User Reviews
AptuSoft Club Management by AptusSoft
USER REVIEWS - All reviews
Purchased Date: August 01, 2009
Founding Partner, summit health + fitness
January 27, 2010
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Pros
Aptus is feature Rich. The Aptus team provides unbelievable fast support and a very high customer service level. The team enhances the computer program by helping you access anything you need. The future of this product intrigues me as well.
Cons
I have no cons to report about this software!
Overall
I strongly recommended this software for a health club. The Aptus team made the conversion seamless. The features are much more enhanced compared to other computer software available for health clubs. We are saving money immediately through their billing processes. Most important to me is the high customer service level and level of attention the Aptus team provides our business to operate the product effectively.
Purchased Date: N/A
Office Manager, Granite Run Tennis Club
January 27, 2010
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Pros
The software has loads of options. You can pick and choose which you want to purchase. It is a great resource for keeping track of where you revenue is coming from.
Cons
The user manual is virtually non-existent. You need to call someone to get items "unlocked" for use. We've experience a couple of error messages that have yet to be resolved.
The automatic backup has yet to work. I had them install a manual back up procedure, which we now use.
Overall
We would recommend this product to other clubs. Although, a somewhat computer savvy person need to be at the helm.
Purchased Date: November 01, 2006
Assistant Executive Director, Weymouth Club
January 26, 2010
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Pros
Can handle multi purpose health clubs VERY well. On-line function is excellent. Database management is fantastic. Software stays on the cutting edge and is the best in the fitness/wellness business!
Cons
You need the operational infrastructure (staffing) to implement all of its function.
Overall
If you want your company to have the right IT capabilities then this is your software.
Purchased Date: November 01, 2009
Director of Business Operations, EFT Sports Performance
January 25, 2010
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Pros
Very powerful and user friendly program. Customer support is great.
Cons
Can't go back and change dates on old or erronous entries.
Overall
Overall we are very happy with our AptusSoft program.
Purchased Date: August 01, 2009
IT Manager, KTC/Quail Tennis Club
January 25, 2010
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Pros
- Love the ability to access from anywhere.
- Reporting capability is awesome. Great export functionality, ability to modify reports, tons of canned reports already created.
- Very flexible dealing with 2 different locations.
- Aptus is easy to work with. Can connect with the right people when necessary.
- Conversion was very easy and straightforward thanks to the excellent support and personal attention.
- Member only web-site offers integration with club management system for billing purposes. This is a huge feature for us.
Cons
- The only issue I have is that with the credit card reader integrated with the system, I have not been able to get the credit card partner (X-charge) to help me implement a stand-alone backup credit card system.
Overall
I would recommend this solution 100% to anybody looking for a full-featured club management solution.
