User Reviews
Chiro QuickCharts by Midwest Software
USER REVIEWS - All reviews
Purchased Date: February 01, 2010
Doctor of Chiropractic, Evans Chiropractic
June 10, 2011
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Pros
The system works great, I love the patient check in Keosk, which allows me to run the office with little outside help. Once I got the hang the system I can fill out notes in as little as 20 seconds.
Cons
The load time to view the notes takes too long to load
Overall
I have and always will recomend this product to other DC's for the money you can not get a better EMR product.
> Vendor Responses
Really appreciate the feedback.
Chiro QuickCharts
06/10/2011 by Midwest Software
Purchased Date: October 01, 2009
Chiropractor, Dr. Susan Toron
May 30, 2011
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Pros
Easy to use, easy to quickly get a note out to a referring doctor or insurance company, very thorough in information you can put into a SOAP.
Cons
I have no complaints.
Overall
I have been using Chiro Quickcharts for over a year now, and am very happy with the product. I feel my notes are now more thorough, and I am no longer afraid that my notes won't stand up to an audit.
> Vendor Responses
We appreciate the great feedback.
Chiro QuickCharts
05/31/2011 by Midwest Software
Purchased Date: December 01, 2010
Doctor/Owner, Trinetra Wellness Centers, LLC
May 28, 2011
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Pros
Customer support and product updates are amazing. The software is easy to navigate through and getting used to it doesn't take long. Overall, insurance companies have had nothing to bother me on with the reports that this baby puts out. It's just great and paid for itself within a month.
Cons
Initially it's a bit overwhelming with the amount of choices in terms of things to click. But once you figure out your pattern and set it up (like anything else) the product is AWESOME.
Overall
HIGHLY recommend!! Easy, functional, and best of all, COMPREHENSIVE.
> Vendor Responses
We do appreciate your feedback greatly.
Chiro QuickCharts
05/30/2011 by Midwest Software
Purchased Date: December 01, 2010
Owner, Green Family Chiropractic
May 26, 2011
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Pros
Chiro Quick Charts is an amazing product that simplifies note taking and daily office tasks. The training and support staff is awesome! They are always on top of a problem, and if they don't know the answer at the moment they will get it. The system is easy to use and easily trainable for new staff members. Started my practice with this system and wouldn't change a thing. I love the fact that they are working to make it better and easier to use!
Cons
The system is easy to use and easily trainable for new staff members.
Overall
Chiro Quick Charts is an amazing product that simplifies note taking and daily office tasks. The training and support staff is awesome! They are always on top of a problem, and if they don't know the answer at the moment they will get it. The system is easy to use and easily trainable for new staff members. Started my practice with this system and wouldn't change a thing. I love the fact that they are working to make it better and easier to use!
> Vendor Responses
We appreciate you taking the time to tell others.
Chiro QuickCharts~
05/26/2011 by Midwest Software
Purchased Date: November 01, 2010
Chiropractor, Northwest Texas Spine Center
May 26, 2011
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Pros
I love that we can personalize so much of the software to fit how we might say or document certain things wheter in an exam or daily note! The customer support is top notch! We don't have many issues so we don't get to use support much but when we do, they are always on top of any issues!
Cons
Would like to see the access to change certain items to be a little easier to use, like to add lines from scratch or to change weights from metric to standard since we are not in Canada.
Overall
This product has exceeded our expectations. We are using it with ease. Our staff handles most of the imput from our verbal cues while we are treating patients and they never get behind!
> Vendor Responses
Chiro QuickCharts
05/26/2011 by Midwest Software
Purchased Date: June 01, 2010
Dr. Aaron West, Northwest Texas Spine Center
December 15, 2010
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Pros
The first thing that I love about Chrio Quick Charts is that if I have a question, there is an actual American there to help me! This is American made and American supported! It is also very simple to pick up and use and very adaptable to your specific style of practice. The team at Chiro Quick Charts are constantly coming up with updated and new items for the software making it easier and easier to use.
Cons
Not everthing is customizable. Some things are built into the system and cannot be changed. It would be nice if everthing had the ability to change to what the doctor needs.
Overall
Overall, it is 100 times better than the EMR software we were using at 4 times the price! The support is great and very fairly priced. I would recommend this software to every DC out there.
> Vendor Responses
Thank you for the feedback. We really appreciate it!
Chiro QuickCharts
02/02/2011 by Midwest Software
Purchased Date: July 01, 2009
DOCTOR OF CHIROPRACTIC, VAN DEN BERGHE CHIROPRACTIC
December 14, 2010
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Pros
ChiroQuick Charts is a very easy program to learn and use. Ideas are clearly presented.The program has so many great features. Technical support is excellent.
Cons
I have not found any cons with the program.
Overall
I would highly recommend this product to any doctor who is looking for an efficient and easy to learn note taking program.
> Vendor Responses
Have a great Christmas!
QuickCharts~
12/15/2010 by Midwest Software
Purchased Date: April 01, 2008
DC, Lauderdale Wellness Center
November 09, 2010
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Pros
We have been using Chiro Quickcharts in our office for about 2 1/2 years and have been very satisfied. Its easy to learn and easy to customize which has been nice. It has all the features that we need in our office and was far more affordable than the other software packages we looked at. Also, Alex and his team are easy to get a hold of when we do have questions.
Cons
Early versions did have a fair number of bugs but they have since been resolved. When we have encountered problems with the software, Alex has been very receptive to suggestions and has promptly fixed issues... so maybe that's more of a pro than an con.
The only other con I can think of is that the software is a bit slow switching between patient charts, although that could be my computer. Frankly it is still soooo much faster and better than paper charts, who cares?
Overall
I would highly recommend this product to other DCs. Fast, easy to learn and affordable. And working with Alex is about as easy as it gets.
> Vendor Responses
We appreciate your ongoing support as a great customer. Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
11/12/2010 by Midwest Software
Purchased Date: December 01, 2008
Chiropractor/Owner, Frederick Family Chiropractic, LLC
November 08, 2010
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Pros
This software is a great tool for our office. It helps get notes and charts finished in a timely fashion. I love that it is customizable for the practice as well.
Anytime we have an issue, customer support takes care of it quickly and then fixes the problem. Upgrades are easy to do and require little knowledge! :)
I like that the company is smaller and has more of a family-type atmosphere. They know what's going on in my business and follow up with any events we have going on such as new computers, or moving the office to a new location.
Cons
The program can run a little slow at times, but I've learned to work around it.
Overall
I highly recommend this software! I wish I had bought it when I first opened my office!
> Vendor Responses
We appreciate your ongoing support as a great customer. Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
11/12/2010 by Midwest Software
Purchased Date: January 01, 2006
DC, Coyote Chiropractic
November 04, 2010
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Pros
Full bodied and highly customizeable EMR with integration into our existing billing system. Customer support surpasses any company or product I have used in clinic. This company has not preyed on DCs promising $44,000 government kickbacks and making people believe his software had to be purchased over the others in order to gain any EMR transition benefits.
Cons
So many custom options and details available for use it can be a bit overwhelming at first.....this is where the incredible support from Alex and his company come in to play to make navigating the transition in to the new product.
Overall
HIGHLY RECOMMEND! Congrats on the ARRA certification first out of the gates......
> Vendor Responses
We appreciate your ongoing support over all these years.
Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
11/04/2010 by Midwest Software
Purchased Date: April 01, 2008
Dr, Smaldone Chiropractic
November 04, 2010
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Pros
I bought this product about 2 years ago. They are a nice family run company. To start their customers service is the best of any product I have ever purchased period. They actually answer the phone or call your right back if they aren't there. Installation was a simple. They also didn't charge me 4000 for set up and training like these other rip off companies. The product is very quick and easy to use. Everytime I've had a problem it has been resolved in a week or less.
I would recommend buying this product to anyone. Ilove love the the patient kiosk it makes patient checking as simple as 123.
Cons
uhhhh...not much
Overall
Buy it and don't look back its an amazing product
> Vendor Responses
We appreciate your ongoing support as a great customer. Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
11/04/2010 by Midwest Software
Purchased Date: January 01, 2007
Software Consultant, SMIT Services, LLC
November 01, 2010
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Pros
I have been a QuickCharts representative for 3 years now and I am very pleased overall.
Chiropractic notes is a tough business but we all work together to ensure customers are happy.
The product is very customizable and the company really cares about their doctors.
Cons
none at this time.
Overall
I have been a QuickCharts representative for 3 years now and I am very pleased overall.
Chiropractic notes is a tough business but we all work together to ensure customers are happy.
The product is very customizable and the company really cares about their doctors.
> Vendor Responses
We appreciate your ongoing support as a great representitive.
Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
11/01/2010 by Midwest Software
Purchased Date: January 01, 2008
Software Consultant, Synergistic Consulting Group, LLC
November 01, 2010
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Pros
QuickCharts proves to be fast and easily customizable. I have been a QuickCharts representative for 3 years now and I am very pleased with the level of support and service provided to my many long time customers. The product is flexible and the company goes above and beyond.
Cons
none at this time.
Overall
QuickCharts proves to be fast and easily customizable. I have been a QuickCharts representative for 3 years now and I am very pleased with the level of support and service provided to my many long time customers. The product is flexible and the company goes above and beyond.
> Vendor Responses
We appreciate your hard work and feedback to improve the product and company.
Talk Soon,
Chiro QuickCharts
11/01/2010 by Midwest Software
Purchased Date: June 01, 2010
D.C., Aspire Health and Wellness Clinic
October 28, 2010
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Pros
Chiro Quick Charts is a very impressive EHR system. I've used it from the very start of my practice and not having to worry about paper files is fantastic! It is very easy to use and the fact that practically every part of it is customizable allows it to fit anyones needs. I've customized it to my practice with no problems and if there was something I needed help with technical support was more than willing to do it for me. An added plus is technical support is American so understanding them is no problem.
The format is probably the most appealing attribute for me. I've done a lot of EHR demos and the only one that seemed to flow like a regular patient chart is Chiro Quick Charts. Usage is fast yet complete and the notes are flawless.
Cons
I really can't think of any cons at the moment. The quick charts management seems to continuously work on improving their software and they are always asking what we as users would like changed/improved. The fact that Chiro Quick Charts is the first chiropractic product to become ARRA certified is testimony to how hard the Quick Chart team works.
Overall
I would recommend Chiro Quick Charts to any doctor seeking to improve their work and patient flow.
> Vendor Responses
We appreciate your ongoing support as a great customer. Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
10/29/2010 by Midwest Software
Purchased Date: October 01, 2008
Doctor of Chiropractic / Clinic Director, Reeson Chiropractic LLC
October 28, 2010
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Pros
Product is very easy to use and is customizable. Technical support is top notch! Never any long hold times and support is done right here in the U.S. Creates great reports at the click of a button!
Cons
None that I have found
Overall
I highly recommend this to other chiropractors!
> Vendor Responses
We appreciate your ongoing support as a great customer. Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
10/28/2010 by Midwest Software
Purchased Date: December 01, 2007
Dr., Carroll Chille Chiropractic
October 28, 2010
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Pros
Our office has been using Chiro QuickCharts for the past 3 years. During that time Chiro QuickCharts, a family run business, has gone from startup to American Recovery and Reinvestment Act of 2009 (ARRA) certified. We chose Chiro QuickCharts after a consideration of all other products based on several features. The data input screens are uncluttered and easy to view. The product is customizable to meet the needs of individual practice standards. Chiro QuickCharts interfaces with many practice management software programs including Medisoft and Eclipse which allows for seamless patient data input. The Chiro QuickCharts support staff is knowledgeable, prompt and courteous. Doctors have direct input into the software feature development process. Chiro QuickCharts has shown a commitment to the chiropractic profession to improve its product to assist doctors in delivering quality patient care.
Cons
Daily start-up is slow to load.
Overall
A valuable tool to meet the changing needs of EHR.
> Vendor Responses
We appreciate your ongoing support as a great customer. Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
10/28/2010 by Midwest Software
Purchased Date: March 01, 2010
DC, Kaddatz Chiropractic
October 28, 2010
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Pros
The software is very easy to use and highly customizable to your style of recording. The support is great, like non I have had with other software companies. They know who you are and respond very quickly to any questions or problems you may have. The software covers a incredible array of templates / screen to cover any and all of your recording needs and you can easily include or disable those you do not use in your practice. Best of all you get this with out the need to purchase additional modules. I also like that the patient screen has the past visits shown in a "travel card" style which quickly allows me to easily get the progression in the treatment of the patient on one screen. While I do not use it at this time personally, patient self check in is included.
Cons
I have non at this time. When I have a question it is answered quickly. If I have request to add something (MVA report screen) I get a call back which shows how to add it as a custom screen and also that it has been referred to programming for inclusion in a future release.
Overall
I would not hesitate to recommend this software to a colleague an have on several occasions.
> Vendor Responses
We appreciate your ongoing support as a great customer. Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
10/28/2010 by Midwest Software
Purchased Date: April 01, 2007
Chiropractor, PRAVO Wellness Centre
October 28, 2010
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Pros
Finally a program that is user friendly, I am not a "computer person". Now sending medical records is a breeze and takes minimal effort for my staff to prepare, which makes payment turn around twice as fast!
ChiroQuick Charts is the ONLY company that speaks in a langauge that is understandable not only english speaking but also in explaining the technical aspects. I actually hang up the phone feeling assured-not frustrated and confused.
Cons
All the new updates are hard to keep up with.
Overall
Great product for any chiropractor whether they have been in practice for years or just starting out!
> Vendor Responses
Please let us know if you guys need anything!
Chiro QuickCharts
10/28/2010 by Midwest Software
Purchased Date: August 01, 2008
Doctor of Chiropractic, ProHealth Inc
October 28, 2010
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Pros
I knew we need to be implementing a program for better patient notes. I just couldn't find one I REALLY liked, until I found Chiro Quick Charts. This is NOT a medical notes program trying to fit a DC. I had done a lot of research, tried a lot of demo programs, some had good features, but they were too complicated, too time consuming, too expensive, or didn't have all the things I needed/wanted in a notes program. Chiro Quick Charts was VERY easy to learn, quick thorough notes, great price and best of all their customer service is fantastic! So quick to answer any questions, and they are easy to understand on the phone! No "english as a second language" customer service people. I have recommended this software to many other D.C's and will continue to do so!
Cons
Absolutely none!
Overall
I would HIGHLY recommend this software!
> Vendor Responses
We appreciate your ongoing support as a great customer. Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
10/28/2010 by Midwest Software
Purchased Date: N/A
Office Manager, Heartland Chiropractic and Wellness Center
October 28, 2010
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Pros
I did my due diligence in research for an efficient noting system. The most important attributes I was looking for: an attentive customer service team, and user-friendly technology that integrates smoothly with Eclipse (our billing software).
I was pleased to meet a friendly, knowledgeable representative of ChiroCharts at a chiropractic trade show. That following week we made appointments for installation and training.
ChiroCharts assisted us beyond our initial training. They are a small business like ours, so their team is attentive and understanding of our need to have answers quickly.
Cons
It is essential to be sure all workstations are running on the same version. If not, this can cause problems, slowing productivity. It is however, an easy fix and find these to be the two most common reasons:
1. It's not unusual to have an update released, downloaded, and have another released same day. Depending on when you download the upgrade, this can cause you to have to download the upgrade a second time.
2. Occasionally the workstations will not update to the most recent version.
I reduced the "Ease of Use" by one star only because it's not completely customizable for some of our daily proceedures. That said, ChiroCharts are VERY open to knowing your particular needs and WILL provide that in an update if possible.
Overall
The benefits far outweigh the minor drawbacks! The customer service, knowledge of the team members, and Midwest pride in quality product and service are second to none.
I would definitely recommend this to my peers. Furthermore, I am so confident of its benefits that we are considering taking the leap into purchasing their billing software package. As many of you know, that is a project in itself.
> Vendor Responses
I wanted to let you know we made a few changes to accommodate your concerns.
First, we have added a feature that checks your software version against the others in the practice to ensure they cannot get on different versions without you knowing.
Second, we now only post new updates each Sunday to ensure you will never get 2 versions in the same day/week.
I do hope this helps and we truly appreciate all you have done to help our business become better.
Thank you,
Chiro QuickCharts
10/28/2010 by Midwest Software
Purchased Date: N/A
President, EBS & Associates
October 28, 2010
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Pros
It is easy to use, easy to to customize and it takes only a few minutes to do a daily note. I like the fact that if the patient is a Medicare patient, all you have to do is click on Medicare when you want to print the notes and Quick Charts prints the note in the P.A.R.T format automatically. I love the fact that Quick Charts is now government certified. I also like the fact that their Tech Support is very helpful and American. You can actually understand them.
Cons
I haven't come across any.
Overall
I would highly recommend Quick Charts. The interface with Eclipse software is GREAT!!!!!!!!
> Vendor Responses
Please let us know if you need anything.
Chiro QuickCharts~
10/28/2010 by Midwest Software
Purchased Date: January 01, 2008
Chiropractic Physician, Tri-Synergy Chiropractic
October 27, 2010
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Pros
The software is very intuitive and quickly learned. It is dynamic in the amount of information recorded for each patient visit, while greatly reducing time required to enter. It is feature-laden. It would work for any chiropractic practice, regardless of technique or style. I am able to enter notes as briefly as 2 minutes, or spend more time recording great detailed consultation visits. I've been able to run the software well on a netbook. The best feature is the customer service. Any problem with software or upgrading has been resolved within hours with no loss of patient flow. The team is responsive to questions and suggestions. They have shown in the past 3 years a passion for making the best chiropractic EMR software possible.
Cons
Program is sizable, which means you need a current computer system. It takes a few seconds to switch between screens sometimes, but that is more likely my hardware issue. Occasionally, the upgrades have had hiccups, but the issues have always been resolved in a few hours. And like any new software, it takes time to be efficient at entering patient info.
Overall
I am thoroughly pleased with the product. It is an excellent resource to document our patient care. I am able to quickly enter all of the visit information and recall previous visit info at a later date. I would recommend the software to anyone starting a practice or considering a transition to EMR.
> Vendor Responses
We appreciate your ongoing support as a great customer. Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
10/28/2010 by Midwest Software
Purchased Date: September 01, 2010
Owner, Childs Chiropractic Wellness Center
October 27, 2010
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Pros
Easy to use and the training was spectacular. Customer service is unlike most companies. Extremely helpful, knowledgable and always ready to help. I have highly recommended this software to anyone asking about EMR's for their office and I have reviewed several of them.
Cons
None!!!!!!!
Overall
Outstanding service and a great company to work with.
> Vendor Responses
We appreciate your ongoing support as a great customer. Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
10/28/2010 by Midwest Software
Purchased Date: June 01, 2010
owner, Mountainview Chiropractic Center
October 27, 2010
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Pros
The best customer support experience available. We have had a couple of minor issues with integration into our current system, mostly little stuff on our end. The support staff have been wonderful in getting these issues resolved, in fact they are corrected in one phone call for the most part.
The software itself is perfect for our clinic, between the ease of use and the ability to customize the program to fit your needs we have been very happy. I now find myself with extra time to spend on other things, a few of them fun. The peace of mind you have knowing that your documentation is up to speed creates a more at ease work environment as well.
Cons
Except for a few minor issues that have popped up with the communication between our practice management software and QC, all of which are addressed promptly, I have no cons.
Trust me when I tell you that compared with my old EMR system this one blows it away.
Overall
Stellar, could not be more happy.
> Vendor Responses
We appreciate your ongoing support as a great customer. Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
10/27/2010 by Midwest Software
Purchased Date: April 01, 2006
Chiropractor, Carlisle Chiropractic Clinic, PC
October 27, 2010
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Pros
GREAT customer service! The program is customizable to my office.
Cons
The over documentation that is required now, but isn't ChiroQuick Charts fault!
Overall
I purchased a program from Alex a few years ago. His customer service is as good now as it was when he was selling it to me! His business is not one that sells a product and you never see or hear from them again! He has gone above and beyond for me. He has been great about helping me customize the program to my office's need. The notes that are produced are thorough, and easy to read!
> Vendor Responses
We appreciate your ongoing support as a great customer. Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
10/27/2010 by Midwest Software
Purchased Date: March 01, 2010
Chiropractor, Williams Chiropractic
October 27, 2010
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Pros
* Easy to Use
* Able to see previous visits all on one screen
*Charting for different treatment methods/plans including
accupuncture
*Chart in just a few keystrokes
*American made just for DC's and the technical support is American too!
*Family business that knows what I needed to chart my patients.
Cons
None that I saw
Overall
Great system
Built for chiropractors
Creates great patient charts and reports
> Vendor Responses
We hope to have you as a new customer before end of this year!
Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
10/27/2010 by Midwest Software
Purchased Date: November 01, 2006
D.C., Hansen Chiropractic Center
October 26, 2010
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Pros
I have been using chirochart for approximately 4 years. At first, anything new, especially going from handwritten notes to electronic, seems daunting, if not insurmountable. But with the support that is offered, and the ease of use of the software, it was in a very short time frame that I was up and running. If I ever need support it is just a phone call away. The return time of my calls is the same day, unless it happens to be the end of the day. And even then it will always be by the next morning. In addition, the support people are easy to understand, and are very adept at getting to the core of the problem and fixing it, or helping in adapting to your needs. In conclusion, it is reasonably priced, user friendly, easily supported.
Cons
No voice dictation.
Overall
Good buy for the money.
> Vendor Responses
We appreciate your ongoing support as a great customer. Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
10/26/2010 by Midwest Software
Purchased Date: July 01, 2008
Dr., C.A.R.E. Chiropractic
October 26, 2010
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Pros
Great note taking system that helps me to streamline my business and spend more time treating than note taking! Alex is always eager to find ways to make the software even better for us with frequent updates. Customer support is great. Overall, I am happy with the product
Cons
None that I can think of.
Overall
Great product, great price, great service. Highly recommended!
> Vendor Responses
We appreciate your ongoing support as a great customer. Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
10/26/2010 by Midwest Software
Purchased Date: January 01, 2008
Doctor / owner, Vitality Life Chiropractic
October 25, 2010
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Pros
easy to use.
saves time.
great for the doctor just starting out as well as a large practice.
Makes paper work so much easier.
very professional.
Custom to each doctors needs.
keeps things organized.
Awsome tech support. (very quick to respond to any problems)
Updates are full of improvments that add to the already easy to use program.
Cons
I have not experianced any problems with ChiroQuickcharts.
Overall
I recommend ChiroQuickcharts to any doctor who wants to be more efficent and make paper work less painful. I have not seen a better value for software of this kind. I love working with ChiroQuickcharts.
> Vendor Responses
I hope the boys are doing well and the new practice is taking off!!
Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
10/26/2010 by Midwest Software
Purchased Date: April 01, 2009
Chiropractor, Allen Chiropractic
October 25, 2010
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Pros
This product has many easy to use features. The developers of this product are frequently upgrading it to continuously make it better. The technical support people are very available. Whenever I call about a technical support issue if the technician is not readily available, a time is set up for them to call us to resolve the issue. A very great aspect of their technical support team is that they are very easy to understand, they do not send your call to another country for technical support.
Favorite Feature: My favorite thing about this program other than it is a very easy program to use is the Kiosk feature. This feature allows patients to check in and update their chart to how they are feeling in addition to many other details that can be managed. This allows me to meet with the patient and catch up on notes whenever I have downtime. VERY HELPFUL to make things go quick with taking and maintaining great treatment notes.
Cons
I haven't come across a problem with this software in the 2 years that i have been using it at both of my offices.
Overall
I highly recommend this product. I am 100% satisfied with it and could not think about practicing without it. I also love the friendly staff. They remember who I am and are very friendly and caring. This is a rare thing these days.
> Vendor Responses
We appreciate your ongoing support as a great customer. Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
10/26/2010 by Midwest Software
Purchased Date: April 01, 2008
DC / owner, Village West Chiropractic
October 25, 2010
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Pros
After researching most of the other software programs available, QuickCharts had all the features we were looking for. I was particularly looking for a program that contained all the components necessary for solid documentation. It is very user friendly, easy to customize and the learning curve was fast. Your customer support is excellent and greatly appreciated.
Cons
None at this time.
Overall
It is very user friendly, easy to customize and the learning curve was fast. Your customer support is excellent and greatly appreciated.
> Vendor Responses
We appreciate your ongoing support as a great customer.
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
10/25/2010 by Midwest Software
Purchased Date: February 01, 2009
DC / owner, Evans Chiropractic
October 25, 2010
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Pros
I searched through the internet for weeks to find the perfect software that did not kill my wallet. I came across Chiro QuickCharts and was thrilled at the idea of having a self check in station for my patients. I no longer have to ask them "how they are doing" and document all their complaining. Now they take care of all that before they even enter the room to get adjusted. Like all charting there is a little learning curve and a few tweeks to the customization but after a few days I was running wild with it and never turned back. I don't know why I did not go to an E.M.R sooner, I was still pulling paper folders and hand writing everything. I have saved time and money with QuickCharts and the are always updating with the latest requirements and listen to all the suggestions of the ones using it.
Cons
none that I can think of.
Overall
I have saved time and money with QuickCharts and the are always updating with the latest requirements and listen to all the suggestions of the ones using it.
> Vendor Responses
We appreciate your ongoing support as a great customer. Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
10/25/2010 by Midwest Software
Purchased Date: N/A
Owner, Price Chiropractic
October 25, 2010
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Pros
Very fast and easy to change to fit the practice.
Cons
Have not come across any at this point.
Overall
This is a great product with as importantly fantastic customer service.
> Vendor Responses
We appreciate your ongoing support as a great customer. Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
10/25/2010 by Midwest Software
Purchased Date: March 01, 2009
Chiropractic Assistant, Apponaug Chiropractic Center
October 25, 2010
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Pros
1.) The program is a lot easier to use and easier to learn than other software we tried.
2.) When you call customer service, you actually speak to a live person AND they speak ENGLISH. Not only that, but they remember who I am and it feels more personal that way.
3.) Being able to have them hook up to my computer remotely to help me with any questions helps a lot. They can hook up to your network by signing in with their computer tech. It's so easy!
4.) Generating patient soap notes and reports takes only a few minutes now.
5.) The messaging system which is a little like texting back and forth really works well in our office because we do not have an intercom system. Also, it allows us to write messages to the doctor about the patient he's going in with or to let him know if he's running behind without being obtrusive or interrupting the patient's time with the doctor.
6.) You can add patient's pictures into their chart to learn their faces, and It leaves less room for error.
Cons
I would say the only con is that there are sometimes glitches with the program which is just like any other software. It can happen to any program you purchase. A Pro to that comment however, is that whenever there IS an issue, Mary, Troy and Alex are always right on top of things and make sure your issue is resolved and follow up later to ensure great customer service.
Overall
I would definitely recommend this product to any chiropractor who is looking around for new software to implement into their practice. For anyone who isn't very computer savvy, it's just a straightforward program and simple. Pretty soon electronic notes are going to be mandatory, and what better way to get that checked off your list? Not to mention, the price is pretty reasonable!
> Vendor Responses
We appreciate your ongoing support.
Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
10/25/2010 by Midwest Software
Purchased Date: April 01, 2008
DC, Hammer Chiropractic
October 22, 2010
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Pros
The program interfaces with our practice management system reducing data entry for the staff. Product has a lot of great features and can be modified to fix workflow. Tech support is great and always remembers your practice when you call. The tech support will address concerns and suggestions in a timely manner.
Cons
Many updates to the system. Can be seen as a pro and a con.
Overall
Perfect fit for a small to mid size chiropractic practice.
> Vendor Responses
We appreciate your ongoing support as a great customer.
Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
10/22/2010 by Midwest Software
Purchased Date: September 01, 2010
Dr. , Physicians Plus
October 22, 2010
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Pros
I searched for months on just about a dozen EMR/EHRs. QC has the best features overall IMHO. Its easy to use for one. Two, technical support is LOCAL and prompt, whether email or phone. And equally important, is that it has a pretty GUI. Just added were OA which are invaluable. Running on a Fujtsu Tablet T4410 is smooth.
Cons
Not QC fault, but something to keep in mind. If you are not current on your upgrades with DB Consultants (not sure of other data bases/billing accounting programs) you wont be able to import patients.
Overall
Two thumbs up. Looking forward to implementing the KIOSK function to save additional time.
> Vendor Responses
We appreciate your ongoing support as a great customer. Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
10/22/2010 by Midwest Software
Purchased Date: April 01, 2008
Owner, Schones Chiropractic PC
October 22, 2010
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Pros
The most impressive thing to me about chiro quick charts is the customer support. Friendly and willing to make the changes that I suggest. Easy to use program. My note taking is faster and easier. The staff is willing to make the necessary changes to help fit your practice. The company is always asking for feedback with the customers and make the necessary improvements when possible that benefit all the businesses.
Cons
I use Koren Specific technique. I wish there was a way to add some of their material into quick charts.
Overall
I would recommend quickcharts.
> Vendor Responses
We appreciate your ongoing support as a great customer.
Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
10/22/2010 by Midwest Software
Purchased Date: January 01, 2007
Owner, Marino Consulting
October 22, 2010
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Pros
The software is truly a painless transition to becoming paperless.
I want to share 3 things with you.
Working with the product and company I have helped many Doctors. First is the integrity of the people within the company.
Second the support and training. They are always available to help you totally understand this software inside and out giving you clear knowledge.
Third is share most user friendly and customizable software with the Chiropractic Industry.
A Chiropractor can definitely grow into and not grow out of this system.
I know that I have helped in the transition from hand written notes to electronic with Doctors I have encountered and those to come. I look forwards to talking with more Doctors soon and having them become one of our family of Doctors.
Cons
Every software takes time to learn. Make sure you don't take that lightly and ensure you invest the time to become knowledgeable on the product before you jump into using it. The training provided is top notch and the people at corporate are great.
Overall
I could sell any product from any industry. I choose Chiro QuickCharts because it is a great product with a great company behind it.
> Vendor Responses
We appreciate your support in Chiropractic.
Please let us know if you need anything.
Chiro QuickCharts
For customer testimonials, please visit: http://www.quick-charts.com/testimonials.php
10/22/2010 by Midwest Software
Purchased Date: January 01, 2008
DC / owner, Lexington Family Chiropractic
October 22, 2010
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Pros
I had been looking for an ehr system to do my notes for the past few years and have 'test driven' quite a few of them. I finally came across the Chiro QuickCharts system. Their note taking system is 'clean' with big buttons and it is easy to navigate. Patients use Motion tablets to give us their subjective part of the notes in just a few clicks. My CAs continue with a more descriptive note of progress and I follow up with assessment, adjustment and/or acupuncture points used and the note is done on the spot. A new patient fills in the ADL and disability indexes, my CA then can take the patient's medical history, vitals and take their picture. I do the history and exam. Treatment plan and long term and short term goals in a few clicks. Treatment effectiveness is measured by QVAS and various disability indexes that the patient fills out as they check in at the kiosk. My objective measurements are done and I can follow my treatment plan or just change a few things.
Cons
Any software can have glitches. They do a good job with supporting my issues to a quick resolutions, even if programming needs involved.
Overall
I can do my notes that meet all the documentation requirement and lay out my treatment plan now in a few short minutes before the patient leaves the office. Practicing is once again fun and sending out reports or auditing are not dreaded tasks anymore.
> Vendor Responses
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
10/22/2010 by Midwest Software
Purchased Date: July 01, 2008
Chiropractor/Clinic Owner, North Brunswick Chirorpactic
October 22, 2010
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Pros
- Has a TON of features to cater to a variety of techniques like ART, acupuncture, nutrition, etc.
- Kiosk system basically automates your subjective portion of your note... and will prompt a patient fill out an oswetry when appropriate (which is key in this age of ins. audits).
- Very easy to use and learn
- Unbelievable customer service... I usually get a response within ten minutes of any email request and all phone calls are answered right away by people who know you (not outsource to India).
- Updates are frequent. These updates come from the docs.... so anything you want to see in the program, just ask for it!
Cons
The only thing i can think of is that there sometimes can be bugs with the speed of loading a patient note. However, the support is excellent and they will hammer out any issues right away.
Overall
Have been using this program for over 2 years... in that time, the system has improved a ton and will continue to listen to their users to further improve on any downsides. They seem to be VERY committed to making their program the best around. At the price, I don't think it can be beat.
> Vendor Responses
We appreciate your ongoing support as a great customer.
Please let us know if you need anything.
Chiro QuickCharts
For more product testimonials, please visit: http://www.quick-charts.com/testimonials.php
10/22/2010 by Midwest Software
