User Reviews
Virtual Office Suite by Future Health
USER REVIEWS - Sorted by Date
Purchased Date: December 01, 2008
President/owner, D J Fahnestock, D C P C
November 02, 2009
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Pros
Wonderful product. Each module flow together very well. Makes great note. Wonderful company to do business with. Great support. Amazing what this product can do.
Cons
Scary at first until you get into it and find out just how much support this company will give you. Does not give us a birthday list that we can use for sending out birthday cards.
Overall
Excellent to superior. Have and will continue recommending this product to our friends and colleagues.
Purchased Date: May 01, 2009
D.C., North Star Chiropractic
October 28, 2009
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Pros
FHI provides exceptional customer support. The software is both user friendly and satisfies clinical documentation standards. Beyond that, the design quality of the software itself is state of the art-no skimping and high quality!
Cons
High cost maintenance fee.
Overall
Don't waste your money buying inferior for less.
> Vendor Responses
11/03/2009 by Future Health
Purchased Date: November 01, 2008
Owner/Doctor, Carraway Chiropractic Center
October 26, 2009
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Pros
The software package is very complete and easy to customize to my needs. I feel that EHR/EMR are going to the rule instead of the exception very soon. The trend is in that direction. FHI is ahead of that trend from what I see. The support has been great. Updates are made regularly and they are open to suggestions. I think I have talked to 90% of the people in the company at one time or another. All have been very helpful and quick to help. They seem to be working hard to become a Certified EHR/EMR software package and that is going to be important.
Speed and accuracy are important in my note taking and FHI offers that.
Cons
There are some inconsistencies in how some of the screen present but I think this is in part do to some growing pains as changes have been made. I have brought these iusse to the Tech Support departments attention and some have been addressed.
Overall
I give FHI high marks. I have used some form of computer assisited note taking for 15 years or more. FHI is the most complete package I have used.
Thumbs Up!
Purchased Date: April 01, 2009
Doctor of Chiropractic, Calisesi Chiropractic
October 26, 2009
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Pros
1. Very detailed & efficient.
2. With time anyone regardless of age can learn.
3. Webinars are excellent learning sources.
Cons
1. There as been some difficulty with initial setup but we are getting through it.
Overall
1. So far it is meeting all of our expectations.
There is a learning curve for all of us.
> Vendor Responses
10/30/2009 by Future Health
Purchased Date: August 01, 2006
CEO, Chiropractic One of Clermont
October 22, 2009
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Pros
After teaching proper record keeping for over 25 years I couldn't be more happy with my VOS. It allows me to create a complete, comprehensive daily note in as little as 30 seconds, sometimes less. I find I can enter a complete new patient record in only a few minutes. I find the ability to customize the screens and thereby my notes to be exceptional. My staff are more than satisfied with the integration of the electronic health record and Intelligent Billing. Insurance billing time has dropped dramatically and revenue increased through using this system. On those few occasions when a glitch occurred it was addressed very quickly usually within the hour.
Cons
The only Con, I wish I had this system 10 years ago.
Overall
I give Future Health's product my unqualified recommendation.
Purchased Date: March 01, 2007
Doctor of Chiropractic, owner, Red Rock Chiropractic Center
October 22, 2009
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Pros
VOS has all of the features that we wanted and needed. It is convenient and has a great layout. It is user-friendly. All of the new employees we have hired have been able to adapt well to it and catch on quickly.
VOS contains all of the information we need.
I love that we can have webinars available to learn the features and that we can watch online training videos. Also, the instant chat tech support is a great feature as well.
It's also nice that it is constantly improving and that our suggestions are heard by the developers.
We love that when companies request our notes, all it takes is a push of a button. No more making copies, digging through files, wondering if they can read the doc's chicken scratch!
There are so many more great things, but I don't have enough characters left to write anymore!
Cons
The only con (which I'm sure is normal) was just getting used to switching from our old system to VOS. It took a bit of time but now things run like clockwork.
Oh and some of our employees wish there was a spell check!
Overall
I would recommend VOS to any doctor/clinic. We researched many other companies' software and Future Health came up by far the best. We have been so pleased with it and can't even imagine practicing without it now.
Purchased Date: November 01, 2006
owner, Elkader Clinic Ltd PC
October 22, 2009
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Pros
Fantastic customer service. Like the ease of the program and the fact that it updates daily if needed. Whenever we can find a problem customer support is ready to take on the challenge.
Cons
None that I can think of now.
Overall
Fantastic program with super fantastic customer support unlike anything from product to customer support from the big box companies that I have used before.
Purchased Date: July 01, 2007
president, smith chiropractic
October 22, 2009
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Pros
this product is very efficient. It not only saves time, but creates it.
Cons
It is expensive and tough getting started. It does not change around the word on the notes between visits.
Overall
very satisfied.
> Vendor Responses
10/30/2009 by Future Health