Who Uses This Software?

Small to medium sized churches that are looking for an intuitive and affordable system with industry leading technology and features. Great service that's personal to you.


Average Ratings

10 Reviews
  • 5 / 5
    Overall
  • 4.8 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $44.99/month
    See pricing details
  • Pricing Details
    One clear price. Have as many admins as you want. No limits on members.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Phipps Custom Solutions
  • www.ministrytracker.com
  • Founded 2004
  • United States

About This Software

Ranked #1 Most Affordable Church Management Software and #7 Most User-Friendly, MinistryTracker.com is your ideal solution for small & medium-sized churches. All the features you need for your church or ministry at an amazing price. Our incredible customer support and always improving software will make your administrative tasks easy. We've been serving churches for over 13 years and were the first cloud-based Church Management Software. Become our partners today for as little as $37.50/month!


Features Checklist

  • Attendance Tracking
  • Built-In Accounting
  • Calendar Management
  • Child Check-In
  • Donation Management
  • Event Management
  • Group Management
  • Library Management
  • Member Directory
  • Member Profiles
  • Membership Management
  • Multi-Site Management
  • Newsletter Management
  • Online Payments / Giving
  • Pledge Management
  • Volunteer Management
  • Website Management
  • Worship Planning

Product Reviews

Great database

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Comments: We really enjoyed using Ministry Tracker. It was affordable and reliable and just what we needed as we launched our new church. Great Customer service.

Pros: It was user friendly and very affordable.

Cons: It did not allow you to send an e-mail out to just a few people, you had to make a list with the people in it first.

Vendor Response

by Phipps Custom Solutions on January 12, 2017

Thanks for the great feedback. You can definitely send email to just a few people by creating a list of those people. If you don't create a list you are still in fact "creating a list" when you "gather" all those people into an email. So we felt it's best to have you create the list rather than a one-time anonymous list because more times than not, you will want to communicate with that same group of people at a later time.

BEST ON A BUDGET SOFTWARE FOR GROWING CHURCHES!!!!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: I LOVE LOVE LOVE this software! It's so easy to use and the people are very helpful and nice. I'm so happy with it.

Pros: Extremely user friendly (If you can work a facebook page you can work this software), No IT experience needed, So easy you don't even need training, Affordable ($45 a month), great customer support, Has a lot a features, you dont have to install anything before using it, it works on every web browser, you can view in on a mobile device and even edit on a mobile device, It's clear and to the point.

Cons: In my opinion it needs a make over, doesn't have a task button but they said they are working on it and it suppost to come out next month or so. Doesn't have a bible resource area or a smart map for small groups. You have to pay extra for texting and Calling. Doesnt have a chat room or a mobile APP but you can alway make a short cut and Put it on your home screen.

Recommendations to other buyers: If you have a small church and are on a budget that is the perfect software for you. Our church has been working with another company and they were so expensive and still this one works better.

Vendor Response

by Phipps Custom Solutions on June 28, 2016

Thanks for the positive comments! We do have a task manager coming within the next 30 days and we've been working with several of our customers to Beta test it and they love it. We do support group mapping -- it's available from the Groups tab and then under public group feeds. That map will show each small group and where it is located so you can make that link available on your Church Website so people can connect with a small group near them. We've found that ministries use TXT's and Calls in very different ways and so the best way to handle the pricing in that regard is to let people pay for what they use. That way if you don't use many you're not paying for other people's usage. This allows us to keep our pricing low and for you to make the choice on how much you want to spend. At just pennies per message our ProTXT is an amazing deal. We're working on the makeover as we speak so you'll soon see the Member Portal get it's re-work and then the admin side. Thanks Again!

An Efficient, Ministry Centered Database

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We appreciate Ministry Tracker for their customer service and for the efficient system they provide. We are able to share information across several Ministries within our church and seamlessly keep track of attendance, personal outreach, giving records, families, and spiritual growth. With our "Skeleton Crew" staff it is very easy for us to work on Ministry Tracker and it is easy to use for our volunteers and congregants.

Great software that is flexible, contains many optional features, and is easy to use.

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The support team is the best group that I've ever encountered! They respond quickly and are very accommodating when it comes to addressing one's concerns. They also provide excellent feedback and explanations after investigating and troubleshooting the issue. They even provide helpful links that further assist in resolving the issues.

I highly recommend this software!

Excellent Value - Very Comprehensive

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is a great product. We are a church with just over 500 people in our database. Ministry Tracker allows us to keep track of individuals and their ministry involvement so that we can effectively communicate and minister. We check-in children, register people for events, communicate to ministry teams, print labels and produce targeted reports. Because it's cloud based, we have access to member info no matter where we are, enabling our staff to access important contact information. But this product is so cost effective. It flexible, complete, and very powerful for a fraction of the cost of many of it's competitors. We are very satisfied.

Vendor Response

by Phipps Custom Solutions on April 14, 2015

Great to hear that we are reaching our goals to be a complete, powerful, and cost effective solution. We love partnering with you in ministry and look forward to many more years serving you and your team.

Great tool and simplicity!!

4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Thanks for the great product, for me in South Africa, it was a challenge to find something that was specific to our focus [follow up] and yet user friendly AND affordable.
This has enabled us track successfully our interactions and have meaningful follow up.

My only add is to have more on self help topics based on the regular queries you get, but otherwise, your service when there is a query is fast and helpful.

Vendor Response

by Phipps Custom Solutions on April 14, 2015

We just released our new informational web site today and hope that it's new Help FAQ page will provide more self-help topics. We have a lot more coming too. We also just released the ability to TXT within South Africa so if that's something you are interested in please let us know. Thanks for doing great work in South Africa!

Great Data Management System

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is a great data management system for churches and ministry !!!

Absolutely Essential - Continues to get better

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been with Ministry Tracker for a very long time. Way back in the days when it was YouthTracker it was the best thing I could find to accomplish our goals in keeping up with and in contact with our students. Since then, they have only continued to improve. They listen to and act upon great suggestions from us, the customer. They understand our needs and work hard to find solutions to the ever changing ministry environment. I can't say enough about how much we appreciate this product at Bethlehem.

I can't believe it's so cheap for what it can do

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using ministry tracker since 2008, and use it for our entire church. I can't believe how powerful this software is for how INEXPENSIVE it is. They don't charge per user, and were the pioneer of the cloud based church software so they know what they're doing. We were considering other database providers a while back, but the other comparable companies wanted to charge us almost twice as much, and had less features. Most other companies are focused more on the "look" while ministry tracker is more about performance.

You can use it to register for events, send texts and emails to everyone, or specific groups, keep track of numbers, follow up with people, and pretty much SEARCH as complicated of queries as you want. The advanced search is my favorite function. I have often run a search (from my phone while driving to a school... sorry i know its wrong!): Show me everyone who is at THIS HIGHSCHOOL, THIS AGE, etc. and have sent them a group text from the road telling them I'm on the way to their school with pizza and to meet me at a certain classroom. No other company makes it this fast and easy to contact exactly who you want through texting.

Also, there "area" division system makes it really helpful for various ministries in the church to not feel overwhelmed when they log in. Basically, if the children's pastor logs in, she doesn't see all 1500 people's info in the database, she only see's the data of the kids in her ministry. This makes it feel a lot more manageable, and gets you the info you need, and hides the info you don't.

Also, they have great customer service. I have made several suggestions to the site, and they actually listened and have implemented many of those changes in to the site.

Cons: The overall look is a little square and dated (like html tables and cells), but luckily it is pretty lightweight, loads quickly, and is clutter free from features and adds you don't need.

Amazing

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: These guys are amazing and we've been with them for 6 years. Always getting better.