User Reviews
Church Windows Software by Computer Helper Publishing
USER REVIEWS - All reviews
Purchased Date: January 01, 1998
Church Admin.Asst., Northshore UCC
January 10, 2011
close
Pros
This multi-faceted program can take care of all your church needs. Membership database, Contributions, Scheduler, Accounting & Payroll. Modules can be purchased separately to meet the specific needs of your church. Customer support is fabulous as is the training available. Payroll module takes care of Pastor housing allowance and other payroll that is unique to churches. Weaves together all of the modules to provide smooth accounting.
Cons
Not exactly a con- To get the full use out of the program Training is recommended.
Training and full telephone support is a yearly fee, this includes unlimited telephone & e-mail support, program updates (usually 2 a year), reduced rate for training classes, monthly newletter.
Overall
Have used this program for over 10 years. If you need a serious program to take care of every aspect of your church organization, I would recommend this program or something very similar. Church Management Software programs are designed for the special accounting that is required for churches, known as "Fund Accounting". This is different from accounting for "Profit" businesses.
Purchased Date: January 01, 2005
Treasurer, Gethsemane United Methodist Church Inc.
November 09, 2010
close
Pros
Thank you for your help today. I talked with you at least twice and a couple of your associates, trying to recover from a computer disaster. Your help was perfect and
very easy to understand. I appreciated the attitudes and helpfulness of everyone I spoke with today.
Thanks again,
Stan Schad
Treasurer
Gethsemane United Methodist Church
Muncie, IN
Cons
I did have some challenges in the beginning and most of them were my fault. We have used the is product over 5 years.
Overall
I do recommend Church Windows as an excellent product and their customer support is excellent, from the person who answers the phone, yes really a person who you can tell has a smile on their face and sometimes can even solve your problem to the technical person who ultimately and courtesly solves your problem. Their call back times are very acceptable. I highly recommend this product and the ease of use.
Purchased Date: March 01, 2003
Administrator, First Christian Church, Chattanooga, TN
November 01, 2010
close
Pros
Church Windows has proved to be an easy-to-learn database system, enabling us to manage information about our membership base of about 500 people. The new financial module was fairly easy to learn when we recently converted, and when problems arose, the Tech Support team was always prompt and thorough with its answers. As we continue into our eighth year of using Church Windows, we discover new features almost weekly. We are constantly managing more and more additional information.
Cons
The only problem I have had with the Church Windows software is in the area of the report writer. At times, creating a non-standard report seems to be an unwieldy process. Fortunately, there are enough standard reports available in the system to serve most all our needs.
Overall
I am happy to give a high recommendation to anyone who is considering the purchase of Church Windows software. It serves our needs admirably, and we look forward to using it for years to come!
Purchased Date: August 01, 2006
treasurer, common ground church community
October 21, 2010
close
Pros
software is well organized, easy to learn and user friendly
security log-on with options
tech support is good... although I've only had to call them 3 or 4 times in the past 3 years and on each occassion they resolved each one of my issues.
application support is always very friendly and knowledgeable.
cost varies depending on applications purchased and is comparable to other church software on the market
sends monthly newsletters providing any upcoming upgrades and events regarding their software
the integration of the member/visitor database to contributions to accounting all in one software says it all.
Cons
I can't really think of anything negative that would keep me from recommending this software to other churches so I'll nit-pick... always room for improvements: Review details for "finishing touches".
Overall
Overall, as a member of a newer church, working full-time as a technical analyst, and part time as our church treasurer - with very little accounting background - I would recommend church windows. If it weren't for this software and the support team I don't know where I/or our church would be with the management of God's resources today. It's true, CW has come along way since the stone age of "financial" to "accounting", however, they continue to find ways to persevere as good stewards in providing the best possible church software available. CW ~ Thank you!
Purchased Date: N/A
Office Manager, McKownville United Methodist Church
August 01, 2010
close
Pros
Security for log-on
Cons
-Not user-friendly
-Problems with software working properly, especially records that become "hidden" by the program
-Over-priced, especially "customer support" & "training"
Overall
I would not recommend this software until a complete review and demo of competitive software programs is made. The "bugs" in this program will require you to purchase their "customer support" and "training" services when in reality they should be fixed. I would recommend Quickbooks if you need accounting software.
