User Reviews

MPulse by MPulse Maintenance Software


4.5

( 6 customer reviews )

USER REVIEWS - 4 Star Reviews - view all


"MPULSE"
4.0
Version Info: 6.7.1
Purchased Date: July 01, 2008

MAINTENANCE SUPERVISOR, THE BEARS CLUB P.O.A.
July 09, 2009
JOHN GIBSON
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Ratings Breakdown

Ease of Use
4.0
Implementation
3.0
Fits Needs
4.0
Features
4.0
Customer Service
4.0

Pros

EASY TO USE, VERY CUSTOMIZABLE

Cons

LIMITED REPORTING CUSTOMIZATION

Overall

HIGHLY RECOMMEND PRODUCT.
MORE HELP SHOULD BE GIVEN DURING INITIAL SET UP.

"Not sure what you are asking here"
4.5
Version Info: N/A
Purchased Date: June 01, 1998

Facility Supervisor, West Chester Area School District
July 07, 2009
Jim Cornelius
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Ratings Breakdown

Ease of Use
5.0
Implementation
4.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

Easy to use

Cons

Only on our end, we do not have the time or the resources to use the system as it is fully intended and it is unfortunate. Mpulse offers much more than most others we had ever looked at.

Overall

Would recommend to others

"AS FAR AS CMMS SYSTEMS GO, I WOULD RECOMMEND IT FOR ANY INSTALLATION."
4.0
Version Info: 6.6.3
Purchased Date: April 01, 2006

DIRECTOR OF MAINTENANCE, CAPITAL REGION AIRPORT AUTHORITY
September 04, 2008
TIM HAIZLIP
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Ratings Breakdown

Ease of Use
5.0
Implementation
3.0
Fits Needs
5.0
Features
4.0
Customer Service
4.0

Pros

VERY EASY TO USE AND KEEP UP TO DATE AS WELL AS VERY CUSTOMIZABLE TO ANY LOCATION.

Cons

IMPLEMENTATION CAN BE A LITTLE TIME CONSUMING AND SOMETIMES CONFUSING. CUSTOMIZING REPORTS CAN ALSO BE A LITTLE CONFUSING.

Overall

AS FAR AS CMMS SYSTEMS GO, I WOULD RECOMMEND IT FOR ANY INSTALLATION. IT COMPARES VERY FAVORABLY TO BIGGER, MORE EXPENSIVE SYSTEMS.

"I might have missed it, but there should be a help feature outlining the traps. "
4.0
Version Info: 6
Purchased Date: January 01, 2006

Projects/Contracts Coordinator, NSLIJ Health System
September 03, 2008
Rosann Bosso
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Ratings Breakdown

Ease of Use
4.0
Implementation
3.0
Fits Needs
4.0
Features
3.0
Customer Service
5.0

Pros

Flexible, fairly easy to use, great customer support during implementation and customization and continuing after.

Cons

No easy way to customize reporting without having MPulse techs do it for you. No way to for user to accomplish mass input or mass correction. Some quirky behaviors

Overall

I might have missed it, but there should be a help feature outlining the traps. There should be a more robust user generated reporting method for seasoned administrators.