iTech Workshop

expEDIum Claims Portal

4 / 5 2 reviews

Who Uses This Software?

Any medical/healthcare claims processing organization such as BPOs, Third Party Administrators, Administrator Service Organization, IPAs, MSOs etc which has capability of spending more than $500/month


Average Ratings

2 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • iTech Workshop
  • www.itechws.com
  • Founded 1998
  • India

About This Software

This is a secure Cloud-based medical claims & authorizations management solution which is ideal for claims processing TPAs/ASOs, IPAs. BPOs etc. Features include automated claims processing, claims validation & scrubbing, direct online authorizations & claims submission by providers, direct payers connectivity, denials & rejections management, claims adjudication, generate ERAs & EOBs, aggregated data access, analytic & more. The solution ICD-10 ready & available in monthly subscription.


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Features Checklist

  • Adjustor Management
  • Case Management
  • Claim Resolution Tracking
  • Co-Pay & Deductible Tracking
  • Compliance Management
  • Customer Management
  • Electronic Claims
  • Forms Management
  • Paper-Based Claims
  • Payor Management
  • Policy Administration

Product Reviews

Senior Implementation Training Specialist

Feb 23, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The user friendliness, and easy navigation.

Cons: The patient ledgers can be confusing. It would be helpful to have a way for the users to attach payment to claim to a date of service before the claim is submitted. The work around is complicated.

Overall: I train and teach users to correctly bill and code medical claims. I use Expedium to demonstrate how to maximize their accounts receivable reimbursements.

Recommendations to other buyers: Keep up the good work.

5 years with the expEDIum Claims Portal

Nov 30, 2013
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: We have been using the expEDIum Claims Portal for 5 years. The overall impression we have is that it is a great product. Siva and his team continue to do a good job at keeping the wheels turning. One advantage with having them off site is that if something needs to be done after hours, when we get back the next morning it is usually done. But the contrary is true as well, if something breaks it may take a few hours to get a hold of them. But we have found that we have been down very little. They have the expertise to handle what ever comes. Also, we were able to downsize our IT staff and still be more than operational.