Concordia Technology Solutions

Church360

3.5 / 5 5 reviews

Who Uses This Software?

Church360 is ideal for small-to-medium congregations, upwards of 600 weekly attendees.


Average Ratings

5 Reviews
  • 3.5 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
  • Pricing Details
    Pricing based on number of products selected.
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • Concordia Technology Solutions
  • cts.cph.org
  • Founded 1869
  • United States

About This Software

Through effortless sync technology, the Church360 suite integrates to help keep information up-to-date and accurate across all programs. From the moment a visitor walks through your doors to the time that person joins the church and becomes involved, the Church360 software suite makes your job of communicating, tracking information, and reaching out easier. Its smart technology for people-focused ministry.


Features Checklist

  • Attendance Tracking
  • Built-In Accounting
  • Calendar Management
  • Child Check-In
  • Donation Management
  • Event Management
  • Group Management
  • Learning Management (LMS)
  • Library Management
  • Member Directory
  • Member Profiles
  • Membership Management
  • Multi-Site Management
  • Newsletter Management
  • Online Payments / Giving
  • Pledge Management
  • Volunteer Management
  • Website Management
  • Worship Planning

Product Reviews

Don't do it

Jan 24, 2016
1/5
Overall
3 / 5
Ease of Use
2 / 5
Customer Support

Comments: Since switching from MemberConnect we can no longer send emails out to our congregation as 360 has caused our domain to be flagged by many of the Internet providers in our area. We are now looking for an alternative website company to work with as 360 tells us the problem is our problem and not theirs. Sorry but for $79.99/month that is not a good answer or a good solution. Do yourself a favor and beware of this product.

Vendor Response

by Concordia Technology Solutions on January 28, 2016

Hi, Jim. I'm sorry for the continued problems you have had with the email function in Church360 Unite. We have reached out to WideOpenWest requesting that they unblock our email domain, but it's out of our control at this point. If you find a different provider, we will be happy to work with you to make the transition easier. Peter Frank Manager, Concordia Technology Solutions

Switching to 360 has been a big headache for our church

Jul 08, 2015
2/5
Overall
2 / 5
Ease of Use
4 / 5
Customer Support

Comments: Our church "upgraded" from Member Connect in December 2014 and the transition has not gone well for us. Unfortunately a lot of the things that made Member Connect an easy tool to organize our small groups and emails was replaced with a much clunkier system. Most importantly for us as a mid-sized congregation (250 worshipers), the calendar and group system only has two tiers (the master calendar and then all the group calendars below), which means you can't really create sub-groups for anything. The calendar function is clunky (for example, you can't skip to a specific date, you have to click through each month to get the date you're trying to find). And the email system relies on Outlook, which means you can't schedule emails to send at a future date if your computer is off. The website is nice and pretty user friendly, and the customer service is generally pretty responsive, but overall it's a poor administrative tool. When all is said and done, I think we'll be looking for a new database system sometime in the near future.

Shepherd's Staff - ELCA version

Dec 30, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros - many features with separation by function and control of whom may access what features with levels of authority to view only, update, or manage; many built-in reports; flexible "do-it-yourself" reporting tool; powerful extract capability; several standard reports in ELCA reporting format; knowledgable and technically saavy telephone support staff. Very flexible in how it may be used within the church. Software updated based on user feedback.

Cons - Can't think of any.

Shepherd's Staff

Aug 04, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Ease of use
Affordability
Fantastic customer service
Generate reports easily

Cons: No payroll module

Overall: We converted from a DOS based program to Shepherd's Staff 10 years ago, selecting SS for ease of use, good customer support and affordability. It has met our needs very well. They offer an online accessible product called Member Connect that draws from the information in Shepherd's Staff. We believe this product is a great value especially for small to mid-sized congregations.

Administrator

Dec 14, 2009
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: "I want to..." window made it easy in all modules to do the most common features with ease.
Had everything that we needed to do all church business and member record keeping.

Cons: Could have better Icon's for quick understanding of product.

Overall: I give it a 4.8 stars out of 5. Very good and the tech support has to be rated near the top!