User Reviews

( 8 customer reviews )

Pros

This site is very user friendly. The support is top notch. Easy to set up to our own specific needs.

Cons

Only con is the way the credit card company takes out it's fees from our bank accounts. But this is not sports signups problem.

Overall

I would highly recommend it to any sports organization

Pros

Excellent customer service. Our rep has been there at every turn to help us set the program up to where we are getting the biggest bang for our buck. We have had a little bit of trial and error, but are comfortable with the overall registration and team management process. Best features are the reports creation feature and the ability to connect with our registrants via email.
Also, love the ease at which we can have our volunteers complete their background checks through their partner company.

Cons

There may be some features that may be included with the program, but we have just not been able to explore the possibilities yet.
The Custom Questions set up is time consuming. Would be nice if you could enter all of your questions at one time.
Be able to maintain inactive accounts and delete if there have been no registrations.
See a complete history per account showing all orders ever placed and not just per season.
I realize it's beyond their control, but the current credit card processing by the 3rd party company is horrible. Having these items clear our accounts on a daily basis is very frustrating.
Would love to see them partner with a company to build a scheduling option into their program. We currently are having to use two separate program to meet our end result.

Overall

We love the program. It certainly beats the handling of our registration on paper. The program has a lot of great features but it does take a little time and effort to make your set-up exactly the way you need it.