User Reviews

( 10 customer reviews )

Pros

ROLLCALL is a great product for the price. Allows you to track many aspects of a members participation like attendance, groups involvement, giving, etc... It also allows you to run many different reports. If a report you desire does not exist then tech support will create one for you. It offers a child check in feature that can be used on Sunday morning for children's church. This not only looks professional but adds security making first time parents feel comfortable leaving their children in your care. Price varies according to church size which makes it very affordable when your are a young growing church.

Cons

Since ROLLCALL is not web based it can sometimes be difficult to access from a location other than your building, like your home. Also, child check in can be slightly complicated if you are meeting in a portable facility. You will need to either access the database through the internet and create a VPN, this may require some upgrades to your system, or copy the data file to a portable computer for Sunday service and then replace it to your server after. This adds a few steps which you must be diligent to do in order to avoid loss of information.

Overall

I think it is the best church software package available for its price range.

Pros

I appreciate the balance of professional -- but personal -- support when we need it.
It makes it easier to manage my tasks because of the program set-up (I don't have to keep 5 different pages on separate issues; I have them combined in Roll Call)

Cons

Would like to customize reports (add/delete information) a LITTLE bit more: fonts, change margins, etc.
the queries are a little overwhelming to sort out

Overall

I would highly recommend this product to anyone inquiring!

Pros

With the constant upadates they are making it is easier and easier to use. I love that you can request something and another church has also and they do it. Thanks Kim and Dave

Cons

Don't like that you can't control CTRL EP and paste - but haven't requested that so maybe in the future.

Overall

Great program - Great Company to work with. 2 Thumbs up.

Pros

The biggest Pro for our church is to have all of our membership information in one place. Before RollCall, we had about four different spreadsheets, all with different information for the same people. The good thing is we were able to import most of the data from our spreadsheets into RollCall. The directory functions are so easy to use and it prints out a nice looking directory. We are just implementing the Child Check In and already find it such a time saver! No more lines waiting to check in your child!

Cons

The biggest con is not being able to access the database remotely. We have a small church which means most of the people that need to access RollCall have other jobs and would like to be able to access from home. I would also like to see a more robust word processor, particularly allowing importing of Word Templates for letterhead.

Free tech support runs out too quickly. Since most churches are not in a rush mode, a better delivery of support would be on an hourly basis - say 15-20 hours of support, (which would include getting started classes) and when that runs out customer needs to pay for it. It just took us so long to get going that our tech support ran out and funds are limited.

Overall

It's a good product and reasonably priced. We have only been actually using RollCall for about 5 months and most of that time was in a learning curve. We are not using it to it's full cabability but so far, it meets our needs. I'd recommend to anyone implementing Roll Call to hold off purchasing until you are actually ready to implement so as to take advantage of the all the free tech support and training.

Pros

It is very easy to use, especially if you have never used a similar program. Customer service is second to none. The more we learn about Roll Call, the more we realize it will do almost everything we need it to do and more.

Cons

After using PowerChurch for years, it was hard to switch to a new program, but so worth the time.

Overall

If you have a lot of groups that you want to keep track of, a large children's ministry to check in and out or if you want to begin a database of member's and giving I would highly recommend RollCall. The security of our children and youth is high priority and RollCall helps us achieve that.

Pros

Extremely powerful; more features below the surface than most places would ever need. There's not much it can't do. Fantastic tech support.

Cons

Many of the most powerful features are not mentioned in the documentation (probably because most places would not be using them on a regular basis). These powerful features are really not anything the normal user could ever figure out, but as I said, the tech support is great, and they are always willing to help, either via email, or phone, or even writing custom formulas.

Overall

Highly recommended for any organization that requires a powerful database to keep track of attendance, offerings, and the like.