Gym Assistant is a GREAT program to use for pools!
Reviewed on October 03, 2013 by Matt Sutton, RecreationDirector at Meadows Community Center & Pool
Comments: As a new director this year (2013) I purchased the Gym Assistant Program to track memberships and revenue at our pool and community center better. The the Gym Assistant program is a very very easy multi-use program. Our lifeguard staff quickly learned the check in system for the Gym Assistant program. Our management staff were able to perform their duties more effectively and efficiently with the Gym Assistant and ProShop Programs. Gym Assistant helped fill a hole in the guest fee transactions and we did see an increase of over 400 % in our guest fees(that 400% is correct). The program performed very well with seasonal memberships. One suggestion I do have if you run a computer outside is to install a cooling system on the computer so the computer operates at its optimal level so the GA program can perform at its optimal level..
Comprehensive User Friendly Gym Software!
Reviewed on September 24, 2013 by Bob Kawamura, General Manager at RomGym 8 Minute Fitness
Comments: We use Gym Assistant at RomGym 8 Minute Fitness in Honolulu, Hawaii and have found it to be very comprehensive in that it has every feature you can think of or would need. Each week we are finding different functions and features that the software enables us to do. It is also very user friendly enabling our newest employees to use it. It helps you keep track of your members' visits and payments. It also tracks your revenues and projections. Best of all, it makes sure that all of your member's payments are paid on time. You can also instantly view and print out any type of report that you may want to see for virtually any situation. The software is also very flexible letting you create just about any sort of membership plan for your members. We would highly recommend Gym Assistant to anyone operating a gym!
Chautauqua Health & Fitness LLC
Reviewed on September 20, 2013 by Jennifer Wilson, Manager at Chautauqua Health & Fitness
Comments: We are very pleased with Gym Assistant. We have found it very user friendly. Also the technical support is excellent, they are always friendly and able to help whatever situation we find ourselves in. We transferred from a different software company and was nervous about transferring our data. Gym Assistant was very helpful and made this process easy for us! We would highly recommend Gym Assistant!
Thanks for developing this great software!!
Reviewed on March 19, 2013 by Jan Schilling, Executive Director at Weigh of Life
Pros: We find Gym Assistant easy to use with reports that uncomplicate the monitoring of our payments, attendance and body measurements
Cons: A little trouble connecting to receipt printer
Overall: We recommend Gym Assistant for ease of monitoring participants is several ways.
Reviewed on February 03, 2013 by David Terpstra, Owner at Armadura Gym
Pros: Gym Assistant software is exactly what our gym needed. It is so simple to use. How simple? Our gym is in Mozambique and most of my trainers and front desk workers do not speak much English. Yet they are all pros on Gym Assistant because it is so wonderfully simple and easy to use. But just because it is simple, doesn't mean it isn't powerful. The reports are great, the financials are thorough, and we are able to track everything that is important to us as a business.
Cons: I haven't found anything negative so far. Each time I think I have found a problem, I find the solution.
Overall: I can't more highly recommend this product. The software is great and the company is wonderful to work with. You won't regret buying Gym Assistant.
Upgrade to Gym Assist 2.0
Reviewed on September 28, 2012 by Dale Marrs, Manager at North End Fitness Center
Pros: The variety and quality of what the program offers.
Ease of use.
Cons: None that I can think of!
Overall: Would definitely recommend this for any fitness center for record keeping. So easy to use, straight forward and keeps any and all records you could possibly think of!
Gym Assistant Review
Reviewed on April 18, 2012 by viki Allan, Manager at Wikiup Tennis And Swim Club
Pros: Easy to use; very basci but can go more complex; picture
Cons: alot of retyping info for multiple peopel on a=same account; when i needed help customer service became frustrated with me, adn wanted to just email me directions on how to "complete" what i needed to do,insturction made no sense. very frustrating
Overall: I love the program; I wish I couold get more trainign to utilize the full benefit of the program but when I call for service they are not friendly.
by BioLogic on May 22, 2012
Thank you for loyalty to Gym Assistant since 2008. We value you as a customer and your feedback is greatly appreciated. We have taken steps and actions towards continuous improvement of the technical support services we provide. I am happy to have spoken with you personally over the phone to resolve some the current technical issues you were experiencing. As I mentioned, I am happy to come on site to your facility to help ensure you are getting the most out of Gym Assistant at your swim facility. Thank you again for being a valued customer and for your honest feedback.
Jon Harlan, Founder & President
Reviewed on April 10, 2012 by Jonathan Layne, Owner at Full Contact Fitness LLC
Pros: Loved it very user friendly and simple
Cons: No cons for me loved the ease uf this program
Overall: 100 out of 100 recommend it to anyone with a gym
Reviewed on March 25, 2012 by David N., Owner at Fitness Zone
Pros: I love the simplicity of this software! You can enter info and get new members going in a snap. Even more complex tasks are easily handled and perameters are simple to adjust. I haven't found a task I need to do or a function I could use that isn't already there. Oh and customer support is second to none! All setup and any subsequent issues have been handled quickly and efficiently without down time. Updates are automatic, and improvements are always being made. I appreciate that.
Cons: Any that were there have been handled.
Overall: It's an excellent product with unparalleled support.
Reviewed on March 23, 2012 by Mario Viscardi, General Manager at Millennium Health & Racquet Club
Pros: The software replaces an outdated and featureless product. The installation was easy and the simple to use interface was a boon in making the transition for employees quick and easy.
Cons: A comprehensive listing of products or product specifications for equipment that works with the software. I found out after the fact that my credit card reader does not work with the software and required an additional purchase.
Overall: I would highly recommend this to any business looking for an affordable, simple and robust software solution to help manage your club members.
Reviewed on March 14, 2012 by Barbara Woo, Owner at Woo Kickboxing Academy
Pros: This product meets most of my needs. It is very user friendly. One of my favorite things about the product is the many reports to run to keep you 100% intune with your business. With the many faces that enter my facility, I am kept abreast of all who enter, who participate, who pay and who need reminders. The picture feature and bar code scanner make me stand out amongst other gyms in my area. The information that I am able to keep for each member is pertinent and extremely useful for future monitoring. I am VERY pleased with your software.
Cons: Wish it could track class participation for multiple classes each visit. Wish it could accept different payment types for one bill.
Overall: I LOVE IT! ...and Jon is THE BEST!!!! I will tell all my friends who own gyms to check it out!
Love Gym Assistant!
Reviewed on March 14, 2012 by Tara Lindsey, Director at Pampa Youth & Community Center
Pros: We absolutely love gym assistant. Glad to find software that we did not have a monthly fee. We had one employee who had never touched a computer and learned gym assistant in a few days.
Cons: We had a few small issues connecting the printer with the cash drawer but after a few phone calls we are squared away.
Overall: We highly recommend Gym Assistant to anyone!