SugarCRM vs. Zoho CRM
Comparison
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SugarCRM
by SugarCRM |
Zoho CRM
by Zoho |
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Rating |
No Reviews |
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Description |
Sugar is an affordable and easy to use CRM platform, designed to help your business communicate with prospects, share sales information, close deals & keep customers happy. Thousands of successful companies use Sugar everyday to manage sales, marketing and support.
As an open-source, web-based CRM solution, Sugar is easy to customize & adapt to your changing needs. Ideal for small & medium-sized companies, large enterprises and government organizations, Sugar can run in the cloud or on-site.
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Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management
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Platform |
Windows
Web Based Mac Open Source Linux/Unix Other |
Web Based
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Company Size Served |
- Users Supported -
2 - 1000+
- Number of Employees -
2 - 1000+
- Annual Revenue -
$0 - $1+ billion |
- Users Supported -
2 - 499
- Number of Employees -
10 - 1000+
- Annual Revenue -
$0 - $1+ billion |
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Location Served |
United States
Canada Latin America United Kingdom Europe Africa Asia Australia |
United States
Canada United Kingdom Europe Australia |
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Features |
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Billing & Invoicing |
1
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1
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Call Center Management |
1
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1
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Chat Functionality |
1
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1
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Contact History |
2
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2
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Contact Management |
2
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2
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Custom User Interface |
2
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2
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Customer Database |
2
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2
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Customer Service Integration |
2
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2
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Customer Support Tracking |
2
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2
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Customizable Fields |
2
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2
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Customizable Functionality |
2
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2
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Customizable Reporting |
1
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1
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Dashboard |
2
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2
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Data Encryption |
2
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2
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Data Import/Export |
2
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2
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Email Marketing |
2
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2
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For Government Agencies |
1
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1
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For Public Agencies |
1
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1
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Knowledge Base Integration |
1
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1
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Lead Age Tracking |
2
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2
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Lead Management |
2
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2
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Legacy System Integration |
1
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1
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Mail Merge |
2
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2
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Mailing List Management |
1
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1
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Microsoft Outlook Integration |
2
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2
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Mobile Access |
1
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1
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Multi-Currency |
2
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2
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Multi-Language |
2
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2
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Multi-Location Support |
1
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1
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Product Catalog Integration |
2
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2
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QuickBooks Integration |
1
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1
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Quotation Management |
2
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2
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Referral Tracking |
1
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1
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Remote Access |
1
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1
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Reporting |
1
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1
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Request Assignment |
1
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1
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ROI Analytics |
2
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2
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Self Service Features |
1
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1
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Software Development Kit |
2
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2
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Template Management |
1
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1
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Territory Management |
1
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1
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