Complaint Management Software Tools
24 solutions found. Filter these results to match your needs.
Featured Complaint Management Software
Enforce compliance and effectively manage ticket flow using complaint management templates, SLA tracking, and business rules. Full audit history for every ticket and issue.Increase First Contact Resolution! Tightly integrated with Outlook to create email responses and tickets from Outlook in a single click. Efficiently track, organize and resolve customer complaints. Streamline the complaint management process by capturing, classifying, and assigning complaints to the appropriate department. [Learn more]
Improve your efficiency and boost customer satisfaction. i-Sight enables you to quickly and accurately respond to customer service requests submitted through any channel. i-Sight is integrated web based case management software for managing customer service inquiries and complaints. Quickly record new inquiries, use call scripting, manage incoming emails, cusotmize workflow and assignment, and monitor your performance. [Learn more]
Everest is used by leading companies around the world to manage customer feedback, requests, complaints and internal/supplier corrective actions. Everest is flexible and used across many industries to increase customer loyalty and improve quality. Built-in workflows, due date tracking and automatic reminders ensure that every concern is handled in a timely and efficient manner. Reports and charts can be generated instantly and e-mailed directly from the system. [Learn more]
With a robust feature set and best-practice workflows out-of-the-box, EnterpriseWizard provides a complete process automation solution for Customer Service. Handling everything from support tickets to change requests, contract renewals, assets, surveys, and even timekeeping on a single integrated platform, it can be rapidly customized to map your most complex and unique processes, without programming. 100% Web-based, it is scalable, affordable, and available for SaaS or in-house installation. [Learn more]
Various industries use IssueTrak as a platform to manage complaints and resolve issues, quickly and efficiently, resulting in increased customer satisfaction and reduced expenses. IssueTrak's software has proven effective in both large and small companies around the world. Test drive IssueTrak today with our online demo! [Learn more]
BMC Remedyforce Service Desk is a robust help desk system that is delivered through a software as a service (SaaS) model. It serves as a single point of contact to meet objectives of both users and IT. [Learn more]
TeamSupport is a web based customer support management solution. In short, we help companies excel at managing their customer support communications through the channel most comfortable to them - telephone, web, e-mail or chat - all from the cloud. TeamSupport also helps companies break down departmental silos and enhance communications. Easily share data & keep everyone in the loop - including the customer base. Effortlessly turn emails into tickets and consolidate exchanges in one place. [Learn more]
Alloy Navigator Express is a tightly integrated Help Desk / Asset Management solution for Small & Medium Businesses. It offers everything you need to manage your help desk tickets and hardware/software inventory in an intuitive and easy to configure environment. Alloy Navigator Express is the solution for IT organizations looking to improve their efficiency and streamline help desk operations. * Help desk ticketing * Network inventory * Knowledge base * Automatic email notifications [Learn more]
All Complaint Management Software
24 Solutions Listed
Help Desk support software, IT Infrastructure and asset management with comprehensive inventory. [Learn more]
ASI DataMyte - Quality Solutions
Quality solutions for manufacturing, assembly and laboratory, including CMM integration, data collection, and more. [Learn more]
Assistly - Assistly Customer Support
Assistly is help desk support software made smarter, easier and more affordable. [Learn more]
Gives you out-of-the-box processes for incident management, self service, and inventory tracking for your help desk. [Learn more]
CAMA Software - QCBD
Quickly record new complaints, assign ownership, record your notes, assign tasks, send emails, attach files and report results. [Learn more]
CEBOS - MQ1
Enterprise Quality Management System Software - Automate, Integrate, Comply. Manage your entire quality system! [Learn more]
ConSol* - ConSol*CM
Allows you to provide impeccable customer service, which is one of the pillars of successful and profitable customer relationships. [Learn more]
CustomAnswers Software - CustomAnswers
Powerful, flexible, customizable and affordable Knowledge Base, Ticket Tracking, Service Requests, Email Management, Live Chat & more. [Learn more]
Complaint handling software that makes it easy for your organization to collaborate and share information. [Learn more]
CWA - CWA Flow
Web based software to improve customer loyalty by automating and improving the process of addressing customer complaints. [Learn more]
CRM solution for use in sales, support and marketing environments. [Learn more]
eTracker - eTracker
Software to automate and track the full lifecycle of a customer complaint from registration to response, with space for attachments. [Learn more]
iCasework - UsefulFeedback
Enterprise software for capturing, handling and reporting on complaints and feedback. [Learn more]
100% Web based Help Desk software, Customer Support Desk software, Asset Management Software and Issue Tracking software. [Learn more]
Listening Post - Listening Post
Software to streamline and automate the collection and management of customer complaints to encourage company growth and improvement. [Learn more]
Build customer relations through a proactive and responsive customer service and quality initiative. [Learn more]
MasterControl - MasterControl QAAD
Helps you achieve and maintain regulatory compliance by automating, streamlining, and effectively managing quality processes. [Learn more]
Diverse, flexible ticket management solution that supports a wide spectrum of customer service capabilities. [Learn more]
OmniVue - Microsoft Dynamics CRM
Microsoft Dynamics CRM, combines the rich capabilities of best-in-class CRM with the ease of Microsoft Office. [Learn more]
Powerful, affordable customer-support and help desk support software solution built on Microsoft industry standards. [Learn more]
QIT Consulting - Complaints Management System
Convert customer complaints into an improvement powerhouse. Save time and money on your everyday tasks. Increase customer satisfaction. [Learn more]
TeaLeaf Technology - Tealeaf cxReveal
With the ability to grade customer experiences in real-time by identifying patterns of behavior that signify struggle. [Learn more]
Vector - IT Help Desk and Service Management
Desktop IT help desk management solution with remote control access, asset and inventory management. [Learn more]
Zoho - Zoho Support
Prioritize, manage and close an ever-increasing volume of requests that reach your support organization through a variety of channels. [Learn more]
About Complaint Management Software
Complaint Management software helps to track, organize and resolve customer complaints and maximizes the productivity of the employees who deal with customers directly. These solutions are characterized by the ability to accurately capture, classify and route complaints, enabling communication across the team and insuring compliance. Complaint Management software is related to Customer Satisfaction software, Customer Service software and Help Desk software.
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