Top Complaint Management Software Products
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Freshdesk allows you to be proactive about your complaint management by keeping an eye on Facebook and Twitter for conversations about your brand. Automatically track, prioritize, categorize all your complaints efficiently. With powerful features such as smart automations, SLA management, and reporting capabilities, its now easier than ever to make your customers happy. Unlike competing softwares with steep pricing and hidden strings, plans start at $0. (you get three agents for free forever) View Profile
by Customer Expressions
Improve your efficiency and boost customer satisfaction. i-Sight enables you to quickly and accurately respond to customer service requests submitted through any channel. i-Sight is integrated web based case management software for managing customer service inquiries and complaints. Quickly record new inquiries, use call scripting, manage incoming emails, cusotmize workflow and assignment, and monitor your performance. View Profile
Freshservice is an online ITIL service desk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis. Incident, Problem, Change, Release & Knowledge Management are amongst the other features that make Freshservice, a perfect fit for your organization's IT management needs. View Profile