User Reviews
SportsSignup by League Sports Services
USER REVIEWS - All reviews
Purchased Date: November 01, 2008
VP Softball, Sayville Little League
February 14, 2009
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Pros
This product reduced complications in our registration.
Cons
There are none.
Overall
I recommend this product to any organization that requires registration.
Purchased Date: N/A
President, Hicksville American Soccer Club
February 13, 2009
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Pros
This site is very user friendly. The support is top notch. Easy to set up to our own specific needs.
Cons
Only con is the way the credit card company takes out it's fees from our bank accounts. But this is not sports signups problem.
Overall
I would highly recommend it to any sports organization
Purchased Date: June 01, 2008
Registrar, Hauppauge Soccer League
February 12, 2009
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Pros
Sportssignup.com saves me about 50 extremely tedious hours of data entry each year!
With the Sportssignup online registration system, parents of our 800 players enter the data for their child or children online, and I just download and export to Excel. The system is so easy to use and the few times I've had questions, their technical support representative assigned to our account has been ready with answers and easy-to-follow instructions.
The system was so intuitive that we had a seamless changeover. Now they've updated the administrative dashboard and it's even easier to use!
We used a different online company more than a year ago when we first went online. What a nightmare that was! When I called or emailed for tech support I had to wait days on end and I rarely got the same person twice in a row so I had to explain the problem again and again.
The sportssignup system is so awesome I agreed to stay on as Registrar for another term!
Cons
The only downside is that there are still a few people who are reluctant to use the internet for registration.
Overall
This is the best thing that has happened to soccer since Pele!
Purchased Date: March 01, 2008
President, West Babylon Soccer Club
January 27, 2009
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Pros
Easly tracks registrations counts, payable/receivables,e-mail blasts, formations of teams,ability to set registration dates,coordinators can view accounts/teams in real time to form teams or answer account questions. Easily send payment reminders to outstanding accounts.Our treasuer and registrar are able to work on the same tasks together from their own homes or seperately when convient to each individual.No longer need to meet at a convenient time and for long hours. Travel coordinator enjoys instant roster submisions to the LIJSL office for approval. Travel coaches are happy because they have instant access to league approved rosters and can print them out as needed for tournament and games days. They no longer have to fill out game day rosters each week or track down the travel coordinator to get league approved rosters. Player passes can be printed out from their own computer and just need the players to sign them. Background checks can be monitored and completed thru one system.
Cons
Minor gliches, but support team was fabulous in quick response and problem solving
Overall
Used for our LIJSL reg. this past year and what a time saver.We use to use a 4-part reg.form.Redundant time consuming paper work is replaced by on-line reg. that allows us to track divisions with simple click & drop time saving steps.Parent forms are no longer needed.Just a click of the mouse allows parents to agree to parent acknowledgement form.Coaches do'nt hunt down parents for signatures.Parents have access to the childs team to know who is on their team and the coaches contact info that they are always losing.Looking forward to this years reg. as returning players are already in the system and simply just need to click a button and make payment. Copy over rosters from this past season and make minor adjustments, not starting over from scratch.CC payments are directly deposited into our account. Do'nt have to wait for SportsSignUp to pay us.We had very few setup issues and the support team walked us thru the proccess every step of the way and ensured our complete satisfaction.
Purchased Date: January 01, 2008
Treasurer, North Rutherford Soccer Assn
December 09, 2008
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Pros
Excellent customer service. Our rep has been there at every turn to help us set the program up to where we are getting the biggest bang for our buck. We have had a little bit of trial and error, but are comfortable with the overall registration and team management process. Best features are the reports creation feature and the ability to connect with our registrants via email.
Also, love the ease at which we can have our volunteers complete their background checks through their partner company.
Cons
There may be some features that may be included with the program, but we have just not been able to explore the possibilities yet.
The Custom Questions set up is time consuming. Would be nice if you could enter all of your questions at one time.
Be able to maintain inactive accounts and delete if there have been no registrations.
See a complete history per account showing all orders ever placed and not just per season.
I realize it's beyond their control, but the current credit card processing by the 3rd party company is horrible. Having these items clear our accounts on a daily basis is very frustrating.
Would love to see them partner with a company to build a scheduling option into their program. We currently are having to use two separate program to meet our end result.
Overall
We love the program. It certainly beats the handling of our registration on paper. The program has a lot of great features but it does take a little time and effort to make your set-up exactly the way you need it.
Purchased Date: January 01, 2007
President, South Orangetown Little League
November 18, 2008
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Pros
The program has made our registration process more manageable and enables both end user and manager tools for better record keeping, organization and status.
The help received from sports signup is truly outstanding. Always helpful, understanding and suggestive to improve not only their product but our presentation as well.
We are very pleased with our choice to go with sports signup.
Cons
There are no negatives.
Overall
Highly recommended. The staff has worked with us to highlight the needs of our organization.
Purchased Date: N/A
President, Saucon Valey Lacrosse Club
November 17, 2008
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Pros
Easyproduct to use.Customer Service was exceptional. Work day and night to get site up running with their product.
Cons
Need better product education on website.
Overall
Definite purchase
Purchased Date: July 01, 2008
co-president, Dedham Youth Basketball
November 16, 2008
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Pros
The customer service provided by Peter Hall is the most hands on I personally have ever encountered. All my questions (which were many) were answered in a swift manner and 100% were solved. I am also impressed with the relative ease of the software program to send the divisions different information when needed. Our board members have commented to me that Sports Signup has brought our organization to a new level. All that was at one time complicated and doomed is now right. What Peter Hall single handedly has done for Dedham Youth Basketball is to make the registration process easy and efficient. I can't thank him enough! No more headaches.
Cons
There have been none.
Overall
I recommend Sports Sign Up to anyone who needs to lighten the load for their volunteers through the registration process and team management. I also found that the competive pricing for this service to be very reasonable. Onward and upward.
