an infant, it's especially helpful to know when he last ate, was changed, and napped. Particularly if say my husband picked him up from daycare that day, or if I was in a hurry and didn't have a chance to chat with the teachers about his day.

Recommendations to other buyers: A great tool to communicate with my daycare provider as well as keep updated on my little one's day!

Only as good as the user

Jun 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: the detail is great and seems to be flexible enough that the caregivers can use it without duplicating messages day to day.

Cons: There seems to be an error with some of the photos that are posted. Caregivers tend to photograph in portrait but the view in the report is square so it doesn't look great. Sometimes if you click on the photo to expand some times it gets an error so you are stuck with the square view.

Overall: Nice app and easy to use but very dependant on how well the childcare provider knows the software. They can make it great or not.

Recommendations to other buyers: Some of the features are not used so it really depends on the organization how much they want to maximize the features app. We can't send messages back and forth, it really is just an update tool which is still lovely to get.

Best messages of my day!

Jun 19, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Regular base updates complimented with pictures and featured events! Love this!!! We were so happy when this was added to our daycare's general operations.

UI needs to be simplified

Jun 18, 2016
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: that i can get reports and images from the daycare

Cons: confusing. image and video upload doesn't work well.

Overall: I love the concept but the implementation seems lacking. Image and video uploads don't really work or they're restricted to be very short clips. The interface is confusing. I think the UI needs to be reworked as it is not entirely intuitive.

Recommendations to other buyers: clean up the UI and simplify everything

Vendor Response

by HiMama on June 24, 2016

Hi Frank, Thanks for taking the time to provide us with this feedback. We have user interface enhancements planned for an upcoming upgrade to our HiMama Parent app so we hope this will make things a bit more simple for you. Watch out for that soon!

Daily Snippets Make Going Back to Work Easier

Jun 17, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I really only use it as an app on a mobile device. I should look at it from a desktop perspective as well.

Cons: Nothing really with the functionality - just a direct message feature would be awesome!

Overall: The HiMama app was brought to our use by the day care facility. They use it to give daily updates of our child. I do appreciate receiving the updates and the pictures when they get a chance to send them. The only issue I find is the inability to send a direct type message to the child care facility attendants. I would like to have an area for "supplies" that are running low etc (like diapers, wipes, ointment).

Recommendations to other buyers: No. I appreciate the peace of mind it has given me after returning to work.

Vendor Response

by HiMama on June 24, 2016

Hi Sandy, Thanks so much for leaving us a review. Also, great news - there is a direct message feature in the app! Just select the comment / message icon always visible in the middle of the bottom toolbar. This will send a message directly to your child's educator. If any questions, send us an email to support@himama.com.

Not that informative

Jun 17, 2016
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Comments: To get any updates, I had to update the page: go through the name and click on the page icon every time. I like that I get info about what my child is doing, but the info applies to the whole class. All the other functions are not very useful, as I do not want to post anything on there.

Recommendations to other buyers: Notifications for any updates, and more user friendly.

Vendor Response

by HiMama on June 24, 2016

Hi Winnie, Thanks for taking the time to provide us with this feedback. I would encourage you to get in touch with us either at support@himama.com or 1-800-905-1876 as you may be experiencing some device specific technical issues. Typically, you would receive a push notification for any updates, and could access those updates in one or maximum two clicks. I would also encourage you to speak with your child's educator about the types of information you would like to receive about your child. Class activities are nice to receive, but you can also request updates specific to your child. Hope that helps!

Modern Parenting

Jun 17, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Alleviates a lot of guilt for working moms.
Give you a sense of relief to see pics and know they are having fun, socializing and learning.

Be in the know

Jun 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Daily updates

Overall: Keeps you in the know with visual proof that all is well and your child is happy, safe and well taken care of.

Keep in touch.

Jun 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Everything

Cons: You can only see the most recent daily report.

Overall: I love getting photo updates of my little ones day and how happy she is with her friends everyday. ;)

Vendor Response

by HiMama on June 24, 2016

Hi Brenda, Thanks so much for the feedback! If you would like to see previous daily reports for your child you can log into the website at www.himama.com. Enjoy!

The PlaySpace

Jun 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The PlaySpace is loving HiMama! It has been so easy to navigate through. We have been able to keep in constant contact with the parents which has been great!! Parents are saying that they love being able to see what their child is up to throughout the day.

Love Hi Mama

Jun 09, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: hi mama updates in the day are the best. When I see my girl smiling having fun it makes my day! great program.

I love HiMama!!!

Jun 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: HiMama is so great! I get to see pictures of my daughter throughout each and every day, and I have a record of what she has done. I don't know what I'll do without it when she goes to kindergarten in September!

Great app

Jun 09, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I always look forward to reading the reports. I also love getting photos and videos. I just wish the app included their daily activities so that we can have an insight to what they do during their time at the daycare.

Highlight of my day

Jun 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love the emails that pop into my inbox that show what my son is doing throughout the day. It gives me piece of mind he is enjoying himself when I am not around. I especially love the tile photos so I can see what he is doing with his friends and teachers at school!

LOVE IT!!

Jun 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: HiMama is literally the highlight of my day!!! I love seeing what our little munchkin is up to throughout the day. It also gives me piece of mind that she's doing well, having a good day and she's happy. (Especially on those days when drop off doesn't go so well) I get to see 5 min later she's not crying anymore and she's happy playing. Thanks hi mama for keeping this mama connected, even when I can't be with my girl! :)

Great App and Saves Paper

May 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We love this app. I installed it on my personal phone and on my child's tablet. My child loves to see himself in photos at daycare. He take great pride in explaining what he was doing in each photo. I like the daily review of his meals/snacks, mood, and activities.

awesome to see pics of son but what about other info like how well he napped, how much he ate, etc?

Apr 28, 2016
2/5
Overall
2 / 5
Ease of Use
3 / 5
Customer Support

Comments: very annoying to get an email for each post in hi mama, but at least I did get a response when I emailed asking if notifications could be turned off. I love the idea, but I feel I get much less information using this app vs the traditional book/agenda like how well my son napped, how much he ate, how many accidents he had, his mood etc. Some workers use app much more than others - I get way more pics of my niece then my son, because her day care worker is young and tech savvy, more so then my son's main daycare worker

Vendor Response

by HiMama on May 02, 2016

Hi Jacky, Thank you for taking the time to submit your thoughts. If you would like to turn off email notifications on your HiMama account, you can do so from your settings. I would also encourage you to speak with your child care provider about any inconsistencies in the types and amount of information that you receive in your daily reports. I am confident that they will be happy to hear your feedback! Feel free to reach out to us at support@himama.com or 1-800-905-1876 if you need assistance in any way. Thanks again!

Perfect way to keep in touch!

Apr 26, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I love seeing what my little one is up to throughout the day. I am able to hear about the days events, the ups and downs, and get notifications of what is upcoming. I wish the app had all the features the website did.

Love it!

Apr 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love this app! This is the first care center that my daughter has been in and the ability to have the on going communication is great! Love that I can include Grandparents and other family members to the account so they can get the pictures too! :)

Thanks for everything!

Great product for keeping parents in the loop with their child's daycare during the day!

Apr 25, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love this product and was so pleased when my child's daycare centre adopted it. I really enjoy receiving the photos and updates. Seeing the emails brightens my day and allows for even better conversation with my toddler about her day when I can see exactly what she has been up to. Definitely recommend!

Great way to get updates from daycare

Apr 22, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: I'm really glad my daycare uses himama - it's an easy way to get pictures and updates on sleeping, eating and needed supplies. I also like the picture sharing - but I wish I could still save the pictures from the app.

Looking at the photos from my email account

Apr 22, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Sometimes when I click on the photo it likes with Internet and I need to sign u which sucks. We can't zoom in the photo which

Vendor Response

by HiMama on April 25, 2016

Thanks for the feedback, Chantal. If you tap a photo on the HiMama Parent app to open it up you can then zoom in and out. Get in touch with us at support@himama.com if there's anything else we can help you with!

HiMama is the best application!

Apr 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Not only is HiMama incredibly easy to access, etc. - IT IS THE BEST APP TO KNOW AND RETAIN WHAT YOUR CHILD HAS DONE DAY TO DAY! It is awesome to check throughout the day to see what my little one is up to. Is she happy? Is she eating? What are they up to over there? It is all there, and updated throughout the day. This app has made having my child at a care facility during the day, much easier on her parents!

Emails

Mar 18, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: It is cumbersome to receive an email for each post... Also I receive a notice and email for my nephews daily report bit dorm have permission to view it. If I don't have permission to view it, why am I being notified that the report is ready?

Vendor Response

by HiMama on March 18, 2016

Thanks so much for your feedback, Josee! For privacy reasons, you must be logged in to view a daily report. We would love to help you set up your personal HiMama log in. Just get in touch with us at support@himama.com and we'll get you going!

Amazing app

Mar 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using HiMama since September. As a working mom who went back to work, leaving my daughter at a daycare was difficult but the first time I received an update about what she was doing, made me cry because I could see that she was happy and in great hands. We have also seen the progress in potty training as we can see how many times a day she uses the potty. Thanks HiMama, you made this transition back to work easier for mom!

I enjoy the software and being able to see my kid everyday.

Mar 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I like getting a picture everyday. I don't think the teachers care to use the program since usually I don't get accurate information. They always say something different than what they fill out on the app

Love It

Mar 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love the app on my android phone, while I'm at work the pictures and reports are very helpful to ease my mind!
the only con I could think of is that you can't open the history of the other days on the app itself you have to log onto a computer...

Good

Feb 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software is good

Great app!

Feb 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's great to get a systematic summary each evening on how my child did!

Great App

Feb 18, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: The app is fantastic to see what our child is getting up to at daycare. Always nice to see who her friends are and what they get up to as well.

Useful for communicating with the teachers as well in regards to more diapers, or specific activity days coming up.

No issues with the app.

Love this app

Feb 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This app is amazing allows me to know what my child is doing in school all day without having to call and check up on him. The only thing I wish the app offered is the option to save the videos uploaded by the daycare onto the Cellphone. Hands down my favorite app used on my phone and the customer service is amazing and quick to deal with issues that arose.

Mobile app not as easy as desktop

Feb 09, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Software works well on desktop for replying to adding comments. Difficult to navigate on the mobile app.

it's a fantastic tool. offers much insight to our child's daily experiences.

Feb 09, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Perhaps more detail could be offered for the amount of food eaten. Maybe a rating or scale instead of some, most, all.

Excellent software

Jan 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I like this App

HiMama is a great software that keeps us updated with our children

Jan 30, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: It is easy to use but it would be better if we can save photos and videos easier from the headline or report.
Using icons in the comments would be lovely.

Only as good as your daycare

Jan 29, 2016
2/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Only as good as person inputting info. Most days we don't get full reports.

App is easy enough to use.

Fabulous app

Jan 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: All my friends who have kids in daycare want this app and plan to bring up to their centres about getting it! It made for a much easier transition when I went back to work plus I love getting the updates through to day!

awesome concept.

Jan 29, 2016
5/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Love the fact I get pictures and reports.
Access to reports can be a multistep procees. Room for improvement in this area.

excellent

Jan 29, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros
Get updates of my child during day
I don't have to remember at the end of the day to ask what they ate/how they ate, it's all there in the report.

Cons
I don't actually find the website or app all that easy to navigate for someone new to them.
I would like for my mom to get the same updates and email that I do and regardless of what I do, it seems that only I am able to get all the emails

Vendor Response

by HiMama on January 29, 2016

Thanks for the feedback, Rhianna! If you would like your Mom to get the same emails as you do, then you may want to change your privacy permissions for her in your child's Crew. You may want to give her 'Private' or 'Owner' privileges. Hope that helps!

Good app, needs polish

Jan 29, 2016
4/5
Overall
2 / 5
Ease of Use
4 / 5
Customer Support

Comments: The app could do with some polish. For instance, when you're in the report you should be able to tap to enlarge the picture. There should also be a more intuitive way to access the report without the notification.

Otherwise I do like the sections the reports contain as well as the picture history.

Vendor Response

by HiMama on January 29, 2016

Thanks for the feedback, Luke! We're implementing the ability to click through to a photo from the report which should help you with that. To access your child's report without the notification, just click on the icon next to your child's photo in the left menu. Thanks again!

great way to keep in touch while away from my child

Jan 21, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I absolutely love this app! Definitely puts a first time mom at ease while her baby is in daycare, especially those first couple weeks!

HiMama

Jan 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The parents in my program LOVE this app. The staff and myself have adjusted nicely to navigating it. I love that my staff can input their lessons and attach them with a photo of the actual lesson. It also reduces the amount of printing and copying we do to maintain our old lessons. Kalia Schools loves HiMama!!

love getting updates, nice to not miss anything when you cannot be there

Jan 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to just click on the app and check in with your child so you don't miss anything

At a glance. . .

Dec 28, 2015
2/5
Overall
2 / 5
Ease of Use
3 / 5
Customer Support

Comments: This is not the easiest app out there but it let's me communicate with my daughter's teacher during the day so that's a plus other than that not a huge fan. The website is more user friendly than the app.

Vendor Response

by HiMama on December 29, 2015

Thanks for the feedback Jaime. If there's anything specific about the app that you feel would make it easier for you to use, we would love to get your input. We can also give you tips on how to use the app most effectively. Drop us a note at support@himama.com or give us a call at 1-800-905-1876 and we'll be glad to help.

Great experience. Check at end day and know what has occurred.

Dec 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love getting the updates and seeing the photos. Great way to get informed with how the day went. Conversation starter with child during dinner.

We have one parent who does a lot of work travel and this gives them an excellent way to stay informed.

Please keep this up, very much a value added service that differentiates you from other centres.

ok for end of day review

Dec 22, 2015
2/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Would like to have updates through the day. Don't like having to send morning email. Would rather add update in morning before drop off.

Vendor Response

by HiMama on December 23, 2015

Thanks for your feedback, Crystal! You can access updates at any time during the day by logging into himama.com or into the HiMama Parent app available in the App Store and Google Play. The next version of the HiMama Parent app will also give you the ability to message your child care provider directly from the app. Feel free to get in touch with us at support@himama.com if you would like any further clarification.

Very easy to use, upgrades are very helpful

Dec 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to quickly send pictures and emails to parents.
We would love to have a way to select a few children to email messages to, or to send pics to only a few families instead of doing it one at a time.

Vendor Response

by HiMama on December 21, 2015

Thanks so much for your feedback, Tammy! You can indeed send messages or pictures to a select number of families instead of doing one at a time. When adding an update simply select the children that you would like to add the update for and only the families of those children will receive the message and/or picture. Hope that helps!

Daycare ap

Dec 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love being able to communicate with my child's teachers and see a glimpse of what they are up to during the day.

Good

Dec 15, 2015
5/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: I am happy that The Children house of Montessori started this and kept us updated

Great

Dec 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great experience

Use daily

Dec 14, 2015
4/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: I wish there was a way to save a high res photo of the photos shared through himama. Otherwise, enjoy its functionality.

Great concept, app features need to be improved

Dec 09, 2015
3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: When our daycare introduced the app, we were very excited. The staff were able to send us daily reports on food intake, bowel movements, napping times and even images. We signed up for the app and were excited to use it. Its a good check into the previous photos that had been taken. As for usage, I wish the app would allow me to download the photos of my kids. The teachers take photos everyday but rarely remember to send it by email as well. It would be nice to either select in the app to have images emailed or to be able to download images. Also, the images that are being uploaded or emailed are really low resolution even if they are being taken by an ipad which have good solutions. It also be great if I could also access the daily reports historically. I can go back to the emails that are sent daily but that would defeat the purpose of the app. Why would I need the app? We only use the app as the daycare uses it. If not, the functionality is limited for home use so without the ability to do some of the things mentioned, we wouldn't recommend it for family to log in or use it at home.

Excellent

Dec 09, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love using HiMama, I get to see my son while im at work. He brightens up my day while im working...

A few bugs

Dec 09, 2015
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: The calendar should be available on the app as well. Sometimes I get email notifications and sometimes I don't. No easy way to download pics from the app. Often the app would close unexpectedly. Other than the bugs, I really enjoy it.

very easy to use.

Dec 09, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: The software is fine but some of the pics posted aren't clear

Very nice app

Dec 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I would like to you to put a save button for the pictures of our children

Love it

Dec 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love the communication from ECE to me. The updates of my son hitting milestones and having fun.

We are really enjoying the program HiMama, the parents love it and we love it. Very easy to use.

Nov 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: With this program we are now using it for our time sheets and attendance for the children. It makes us as supervisors, a break when it comes to attendance. I want to thank the staff at HiMama for always being great with problems.

very easy to access and fast parents are enjoying the hi mama

Nov 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: parents enjoy the hi mama, great way of communicating throughout the day

super way to connect with grandchildren and talk about their day. Great for grandparents far away.

Nov 25, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros: easy to use,connects the child experience with family,easy access daily by parents.
Cons: sometimes pictures unclear.

Amazing

Nov 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love feeling calm knowing how my child is doing at daycare!!!

great

Nov 24, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I like the email updates each day. I look forward to them. Only thing is that the app doesn't always have the updated info on it. I would like the app to co-ordinate to the online version. Also I would like to be able to upload more then one pic at a time and have more then one pic per date

Love it!

Nov 24, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Staff are finding it easy to use, like being able to send notes to all parents at once.
Waiting for better WiFi

Parents love getting pictures of their children during the day. Great way to be involved while being at work.

Overall great program

Great layout. Easy to learn to use this app even when you aren't too technologically inclined.

Nov 23, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The parents response has been overwhelmingly positive! The only issue coming from staff is the amount of time it can take to input information. I(t can be time consuming.

awesome

Nov 18, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Awesome app good way to keep in touch

Good

Nov 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I really find it so

Connects me with my grandchild

Nov 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love the way I can see my grandchild on a daily basis as I live in Scotland and she is in Canada

Great to see what the kids are up to.

Nov 10, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros: photos, instant updates

Can't use on mobile!

Nov 10, 2015
3/5
Overall
2 / 5
Ease of Use
3 / 5
Customer Support

Comments: It would be a fantastic program if I could access it on my cell phone. The website crashes frequently on my phone and app is horrible! I can access anything on the app. Please fix this!

Vendor Response

by HiMama on November 12, 2015

Thanks for your feedback Kate. We would love to help you access what you're looking for on your cell phone. I would recommend that you get in touch with us at support@himama.com or even call us directly at 1-800-905-1876. Someone on our team will be more than happy to help you get to the bottom of it.

Good program

Nov 10, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Would really like an easier way to save photos from the app. I have to log on to the website and save them from there. Would like to save directly to my iPhone. Also would be better to be able to share posts to my crew from the app. Not just a link in the email.
I like how easy it is to communicate with the center.

Good

Nov 10, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love the idea!

More kid friendly and easy to explore. My kids love looking at there day with me. Would be great if they could navigate it.

Good idea poor execution

Nov 10, 2015
3/5
Overall
2 / 5
Ease of Use
1 / 5
Customer Support

Comments: Your software doesn't seem to allow multiple parents to receive the updates for the children.

Vendor Response

by HiMama on November 12, 2015

Good news! HiMama does indeed allow multiple parents to receive updates for children. You can either ask your child care provider to add you to your child's account or have the other parent / guardian add you to your child's account. We hope you're able to set this up and if you have any questions at all please don't hesitate to contact us at support@himama.com or call us directly at 1-800-905-1876 and we'll be happy to work it out with you.

Very good

Nov 04, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Very easy to use.
Photos are great quality.
When this was first launched at the school we were getting 2-3 pictures during the day which was great for parents. It brings a smile and a laugh and a sense of comfort when pictures are sent throughout the day especially for the younger kids.

The past 6 months there is only one picture at the end of the day which I look at at night after I put the kids to sleep. Not sure if this is the contract between the school and himama or if it's possible to allow 1-2 pictures during the day.

The app is very good.

Nov 03, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Great app - navigation isn't super intuitive though. Takes a while to figure out where to find things. For example, the day's report. You need to hit the little page icon.
Also for the meal section, it indicates what my child ate but since I don't always drop him off I don't know what the meal actually was. Would be nice if on the report it indicated the offered meal and what he actually ate.
Overall, the app is a great and easy way to keep connected with his school.

Vendor Response

by HiMama on November 05, 2015

Thanks for this insightful feedback, Mai! We'll pass these comments along to our team.

Love it!

Nov 03, 2015
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: So nice to be able to hear about my kids' day & ask them about it on the way home from daycare. Added bonus being able to share pics & stories with extended family who live far away

Amazing!

Nov 03, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: I love himama! It's so great seeing photos and getting updates of my son throughout the day! It always puts a smile on my face to hear how he is doing or see him having fun! (It was especially helpful when I first sent him to daycare n had to go back to work!)

Amazing!

Nov 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Gives you peace of mind while your child is at daycare. Love the daily pictures and the ability to share select info with others.

I use it on my phone to keep track of activity. I have been using it for approximately a year,

Nov 03, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: Easy to use
Crashes frequently
Great navigation
Does not require me to sign in constantly, which I appreciate
Often has updates before I see an email come through

Overall, a good software and love that I can get the daily reports for my kids electronically.

Oct 28, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros - getting pictures of the daily activities, knowing what my kids eat in a day and how much and what was offered even if they didn't eat it. Being notified if diapers/wipes, etc are needed, however a couple days notice of "running low" might be good as I sometimes forget to bring the item on the following day care day, especially if it's over a weekend. I do love the emails that we receive through the app regarding things going on at the centre. It is so much better than either word of mouth or having to locate the information on a bulletin board or something like that.

Cons - some of the teachers are not as thorough as others with providing details of the day. I never receive pictures of one of my sons in the preschool room but I receive a lot of my other son in the toddler room (which I like to receive the pictures).

It might be good to list if there was a incident in the app as well, instead of finding out about it when we pick up our kids and then having to sign the report at that time. Maybe there is a way to use electronic signature/response with the incident reports. Have the report in the daily report for the kids and then the parents have to click on a button within the incident report to acknowledge that they are aware of the incident and the measures taken to make it better (just like the paper copies). That would also lessen the burden of the teachers at the end of the day (when it's crazy busy) to have to get a parent to read and sign the incident report. I understand that parents might not respond to the report in the app. If that's the case, if the app is 2-way (as in the teacher can see that the parent has either responded or not by the time they pick up their kids) then the teacher can have the parent read the report at the time of pick up.

I love HiMama! :) It keeps me connected

Oct 28, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I love receiving HiMama!! As a parent, it's the highlight of my day while I'm at work to receive a photo of my daughter. I literally drop whatever I'm doing to look at the photo. The only negative comment I have is that sometimes I don't always get the e-mail notification "look what I'm doing" which indicates there is a photo to look at....quite often a day will go by & I realize I didn't receive a photo so I will go on the site to look & find there are several photos there but no notification was received. I also love receiveing updates/memos from the daycare through HiMama rather than having to stop & read bulletins or memos on a wipeboard at the daycare. Lastly, it's great to know what my daugther had to eat during the day so I don't give her the same thing for dinner :)

Awesome to see what my children are doing throughout the day. I like the paperless concept.

Oct 27, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: I enjoy receiving photos and like how easy it is to see what my kids ate and how long they napped.

But I find it difficult to navigate. I can always see the pictures but I can never get to the report card. I read that through my email notification.

Vendor Response

by HiMama on October 29, 2015

Thanks for the awesome feedback, Julie! To see your child's daily report (i) on the HiMama website, select the 'Reports' tab and (ii) in the HiMama Parent app, select the report icon next to your child's name in the left sidebar. Just contact us at support@himama.com if you have any questions.

Love it!

Oct 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love getting photos through the day. One picture says a thousand words to tell that my child is happy and learning. When I am not there, this is the absolute best receive and by far the best benefit of HiMama. There is also more room for communicating my childs' interests and what they are learning or working on that day. It is not limited to a small space on a paper. This has the benefit of showing the care and detail that the teacher puts into communication. All the other information remains the same as the previous written communication. However, electronic communication has the added bonus of not dropping the paper on the way out the door, or having extra little papers hanging around.

Lots of fun

Oct 27, 2015
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: It's great fun seeing what my kids are up to during their day!

Excellent program!

Oct 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This really made it easier sending my child to daycare for the first time, being able to see pictures, find out what he had eaten, naps,etc. I look forward to my daily report cards. Many of my coworkers wish they childcare providers offered this program.

Excellent program so many useful features!

Oct 21, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The HiMama software program has been a huge part of the success of our new preschool program at the Buffalo Zoo. There are so many features that dramatically improve the efficiency and overall quality of our program. I use HiMama for attendance records, lesson planning, and sharing daily reports. I will soon be using all of the collected information while conducting my parent conferences. I have heard some very positive feedback from the families of my students, who have all said they LOVE the daily reports. The report gives them a great starting place to begin a conversation about their child's day. The app took me a few days to figure things out, but I feel like I've got it down pretty well now, and I'm able to get the reports together and sent out much quicker. I'm so happy that someone contacted me about the HiMama program before we began the school year. I had never heard about it before, and now I realize all that I would have missed out on! I'm extremely pleased with the program itself, as well as the excellent customer service and support I have received right from the start. I look forward to many years to come using HiMama!

Love mama

Oct 20, 2015
5/5
Overall