User Reviews

Club Sentry by Club Sentry Software


4.5

( 4 customer reviews )

USER REVIEWS - Sorted by Date


"I think this is a great application and I would recommend it to anyone."
5.0
Version Info: 6.8.4
Purchased Date: N/A

Network Engineer, City of Auburn, AL
October 14, 2008
Jarrod Nelson
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Easy to implement and maintain.

Cons

Could be a little easier to implement on a network with a SQL back-end, but we got it done easily with help from support.

Overall

I think this is a great application and I would recommend it to anyone.

"The software is exactly what we need for our limited need for check-in only"
4.0
Version Info: 7.0
Purchased Date: March 01, 2007

VP, Wedgewood
August 26, 2008
Dennis Inverso
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Ratings Breakdown

Ease of Use
4.0
Implementation
3.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

The best feature I like about the product is the willingness of Scott to make upgrades based on my needs. I like the check-in screen view you can see all info from one screen. The software is easy to use about a learning curve.

Cons

I would like a mouse scroll feature on the check-in screen for members. I realize there are many reports, but I would like the flexibility to build my own reports includes graphics as needed. Would like ability to get to the database to clean out old or incorrect member info.

Overall

The software is exactly what we need for our limited need for check-in only

"Works well for what we need."
4.0
Version Info: N/A
Purchased Date: November 01, 2006

Manager, Imperial Oaks Park POA, Inc.
August 26, 2008
Susan Kassick
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

Works well for what we need.

Cons

Works well for what we need.

Overall

Works well for what we need.

"A great product, but I would skip the fingerprinting option if I was given the chance."
4.0
Version Info: 7.0.0
Purchased Date: February 01, 2008

Operations Manager, The Alley Youth and Community Center
August 26, 2008
Joshua Stairhime
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Ratings Breakdown

Ease of Use
4.0
Implementation
3.0
Fits Needs
4.0
Features
3.0
Customer Service
5.0

Pros

Simplifies our record keeping significantly. Saves hours of digging through papers, and is much more accurate.

Cons

Fingerprint recognition is not the most effective, doesn't correctly identify 100% of the time. I would give the fingerprint reader an accuracy of roughly 80%.

The front desk program does not seem to communicate well with the rest of the program. When adding new members it has to be closed and reopened to recognize the new member.

Overall

A great product, but I would skip the fingerprinting option if I was given the chance to buy it again.