User Reviews
Ekklesia by Monk Development
USER REVIEWS - All reviews
Purchased Date: December 01, 2009
IT Director, First Presbyterian Church, Boulder
April 17, 2010
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Pros
Solid SaaS tool for church management of web sites, group e-mail, and event registration.
System functionality is well segmented which allows them to offer a robust multi-level security / user permissions management.
Multimedia management support is fairly solid for many media types.
Very flexible web presentation layer and can be designed to have very custom look and feel.
Event management (calendaring and invitation / registration) has worked well.
Implementing payment processing function and working well so far.
We haven't found any major defects with the platform.
Cons
The HTML editor is OK for basic page creation and it does allow for direct editing of HMTL code - however - application does require end users to have some basic knowledge of page design and asthetics.
User security administration can be maddening, difficult to track down the 'why does this work for him but not her' scenarios.
Administration interface is a bit clunky not always consistent in behavior from module to module, but is not defective.
Customer support has always been helpful, but they are stretched thin
Platform does require solid technical resources to help a church implement it, mainly for internal project management, training, and new operational process.
Overall
This is a good solid platform which met our requirements and has scaled well for our 2000+ member church with 30+ content contributors. We were able to consolidate 5 web sites and are consolidating over 10 different e-mail management processes on to one platform. You need to be willing to dive in and 'learn it' with hands on experience as the documentation is a bit thin. Product is well supported and vendor is continuing to actively develop and improve the product . We've been pleased with the product and recommend it for other churches.
