User Reviews

Roll Call by By The Book

4.5

64 customer reviews

USER REVIEWS - All reviews

"EXCELLENT MINISTRY AIDE"
5.0
Version Info: N/A
Purchased Date: December 01, 2011

Bishop, New Life Covenant Ministry
December 27, 2011
Brenda Bronner
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Roll Call is certainly a blessing and a miracle to my ministry. I have NEVER worked with such a fine and superb ministry software as Roll Call. The best part is the technical support that is available. Although, I had minor questions during my trial period - I still found the software to be EXTREMELY user friendly. I had to input data for the entire year during the trial period. I truly enjoyed the input and looked forward to working with each component of the software. In fact, I purchased the software prior to the trial expiration date. My contributions have been processed more timely and without a burdensome experience.

Cons

I have no "Cons" i.e.., negative comments regarding the product or the support staff.

Overall

Overall...I would highly recommend this software to any organization that has a need for "STRESS FREE" membership processing. The reports are very detailed and also allows many options for EVERY need.

"A Wonderful Solution!"
4.0
Version Info: Hosting
Purchased Date: December 01, 2011

Pastor, Revolution Church
December 20, 2011
Keith Kannenberg
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
5.0
Features
4.0
Customer Service
4.0

Pros

I have been in ministry for 17 years now and have never been satisfied with any church data management software until now. Rollcall is both a simple to use product and powerful ministry tool. In a world of complicated and expensive data solutions, Rollcall is a breath of fresh air. It not only meets my ministry needs, but exceeds them in a way that is very cost effective. Instead of a "one size fits all" approach to data management, Roll call has succeeded in offering the perfect size that fits us both financially and functionally. Thank you guys for working so hard to develop a product that keeps my life simple.

Cons

The only suggestion I might make is that the reaction time of the server be increased or some indication that what I click on has been recognized so I don't keep clicking and confusing the server locking it up.

Overall

Best church data solution on the market!

"RollCall Software Exceeds our Expectations for MAC and PC Users"
5.0
Version Info: 10 and 11
Purchased Date: March 01, 2011

Deacon, First Baptist Church of Lansing
November 22, 2011
Martin Dombrowski
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

Version 10 is easy to use and implement. Works well on a MAC as well as a PC. You can't beat the pricing as compared to many other softwares we looked into. You maintain / host the software on your on your premises and on your hardware. I was able to save time by importing membership data in a CSV format. It is very flexible in customization providing numerous fields to change for our specific needs. Customized "Access Levels" gives us security at different levels.

Cons

Report customization is lacking and could use more flexibility. The Query tool is is a bit cumbersome but works.

Overall

We highly recommend this software for all church sizes. We needed something to get us out of the file cabinet records drawer and into the real world using electronic media. This is a simple software package that provides us everything we need to maintain membership and contribution records. Our church size is approximately 100 Members and this fell right into our budget range.

We just upgraded to Version 11 and see even more improvements that will help us better communicate with our members and visitors with letters, mailings and Email. The report documents are much better and we see great improvements in the user interface.

"Good software priced right"
4.5
Version Info: 11
Purchased Date: July 01, 2011

Property/Finance Committee, Grace Free Methodist Church
September 06, 2011
Kevin Zimmerman
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Just keep up the good work. This software is rich with features.

Cons

1. Font selection default and Heading in same font as report.

2. Be able to customize a directory.

Overall

Love it! Keep up the good work. V11 is great.

"Very useful"
4.5
Version Info: N/A
Purchased Date: April 01, 2011

Associate Pastoral Assistant, First Assembly of God Church
June 13, 2011
Tracey Galley
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

VERY helpful staff
adaptable to our specific needs
user friendly for new volunteers
parents spend less time waiting
saves time - our previous printed/laminated tags constantly needed updating
kids love "stickers"
allergies on tags is a PLUS

Cons

cannot see child's entire profile from check in screen - we are too busy to log out and log in as administrator

Overall

would like to have the ability to see all of a child's profile from check in screen

"Roll Call Robust Feature Set"
5.0
Version Info: 10.0.21
Purchased Date: July 01, 2010

Congregation Council, Elk River Lutheran Church - ELCA
February 23, 2011
John Froelich
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

The database structure is well done with a predictable interface. Most impressive is the financial input and tracking. We are implementing using a check reader. This has greatly improved accuracy and has cut the time in half we used to spend counting weekly offerings. Having the check reader alone tips the usability and should be a standard purchase for all Roll Call users.
With only a little work, all of the data can be exported for use in other software.
Our initial set-up allowed us to import our initial members from a tab-delimited file without problem. This saved days of input and allowed the migration of our data to be quickly accomplished.
Financial offering data is easily tracked and the standard reports are very easy and adequate.
The program runs equally well on both Windows and Macintosh platforms.

Cons

Like any relational database, users should be familiar with database functions. This is not a simple spreadsheet list but rather a robust multi-function package that requires some study. However, training materials and support are quite good. Most functions are straightforward, but some require reading the manual for proper implementation. Assigning security levels to various users is a little difficult to understand - the documentation for this part of the program could be better.
This is not a web-based solution for those wishing to give partial database access to congregation members.

Overall

Roll Call is a robust software package with strong sales and technical support. The ability to use a check reader makes this software very attractive. Set-up is straightforward but will take some study. Data can be exported for manipulation in other software, but to do so will take some higher level skill. Financial summary data can be written to disk for import by some accounting software packages. As a stand-alone or networked database, Roll Call is an excellent affordable product that is worthy of consideration for either Windows or Macintosh platforms.

"Child Check In"
5.0
Version Info: N/A
Purchased Date: February 01, 2011

Pastor Wife, Summit Ridge Church
February 04, 2011
Angela Caprine
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

We have loved the Roll Call software for the Child Check In System. It has been easy to use, others have been able to easily figure it out and when we have had trouble the staff at Roll Call has been VERY helpful to answer all of our questions! Had to call serveral times and they were always ready to help us!!! Thank Yo!

Cons

We are using a Netbook, as we are a church who sets up and tear down each week, to do any of the behind the scenes work on the software we have to plug into a monitor. Not wanting to always have to carry the big monitor, we would love to see the ability to scroll up and down easier to see the whole screen on our Netbook. For just the child check in we have been able to use just the Netbook Screen.

Overall

Had served for 10 yrs at our previous church in Children's MInistry and have used varying check in's. This system has been the easiest and I love the ability to grow with more check in computers and or key cards as our ministry grows. Would highly recommend it to any church looking to update their system!!!!!

"review"
5.0
Version Info: 9.5
Purchased Date: January 01, 2006

Accountant, Hope Christian City Church
January 24, 2011
Jacqueline Reese
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

easy to use
overall just works well
I started using it in 2006


they are quick to respond to questions and very helpful

Cons

none that I know of.

Overall

absolutely

"Roll Call Review"
4.5
Version Info: N/A
Purchased Date: December 01, 2010

Pastor, Union Bible Church
January 06, 2011
John Kehoe
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Ratings Breakdown

Ease of Use
4.0
Implementation
5.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

Our Treasurer thinks the program is fantastic! She loves the help you offer and the help instructions.

Cons

We haven't discovered any as yet.

Overall

We heartily recommend this program to any church.

"Ease of Use"
4.0
Version Info: Most Current
Purchased Date: December 01, 2010

Administrator, Praise Temple Community Church
January 04, 2011
Kim Campbell
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

I demoed several online programs and found this was the easiest for me to navigate for my (Church's purposes). Although at this time it is only being used to track membership and donations, it has other features we thought we could benefit from in the future and the price fit our Church's budget. I think it's a great program for small churches.

Cons

Would like the option to not have visiting churches/individuals who give nice donations, for which we might need to give a donation receipt count as part of our 100 members.

Overall

Great for price and easy to use.

"So glad we bought with this company"
5.0
Version Info: N/A
Purchased Date: December 01, 2009

Preschool Director, Celebration Baptist
December 28, 2010
Larissa Kwiatkowski
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Ratings Breakdown

Ease of Use
4.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Customer Service has been the most amazing with this company. I have spoke with Kim every time I have called or she has called me back quickly. She has helped me every step along the way and I always know they are just a phone call away.

Cons

I would like for the birthdays of the children to be on the printout tags. They are working on this for the newest version, although it is not available yet

Overall

Buy this program so you are able to work hand in hand with a company that cares. It has everything needed at an affordable price.

"Generally unhappy, poor forms; not wysiwyg.; expensive."
3.0
Version Info: 10.0.14
Purchased Date: March 01, 2000

Pastor, Grace Church
October 29, 2010
Robb Finberg
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Ratings Breakdown

Ease of Use
3.0
Implementation
3.0
Fits Needs
1.0
Features
3.0
Customer Service
4.0

Pros

Generally unhappy, poor forms; not wysiwyg.; expensive.

Cons

Generally unhappy, poor forms; not wysiwyg.; expensive - also takes a long time to load (memory hungry)

Overall

I would not recommend this to a church.

"ROLL CALL IS GREAT !!"
5.0
Version Info: 1000
Purchased Date: October 01, 2010

SECRETARY, FIRST BAPTIST CHURCH
October 27, 2010
NANCY MILLER
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

After reviewing several other membership tracking softwares, I almost had my mind made up, but decided to look one more time. Roll Call popped up and I decided to try the demo. Within an hour and a half I was able to setup, the church information, several trial members with contact information, Sunday School class groups, attach members to groups, complete contribution batches, a link to quickbooks for the contribution deposit and then a year end conribution report that would be mailed out at the end of the year! WOW!! It was so EASY! Roll Call is just what we need to track our members, their attendance and their contributions. I'm so excited, I can hardly wait to really get going!

Cons

I haven't noticed anything hard or confusing about Roll Call yet.

Overall

If your church is small to medium size and you are looking for a software to track it's members information as well as one that is user-friendly, Roll Call is the one!!

"Don't understand question"
5.0
Version Info: 10.0.10
Purchased Date: May 01, 2010

Treasurer, St. Paul's Episcopal Church
July 29, 2010
Denice Brunkow
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Does what I need it to do.

Cons

I have nothing more to add

Overall

I have nothing more to add

"Secretary at First Baptist Church of Boca Raton, Florida"
3.5
Version Info: v9.5
Purchased Date: December 01, 2003

Church Secretary, First Baptist Church of Boca
July 28, 2010
Pamela Falise
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Ratings Breakdown

Ease of Use
3.0
Implementation
3.0
Fits Needs
3.0
Features
3.0
Customer Service
5.0

Pros

The support I received from your staff was tremendous!! I can't say enough good about your people: how kind, helpful and willing they were to walk with me step by step whenever I had trouble working the program. Thank you! You ministered to me by your kindness.

Cons

I am one of those people who needs someone to personally show me how to work a system. I don't do well with books and trying to figure things out on my own. I think I would do better with Roll Call if I'd been trained one on one with someone here at the church to show me.

Overall

Excellent system.

"Excellent Product"
4.0
Version Info: 10.0.6
Purchased Date: N/A

CEO, Abiding Light Ministries, Inc.
July 27, 2010
Stephen Bramham
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
4.0
Features
5.0
Customer Service
4.0

Pros

We use RollCall to track donations to our ministry in support of our orphanage in India. I love the fact that at the end of the year it is VERY simple to print out the donation reports that we mail to all our donors.

Cons

A lot of the features are designed for larger churches so we don't use all of the features.

Overall

This is an excellent product for large and small churches and is very useful for other ministries.

"Roll Call Software"
4.0
Version Info: 9.5.9
Purchased Date: August 01, 2008

Children's Ministry Co-Ordinator, Northgate Life Centre
July 26, 2010
Alison Rogers
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Ratings Breakdown

Ease of Use
4.0
Implementation
3.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

I like the way Roll Call is a whole church system - we bought it primarily to keep track of children's church but it is so much more than that. It is easy to teach and administer and has the flexibility to be modified for our needs. The back up assistance after purchase has been outstanding - no question is too trivial for the company to follow up. My every issue has been addressed and answered to my complete satisfaction. The company have also assisted us in acquiring the bar code scanners etc that we decided to use with the system, which allowed us to get them at a good price and with no questions as to compatibility.

Cons

The query function is not entirely intuitive (at least for me) and while information can be extracted to another program for further manipulation, it is a slightly cumbersome process. I would also like to see more options for information and formatting with the badges so we can include all the detail that we would like to see. Also the ability to change font, size and orientation would be good.

Overall

I am very happy with the program - the few things I don't like we have been able to work around and are more than outweighed by the functionality of the whole.

"A Great Program"
5.0
Version Info: 10
Purchased Date: October 01, 2006

Communications/Tech Director, Eastside Community Church
July 23, 2010
Liz Loeffler
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

AWESOME customer service. They quickly take your calls or call you back. They will remote in (if that's what you choose) to help you move files or look into any issues.

Cons

Sometimes when the server reboots, we have to go manually turn on RollCall Server.

Overall

I would recommend this product, we have found it very effective for our ministry.

"Roll Call Review"
4.0
Version Info: 9.5
Purchased Date: N/A

Secretary, Central United Methodist Church
July 22, 2010
Colleen Norenberg
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
4.0
Features
4.0
Customer Service
4.0

Pros

Easy to use for beginners.

Cons

Struggling to get others to use it. They are more comfortable with other software.

Overall

I haven't had a lot of experience using it or setting it up. I have found it easy to use being new to it, but I need to learn more about its capabilities.

"RollCall"
5.0
Version Info: 9.6.5
Purchased Date: April 01, 1994

Executive Pastor, Christian Community Church
July 22, 2010
John Dermer
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

This software has been an asset to our church for over 15 years.

Cons

With the advent of online giving and online membership functions. I wish this software was web-based.

Overall

Five stars!

"Roll Call is a Gift"
5.0
Version Info: 9.5
Purchased Date: March 01, 2009

Adminstrator, The Downtown Church
July 22, 2010
Joanne Dingman
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

As a new start up church, we were looking for a church management system that was easy to implement, intuitive for volunteers to run, provided a child check in feature, and integrated donations with our accounting software. Strong customer support was also critical for us. The team at By the Book is a wonderful group of people - informative, friendly, responsive and well trained. Roll Call has exceeded our expectations.

Cons

Using the group email feature with Hotmail hasn't been too successful.

Overall

I highly recommend By the Book and their church managment software, Roll Call.

"Roll Call Review"
3.5
Version Info: 10.0.6
Purchased Date: May 01, 2008

Pastor, Westwind Church
July 21, 2010
Brandon Barker
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Ratings Breakdown

Ease of Use
4.0
Implementation
3.0
Fits Needs
3.0
Features
3.0
Customer Service
4.0

Pros

We love the idea of putting people into groups.

The Giving tracking excellent

The The ability to handle lots of data is great.

Cons

The email function is too basic. In this day and age there should be HTML functions. This is a MUST!

The financial reports are left to the creator to edit if you want reports that people can read. If I do a 12 month giving report it goes across three pieces of paper unless I copy and paste a bunch of it which is a hassle. I think you need much more visually friendly reports for people to read.

The query section is difficult to navigate. There are lots of possibilities (which is great) but could there be basic one's in place (Women's ministry, etc.)

There is no right "click" opportunities to copy or paste, you have to go the the "edit" section of the men and select it. Shortcut keys are important.

Overall

I think as a basic database this works great. Our church has continued to update this software and probably will continue to do so. We also, unfortunately have to run Quickbooks for non-profits for paying bills and such. How awesome it would be if there was something to link the two. I have told other church planters like me to look into this software, I think it is priced right and grows with the church. I would suggest that the makers of Roll Call continue to make this software user friendly. Even more so than it is to date.

"Secretary/Bookkeeper"
5.0
Version Info: 9.6.10
Purchased Date: January 01, 1992

Secretary/Bookkeeper, First United Church of Christ
July 21, 2010
Kathy Meyer
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Roll Call is easy to use and addresses all the needs of our church's data organization and reporting. I'm not tech-savy, and the support team is there to quickly answer my questions and help in solving any problems.

Cons

Can't think of anything at the present.

Overall

I would recommend Roll Call.

"Good Product"
4.0
Version Info: 9.6.5
Purchased Date: December 01, 2008

Admin. Assistant, Calvary Temple Church of Portage, Inc.
July 21, 2010
Connie Miller
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
4.0
Features
5.0
Customer Service
4.0

Pros

For day-to-day use, very good

Cons

Can't delete an individual who has contributions on file; would like to be able to delete a single person's contributions
Queries are not very user friendly
Fonts don't match on personal donation receipts (report itself & customized paragraph)

Overall

Would recommend to other churches

"Calvary Community Church - Interim Administrator"
4.5
Version Info: 10
Purchased Date: March 01, 2010

Interim Administrator, Calvary Community Church of Kona
July 19, 2010
Tiki Kaipo
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Ratings Breakdown

Ease of Use
5.0
Implementation
4.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

This program offers a lot. I am still teaching myself the different features included in the program. Learning from trial and error.

Cons

Can't think of any.

Overall

Once I am able to master the different features offered, it should be a wonderful program to have. It does the basics, and that's all I need for now. I'm glad to have this program to track the church's tithes and offerings.

"Great"
5.0
Version Info: 9.5
Purchased Date: April 01, 2008

Office Administrator, Forest City Community Church
July 14, 2010
Coby Hogendoorn
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

Ease of use
Ease of installation

Cons

Nothing I can think of right now!

Overall

We have been very happy with the software. The customer support is tremendous.

"2 Thumbs Up!"
4.5
Version Info: 10
Purchased Date: N/A

Administrator, DREAM Team Intl dba Kailua-Kona Intl Dream Ctr
July 14, 2010
Jessica Corpus
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
4.0
Customer Service
4.0

Pros

Ease of usage

Cons

The only con I have is the lack of knowledge in me, of what this program can really do. It is easier from me to see it being done than read how to do it. My own laziness. Other than that, it meets our needs 100%.

Overall

Couldn't do alot of things manually that this program allows me to do. Love it!

"Very Pleased with few Concerns"
4.0
Version Info: 9.6
Purchased Date: January 01, 2008

Business Manager, All Nations Fellowship Church
July 14, 2010
Derek Crisp
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

Strong software in the area of reporting, donations, membership mgt, attendence tracking. Intuitive and easy to use in terms of the core features. Very feature rich; Excellent overall package for the money.

Cons

The advanced query writer is awkward and difficult. Some inconsistency and quirkiness across different reports. For example, a single active member of an inactive/non-member family will cause the entire family to show on a active member report. Saving & recalling queries & reports is not intuitive. Inadequate flexibility in formatting letters; weak emailing in terms of editing, mass distro and interface with mainstream email clients.

Overall

I would definitely recommend Roll Call to other Churches. It's a great tool to help one manage the core needs of managing and processing a congregation. While there is room for improvement, overall it's easy to use and you can't beat what Roll Call offers for the money.

"What about Picture Directories"
3.0
Version Info: N/A
Purchased Date: N/A

Tech, Culver-Palms UMC
July 13, 2010
Dannie Brown
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Ratings Breakdown

Ease of Use
3.0
Implementation
3.0
Fits Needs
3.0
Features
3.0
Customer Service
2.0

Pros

I really like the Mac Interface. Very Intuitive. Tons of very usable features.

Cons

The Quick reports are a bit difficult to follow. I was trying to make my own Picture Directory and could not get the photos to print. I have been using 4th Dimension for about 22 years and still could not get those pics to print. What's up with that?

Overall

I would like to see more ready made reports. Specifically a picture directory in 8.5x5.5.

"Financial Secretary"
5.0
Version Info: 2010
Purchased Date: N/A

Financial Secretary, North Stamford Congregational Church
July 13, 2010
Gerry Molina
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

The program is easy and keeps tracks of members donations on a weekly basis. Quarterly statements can also be issued which enables members to keep track of what they have donated and shows them their pledge as well as what is due on their pledge. Members want an end of the year statement for their taxes and Roll Call also has a feature that makes that simple. One of the best features of Roll Call is the customer support. Whenever I have called them they are friendly, courteous and always able to help with any question I may have. Quite frankly, I wouldn't be able to do my job without Roll Call.
In addition to keeping track of members and their pledges, I am also able to keep track of gift income and rental income. Roll Call makes it easy to calculate income for the church which must be presented at monthly meetings.

Cons

There are no cons!

Overall

I highly recommend Roll Call!!!

"Great Product!!! Wouldn't even think of running my programs without it!"
5.0
Version Info: N/A
Purchased Date: July 01, 2009

D.R.E., Saint Peter
July 13, 2010
Rick Grinstead
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Ratings Breakdown

Ease of Use
4.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

I can't believe how many different uses this program has! I use it for every event to keep track of attendance as well as for security purposes.

Cons

Could have a bit easier interface, although having said that, the technical support offered with it is second to none.

Overall

I would highly recommend this program to anyone who is in charge of children. It doesn't make sense not to use it.

"Roll Call"
4.5
Version Info: 10
Purchased Date: N/A

Office Manager, Sisters Community Church
July 13, 2010
Sheryl Whent
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

Overall easy to use
Great Customer support - quick to respond w/ step by step help if needed
Reports for attendance easy & complete
Produces a great directory of church members
Easy to use donation screens & reports

Cons

Reporting is difficult if not familiar with tables or queries
Icons have pictures only. Adding text would be helpful

Overall

I would recommend Roll Call completely. I have been using it for about 2 years and am very happy with the results we get. It can easily be adapted for smaller or larger churches. The program has a lot more capabilities that we don't currently use at this time.

"Parish Manager"
4.0
Version Info: 9.6.1
Purchased Date: January 01, 1993

Parish Manager, Christ the King Church
July 13, 2010
Beth Hogan
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

Holds a lot of information.
Support staff always willing to work with us.

Cons

Special reports are sometimes hard to set up.

Overall

Meets our needs.

"Roll Call Review"
5.0
Version Info: latest
Purchased Date: March 01, 2009

Lay Children Ministry leader and , Banner of Christ Church
July 12, 2010
Randal Hozeski
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Ratings Breakdown

Ease of Use
4.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Very good and is easy to use.

Cons

Very mouse friendly. Non-mouse or keyboarders have larger learning navigation learning curve.

Overall

My Wish List would be:
A quicker list view of people checked into a session and a quicker check in/out for nursery from such a view. Infants seems to come and go throughout a service and instead of check back in. Let them use the same tag for the day... and it check them back in, with that by recalling history or something simular to that. Keep collective checkin and out history for recall. Cannot be used as a church daycare, in/out tool. Newer version can, but cumbersome to use in that capacity.

Solution is a bit pricey for the number of users and for the custom keytags with barcodes compared to some of the other companies that offer these type of solutions.

"admin. secretary"
5.0
Version Info: N/A
Purchased Date: N/A

Admin. Secretary, Valley Baptist Church
July 01, 2010
Kathy Coons
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

the program can do far more than what our requirements are at present.

Cons

can't think of any.

Overall

I think it's a great program for our church of 250 but would be even more beneficial to the needs of much larger churches as a management tool especially in their childrens program.

"Roll Call software for churches"
5.0
Version Info: 10.x
Purchased Date: September 01, 2009

IT Volunteer Leader, Unity Church of the Hills
June 20, 2010
Ronald Serandos
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Very intelligent design to include the functions necessary for most churches, small to large. Easy to learn and use. Good user documentation and tutorials both printed and on-line.

Truly outstanding support no matter if it's a how-to application question, assistance in formulating a complex query or help in installing a version upgrade.

Good security which provides several levels of access..

Good support for the youth ministry including a child's special needs and allergies. Includes reminders for renewing of background checks.

An excellent array of reports for every type of user from a data entry person, a financial person, volunteers and the volunteer coordinator, the youth ministry people and the minister and board of directors.

Cons

Competitors point out it is not browser based. That is not an issue for us. If remote access is required, we can attain it through a third party remote access program such as "Logmein" which is free.

Overall

Would recommend without hesitation or reservation for any church that wants to organize it's office functions, keep up to date information on its members and to be able to provide donation information to a member, including statements, at the push of a button. Also includes tracking of donations and pledges for the minster and board of directors.

"??????"
4.0
Version Info: 7.1a
Purchased Date: January 01, 1999

Administrative Assistant, First Unitarian Church of Providence
June 18, 2010
Walter Sotelo
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Ratings Breakdown

Ease of Use
3.0
Implementation
4.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

See Overall Recommendation.

Cons

See Overall Recomendation.

Overall

I've been using this product since it was being developed by Mr. Gene McGlasson whom I even had the pleasure of meeting about 10 years ago! I remember calling him a lot and telling him what didn't work or was acting up. I kept upgrading version everytime he had a new one until I was pretty happy and I am still using an old version which pretty much does what I need. I remember long time ago installing one of the newer versions and I can't remember exactly what it did that I was not happy with, so I decided to keep using an older one. Nevertheless, I am still using a very old version and I am pretty happy with it. Thank you very much.

"Adminitrative Assistant"
4.0
Version Info: N/A
Purchased Date: N/A

Administrative Assistant, Whitemarsh Island Baptist Churc
June 15, 2010
Jean Medina
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
5.0
Features
3.0
Customer Service
5.0

Pros

Roll Call has been helpful in keeping up with offering records, Sunday School and worship attendance. It is simple to use.

Cons

It would be nice if the updated version would have information as you scroll over the icons. This would be easier to find what you are looking for.

Overall

I would reccommend this program to the most computer illeterate person. I have always had excellent service from Roll call.

"RollCall Review - TerraNova Church"
4.0
Version Info: 9.6.10
Purchased Date: April 01, 2008

Children's Ministry Leader, TerraNova Church
June 15, 2010
Carolyn Salvador
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
4.0
Features
3.0
Customer Service
5.0

Pros

RollCall has allowed us to completely automate our child check-in. It is very easy to use. The kids are able to check themselves in every morning. We are able to accurately track our attendance, run labels for various mailers, send mass emails, and run visitor reports to send postcards to our visitors. It also allows us to do an accurate headcount during class to make sure that every child is accounted for and checked in. We also use RollCall for our summer VBS program, and our mid-week bible study for our kids.

Cons

Some of the query and reporting features are fairly complicated. I no longer send emails out using RollCall. Instead, I export the email addresses and send them out separately. The email feature is very touchy and if I accidentally use the Enter key on the 10-key pad, it will send my email out immediately before I'm done typing it.. To avoid this, I no longer send emails through RollCall. Also, changing the fonts for some of the mailing labels is not an option, and it is a feature that we would like to use.

Overall

I would definitely recommend RollCall. The price is very reasonable, the customer service is fantastic, and it has allowed us to really grow our ministry.

"Treasurer"
5.0
Version Info: 9.5
Purchased Date: February 01, 2002

Treasurer, Hopewell First Church of God
June 15, 2010
Janice Britton
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

The times I have sent an e-mail asking for guidance on how to do something, the support has been the best I have ever had (even when I was working and we had our own support staff). The responses are very timely and they have always walked me through what my problem was. Kim actually gets a 10 in my rating!!!!

Cons

No complaints

Overall

Same as pros above

"Review"
4.0
Version Info: 10
Purchased Date: February 01, 2010

Mr, Riverside Community Church
June 15, 2010
Donald Greb
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

Good value for the investment

Cons

Some times difficult to use but I think there are many features we do not take advantage of..

Overall

Highly recommend

"Rollcall"
5.0
Version Info: 10.0.10
Purchased Date: July 01, 2007

Membership Secretary, New Song UMC
June 15, 2010
Deborah Randle
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
4.0
Features
5.0
Customer Service
5.0

Pros

Ease of use. Ability to contact a support problem and quickly get an answer.

Cons

We need a program that will track our visitors to determine if they are still attending after 6 weeks.

Overall

Outstanding

"Roll Call The Best Call for Your Church"
5.0
Version Info: 9.5.12
Purchased Date: N/A

Receptionist, Faith Christian Family Church
June 14, 2010
Tammy Rogers
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Roll Call has been a blessing to me in my data entry for the church. We have had great success with this program and I highly recommend it to a church of any size.

Cons

I really don't have anything bad to say about this program.

Overall

Very user friendly. There are so many benefits to Roll Call from data entry to reporting. Being able to pull just the information that you want on reports is a blessing. You don't have to wade through information that you don't need. I love Roll Call. It has made my data reporting much easier.

"Administrative Secretary"
4.5
Version Info: 11.5
Purchased Date: January 01, 2007

Administrative Secretary, Pioneer United Methodist Church
June 14, 2010
Mary Kleyn
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Overall great tech support starting with transfer of data from FileMaker Pro database to Roll Call. Easy to learn basics from just using the program and/or online helps and/or calling tech support. Tech support feels like family after calling and working with them just a couple of times. Entering donations, printing quarterly/yearly/individual statements, keeping track of pledges, running donation/pledge reports - all very easy to learn. I haven't found much that's not user friendly and whenever I've had a question tech support was just a phone call away. I love being able to call Kim, have her connect to my computer and watch as she shows me how to figure something out. If she's not sure she turns me over to Dave and he has been able to walk me through anything I needed. I really appreciate Dave walking me through the download process for every computer in our office. It was a blessing to find such a great program!

Cons

One of the areas we are having problems with is the "missing worship report" - however I haven't called tech support about it yet. Also, one of my volunteers thinks the way the attendance report with the dashes and number one's is hard to understand. I don't find it that difficult but she thinks there should be an easier to read format. I really don't have any real concerns as I know that tech support could help me with just about anything.

Overall

I would highly recommend this database program to any church needing a more efficient way of keeping track of membership records, from mailing lists to giving records to Sunday morning worship attendance. All of my volunteers have been able to quickly learn their area from me just sitting down with them for a short time and walking through the process. I would recommend the full tech support service for at least the first year, if not every year. It's very comforting to know there is someone just a phone call away who can walk you through the process. Overall recommendation would be an A+++.

"RollCall chruch datatbase use"
4.5
Version Info: N/A
Purchased Date: N/A

Director of Technology, FBC Everett
June 14, 2010
Chris Wojahn
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

easy for end users

combines giving, attendacne, and child checkin into one simple tool.

great tech support and office staff

Cons

needs webserver interface thus have to install and update client software

slow to print lables for child checkin if on wireless, recomend wired connections for best performance.

Overall

great prodcut and includes overall snapshot of the org's health

"Secretary"
4.0
Version Info: 10.0.10
Purchased Date: August 01, 1998

Secretary, First Baptist Church of Port St. John
June 14, 2010
Debbie Speece
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Ratings Breakdown

Ease of Use
3.0
Implementation
4.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

Lots of choices to pull so many reports by different categories.
Great for membership and contributions.
Familiarity is your greatest asset. The more you use the database, the easier it is to pull reports and information.
You can create your own groups, and you are not limited to generic reports. So you can be as specific as you want to be.

Cons

More workshops need to be available to help you realize how many reports can be pulled. This helps with all the custom fields. This is an area we did not utilize at first because we did not realize what could be available. I did go to one workshop in Fort Lauderdale but a lot of the workshop centered around contributions. I deal more with membership and family records. Ignorance is the enemy when you need information and can't figure it out.

Overall

After several years of experience with they system, I am very confident and continue to create reports and databases that fit our needs which is the greatest asset of this program. We have set up deacon sets and family groups which has been very instrumental in visitation and outreach in other areas.

"Highly recommended"
5.0
Version Info: 9.6.10
Purchased Date: February 01, 2008

Secretary, Bible Baptist Church
June 14, 2010
Sue Bell
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

Customer Support
Mac and Windows compatible
Ability to customize via Tech Support

Cons

The jump is too large (from 500 up to 1000) people.

I would like to be able to customize some of the forms/reports, but I can usually export and edit in another program (eg: Excel)

Overall

First, it's a great product, but the tech supports puts it way over the top as far as meeting our needs. The designers ARE the tech support!

"Office Manager"
4.0
Version Info: 10.0.13
Purchased Date: April 01, 2002

Office Manager, Cross Pointe Church of the Nazarene
June 14, 2010
Linda Smith
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Ratings Breakdown

Ease of Use
4.0
Implementation
3.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

More user friendly than the original version
Operates more like Microsoft office
Interfaced

Cons

Pictorial directory cannot be emailed or saved to disk for publication
Lists and reports cannot be emailed

Overall

Create a way to have families together when doing attendance as a society we have more & more blended families. I.e. group parents alphabetic and then children with different last name with the family number. Same as when there is a Jr. or Sr. suffix after someone's name.

"Retired Pastor"
5.0
Version Info: 9.6.10
Purchased Date: N/A

Previous Pastor, Goshen Mennonite Church
June 14, 2010
Lee Mummau
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

I have used this in a limited way, but it is very easy to enter data and wonderful to tract information on people!

Cons

I have found it harder to make specific reports that I want, but that could be because of my limited ability.

Overall

I have not used some of the features of this program, but I heartily recommend this program. I have used it in a limited way since the early 90's. The people are very, very nice to work with. They are a company with names and friendly voices on the telephone and so helpful. Try them out!!

I do not mind being a referral, but I would have limited help to give as you can see.

"General Review of Roll Call"
4.0
Version Info: 10.0.6
Purchased Date: July 01, 1995

Office Manager, Prestoncrest Church of Christ
June 14, 2010
Sharon Priest
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
4.0
Features
3.0
Customer Service
5.0

Pros

Everyday use for members, classes and groups is very easy to navigate. Donation information is easy to record and track. Most users are able to search for basic information with a little training.
Support has always been excellent and the people are very friendly and easy to work with.

Cons

Email is not user friendly for anything but straight text and is not useful for cutting and pasting from word docs. The formatting and some of the characters do not translate exactly. It would be nice to be able to forward forms such as attendance rosters directly without having to print and scan to email for teachers.

Overall

Roll Call has been a work horse for us and would be a good product for anyone to purchase. We found it worked well with Mac, which was the main reason for our original purchase.

"Not sure what you are asking for"
4.5
Version Info: 9.6.11
Purchased Date: February 01, 2001

Church Secretary, Burnt Store Presbyterian Church
June 14, 2010
Sandy Duffin
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

Can produce many reports using roll call, as well as labels, etc.
I use it everyday to look up info on members, friends, etc., who attend our church.

Cons

In the attendance part we need Roll Call to show the association for each person so we can credit the correct person when doing attendance as we have more than one with the same name in many instances.

Overall

Overall I think it is a great product and can be configured to do many different things.

NOTE: I was not able to obtain the original date of purchase from the Treasurer. She could only be certain that we had paid for tech support in 2002, so she assumed we had to have purchased it in 2001 or prior to that.

"Roll Call for Mac is Great!"
5.0
Version Info: 10
Purchased Date: March 01, 2010

Administrator, Crossroads Apostolic Church
March 20, 2010
Daniel Myrick
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

I have used Roll call Version 9 & now !0 for several months. It is an outstanding church membership program! The program is easy to set up and use with great downloadable documentation. Customer service at By The Book is is superior.

Cons

I haven't found any cons.

Overall

Great church management program backed by outstanding customer service team. A high quality program that doesn't break the bank. Buy Roll call and you will love it!

"Church Secretary"
5.0
Version Info: 9.1.17
Purchased Date: February 01, 2007

Administrative , Apostolic Truth Tabernacle
February 26, 2010
Joyce Huggins
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

This software is very user friendly! I've used it for six years. We are very satisfied.

Cons

I like it. All that I use of it is good. It's the only one I've ever used.
Am very satisfied. Others may or may not compare, I don't know. I'm sold out on by the book RollCall software.

Overall

I recommend this software to any novice or an experienced administrator. This program along with their outstanding staff is a win win! You will not be disappointed.

"Most Excellent Church Managment Software I've ever used!!"
4.5
Version Info: 8.0 & 9.5
Purchased Date: June 01, 2005

Outreach, Bluff City UPC
February 17, 2010
Jim R Champion
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Ratings Breakdown

Ease of Use
4.0
Implementation
5.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

We love the detailed record keeping & reporting. The cost is most certainly a bargain compared to functionality. With the implementation of version 9.5, the check-in feature is allowing us to empower others to have a sense of ownership in our church outreach. One might say roll call has inspired an internal revival of church workers. Thank God for Roll Call. We give it an A++, & with the below described improvements it would easily surpass everything out there in our opinion.

Cons

I would like to see a greater ability to multi-task with-in the same window. A central desktop type opening window with a look similar to quickbooks would be more appealing than the current file tab selection.

Overall

Roll Call is currently Super. It is hard to improve upon perfection.

"I think it is the best church software package available for its price range."
4.5
Version Info: 9.5
Purchased Date: March 01, 2005

Administrative Pastor, Calvary Fellowship
September 30, 2008
John Solaroli
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Ratings Breakdown

Ease of Use
4.0
Implementation
5.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

ROLLCALL is a great product for the price. Allows you to track many aspects of a members participation like attendance, groups involvement, giving, etc... It also allows you to run many different reports. If a report you desire does not exist then tech support will create one for you. It offers a child check in feature that can be used on Sunday morning for children's church. This not only looks professional but adds security making first time parents feel comfortable leaving their children in your care. Price varies according to church size which makes it very affordable when your are a young growing church.

Cons

Since ROLLCALL is not web based it can sometimes be difficult to access from a location other than your building, like your home. Also, child check in can be slightly complicated if you are meeting in a portable facility. You will need to either access the database through the internet and create a VPN, this may require some upgrades to your system, or copy the data file to a portable computer for Sunday service and then replace it to your server after. This adds a few steps which you must be diligent to do in order to avoid loss of information.

Overall

I think it is the best church software package available for its price range.

"I would highly recommend this product to anyone inquiring!"
4.0
Version Info: 9.5.11
Purchased Date: January 01, 2008

Secretary, Clairemont Emmanuel
September 26, 2008
Lois Taylor
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Ratings Breakdown

Ease of Use
3.0
Implementation
4.0
Fits Needs
5.0
Features
5.0
Customer Service
4.0

Pros

I appreciate the balance of professional -- but personal -- support when we need it.
It makes it easier to manage my tasks because of the program set-up (I don't have to keep 5 different pages on separate issues; I have them combined in Roll Call)

Cons

Would like to customize reports (add/delete information) a LITTLE bit more: fonts, change margins, etc.
the queries are a little overwhelming to sort out

Overall

I would highly recommend this product to anyone inquiring!

"Great program - Great Company to work with. 2 Thumbs up."
4.5
Version Info: N/A
Purchased Date: N/A

Children's & Welcoming Ministries, Rockland Community Church
September 26, 2008
Lori Frease
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

With the constant upadates they are making it is easier and easier to use. I love that you can request something and another church has also and they do it. Thanks Kim and Dave

Cons

Don't like that you can't control CTRL EP and paste - but haven't requested that so maybe in the future.

Overall

Great program - Great Company to work with. 2 Thumbs up.

"It's a good product and reasonably priced."
4.5
Version Info: N/A
Purchased Date: March 01, 2008

Admin. Assistant, Oasis Community Church
September 25, 2008
Julie Faulconer
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

The biggest Pro for our church is to have all of our membership information in one place. Before RollCall, we had about four different spreadsheets, all with different information for the same people. The good thing is we were able to import most of the data from our spreadsheets into RollCall. The directory functions are so easy to use and it prints out a nice looking directory. We are just implementing the Child Check In and already find it such a time saver! No more lines waiting to check in your child!

Cons

The biggest con is not being able to access the database remotely. We have a small church which means most of the people that need to access RollCall have other jobs and would like to be able to access from home. I would also like to see a more robust word processor, particularly allowing importing of Word Templates for letterhead.

Free tech support runs out too quickly. Since most churches are not in a rush mode, a better delivery of support would be on an hourly basis - say 15-20 hours of support, (which would include getting started classes) and when that runs out customer needs to pay for it. It just took us so long to get going that our tech support ran out and funds are limited.

Overall

It's a good product and reasonably priced. We have only been actually using RollCall for about 5 months and most of that time was in a learning curve. We are not using it to it's full cabability but so far, it meets our needs. I'd recommend to anyone implementing Roll Call to hold off purchasing until you are actually ready to implement so as to take advantage of the all the free tech support and training.

"We are very pleased with the product and would highly recommend Roll Call to other Churches."
5.0
Version Info: 9.5.14
Purchased Date: December 01, 2007

Ministry Administrator, Keystone Community Church
September 24, 2008
Kayla Tomsic
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Ratings Breakdown

Ease of Use
4.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

We're very pleased with what we've been able to do with Roll Call and the
customer service is EXCELLENT! Implementation went very well and easily, based on past business experiences.

Cons

Haven't found any cons to-date.

Overall

We are very pleased with the product and would highly recommend Roll Call to other Churches or organizations.

"Love this product"
5.0
Version Info: 9.5.12
Purchased Date: July 01, 2006

Pastor, St. Mary
September 23, 2008
Richard Perozich
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

The software NEVER crashes, always works quickly and efficiently with our macintosh computers running Leopard 10.5.5. It meets our needs. Support has been there whenever I have had any questions

Cons

I have not had any problems with this software.

Overall

Love this product

"If you have a lot of groups that you want to keep track of, a large children's ministry."
4.5
Version Info: 9.5.16
Purchased Date: February 01, 2008

Exec. Secretary, Christian LifeFellowship
September 23, 2008
Kitty Greiner
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

It is very easy to use, especially if you have never used a similar program. Customer service is second to none. The more we learn about Roll Call, the more we realize it will do almost everything we need it to do and more.

Cons

After using PowerChurch for years, it was hard to switch to a new program, but so worth the time.

Overall

If you have a lot of groups that you want to keep track of, a large children's ministry to check in and out or if you want to begin a database of member's and giving I would highly recommend RollCall. The security of our children and youth is high priority and RollCall helps us achieve that.

"Highly recommended for any organization that requires a powerful database to keep track of."
4.5
Version Info: 9.5.12
Purchased Date: January 01, 1998

Office Manager, St. John Lutheran Church
September 23, 2008
Gary Tomassetti
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Extremely powerful; more features below the surface than most places would ever need. There's not much it can't do. Fantastic tech support.

Cons

Many of the most powerful features are not mentioned in the documentation (probably because most places would not be using them on a regular basis). These powerful features are really not anything the normal user could ever figure out, but as I said, the tech support is great, and they are always willing to help, either via email, or phone, or even writing custom formulas.

Overall

Highly recommended for any organization that requires a powerful database to keep track of attendance, offerings, and the like.

"This is a great software that i have recommended to many of my friends and will continue to do so!"
5.0
Version Info: N/A
Purchased Date: N/A

Director, First UMC of Winter Park
September 23, 2008
Andy Cartee
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

It is very Easy to use and works great with our Student Ministry

Cons

E-mail ability is limited to very basic.

Overall

This is a great software that i have recommended to many of my friends and will continue to do so!

"Fantastic product, and I recommend anyone looking for a church software solution... "
5.0
Version Info: 9.5
Purchased Date: May 01, 2002

Publications Director, New Hope Christian Center
September 23, 2008
Nathan Diehl
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

- Entirely customizable reports
- No monthly fees, pay based on capacity, so a smaller church can grow into an increasing capacity, paying for more capacity at a later date.
- Cross-platform, both PC and Mac on same network
- Support is hands-down the best support I've seen with any product, ever.
-Major version release every 12 months (They haven't missed one yet!) Minor releases much more often.
-Easy to roll out an upgrade to all your clients. Simply upgrade the Server install, and clients auto-upgrade at the next login.

Cons

- As of version 9.5, there is no online ability.

Overall

Fantastic product, and I recommend anyone looking for a church software solution seriously consider Roll Call.